Questions

Hi, I need urgent help. My project all of a sudden has stopped showing a preview every time I preview link opens but gives a blank screen same happening after publishing. Before the file was perfect the only thing I did was edit the theme. Please help me as I cannot create a new project at the moment as this project was already in review by my client and now this issue is occurring. Can the project be recovered? Thanks

When I preview from Captivate 12.2, it only loads an empty browser tab. I've tried with Chrome and with Edge. When I publish and launch, the same thing happens. Empty browser tab. Same behavior after I upload the published output to my web server. No error messages have been generated. This is a brand new install of Windows 11 and a brand new install of Captivate 12.2. Any ideas what might cause this?? This is my first project in the new Captivate, but I do know that I would at least get the "Preview" to load when I was playing around and getting to know the new product - on a completely different setup (Windows 10) and the earlier version of Captivate 12.  

Is it possible to edit a published HTML index file in Captivate? Do not have .CPT native files. Only have .html files. Thxs

Hi, my file has multiple quizzes in multiple selection. I set the settings so the user must pass to proceed with unlimited attempts. But my client does not want it this way. They want the user to attempt the quiz, whether correct or wrong, and move forward, and on reaching the result slide, if they have failed, they must attempt that quiz in order to complete training. They do not want to add a skip button; also, they want the user to move freely back/next in the quiz. Can anyone help with how this can be done? I changed the preferences, but it's not getting me to what the client wants. I really need help if anyone can assist. Thanks

Is it possible to copy slides from one project to another? I can only find information on that subject for captovate classic. I have a course for providers and need to slightly alter it for nurses. I really do not want to have to recreate the whole thing. 

In Adobe Captivate 9, is there a way to create a button that emulates what the Retake Quiz button on the Quiz Results slide does? That is, it resets all the quiz questions to unanswered and allows the user to take the quiz again. In my project I wish to hide the Quiz Results slide but still have a way for the user to retake the quiz.

After upgrading to ver 12.5, the web object feature of selecting and embedding a PDF file from your system isn't working for me. Even after publishing, the selected PDF doesn't load or preview and there's no PDF file copied to any of the output resource folders.It's like the PDF file never existed. Is this another glitch in ver 12.5, or is there something I'm missing or not doing right? Like do the PDF files have to be less than 10 mb or a specific format such as PDF/X? Anybody else having this issue?  😢

Is anyone else having issues importing a .csv file for question pools in ver 12.5? When I select the correctly formatted .csv file and import it, nothing happens... No errors, no spinning wheel of death, NADA! It's like that feature has been disabled or something. Is this a 12.5 glitch? I'm working on a Windows 11 machine.

Hi, Today, when smartphones are a necessity of every person's life, if the ability to publish trainings in the form of Android files in apk format is created in the Adobe Captivate software, this program will be very useful and valuable.

I published my Captivate project (I’m using version 11.8.3.6) as SCORM, but when I try to view it on another device, several graphic elements are out of place, and the typography changes. What can I do to prevent this from happening?

Hi everyone,We are experiencing an issue with a font installed from Adobe Fonts. While the font appears correctly in other Adobe programs, it does not show up in Articulate Storyline.Could you help us understand why this is happening and how we can resolve it?Thank you!

Hi everyone,We are experiencing an issue with a font installed from Adobe Fonts. While the font appears correctly in other Adobe programs, it does not show up in Articulate Storyline.Could you help us understand why this is happening and how we can resolve it?Thank you!

I had to erase my Solid  State Drive, when I re-instaled Captivate and planned on programming some buttons with advanced actions the window looked like this, I already deleted the program and downloaded it again and the same thing happens.

Hi All,   Is anyone else having issues with inconsistencies? I'm on a MacBook Pro and can run multiple other programs Adobe software - After Effects, Premiere Pro, Audition, Photoshop and Illustrator) with 3 or 4 simultaneously with no issue, but even when I shut all other programs down, Captivate is slow.  I am having the following, and I am stumped as things work on some slides but not others. I'm seeing the following: Audio does not pause on some slides but is fine on others.Continue button set interactions (interactions set the same on other slides, and they work fine), but the interactions do not work on others.I have flip cards on a slide, and when I try to change the font, Captivate crashes every time.  I have tried deleting and adding again, and still have the same issue.The title text block will center on some slides when published, but others, it stays left-justified. If I increase the font size to 48pt, it centers, but as soon as I reduce it to 36pt,

When I try to change the video source, I must click the placeholder, and it simply plays the video in Captivate.  No option to change video source.  Anyone else?  

