Questions

Hi everyone,  I'm looking to use Adobe Sign as a way to check the presence of people on virtual events. For instance, checking if those who are supposed to have attend webinars were actually there or, at least, say so.  Thus, I'm having an issue with Adobe Sign because I have to manually click and drop the Signature box for each individual e-mail address. Do you know a way to bypass this? It is especially unconvenient when we have more than 50 people participating ...  The ideal would be that we could have a signature box that would be clickable by Everyone or Anyone ... This way, each participant would write its own signature on his own line.  Any ideas? Thanks a lot. 

Hi, The date format using Adobe Form doesn't get carried forward to Adobe Sign. With the volume I am working with, it is just not possible to manually change dates in the form each time as there are several dates in the form and I have to send a large volume of the forms in one go. I tried using the script "Text1_es_:signr1:isdate(format=dd/mm/yyyy)" in Prepare form under Custom Calculation Field and it doesnt work. I tried locking the format and it doesnt work either. This is causing so much problem and we are considering to stop using this tool altogether. Is there another way to fix this or am I making an error in the script above? Thank you. BR,Megs.P.S.: I am using Acrobat Pro DC in Windows 10 Pro

Even after giving right bearer token several time While i try to access the status of my agreement using below apihttps://api.in1.adobesign.com:443/api/rest/v6/agreements/CBJCHBCAABAAAU5vG82jztlXdouXAVOjj7JpNZaHVkheasxaaU am getting permission denied error

Hi all,I'm working on a workflow composed by 3 signer (Approvatore, Autorizzatore and Firmatario). For some reason I should use a coordinate based approach (FormFields) to insert signature block location inside document.To start the process I'm using api rest v6 but everytime I try to start it the three signatures's blocks are generated at the center of the document's last page.It seems to be a mismatch beetween workflow's signer definition and formfiels location definition.Any suggestions?Best RegardsCristoforo  

Hello! I've seen variations of this question, but no answers, so I am posing it again. One of my contacts, who has to sign a great many contracts through Adobe sign, recently mentioned that their name is coming up as their nickname rather than their full first name. I can find no way to address this within Adobe sign. Is there a way to fix this? (I went into my email contacts on my mail client and made sure the contact's full name was listed there, but that has not fixed the issue). Thank you!

I was working on Adobe Sign for my company. We switched to Creative Cloud. I can no longer use Adobe Sign but only Acrobat DC. Everything is the same but I have a problem. I cannot create a template in my library but cannot find the library on Acrobat DC. How to do ?

Under the manage section of Adobe Sign is shows all current documents that are currently waiting for signatures. Is there a feature or some sort of script that can export the current status of all the documents to lets say a word or excel format? So that it shows who has the document and what date they received the document ect. I have a personal log that I have to manully update with the current status of where a document is currently, is there any way to automatally export this information? Thank you, David

We just started using the Adobe Sign and used the Mega Sign feature. After getting about 150 successful completions we started getting reports from users who said their link was getting flagged by our Office 365 Advanced Threat Protection and displaying an alert that the website has been classified as malicious. Has anybody else experienced this or know how to resolve? 

Hello.When sending documents for signature, usually the recipient just has to click and sign. Now, one of my recipients is having to type in their name before clicking and signing. Is this a new feature? Has she mistakenly enabled some feature? If so, how dowe disable it?Thank you.

A newbie here so please be gentle on me .... I sent out a document for electonic approvals and noticed it went sequentially from one approver to the next. Is it possible that the document is made available to all approvers parallelly and not go sequentially? 

Hi, I have an adaptative form based on a XDP template which have the File Attachment component to add needed files for the form. The attachemnts are being stored OK under the payload defined folder. But when I summit the form to generate the DoR to be sended to Adobe Sign the attachments are missing in DoR/PDF. I have done a research in the adobe documentation but I could not find anything about it. Why the attachments of the adaptative form are not added to the DoR for Adobe Sign? Thanks,Fernando  

Posted in main Acrobat forum as well.Hello, hoping someone from Adobe can answer this.  We are looking to use Mega Sign to bulk-send many documents.  However, we do not want them to come from a personal email account, rather an organizational email, such as hr@thisorg.org, Is there a way to do this, like you would choose the 'From' option in Outlook?  We also want to make sure than any replies or updates/managing of the documents can be done by anyone logging into that email.  Thanks!

