Questions

I'm a photographer looking at using my iPad to collect model releases and contact information. How can I have my form interactive and local (not on network) and collect multiple forms for multiple people? Is this possible? 

I have a 1500 KB file that I need to send for signature through adobe acrobat DC pro but every time I try sending it I get a error message "file is to big for account settings". I have looked through the forum and have found other people having similar issues but their files were bigger than 10MB. Can someone help me please?

Good afternoon,Trying to setup a free trial of Adobe Sign. However I setup an account and every time I sign into Adobe Sign I get prompted to vertify my email. I receive the activation link, click on it, copy and paste it etc and it does nothing. I've tried clearing the cache in browsers, igcognito mode, different browsers, but still doesn't allow me access to Adobe Sign, just states vertification needed.I can get into other Adobe products with that account without any verification, just Adobe Sign.Have tried the Adobe support chat etc, but in line with the Community Guidelines, not going to give any further details on that, other than the problem still exists.Anyone had similar or managed to get this resolved?Thanks

I have a 48 page document where one signature is needed on every page.  I'd hate to have this person sign it 48 times.  Is there a way where I can have them sign once and just duplicate the rest of the pages?

As I receive a request from a sender to sign on a PDF, can I sign on the intended field using digital signature instead of an Italic font of my name? I want my signature to look like this:  Instead of this: I've understood that this works under Acrobat's Certificates function. However now I'm exploring the options of having the same digital signature under "Request Signature" option under Adobe sign. I explored Preference > Signatures > Creation & Appearence however could not find relevant settings to change it.  What I want is a digital signature under this option in Adobe Sign. Thanks.

Hi Community,I'm new to Adobe and I need some guidance for setting up hint in a text field. I'm using the text tag "{{*city_es_:signer1:city}}" in a text block and it is working fine but the text block is appearing as a simpe block with no hint appearing inside the block. I want a help/hint text that should appear inside the box and as soon as the user click the box the hint should dissappear from the box.Can someone guide how to achieve this?Regards,Roushan

While making POST request to Agreement endpoint with offline device details in deviceInfo object I am getting the error as  {     "code": "PERMISSION_DENIED",     "message": "Offline Agreement creation is not enabled." } I want to capture the signature of a person when there is no internet available and it will sync with Adobe once the network is available.I am using free developer account.Can someone please let me know that how I can enabled the offline Agreement creation?This feature is available for iOS app but we want it for any OS and want to integrate through API.Thank you.

Hi, I have Adobe for Teams and I am trying to establish a Office 365 tenant connection from SharePoint to Adobe Sign. When connecting I am forwarded to my main account page after logging in. On the second attempt, I get an error "OAuth failed. Please try again." I am an administrator on SharePoint and O365. Are there any other steps that I need to take to get this working? Thank you 

 Hi. Using Power Automate Flow, I read a pdf from a Sharepoint folder, then send the file to Adobe Sign using "Create an agreement from an uploaded document and send for signature" action. When the flow finished running, I can see the file under "Waiting for you". However, when I click on 'Fill' button, nothing happens.At this point, how to proceed to sign the document?Thank you.

Hi, I've an Adobe Sign enterprise license. When an agreement is being signed, the Auditr Report (partial or complete) can be downloaded from the "action" options.  Is there a way to avoid the visibility of this audit report to the signers that are not in my account? Is it a legal requirement that the Audit Report is visible for everybody in the signature process? I know I can disable that the audit report is sent to all users, but they always have the option to download it. Even if the user is not in my account, if they have their own Adobe Sign account they can access to the document and download it. Thanks

Hello, We are using Adobe Sign integration with Salesforce and would like to know if  we can limit the Contacts (list) for recipients, to display only those Contact records associated with the selected Account or Opportunity records(based on AccountId field). If an Opportunity has been added, then the list of Contacts available as the Partners to the Opportunity(field - Partner__c) should also be included. Can we get help on this?    Thanks in advcance.

When trying to create an Agreement from Account Object's related list, from Salesforce Lightning, the corresponding Account Name does not get populated.  Whereas, while trying the same with Salesforce Classic, I am able to see the Account Name gets populated automatically. Can someone clarify why this is happening? I would also like to understand if it is possible to populate the corresponding related Account, when trying to create an agreement for a particular opportunity.  Thanks in advance.