Suddenly, today, three of my colleagues around the US with Presenter 7 licenses can no longer save PowerPoint files or work with Presenter.  All of us successfully created courses last week.We all get the "unexpected error" message telling us to "Try saving your work to a new file and restarting PowerPoint.  If the problem persists, consult the Help menu item..."  We get the message even if all we do is type one word on a slide and try to save the file.We cannot open the Presenter Help menu... the same error message pops up.So now we cannot save a PowerPoint file.  We cannot save a Presenter file.  We cannot record or import audio in Presenter.  No matter what we click on the Presenter toolbar, we get the same error message.  Nothing is working.Help!

Is there a way to add a dynamic progress bar in all new adobe captivate?I have used the progress indicator startegy using the current slide variable but i'm more interested to have a a visual indicator similar to the one we see in the websites and html pages at the top of the page.

In all new adobe captivate, I want to use a custom thumbnail image for a video in the Video grid (Add media blocks > Video) not the event video.However, the tool doesn't seem to have the feature. Is there a workaround for timebeing?

Hello! I need to create a virtual 360 media walkthrough with hotspots for pop-ups, including images, text, or videos, for a school project. The problem is that it needs to play on iPads without the use of internet. People will not have VR headsets, so the viewing will just be on iPads. How does that work? Would users need to download a folder to their iPads? Would it be possible to have a shortcut icon to play it? Thank you so much for your help!!!

Hello! I'm looking for input on the following case. Version - Captivate Classic 11.8.3.8 Context - I'm developing a series of modules; each of them is a simulation assessment. In our LMS (TalentLMS), a course is set up as follows.IntroSim Assessment Module 1 SCORMSim Assessment Module 2 SCORMSim Assessment Module 3 SCORM... (more same type of SCORM modules)Summary Within each module:Sim assessment's each step is allowed 3 attempts.Quiz Reporting is set as "Incomplete --> Passed/Failed" when "Quiz is Passed" at 100% (required by our program).Quiz Pass or Fail is set as 100%; If Passing Grade, "Continue"; If Failing, Allow 1 Attempts, and "Continue".(Screenshots of Quiz settings are attached.)In the LMS, all is well if all of the modules are passed. However, when a module is failed, it was marked as "failed" and "incomplete". This results in the incompletion of the course, even when a learner has completed all of the required modules (with some being failed). The goal i

Hi Folks, Thank you in advance to help me to solve my limitations! So... NEEDSI need to create more 3,000 questions to the pools into Excel and export them, import them into Captivate.I would like to automate the creation of question slides, more than just the actual export from Captivate Excel spreadsheet and importing them into Quiz.I want to really automate these process, including the creating of feedback text as 'shared action’ and insert the ‘interaction id’.Any automation method or a tool to make this really happen.LIMITATIONSCaptivate Classic version is 11.8.3.8 in English.MS-Windows 10 and Office 365. 

Hi Folks!Thank you in advance for your time and support to help me. I'm struggling with some limitations and lack of enough knowledge into Captivate, so...NEEDSI should keep just one Project of Captivate with the 5,000 questions distributed into 15 pools.Each Quiz is loading different quantities of questions from different pools.The user can at the beginning choose the Quiz want to do – different paths (ways) inside of the project.In the end of Quiz, in the slide of Results, the ‘max-score’ can not be the total of Quiz slides, the same to ‘total-questions’. These variables have to show the quantity of the specific Quiz the user has choose at the beginning.LIMITATIONSCaptivate Classic version is 11.8.3.8 in English.I have a server limitation to do the backup with 250,000 files, no more.And I need to design a solution easy to be kept in the future by myself.I’m using xAPI with LRS (GrassBlade). 

I think I should consider whether to request my employer to upgrade me to the new Captivate.  I have found info on the new Captivate, but what I haven't seen is if the Captivate 2019/Classic files are compatible with the new Captivate.Does anyone know please?And if they are, I guess there will be a conversion process.  What doest that entail?

I'm seeing that this isn't available with Captivate Classic anymore, was there a replacement? Or a way to download the old program? I can't get my IT guys to approve an LMS Server, but the internal reporting was OK. But now I  need a way to view the results of the quizzes. Is there an alternative?

Hi all, I have a video on a slide that is shorter than the slide audio.  All play fine, but the video disappears before the end of the audio (video is 7.5 seconds and audio is 12 seconds).  Is there a way to have the video stay onscreen and not disappear? Thanks,Janice