Questions

My organization is utilizing a webform to have a document signed by our constituents and now all of them are getting the below message. This web form is very popular right now and can’t be processed due to high demand. Please try again in 7 hours.Contact the owner of this web form for further information.  Any solutions out there?

I have Adobe Acrobat Pro Account, it includes Adobe Acrobat Sign. How many documents can I send for signature per month or is it unlimited with my $20/month subscription?

I want to create a Webform.There are two documents.One needs to be signed by the "Form Filler," who starts the Webform as Participant 1.The other needs to be signed only by Participant 2, and I want to restrict its visibility to Participant 2 only.Is there any way to do this?

Hi All, I'm evaluating Adobe sign for a future project and have created a template agreement that I want to send out and once completed there are 4 checkboxes that I want to get the value of however this is not coming back through a flow in microsoft power automate using the "Get form field data of agreement in JSON format" action. The output of the action is  {  "formDataList": {    "completed": "2024-09-12 08:17:46",    "email": "ian@some-emaildomain.co.uk",    "role": "SIGNER",    "first": "",    "last": "",    "title": "",    "company": ""  }} But when I export the field data from the website I get  completed12/09/2024 08:29emailian@some-emaildomain.co.ukroleSIGNERfirstIanlastCamerontitle company agreementIdCBJ**********-*******hcp name

Hi allI used to be able to download a digital version for a document that was signed. I kept it in my client's secure files. With the new changes it seems that I cannot save a copy of the signed document anymore as it says I can  only save a blank copy of the agreement. Having a digital copy for my files was one of the benefits of this electronic signature systems as I work paperless. Anybody has an idea on how to download and save a digital copy of a signed document? Thank you!Catherine

Hello, I save my e sign documents as portrait orientation and set up the fields accordingly.  However, once the document is signed by other party, it is returned in landscape, but the fields stay in portrait.  Therefore the inputted information is perpendicular and does not line up correctly on the document.  

Pessoal, ao criar um formulário e habilitar os campos para cada assinante, preciso informar os e-mails, porém, gostaria de deixar o e-mail para ser informado no caso a caso, de forma que possa usar o formulário para vários assinantes distintos e mantendo sempre o mesmo padrão.Desta forma, cada assinante é identificado ao abrir o link do formulário, cabendo a ele as ações pré estabelecidas para sua posição dentre os assinates.Alguém sabe como resolver?

Kan jag skicka om ett avtal som tiden löpt ut på eller måste jag skapa ny signering?  

Não consigo fazer download em massa dos documentos já assinados e presentes no Adobe Sign. o Suporte informou que preciso baixar 300 mil documentos clicando "um a um". Da mesma forma que faziamos quando usavamos computador com processadores de 386 Mhz.  Quando clico e mais de um documento, nao consigo baixar os selecionados ao mesmo tempo. Somente de "um em um"Porém possuo mais de 300 mil documentos assinados, o que torna ineficiente o processo de Download.  A Adobe não pode dificultar a retirada de informações proprietárias do cliente, em sua plataforma. Imagem 1 - quando seleciona somente uma unidade de Documento assinadoImagem 2 - Quando seleciona 2 documentos assinados - Menu a direita da tela, some as opções de download      

Hi Everyone, I have an issue with the adobe sign form I created. I filled out the data in the text fields, signed miself and then routed for signatures. However, the form displayes blank at the signature step, all of the entered information is gone, except my signature. I've attached a word document with screenshots to show you the visual. I'm quite new to all of this so I hope there is an easy fix. I'll appreciate it if anyone can help. Thanks. 

Hello,I'm a developer currently working with the Adobe Sign API. My goal is to programmatically place signature fields in a PDF using the API for multiple signers, but I need to confirm if certain functionalities are available before committing to a paid plan.Here's the situation:1. Manual Placement of Signature Fields: I want to know if it's possible to manually place signature fields in a document (using drag-and-drop) via the API, rather than automatically having the fields placed in the PDF. I’d like to control where the signature fields are placed for each signer.2. Account Status: Currently, I don't have a paid Adobe Sign plan. I’m exploring the API functionalities as a developer and would like to confirm if these features are supported in Adobe Sign. If a paid plan is required, could you provide details on which plan offers this functionality so I can forward it to my client?Confirmation Needed Before Payment: We are willing to purchase a plan, but we need confirmation that Adob

i am trying to fit all of the content in my iframe to one enbedded i frame. even when i copy the iframe after i create the widget on the adobes page, it shows half the signature form with a scroll bar to the right.  is there a way to shrink to fit in the iframe? when i inspect the element there are a lot of extra peices running inside the iframe, and i assume this is where it needs fixed.

