Questions

I have a prepaid Photography plan (20GB)  that renews on 12/25/25.If I buy generative credits will they expire on the 25th of each month?I understand that don't roll over. 

Hallo,ich habe meinen PC komplett neu einrichten müssen, nur BS WIN 10 noch vorhanden, alle Programme weg (Soft- und Hardwarecrash, sodass kein Backup genutzt werden konnte!).So habe ich nun meine Programme wieder  mühselig  installiert , auch die Adobe Produkte Adobe Photoshop  & Premiere Elements 12 wieder istalliert.Jetzt soll ich aber diese Produkte innerhalb 7 Tagen registrieren. Aber das funktioniert ja nicht .Ich kann mich bei Adobe anmelden, finde aber kein Möglichkeit, diese Produkte wieder zu registrieren...Warum kann ich diese Produkte nichtmehr nutzen, ich bin jetzt Ü80 und brauche keine aktuellen Programme mehr.Bitte helfen Sie mir,  damit ich diese Programme wieder nutzen kann.Danke für Ihre  Bemühungen.Mit freundlichen GrüßenDietirch-G. Riemann

Useless, expectations unfulfilled, have the feeling that we are the ones to blame and the ones to wait. Just 10 seconds !!!!  Sorry yóu do not apply or you are a shameful physician using insulting words like uterus, pelvis, bleeding and an endless list.( I used allowed words to be able to send this post). You charge for this, you have spent years on R&D and still are unable to put prompts in the correct context. 

Below is a screenshot. I want to create a series of illustrations that will thematiclly be consistant, and have a main character represented in all of them. I created a prompt which generated the first line of images, used one of the images a reference for both style and compostion. I even tried FF 3. I have included the prompt below the image. What do I need to do to get images that look and feel like the reference image and use the same moose character.   Whimsical watercolor and colored pencil illustration for a children’s picture book (grades 1–4) from the “Goose the Moose” series.Goose the Moose — a kind moose with big gentle eyes — Goose running through the forest, sunlight streaming through trees, with birds and mountains in the background, painted in warm golden light.Soft watercolor textures, expressive faces, gentle humor, and a storybook aesthetic.16:9 aspect ratio.Mood: peaceful and playful.The image should feel full of warmth, wonder, and friendship.

Nach dem Hochladen eines Bildes zur Änderung des Hintergrundes wird das Bild in schlechter Qualität angezeigt, d.h., es ist extrem verpixelt. Ebenso dann nach Bearbeiten und dem Herunterladen. Außerdem wird das bearbeitete Bild grundsätzlich nur in png mit niedriger Auflösung abgespeichert.Ich habe keine einstellung gefunden, die ich diesbzgl. ändern könnte. Wer kann mir da weiterhelfen bzw. mich aufklären?Beste GrüßeAndreas

Trying to edit an image in image 5 is just plain confusing. I have no idea what I'm doing and if I'm lucky I may stumble on to something useful. Documentation would help, or would it. I looked at image 4 docs, and it was mostly on how to create a prompt. That's not what we need. We need to understand how to use Image 5 features, not how to write a prompt. Ridiculous! 

Okay, so I been using adobe firefly logo branding feature, created a few logos and merchandise, but and exporting it to photoshop or download image are poor quality, any having the same issue? 

I use to generate beautiful vector images and they are now all horrible. I lost all of my generated images and now when I try to recreate them, I don't come close to the image results I got in the past. The majority of these images are not even usable. Please undo whatever you just changed.  

Hello, I just upgraded to Adobe FI premium. I couldn't use the credits and I could only use 3 videos from the package that includes 20 5-second videos. Please solve this problem.

I was at Adobe Max this week and I recall some presenters using more than one reference image in their demos, but I don't seem to have the same capabilities.

What happened to the ability to see all 4 images at the larger size? In addition, we really need an easier way to delete images from Generation History better that what you have now. It would be helpful to be able to delete the images from 4-panel page. So you could add a "DELETE" icon next to the Edit icon or before the Open in Photoshop & Download buttons.

After generating a video I get this message:Can't loadWe can't display the generated video.You can edit and try again.Clueless on what I did wrong.Here is the prompt A colonial-era Boston street scene on a clear day, with a few redcoat British soldiers facing an angry mob. The soldiers stand with their muskets by their sides, while the crowd, dressed in 1776 colonial attire, stands agitated, with some holding makeshift signs and others gesturing emphatically. One man in the crowd lies on the cobblestone street, adding to the tension. The camera remains stationary, capturing the dynamic interaction between the soldiers and the mob from a medium distance. The background includes old buildings, street lamps, and horse-drawn carriages, with a few passersby in the distance. The lighting is natural, highlighting the detailed costumes and the historical setting. The overall style is documentary-like, emphasizing authenticity and historical detail.

Bonjour, je bénéficie de 500 crédits génératifs (oui je ne suis pas trés gourmand). Aprés 4 requettes sur FIREFLY j'ai un message qui m'informe que je les ai tous épuisés. Je vous adresse une capture d'écran.Merci pour vos retours

I just tried uploading an image I generated in ChatGPT to Firefly to edit. Mostly because image generation is easier and cheaper there. I have done this countless to widen an image or take something out but now it won't let me. This is the stupidest move I could ever imagine. I guess it is for "safety". Please allow us to edit images generated by other A.I. image generating tools. Your gate-keeping is just going to drive your customers away. 

Trying to find a file you recently created in firefly is awful. Your interface was designed by %&%&$$##. You should be fired. This should be so simple.

I just purchased the $4.99 a month package and after I purchase, I get the message that I am out of credits.  This happened right smack in the middle of my project.

¿Cómo Adobe se puede permitir el lujo de tener una AI generativa tan pésima? // How can Adobe afford to have such a lousy generative AI?

I just want to use my standard mode credits but my web browser keeps sending me to enhanced mode. I will report this to consumer police if this keeps happening. It has wasted hours of my time and is not efficient just trying to get back to what was once great. Very sad.

Dear Adobe Team,As a loyal customer of Adobe for over a decade, I am writing to express my deep frustration and disappointment with the recent decision to charge extra credits for features like Nano Banana and Flux.It feels unfair that long-term, paying users like myself—who have supported Adobe’s products and brand for years—are now being asked to pay even more for tools that were once part of the creative experience we trusted and valued.What makes this change especially discouraging is that other platforms now offer similar or even better tools at no additional cost. For example, Google Whisk provides free access to Nano Banana, and my Canva subscription now includes Affinity, which delivers a smoother, more affordable creative workflow compared to the basic Photoshop and Lightroom plan.I’ve always appreciated Adobe’s innovation and leadership in the creative industry, but this new direction feels disconnected from the loyal community that helped build your reputation. I sincerely h

What do I need to write in my ai prompts to stop firefly adding random people to my videos? Every single video I create - firefly adds people into the mix that I don't want or need added to my perfectly composed shots. 

Consumo de video de 8 segundos.

I'd like to better understand how the Vary -> More like this command works. This command is available when you select an image imported or created within the Adobe Firefly board.I've noticed that the command generates more interesting and "more believable" variations when the source image is black and white or at least has a neutral color style.If the source image is in color, however, the result is a bit too artificial.

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Hi, I cant use firefly board at all. If I try to put a text, or shape or insert a picture I see this error UUID: 54236236-8b3c-4449-ac68-24fa7c11e58b . I've tried to log out , different browser, clear cache. I'm using mac os with chrome browser. Could you please help ? thank you 

how long the video generated by 2,000 credits . What is the longest vWhat is the longest video that can be made continuously, and how many points do I need for a five-minute video?ideo I can make .