Questions

In 2023, I have had a couple of images that upload upside down. Even if I rotate the image and then upload, it still shows up as upside down.  I never had this issue before.  Can you help me?  I attached one of the images.

Привет! Причина отклонения фото, можно ли ее исправить? Буду ждать любой критики, для меня как новичка это очень важно.

Can I run multiple Adobe Stock Contributor accounts from one computer?

Hi! I uploaded one image approximately 14 days ago, and they weren't approved. However, it was rejected. Could someone provide insights or guidance on the problem with this pictures? I'd like to understand and correct any mistake. Also, if there is a way to rectify then can someone please also guide me with the process to re-submit the rectified image and delete this one from the "Not Accepted" section.  Thank you in advance for your assistance and time.

Your file has one or more of these issues: Your vector file contains a raster/bitmap image, and vector files must not contain raster elements. Your JPEG preview file has been compressed too much, so textural problems have occurred in the file. Your JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels) You didn't use anti-aliasing when exporting your vector file to JPEG, so there are problems with lines on the JPEG file. [moderator cured topics]

I uploaded an image for sale on AdobeStock.   It said it would take up to four weeks to review, but four weeks have passed now.   I want to know when the review will be completed.   Also, I would like to know if there is a way to get a quick review.   -----------------------------------------   Also, I uploaded images of the same specification, but many images were not reviewed due to quality problems.   I got a reply saying it was a quality issue, but I wonder why some images of the same specification were approved and some were not.   [Moderator moved the thread to the correct forum]

I've mentioned a couple of times the importance of using facial restoration software to improve AI generated images of people. But I also want to clarify that is does not fix everything and a careful review of the results is still necessary. In the attached example, note that the eyes and ears of the facial restored image of the young girl remain as uneven as they were in the original AI generated image. I used two techniques (copying and pasting and Liqufy) to correct the issues. Hope this helps!

Need your help urgently. All the files I uploaded and sold in my account were suddenly deleted without notice.What should I do? Who to turn to for help   [HTML formatting error corrected.]

I am trying to reconfigure Filezilla so I can upload files via sftp. I continue to get error messages and I think it is because I do not understand the instructions. 1. In the instructions there is an ID field yet Filezilla has no such field. Do I put the ID in the User field? 2. In the instructions there is a button to generate a password. Do I use a password that is generated or do I use my Adobe password? 3. I have the Protocol set to SFTP which I assume is the correct setting. Any help will be greatly appreciated as I have a very slow connection and drag and drop is painful to use! Thank you in advance.

Hey there, i did lots of vector uploads some years ago. Now i want to get back into the contributors business 😉and i see, there are some things different about uploading vectors. When i uploaded my last files a few years ago, the defaults were:- .eps10- convert fonts to paths- additionally JPG preview image- all together as a zip fileIf I have understood correctly, I can now upload .ai and i no longer have to create an additional preview image? The fonts also no longer have to be converted into paths? So just save .ai and ready?Thanks for your help.

Hi! I uploaded two images approximately 3 months ago, and they weren't approved. They were both flagged for "Quality issues". Could someone provide insights or guidance on the specific quality problems with these pictures? I'd like to understand and correct any mistakes. Thank you in advance for your assistance and time.

Hello! Have a problem - my vector rejected because of quality problems. I've got standart answer:- Your vector file contains a raster/bitmap image, and vector files must not contain raster elements.- Your JPEG preview file has been compressed too much, so textural problems have occurred in the file- Your JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels) - mine is 4000x4000- You didn't use anti-aliasing when exporting your vector file to JPEG, so there are problems with lines on the JPEG file.As I understood from other discussions - the problem is the first issue (file contains a raster/bitmap image). But in my file, there are no such images (files added below). Sorry, but I can't find the reason of rejection, maybe someone will help me))) Thx!

Hi, I am having some problems with my payout. I requested payout on Sunday Sep 04,2023. It's been 10 business days and still the status is pending. I tried to contact support but never received a reply from them. The payout method was skrill.

