Questions

Having a problem when getting access token. I'm using a developer account.

When I click my "add on " button on the top ribbon of outlook " Send for Signature" it will let me go thru the standard steps of adding the file and email reciepient but whne I hit " Contiunue" with the box check Preview and send it brings up a white screen verses the document to proof and sen d for signature.  Please help. 

OK, I load a PDF into Acrobat DC, I use Adobe Sign to select people to email it to, and to add signature and date fields (and other fields) for them to complete. I send it. And it is gone. How can I SAVE it with all the fields so I can use it with another group of people without haveing to recreate all the fields every time?

My client emailed me to ask if I received her signed contract, but I did not.   Document Cloud only shows she viewed it a few days ago.    I have received other signed contracts.  What could be wrong?

I am able to compose a PDF in Acrobat Professional 2017 using "Page Templates" and javascript which dynamically adds and removes pages to the document when a user checks or unchecks a box . I am now working on coverting that document into an AdobeSign template to send as an agreement and would like to have the same if not similar functionality. Is it possible in AdobeSign to add and remove pages to an agreement based on the recipient's interactions with the controls contained in the agreement, similar to what I have described above?

In Adobe Sign, I cannot assign a delegate signer for documents, and neither can my group members. Does this need to be enabled somewhere, or is it a license limitation? Thanks in advanced.

Once I am in the assigning signature field and signors contact information, is there way to edit the documentg without losing all the mapped signature fields I just set up? Also, how do I change the order it shoudl be sent out for signature and can that be done after it has already been sent out?   ex  adobe sign doc sent for signature but the first person to receive does not want to sign until the other person has signed and adobe wont sent to them until the first one signs. I am trying to avoid doing everything over again....

I have a question regarding using the Adobe Sign Authentication mode as an identity authentication mode in Adobe Sign for external signers.  Do the external signers have to have a subscription to Adobe Sign in order to be able to sign? Or are they able to create an Adobe Sign account in order to sign the documents sent for approval?  

Hi, I have a problem with Adobi's environment. For a few weeks now,  my Adobi open with the new environment interface. How can I go back to the classic enviroment knowing that even by changing the HTTP link the system always reverts to the new environment ? In addition, the link allowing the swap is not display anymore.What can I do ?Thank you for your help. In classic environment it's suppose to be :  https://XXXXXXX.na1.echosign.com/account/homehttps://XXXXXXX.na1.echosign.com/public/composehttps://XXXXXXX.na1.echosign.com/account/agreementshttps://XXXXXXX.na1.echosign.com/public/agreements In my case here what I have (new environment) :https://XXXXXXX.na1.echosign.com/account/homeJS  https://XXXXXXX.na1.echosign.com/public/compose  (this link is ok)https://XXXXXXX.na1.echosign.com/public/agreementshttps://XXXXXXX.na1.echosign.com/public/agreements (this link is ok)  

This is 2021! How do you not have a Google Drive integration at this point?

I have created a template with too many fields. I want to fill these form fields dynamically from my API and send the filled document to the recipient mentioned in API. I could not find a document to do it.

My client wants to protect their SIN (SSN) and doesn't trust email security. I tried to Password Protect document, then attempted to send for eSIGN however when I select FILL & SIGN, the REQUEST SIGNATURES is ghosted and will not allow further action (enter email and show fields to sign) to SEND.

Hi Team,Is it a mandatory step "https://secure.na1.echosign.com/public/oauth?redirect_uri=https://www.google.co.in&response_type=code&client_id=CBJCHBCAABAAo9FZgq31_5BVG_kcIXEe6gNtn-R-gdNe&scope=user_login:self+agreement_send:account" to get authorization token.Is there any API exposed to get authorization token with client Id and client secret code.Please help me out to get authorization codes.

Whenever i want to create a PDF of Word or PPT doc, it gives me this message:"Your request could not be completed. Adobe Acrobat license has either expired or not been activated."The only time it does create a PDF is if I close Adobe and start it again, which is time consuming and a little irritating.  Your assistance is appreciated. (I'm a paid-up licensed ADOBE User) 

I'm trying to fill out a form in DC. When I initial one box it then fills all the other ones with my initials. How do I stop it so Ican just check the ones I want?

I am trying to create a template to include Dynamics 365 (online) data but cant see how to do it

I have created a form in Adobe Acrobat DC Pro with four checkbox which is filled according the javascript code, it is working absolutely fine in all the browsers but when I send this form for signature using adobe sign on the mail javascript does not work there anymore. Any help will be appreciated.

Hello, We are an accounting firm and we very much like the Adobe Sign functionality but a big concern of ours is how do we access signed documents by employees of the firm? Everyone seems to only have access to their signed documents they send to clients to sign but managers and partners need to be able to see what employees are having clients sign. Is there a way to do this? I can't imagine there wouldn't be but I've spent a lot of timing looking and it doesn't appear you can do this!

Hi Can someone please advise. If the approver rejects and Document is there an option for the sender to make changes to the issue instead of having to re-enter the data on the form and again send it for approval? Thanks

I've been spending countless hours working with adobe support to fix issues that they created. My organization has an Adobe Sign for Teams plan that is costing us a lot of money to utalize. We recently transfered to a new plan for a more reasonable price that would better suit our companies needs (users and licenses). After transfering to this new plan/account, countless errors began popping up. Each time I create a new user, they are unable to seemlessly active their account without any errors/support having to come in and fix a "shard issue" or something related to thatOnce support fixes the user account, they are now unable to view shared templates that other users in the organization are able to view.Now I am being told, by some support person, that those users are "on an old server and their accounts need to be archived by support and then moved over to the new server where the other accounts exists." Not only is this exremtly frusturating, but I can't authroize this process.

After Adobe decided to change the interface for the e-sign application, and migrate our data to this version, we are missing many templates and documents. We opened a ticket for this problem, but no one came back to us with an answer. This is very irresponsible behavior. Do you realize that people and businesses trust your services for legal matters, and you ended up losing their documents when you upgrade your software? As far as I understand from your support, several users have got impacted with this change, and you are looking into solving the problem. But it is taking too long and your business decision is interrupting our businesses. This is unacceptable and should go viral.

Hi,I have installed adobe sign for SharePoint 2019 on premise. I have added the integration key to current site. When I try to send a document for signature, it gives me error. Kindly advise to get over this issue.

This occurs after this double comparison 0x42776F3E46400000

I used to be able to change the color of my signature by just selecting the big colored dot just the the left of the "sign yourself" choice.  It no longer lets me do that, either beforehand or after the fact.  It will allow me to change other filled-in text, just not sig nor initials.  What's up?

When my department email is cc'd on an AdobeSign doc, sometimes the completed doc is emailed and sometimes only a report is. Anyone know why? Thank you!