Questions

Since Ai puppets are not importing in Ch 2020, some recommend using Legacy Ai files but these are acting up too.  Is it better just to switch to the previous version of Ch (2.1.1) until the bug is fixed?  Also I'm concerned that when the bug is finally fixed any Ch puppets saved in Legacy will have to be rigged again.   Thoughts?   

Hi Guys! Since the update yesterday, I am having trouble importing Ai (Adobe Illustrator 2020) files into Character Animator. It works fine if I save the file as an older ai version! Anyone else experiencing this problem? 

I can't figure out why I can't get his eyes moving. Something strange is goign on where its taking the parts and randomly putting them far away from where the eyes clearly are. Any ideas? Puppet:https://drive.google.com/file/d/11YQY4JYp8YSunmQ3O0PUl0dYO05EnJIw/view?usp=sharingPS Filehttps://drive.google.com/file/d/1H1FlqhGt6wYhxqcXJqqPOpGl5d_uD70w/view?usp=sharingThanks in advanced,Shootey

Hey all!So I'm getting *really* close to having my first animated character ready for live streaming! I'm super excited about it.  Just trying to get some fine tweaks sorted out before I use it. like lbows...my dude has long skinny arms, and when I bend them they do a really weird "pinch" at the elbows: is there a way to get around that? I'd love to have a slightly more smooth/rounded elbow bend if possible. Thanks a bunch!

Question 1:My Adobe Illustrator file is not syncing up with Adobe Character Animator (it did in the beginning but not anymore), what can I do?I have made sure that "auto sync with artwork" is checked and the blue link also leads to the correct file.  Question 2:One of my pupils is  flying around outside my head (although I gave both independence)?What can I do?See screenshot attached 

1.  Lips-Sync was good till  to Character Animation 2018. When comes new uptade its broke2. I start use Character Animation 2020 but when i use my pupet with ai(illustrator) always bugged and broken. i start again again from zero. 3. which i desing puppet in AI, i can't export to PSD without full layers.#Character Animator #Adobe illustrator

I am thinking of doing a character one wheels that rolls instead of walkingAny suggestions on the easiest way to do that in CA?(or examples you have seen)

Why is it not recognizing the source file? 

Working on a large scene here...I keep having CH crash on this screen (all my characters are lines up not in their assigned position). Sometimes it crashes...sometimes it will let me go to a different scene then back to this one. Great update though I can ALMOST do an entire project in CH and PS. Great progress!

The app acts like it is going to start, but it never gets past saying "Loading." It has done this since I upgraded to MacOS Catilina. I just udated to the 2020 version, but it still won't start. 

I've just upgraded to Character Animator 3.0.I can open up my older 2.1.1 Characer Animator file in 3.0 and it performs fine.But if I make an adjustment to my original connected Photoshop file and save it, the character animator file puppet goes all wonky with all the assets squashed and moved around in my 3.0 version of the file.However if I open the 2.1.1 version of the Character Animaor file, any changes I now make to the photoshop file will translate across without any problems. And then, having opened the file in 2.1.1 if I open the file AGAIN in 3.0 the changes are saved and translate perfectly. Anything I can do to skip the extra step?

Hey there, Im having an issue where Iv'e computed lip sync record and gone in to match them up however the "ah" (2 files) only seems to play the first two files then goes blank... the rest of the files are fine. it doesnt seem to want to latch on to the last file... what am i doing wrong?*Update* I can get the file to latch if I turn off the cycle layers... but it's not ideal... plus i have to turn off the other file...*Update 2* I've checked over the rest of the visemes and this issue seems to be limited to the "ah" & "oh" files.