How do I download the completed agreements with the audit trail attached as one file?  I never recieved email confirmations when the documents were signed so I do not have a copy.  I cancelled my account because the services that I was trying to use were not working.  I had a small business account, anyone else having limitation issues with their account and Mega Sign?  Support told me that my account was limited but couldn't provide documentation on why my account was limited or what the specific limitations were.  I was trying to send out the same document to 98 recipients but kept getting error messages saying I could only send to 50 recipients.  Support told me the limit on a small business account for Mega Sign was 50 recipients, I couldn't find that listed anywhere.   The instruction video for Mega Sign says 2-300 recipients https://helpx.adobe.com/sign/using/mega-sign.html#sa_src=web-messaging I broke the signers into 4 sepa

We are using Adobe Sign Enterprise. On the ocassion when a signor "wet-signs" a document and sends that back to us, when we "upload that signed copy" through the manage tab, we loose all signing fields for the subsequint signors but the document still is sent through the workflow for those individuals to sign, placing them on an added page at the end of the document.I am not an administrator, just a heavy user. The "upload a signed copy" does not allow for re-setting the signature fields.       Is there a process to make this work?We have had other users upload just the signature page, but that replaces the original document entirely.I have been cancelling the original request and re-starting the document at the next signor, but that is tedious and duplicative.

My company is working on a proof of concept for integrating Adobe Sign with .Net Web Applications. Could someone please provide me with code examples for: 1) Uploading a document to Adobe Sign2) Sending a document for signature Thanks in advance.

I am currently exploing the use of Adobe Sign for our office. We have multiple locations with approvers spread across them. Do the document recipients need to have a license in order to sign? My concern here is costing. There are several departments who would be making use of this feature and I would like to get an idea of which role in the process requires the Adobe Sign license. Would we be needing the Business or Enterprise licenses or will the Individual license be sufficient? Thanks.

I posted this issue last week on the Acrobat forum without getting any response. I hope to get some suggestions here on the Adobe Sign forum.   I converted a PDF into an interactive and fillable form to be used later as a template in Adobe Sign. I've gone through this scenario successfully a few times before, however this time I'm facing issues that appear to be a restriction from Acrobat or a bug.   I converted the PDF into a fillable form by choosing the "Prepare Form" option in Acrobat Pro DC version 2020.012.20048. On the conversion screen, I choose "This document requires signatures" so that it shows relevant tools for Adobe Sign workflow   In the PDF form, I will have two participants who are going to sign on it and both of them will have to check a few check boxes and radio buttons. The issue I'm facing is actually with the "Field Type" and "Participant Role" boxes in the properties window. For instance, Radio buttons don't allow me to specify Participant 1, or P

Out of curiosity, I'm wondering if the API is/has a method of calling for stored finished forms on the Adobe Cloud. So for example, if I have my own hosted website and want to have a set of fillable forms for our users to complete and submit, can I have the embedded forms filled out, submitted, then "grab" the info they submitted to be stored on our database or grab the files/data from adobe without having to do so manually? When I spoke to support, they made it sound like I would literally be forced to manually save every single submitted form to my hard drive, but that seems counter-intuitive and the very fact an API exists makes me think otherwise. Hopefully my question makes sense, thank you in advance.

i can't establish a connection between microsoft power automate and adobe sign. It says "invalid connection"

Does Mega Sign future come standard with adobe pro? Mine dispappered from the main page recently after I log in.Thanks for any adviseJames5CEB

Hello!I changed my profile language a few weeks ago into English.Now I would like to change it back to German, but the menu item "Language Preferences" is missing in "Personal Preferences".Can you help me?In the official getting-start-guide the menu item is referenced to: If I open my own profile page, I do not have this menu item anymore ... Do you have any hints how to change the preferenced language? Thanks for helping,Martin 

Hi,We have bought our Adobe Sign Enterpris Transactional group license around 3 weeks ago, but still we can not see this product  in Admin Console and idea why is that?

Can Adobe Sign can handle a workflow, where only half of a document should be locked when signer #1 signes the document? When signer #2 then signs his/hers half, then the rest of the document should lock.Is this possible with Adobe Sign?Thanks in advance... 

Tengo un plan adobe pro dc que permite mandar documentos a terceros para recabar su firma. Veo que adobe sign tiene una serie de opciones que otras plataformas de firma digital ofrecen que no puedo acceder a ellas. Para ello es necesario meterse como administrador en Admin console pero, pese a haber sido yo mismo el que contrato, no me deja. ¿Cómo puedo acceder?. La finalidad sería  (i) quitar el informe de auditoría resultante de la copia que se les envía a terceros y (ii) gestionar otras opciones. ¿Alguien  sabe cómo se puede hacer?

Fonts are changed when using adobe sign. Please find the attached video and also the sample document... If upload the same documents without making any changes it is converting into a pdf with different font.. If i make any changes, then upload.it is uploading as the original font..   Strange behvaiour.. Please let me know how to address this customer query