"Unfortunately, we were not able to create your agreement. There may be a problem with the document you uploaded." "We were unable to create thumbnails for your agreement [REDACTED] and have automatically canceled it.This may only be a temporary problem. However, if you have tried more than once to create this agreement with the same document, please visit our online support system." I am getting these errors when trying to run a workflow, I contacted support chat and was told there is an active bug for this, can I get more detail on what's going on and when the issue is expected to  be resolved? Thank you.

I need to create some documents to be signed in Adobe Docusign. But I intend to buy only one monthly fee, and after that I may not need to buy more monthly fees because my demand for creating contracts is very low. My question is, even though I no longer pay for Adobe Docusign, my contracts are still safe and secure for the moment I need them? 

We need to add an admin account set-up under the “integration channel” in Adobe which is required for Ariba to work properly. We need this confirmation from Adobe to proceed further. We need this configuration to proceed with a project. Regards

HI, So, I really need to archive completed agreements, ideally it would be great to be able to Arcive them to Dropbox, but I cant find a way to do that. But... there is also an Archive in Megasign itself, but I cant find any option to send any agreement to the Archive in Megasign either? Seriously, I have something like 250 signed agreements and need to be able to archive them, I've tried hunting help topics, and asking Adobe themselves, still nothing! Any help and advice appreciated! 

Hello, I am trying to create customised PDF with a specific Location for the Signature Boxes. In V6 the way to do this changed. But following the article it's impossible to make this happend. The default Signature Block always appears at the end of the document. No matter what location I set. https://helpx.adobe.com/sign/kb/formfields-option-is-not-available-in-v6-of-rest-api-adobe-sign.html Transient Document ID is valid.State is Authoring.contentType is SIGNATURE_BLOCK.inputType is SIGNATURE. But Signature Block always appears at the end of the PDF no matter what I set in Location.

I want the the date the name to be showin whan i crate a selfe sign in acrobat sign 

We have been utilizing adobe sign to have multiple documents signed at the same time and when it was completed, we would receive an email with each individual signed document as a separate PDF. As of today we are getting each document combined at 1 PDF which we are unable to use. Is there a setting to go back to how it was before?

Hi,I got an issue with the verification email. After signed up with Adobe Sign (from the link my employer sent me to fill out paper work), I received the verification email with activation link. But when I clicked on the link, they brought me back to the "Verification Require" page. I also clicked "Resend Verification Email" and it did the same. Do I have to do anything before I can access to adobe sign?

Hey Guys,I am having problems getting the Oauth to work when signing into adobe with the sharepoint connector. I can sign into adobe sign no issues. I have made a video of it happening  https://www.loom.com/share/77a3732c537742e19f2d2ae210d231ed It doesnt really give me any hint as to what might be happening. I contact support and they said I dont have a licence  Once it froze when i was trying to sign in and i was able to get the below code from the URL. Hope it helps Your+product+edition+does+not+support+account+scopes&state=f2cb88de-d7a5-4b11-b030-28ff5fedf971&error=access_denied

I was able to share pdf scans via my Google email account and now the default email is the Apple mail. How do I change it back to my gmail account? 

I have had my account with Adobe for three years and I was able to edit, share, combine, ,e-sign and more.  As soon as I changed the email address, I was denied access of all features on July 17, 2021.  This is the link https://secure.echosign.com/public/login I used to send documents to e-sign and I no longer have access.   I have been over charged this month from Adobe.  An upgrade was suggested but the issue was never resloved.  Has anyone alse resceived the same issue?  How do I get to edit,share, combine, ,e-sign and more

Brand New Client is unable to test Adobe Sign functionality to ensure it meets their expectations prior to becoming a post-sales customer. Since they are not able to receive Adobe Support, client is having issues with their Domain being redirected to OKTA SSO, but unaware of the reasoning. Client has chosen a different domain and registered new test accounts, but still unable to log in successfully to proceed with testing out the Adobe Sign product. Help is strongly required. 

Hi! I am just starting to use the webform and our process is like below: created a webform and its url posted on a website => one of the client open and fill it up to request information from a department ==the webform then needs the signature from the authorized person of the department (dynamic field to be check against the database) ==> webform routed to the the authorized person of the department for signature => completed The webform has been created that the whoever requests has the role of Approver, the process control person(IT) has a role of counter-signer. We could add the authorized person of the department to the counter-signer group and it worked as expected. We are moving forward to auomtate the entire process but couldn't find any REST API model schema that would allow such update during the process. We would like your help on this issue, thank you!