Hi there  So I have created a template and a workflow but when I go to add the document (which has been set up with various fields for participant 1,2 etc) it comes up with the following message.   'This document template has inconsistent access scope for this workflow. Please click edit scope to adjust the document scope to an appropriate level' (screen shot attached) I cannot see what is wrong with the document as it is set up exactly the same as other that are working and uploading fine. e.g 'resuable document' & 'anyone in organisation can use'  Desparate for some help here as going round in circles and I'm sure I am missing something obvious! Thanks in advance 

Hello,I have a AdobeSign intergrations for eSign.I am using your replace participant feature and I am receiving the below error. Can you please let me know which settings I have to switch off to prevent it.  "Participant SecurityOptions cannot be modified."  

Hi,I am integrating Adobe Sign with my application, and for a specific use case, I need to delete an agreement (signed document) before restarting the signing process for the same document.I attempted to use the API v6 endpoint /agreements/{agreementId}/documents to delete the document, but I received the following response: "The API caller does not have the permission to execute this operation."How can I obtain the necessary permissions to enable this feature?Please note that this is a developer account and not a paid subscription.

I'm not able to configure expiration deadlines for signatures on documents. For example, if 5 people need to sign and person number 3 has not signed within 48 hours, the signature should skip to the next person, in this case, number 4.

Hi all,is there any way to access an Adobe Acrobat Sign report from API?For example, i want to monitor the settings changes by some automated tool. is that possible? If not, is there any alternative audit log API for Adobe Sign? thanks a lot!

I am trying to email an MOU to be signed, and I wonder how to change the email to a name. See photo 🙂I am worried that if I send this out, it will be signed as jsobanet@uccs.edu, not her name. Any advice? 

I have a question on the flow for carbon copying someone as part of the signature process.  I have a document that needs to be signed by two people.  I check the button that states it must be done in order.  My question is if i have a group of  people copied on that email, will they get notifications when each person signs, or only when the document is signed by both parties?  I would like to streamline a process here, but i don't want to bog down staffs email with repetitive copies of a document that isn't considered Fully Executed until both parties sign.

Hello,  I'm building a Power Automate using Adobe Sign. I have a document that requires 2 signatures. I've tried both ordering them as 1,2 and setting them both as 1. I set up a double wait until so that we get both signatures, but the final file output only show's the first signature, not both. I'm also strugglin on how to get the document to show the date of signature as well. If ya'll have any suggestions I'm all ears. Attached are a copy of the steps and the output:    

Prezados,É possível criar uma cerimônia de assinatura com documentos confidencias?

Hi, I didn't check Password Protect box and it's still asking me for a password.How can I continue without password? Thank you.  

I have tried several times to use Request E-Signature, either through my Acrobat App or by logging into my account online.  Every time I get as far as 'Specify where to sign' and then I just sit and look a blue circle for ages.   I have tried checking for updates, repairing the installation and even leaving the app running all evening waiting for it to specify where to sign but the only option is Ctrl Alt Delete and task manager to close the app.   I have the Adobe for Enterprise Plan and so it should allow me to use this function.   Please can I have some assistance to rectify this issue. Thank you in advance

I have subscribed to the Pro plan, but when I tested the e-signature feature, I noticed that the email title still contains [DEMO USE ONLY] and there is a watermark stating ‘SIGN TEST DOCUMENT’ in my agreement. Could you please advise on how to remove these, or let me know if there might be an issue with my account or plan?Thank you for your assistance.

After the July 15th update, there is no option to add a template to an esignature. Has anyone figured out a work around for this other than reverting back to the old version?