Hey guys!First time posting here, I'm rigging up my first character after watching a bunch of Okay Samurai's amazing tutorial videos.The *good* news is....man is this a great tool and super easy to use so far.Buuuut....I cannot get this fool's left arm to work right at all, and they are both configured the same way (as far as I can tell). Here is the setup for the right arm:and here's the right arm in action: Then here's the left arm configured...looks identical to me? But then look at this limp noodle go!Any ideas on how to fix this? As a side question:  I'd rather the shoulders do a true "pivot" at the shoulder instead of doing that smooth bending transition (like, independent from the body, yet pivots at the shoulder point if that makes sense?) How would I do that? Thank you in advance!

fixed, thank you 

Hi everyone,Since few days i have problems with the Walk Function in Character Animator.i go into Record Mode, and walk with the character into a position. After the Record Mode, the position does not match anymore.   See yourself, video is attached. Thank you for help guys! 

Hi,    If I want to track my face, does it make a difference wether the webcam I buy is 30 or 60FPS? And 1080p or 720p?   I will make sure to have good lighting and eliminate any other factors that might affect the tracking, but in specific regards to the FPS and P, are these important?    TY   [This post moved from Animate to Character Animator Community by Moderator.]

First, I was born with severe dyslexia. Please pardon any spelling or grammar mistakes.I use Premiere and Illustrator daily with hardly any problems. Other than Premiere from time to time will need to restart. But, nothing to hair pulling. I just took an entire eight-hour class on how to use Adobe Character. So excited to drive in. But, it freezes within seconds to minutes every time I use it. It doesn't matter what puppet I try, scene, or new project. With no warning freezes in less than five minutes of work or less then I have to force quit the application each time. I've taken a sample of the data within a second of it freezing. I will paste it below.Things I have tried.Restarting the computerClosing all program. Restarting the computer. Only having Character Animator start and that's the only "official" program running.Something weird started to happen. Every time I would select a puppet Photoshop or Illustrator would automatically open and open the puppet. Just like if you clicked

Is there a size limit for importing an Illustrator file as a background?I have one that has an artboard of 10600 px / 3000 pxAnd am getting the attached image error

I have a desktop with a AMD socket for CPU. What AMD processor do you recommend so charactor animator can work efficiently?

Hi guys , I have a full adobe plan with character animator included. The problem is that my computer  is running with windows 7  Do you know where I can find an old version of Character aniamtor running for windows 7?   Thanks   Title edited by Mod

Hi, I was able to import the old version just fine but since upgrading Character it does not recognise the Dynamic Link Server and says project annot be opened. I just updated After Effects to v16.1.3 (latest version) also and restarted my mac. I'm still able to import old character version 2.11 but I have done all my edits to latest version so don't want spend ages recreating the recording again. I also created a test new project to make sure there was nothing wrong with my current one and same issue.   Any solution to this i'm overlooking?    Thanks   Ben   Title edited by Mod

Is there a way for the cursor to snap to the keyframes?

Hi, I have been using Character Animator since July and have never ran into any issues with importing an ai file until today. I am trying to import an ai file to create a puppet and I keep getting this error: Error (3.0x276): Error Opening Illustrator File (64) I have never seen this error before. I basically had a character pack that I took pieces from and copied into a new ai file & saved in another location. I have used character packs like this before & have never had an issue. I don't know why I am having this issue now. If you have any information of how to resolve this, that would be wonderful. Thanks.

Trying to rig a puppet with head turn in-betweens including inbetweens for neck: two inbetweens before upward, downward, left 3/4 and right 3/4 head. When I  cycle the layers appear together and not one by one. Does anybody know how I can fix this? Thank you   Title edited by Mod

Hi ! I'm stuck in my workflow with that error. I can't import my AI character file. The only help I found about it is this post : https://helpx.adobe.com/adobe-character-animator/kb/known-issues.html Issue:  "Error opening Illustrator file. (64)" error message appears -- if the file was saved from Illustrator 2020 (Version 24.0) in the Illustrator 2020 format (Version is set to Illustrator 2020 in the Illustrator Options dialog box).Workaround: Set Version to Illustrator CC (Legacy) in the Illustrator Options dialog box.They I don't understand the workaround. I'm on windows and they show me a IOS setings window. I can't find it and it makes me mad... Thanks for the help !