Questions

Hi, can someone help me set th filmstrip such that I only get ONE picture in full above the thumbnails? Now I get a series above the thumbnails, very inconvenient. 

Is it possible to customise the player and TOC players in the new Adobe Captivate? I used to be able to do it in what is now "Captivate Classic". 

I select Adobe Captivate Help under Help and I get Captivate Classic help .... Took me a few minutes to realize I wasn't losing my mind because I couldn't find the help associated with 12 😉 Very frustrating as I'm reading all about the featues I'm used to using , but not seeing it on my screen. Can someone point me to the online help for the new version? Thanks in advance! 

Hi everyone I have a problem in Captivate 2022, I can't insert an image with Text, I can't delete the text, only hide it. Does anyone knows how to do that?Another dought, could I insert Text over an image?Thanksss

Ive been having an issue when i copy and past slides from another project into another for example the assesment slides with the click box and type options and the header colours change. It falls out of line and i have to re configure and move them into position. Can anyone help?  

  It's an immense endeavor.   Condensing two decades' worth of wisdom and experience into a fresh product, built on an entirely new technology stack, to drive us forward into the next era of learning innovation.   While it may seem daunting, it's becoming a reality. Our engineers have tackled this challenge head-on, demonstrating their progress through frequent launches over the past year, affirming that they're steering Adobe Captivate towards a resurgence, poised to surpass previous heights.   I'm excited to announce that with the Adobe Captivate 12.3 release, we're introducing a brand-new array of features for you.   View What's new in Captivate (12.3 update) for more information.   Share for Review You can now distribute your Adobe Captivate project for review online. Your course is uploaded to the Adobe Cloud platform, generating a link to share with reviewers. No Captivate license is required for reviewers to access and provide feedback on the cours

we have received the following notice from one of our partners:I am reaching out regarding the upcoming deprecation of the JavaScript unload event in Chromium-based browsers, including Google Chrome and Microsoft Edge. This change is expected to be fully enforced by Q2 2025 and may impact the functionality of SCORM content hosted on our platform. As part of this deprecation, content that relies on the unload event for bookmarking, course completion, or other interactions may no longer function as expected. To prevent any disruption, we kindly request that you review and update your content to replace the unload event with the recommended pagehide event or other suitable alternatives.Please advise if this will affect our existing and updated Adobe Captivate classic and Adobe Captivate 12.4 version SCORM packages? 

HiI have been working with Storyline for a while now after 8 years in Captivate.This to be able to do more and better animasjons. I am using GSAP in Storyline and was thinking of trying it out in Captivate.To add it directly to the objects (as you do in storyline) did not work. Neither did adding it to the onEnter script.Would be really nice to be able to use it in Captivate so if anyone could help me out on how to get it working in Captivate Classic that would be great.BrRobert

Hello, I am having an issue with some hotspots re-positioning when I publish.  I position the hotspots correctly in Captivate, but when I publish they move quite a distance downwards. The issue seems to be limited to hotspots 4 through 6 on any slide and occurs on both previewed and published files. Two screenshots are attached.  The first shows the positioning of a hotspot (furthest right) in Captivate.  The second shows the final position when published (still furthest right, but much lower down the image).   Interestingly, the text box for the wrongly positioned hotspot still opens in the location it should have. Any advice or help would be greatly appreciated. Thank you. Graham 

We have a custom size we record software simulations in, 1728 by 1080 (for reasons). Ever since I downloaded the latest version of Classic 11.8.3.8 I am not able to record the application area at that size. It used to be the application would snap to the size but no more. The only work around is to record a custom region and manually size the app to that size which is not ideal. Is this a known bug?  Or does anyone have a solution? Thanks in advance!

I'm running Captivate on a Windows 11 PC. Last night, I attempted to update to the 12.4 version, got the 184 error and restarted the PC as advised. Now, the app will not launch. I have tried clearing cache, running as administrator but nothing is working. I'm looking for all suggestions at this point. Thanks!

How can I create a replay button in Captivate 12.3? I assume its the same way in 12.4.

How to make voice text automatically switch without pressing the button?

I have a text caption that has two states defined each with different text value. I need to copy the value of Text Caption on Click of a button. KIndly help if you know a way to do it.

Hi!I'm creating training simulations and I'm having trouble getting the course to finish and show completed. I thought adding the feature of 'Exit Course' may help with that but I'm finding it just completely closes the tab instead of closing the pop up like I was hoping for. Does anyone have any input on how I can have it capture completion for just clicking through all the simulation slides? Currently once you exit, it shows incomplete and when you enter the course again it starts on the last slide. I'm in the process of teaching myself how to use this, this is my first time creating something like this so bare with me!

Hello,I have a problem with text entry boxes.I am recording a software simulation in the “Training” setting. When recording, I enter text in various places. However, these text entries are not displayed after the recording is finished. In the timeline, I only see my click actions on the slide. But no text entry fields.Version 11.8.3I have already deleted the cache, changed the settings and also recorded in a different mode. Nothing helps.Even after a reinstallation it does not work.What could be the reason. Have I possibly "broken" the software by updating Windows?Translated with DeepL.com (free version)

Some of my text boxes (those without states) are not in the tab order list, and the T icon and name (EI: text_861) are gray in the reading order list.  How do I make these text boxes accessbile?  Why are they gray? Hide from screen reader is not enabled.  

Is Adobe Captivate Classic compatible with macOs 5 Sequoia?

Hi,I've been trying to get a video file into captivate but none of the resolutions available fit perfectly into the screen, resulting in a black border around the whole video. Does anyone know how to get rid of it or make it white so it fits with the rest of the presentation?Thanks

Hey everyone. Designing scenario based eLearning would be much easier if Captivate included a branching view (must like Storyline's "story" view). Paul Wilson added this suggestion to the Captivate User Voice. If this is important to you, please upvote so it can gain some attention/traction! 

Is there a way to set the display of the Captivate 12 on my computer to a dark mode? The light color of the program is hurting my eyes compared to the darker screen of Classic.

Hi,Hope everyone is well!I created a course and throughout it has some slides that are included in the quiz. However, these slides are not one after the other. Each slide that is part of the quiz has the limit of attempts set to one. Although on the assessment result slide I have ticked the option of 'Allow unlimited attempts' and 'show retake button'. On the assesment result slide I have also set it so that on pass it goes to next slide and on fail it 'returns to quiz'. My issue is that on return to quiz it takes them to the first quiz slide but then continues through the course instead of after having reanswered the first quiz slide taking them to the second quiz slide that they failed. Is there anyway to amend this without me changing the order of the quiz slides to be consecutive and without me allowing the learners to reattempt the question straight after they have answered it? To sum it up, I want them to only be able to retake the quiz after they have completed th

In Captivate 2019 I have recorded a software simulation and change the mouse cursor to double size and a custom blue click. I have published the file to html and loaded it on our LMS. The mouse does not show in the course. It also does not show in Preview mode. I have preferences set to Show Mouse Location and Movement. I use a Windows machine and have built many courses and not had this issue. Any help would be appreciated. Thanks

In Captivate Classic it was possible to record a small video image of the person speaking when demonstrating something in the video. Has that function been removed from the new Captivate?  

The slide video has a slight pause (about 2 seconds); Sometimes it is a black screen, or a frozen still of the video before it begins. The client does not want the pause at all to avoid inconveniencing users with slow internet speeds. I believe Captivate creates its own thumbnail. The video already placed at the beginning of the timeline. How can i remove the pause/black  screen?Here is the timeline and video setup: