Questions

Want to purchase Adobe Sign to replace our Docusign contract but am having integration issues with Okta SAML (confirmed it's not on the Okta side) and you can't get support before you purchase? Our apologetic account rep says "I’ve seen this issue in the past. I’m fairly certain it’s a quick fix for Support once a paid account is in place."... Isn't that a little backward? Why would I pay for something that I can't show the C-suite team actually works? Do better Adobe.

I'm getting the following error continuously when trying to create a new Adobe Sign document.  Is anyone else having this problem?  It´s been ongoing for days.  Thanks 

Is there a way to get access token using implicit grant without giving a code?

Hello! I would like to know what can I do to change the sender´s domain EchoSign in my Adobe Sign Account. Some clients don´t trust this email address. Is there any way I can change this domain or what are the security reasons behind this? Thanks.

How to download many PDF documents simultaneously ?

Hi,Sometimes I send a contract for signature, but I realize there was a mistake in it. When I cancel the agreement to upload the new one, an automatic email notification is sent to the parties informing them that the agreement exchange was canceled. Some customers are not familiar with these types of emails and get surprised by seeing the email that says the agreement exchange has been canceled. Is there a way that this email is not sent?Thanks for your help!

I'm trying to have someone sign a document and everytime they say they signed it, but I keep getting a hyperlink back in a separate email under the subject "Adobe Sign, an Adobe Document Cloud Solution".  I tried replicating the process to myself with a blank document, but no matter what I did I got a signed document back without the email I keep getting from the other person.  Anyone know what might be going on?

Hi, I can't find the "API Appications" section under Accounts tab as mentioned in the documentation. Below is the screenshot of what I see for my account:And below is the screenshot of what documentation refers to : 

Hi, I have an agreement I neew 45 people to sign. Therefore I have planned to send it in two rounds, so i can get everyones signature on the same agreement. I have sent the first round out, but a few people have yet to sign, so I wanted to close this agreement and transfer those people onto the second round. The problem is that I dont know how (if it's possible) to close the first agreement without everyone having signed. I can only cancel the agreement, which I can't do because the agreement isn't technically cancelled. Do anyone have the solution to this? Thanks in advance.

Dear all,how can I switch a pdf-sheet to landscape, otherwise it´s not possible to place the signature field in he document.THXEberhard

Hello,I would like to send the same form to 15+ people for signature.  This is because I need each person to complete the form and return it to me.  I do not want multiple people to sign the form, and I do not want any one person to be able to see the form that another person signed.  Same form, individual signers.How can I do this without sending 15+ separate signature requests for the same form?Thank you,Vernessa

How to change font of esignature?

We are sending a PDF via POST /transientDocuments and activating it via POST /agreements with participant using participantSetsInfo. This works great. I was unable how to find out the status of participants. I want to know; If and when they opened link. If and when they signed. If and when they rejected including reject message. I found all of this info using GET /agreements/{agreementId}/events! But since we we want to send all e-mails from our systems I made the settings:'emailOption' => [ 'sendOptions' => [ 'completionEmails' => 'NONE', 'inFlightEmails' => 'NONE', 'initEmails' => 'NONE', ] ]And now it looks like all the events I needed is no longer created. Is there an other way to get the status of participants? Thanks!

Can the signer of a webform choose who the authoriser is?  Can there be multiple options and they choose one?

Hello, I'm looking for the solution for how can we keep Grive link in the workflow and make approver to be able to edit the files. So how can we make through adobe sign workflow.1. want to keep Gdrive link in workflow2. approver or reviewer able to edit documents. Thanks !Pavan 

Looking to implement E-Sign and need information for integrating with NetSuite.ThanksJon

Enable or Disable the signature types for the signer as per the signature requirement of the document in Adobe Sign   When sending a document for signature via Adobe Sign, you may enable and disable the signature type as per your requirement. The signer will be able to use only the enabled signature options to sign a document.     In Adobe Sign, go to Account > Account Settings > Signature Preferences. Check the box for the type of signature options you wish to enable for the signer. You can check all or as per the requirement. The signer will get only those options to sign that was enabled under the signature preferences.         The various signature types used in Adobe Sign are described below:    Use well-formatted signatures and initials: A well-formatted signature includes the signature date, signer name, and a line below the signature. You may also enable the

Hello allI am trying to resize the sigatnure field (Like you can with the other fields) to fit two more easily in the document.  I cannot find how to do this, it doesnt appear to follow the similar pattern of the other fields.Can anyone help, rather urgently.....Regards Steven+447736073312

I paid a 1 year license to Adobe Sign today and added one user, completed ok. Now when I try to add products for that user I get message "Adobe Sign for Small Business  - no licenses left" I did not create a Group as I only have myself and this added user regsitered with Adobe. Why won't it let me assign products having paid £206 !!! Jonathan

I tagged my word documents with adobe sign text tags as example:{{Ort_es_:signer1:required:string(char=alpha):dimension(width=30mm, height=6mm)}}Now I want to change the role 'signer1' in 'form filler1', but it doesn't work. With this term everybody can fill in the field.I didn't find any hint in the tag documentation, which term is correct.Can anybody help me?

Hi everyone, Once a document is signed, the parties receive an email notification saying: "document between XXX and YYY is Signed and Filed". As the name of our company has changed, I would like to change it in that email notification (i.e. the "XXX" in my exemple). Does anyone know where this settting can be found? Thanks

My company has several widgets and I want to pull a report that I can export to csv/excel but I only need to see certain fields on the widgets, is that possible?  We have over 500 fields which can make it difficult when trying to view in excel, so I only want to pull about 10 to 20 fields. Thanks for you help!

documents are missing from adobe sign (from the date-july 2018) everything else is present untill june 2018

Hello,I have a reoccuring document that is filled out by dozens of different people and needs to be signed by two. When Adobe Sign reads it, it always has trouble with the european number format as it assumes the american format. The same is true with the date format.I have tried to use a template from my bibliography but the same errors show up every time, since he reads in the new document in its original format.Is there the possibility to pre-adjust number and date format?Any help or hints would be greatly appreciated.

Hello! Can Adobe Sign connect to systems other than Sales Forse? I want to configure for my CRM system the ability to create printable forms in PDF format (with insertion of data from the CRM system into the printable form). Do you provide an API?