Hello, I need help, I have 1000 files under review in Adobe Stock, about 4 months, 3 months and 60 days, I'm sending a message on contact us, but I only get a response that the deadline and 60 days have already passed, I'm in love with Adobe However, it's difficult this way, can anyone help me review my files in Adobe Stock?

Hello, community!I encountered a problem that was confusing for me and unexpected - I can't reach Adobe support. The situation is - last week I received a rejection of 26 vector files, quality issues, technical issues. I have double, triple, quadruple checked these files and found none of the technical issues mentioned in the rejection. Accordingly, I am forced to contact support to understand exactly what technical problems they found there and how to prevent this in the future. But - support has been ignoring request submitted through the online form since Friday, just no response at all. When trying to reach support via chat, it's almost the same - the agent forwards the question to a "specialist" who doesn't answer at all and quietly closes the chat after an hour. (or chat is simply empty more than hour).The question is - how can I get any contact to an adequate person in this "support" and, finally, solve this technical issue?

Recently, the question has been of great concern: will vector illustrators be in demand in the future? On many stocker forums they say that artificial intelligence will soon replace illustrators - they will no longer be needed and will lose their jobs. I want to know the opinions of people who understand this! Will Adobe Stock and other sites need illustrators in the future? Will it be possible to make money from vector illustration as before? Thanks in advance for all answers!   [moderator corrected HTML formatting error]

Hello everyone, I have this problem. I upload a picture and it doesn’t work for the reason; A vector file contains a raster/bitmap image, and vector files should not contain raster elements.The preview JPEG file had its compression ratio set too high, causing problems with the textures in the file.The resolution of the JPEG preview file must be at least 5000 X 3000 (15 million pixels)When exporting the vector file to JPEG, anti-aliasing was not used, so there were issues with the lines in the JPEG file.I can't find all these reasons and errors in my file...please help! I give up, I don’t know what to do next, And how can I draw if these files are not accepted?

I have a question, I generated some people in IA, only with command without using real people as models, is it necessary to have property release? below I will send some modelsgenerated images, without using real example people, just by command 

Hello.I couldn't conclude this from on Adobe tips. This foto has been rejected due to quality issues. Changed the sky to dark and cast overall color on the image, however I still wonder why it would be rejected for quality... It seems to be in focus, and I couldn't see excessive artifacts, noise, lighting (too dark, maybe??), it's not been cropped too much (just some space on sides, to correct alignment), so it dosn't seem also pixelized.Could anyone gime me a clue for learning? Is changing some colors a reason for rejecting for quality?Also: Naming it using a monument name (in this case, Christ The Redeemer) would rise image rights issue, despite this being a landscape image taken from the street, being 99% sky, mountain clouds and vegetation?Thank you so much!

Hi, some of my submissions (made directly through Adobe stock) have 2.5 months old and it is not moving.I've heard there is a 50 max limit, is this true? and if it is, could it be that this is preventing images to be reviewed (since that limitation wasn't there when I first submitted the images).Thanks!All the best.

Hello,I have submitted files to Adobe for sale. Adobe states 4 weeks for the review of these files. Some files of mine have been submitted for review for more than 4 months now and are still not ready. What is the reason for this? Are the files still being reviewed?

Today all contributor gets some ammount. I want to know is this ammount for nomination file or other bonus. Bcz my file can not select but ammount add in my account. Very confusing moment. 

Since yesterday I cannot access my account. The message states "Your account has a validation status issue. You should Contact us." and doesn't give any clarification on what went wrong. The link leads to the email form and I don't receive any feedback from Adobe on the blocking. Would be great to at least know what was the reason for blocking.

Hi! I've been posting AI generated images for the past 3 months. Out of 200 pics that were reviewed so far, only 5-6 were rejected (quality issues). This time however, they rejected 5 images from the batch of 5, again stating Quality issues and I don't understand what is wrong with them. Can someone more experienced enlighten me what was done wrong on these photos ? Thank you.   

HI! I just submitted vector graphics and the colors in the thumbnails are very different than on my original .ai files. Is there a special way to save the file so the colors stay the same or is this just a weird quirk of the thumbnail and really the files are normal? Thank you!