Questions

I recieve the message "A fatal error has ocurred and the Application is being terminated" every time I attempt to Copy+Paste an image that is a button. This is NEW, and the only change that has happened between today and yesterday is that I began removing Adavanced Actions that had no usage, as well as multiple slides. I have a back-up copy, but this is maddening! Anyone have any ideas on how to get around this?

I am trying to access my Adobe Captivate however it says I need to install internet explorer 11 or a later version, as captivate can only be accessed via log in using that browser. However when I double check, IE is discontinuing after June of next year according to Microsoft. I have Chrome, Firefox and Microsoft Edge browsers. Why is the program trying to make me install an almost obsolete browser to run? Any help would be appreciated. Thanks.

Hello, Since Flash is an end of life product and Captivate seems to be very closely tied to it, is Captivate at risk of becoming an EOL product as well?  I'm finding references to Flash all over Captivate and I am having a hard time believing that it will be around for much longer.

Hello,I'm running into an issue with mouse positioning, which is hard to describe accurately but easy to spot. I've included a link below to a 47-second demo of the issue.I'm using Captivate 2019 to build video instruction for an application that measures quantities in architectural plans. The application has about a dozen custom mouse cursors, with each cursor conveying meaning about the context and state. Understanding these nuances is a crucial part of the lesson content. I've imported each of these custom cursors into the .cptx file so I can select them where appropriate. The problem is that when I select one of these cursors for a slide's mouse properties, this actually changes the position of the mouse such that the clicked location is aligned with the center point of the cursor graphic rather than the top left tip of the arrow. However--it's not apparent when working in Captivate that the mouse position is wrong! It only shows up after I've generated an mp4 or html5. I can

Trying to import an MP4 video file to Captivate, but keep getting an error saying the file is incorrect or invalid. Had no trouble importing previous MP4 files. File is only 14 Megs, so size shouldn't be a problem. All assistance appreciated.

After the new version install today and a restart I have had three cases of the following error but hidden behind active applications. Also the recording in assessment mode starts OK but stops the shutter sounds and only records first of many screens.Anyone else with same issue?Comments?

I have recentlky completed a project which includes 360 image slides with hotspots.  I have since had reports back from Apple device users saying the 360 image is a plain black screen with the hotspots still visible.  I have tested myself and it seems to be working perfectly on any Andriod device as well as laptops/desktops. Can anyone let me know if this is a known issue with the latest iOS update and if any workaround or fix option are available?    

Hello,  on my 360 slide, I added hotspots that display an image when clicked. But all the images display sideways. I have checked that the images were uploaded in the upright position. I have even rotated the image on my computer, then reuploaded it thinking I'd match Captivate's logic. No luck. And there isn't an option to rotate the image from within the Captivate 360 slide. Any advice? 

I am having an problem in Captivate 2019. I am creating a training lesson and when I save the project then close it, when I reopen it, the text on the slides is missing. I am able to click on the field and have the text reappears but tis means having do go into the objects and fix them as well. This is way to tedious.  Why is this happening?How can I fix this? Thanks

Hi there, please, anybody know the roadmap, when will be released new version of Captivate? Because version 2019 is almost 3 years old softvware and I want to switch to newest version from Captivate 8. But its strange to upgrade to version 2019, at the end of 2021  -:)))

...Hello Captivaters !...As it is more and more difficult to receive feedback on the E-learning site, I want to share with you my latest Captivate project on this forum, hoping I will have more luck here !... as I planned to reproduce the same QUIZ for others age-level class (I will have to make 4 others), I want to know what do you think of this, concerning the form and the substance...This one is for the Year 2 pupil class (Cours préparatoire - CP en France)....I was inspired by the Jeremy Shimmerman's wheel you could find (and download !) here :https://elearning.adobe.com/2018/06/random-animated-spinner/...And you could see my adapted QUIZ there :https://soutien67.fr/QUIZ/Quizz_CP_02/...Thanks in advance !...Happy Captivating !...😉...

I have Quiz 70% passing. Random 10 Questions coming from 25 questions distributed in 6 poolsKept 3 attempts for passingFacing issue when I exit after 1st fail attempt from result slide and come back:I am not able to proceed my question appears as last option selected and can not proceed after submit.in normal case Quiz should reset for remaining 2 attempts.please help

Previously had no issues with this but it has suddenly stopped working.I am using chrome and am just getting the spinning wheel/loading icon no errors. Any ideas please? I have tried to publish and still having the same issue....

I did previously on this slide and now the image disappears or seems to go to the back.  I tried to bring to front,  I cahnged the file name so it was short and there weren't spaces.When i slide it onto the stage, it goes below the video on the timeline and is  I am at a loss

I'm not a JavaScript developer, so I'm hoping that someone can tell me if what I'd like to create is even possible.  Actually, this idea is a result of a customized Progress Bar that was posted as a free eLearning Project by James Kingsley: Progress Bar I'd like to apply it to only one slide, instead of an entire project.  Specifically, I'd like to use it for a Slide Video as I am not using the Captivate Playbar.  I need to somehow adjust the "progress_bar" display and movement to match the timing of my video frames.  I did modify the variable for the "totalFrames" to match the frame count of my video and as long as this is the first slide in the course, it works great!  But if you place the slide elsewhere, the progress bar begins at a frame count associated with that point in the module.  Attached is James's code.  Any ideas would be greatly appreciated!  Thanks in advance!! 

For example, I have a video that I would like to add some simple graphics to such as "slides".  I would like to resize the video and slides so throughout the video either the video is large and the slide is small and vice versa.  Also, If I want to keep the audio and have the stage be a large graphic, how do i that within Captivate? Thanks - noob here and very excited to learn all that Captivate has! 

Whether I drag and drop or insert video with the media button, i get the same message.  This is definitely an MP4 file 

I am publishing for 2004 SCORMAfter exit the course if I launch it again bookmarking popup appears but unfortunately both "Yes" and "Cancel" button leading me to last visited.Cancel button should allow me to very first page but this is not hapening.Please sugest.

Hi, I created a course with Captivate 2019 on Windows. The course ends with a quiz. One of my colleagues who uses a Mac can't select the answer of the quiz question to complete the quiz and the other colleague can't start the couse on an iPad. Can you tell me how to fix this? Thank you,Sanny

Hello!I am working with knowledge checks as overlays to a video. It works fine in the preview but does not show all of the knowledge checks when uploaded to the LMS (Cornerstone). I have uploaded it as SCORM 1.2 and SCORM 2004 which has not made a difference. Are there any reasons why some of the knowledge checks are not showing?

Hello!i'm creating my first project in captivate and unfortunately i have problems with the fonts.i'm making a layout in breakpoint mode (so with javascript embedded google web fonts don't work) which will later be on a website and also in an LMS.On my Mac the font ARIAL is displayed correctly, on my smartphone (android, samsung) it is replaced.On another computer an on iphone the site uses the default fonts of the browser instead of ARIAL; sometimes serif and sans mixed too (looks horrible).Can someone help?(I have read that it might work with css, but there I still lack knowledge in programming)

HiWe have created Custom MCQ with 4check boxes. Each checkbox has given advance action to get it checked on click. Now it works fine on desktop. We can select two or more checkboxes and submit the question However it does not allow us to work correct on mobile device and tablet. On mobile and Yablet we can select only one check box. It doesn't allow us to select more than one check box.Below is the wetransfer link for source and publishhttps://we.tl/t-XiZpwavW9EThanks! 

After reviewing some eLearning materials I have made, I have found that the recorded audio on any given slide doesn't reliably play. I thought the specific slide or recording was improperly set up, but closing and reopening the published html file results in that slide's audio working and a different slide's audio now refusing to play.It seems random in occurence/rate, but I would rather not deliver this to my client without it reliably working every time.Does anyone have advice or a similar experience, possibly with a work-around?

Hello Rod,In one of my simulation, I have losts to TEBs. After entering the text you need to press the Function Key (in this case F3). To do the shortcut, I am using the below script. This works amazing when its with just the click boxes.Anyways, the issue that I am facing is, once I cross the slide that executes this JS, the TEB stops working. It does not allow me to enter any text further. $(function(){//Yes! use keydown 'cus some keys is fired only in this trigger,//such arrows keys $("body").keydown(function(e){//well you need keep on mind that your browser use some keys //to call some function, so we'll prevent this e.preventDefault();//now we caught the key code, yabadabadoo!!var keyCode = e.keyCode || e.which;//your keyCode contains the key code, F1 to F12 //is among 112 and 123. Just it. console.log(keyCode); });}); Please let me know if you know any fix for this issue. 

I'm working in Captivate 2019 and have created many projects with slide videos and the closed captions are added and work just fine. However, this time around Every. Single. Time I try to add CC it freezes (stops responding) when I click "ok" and it is generating the thumbnail images. I have to force quit to do anything and then of course the captions aren't there when I open it back up because I had to force quit. Has anyone expereinced this and found a solution? My next idea is to add CC to the videos directly but then users can't turn them off, so that isn't an ideal solution, but it is a last resort. Thank you!