Questions

Many creative cloud users are reporting that in the past day windows explorer has become very slow with everyone experiencing the same problem.  Clicking on folders/files in file explorer causes the cursor to flash 3 times and takes 2-3 seconds to load the folder/file on any disk drive. The posts below are starting to pop up in reddit help communities and the common factor is that everyone has Creative Cloud installed.  I am experiencing this myself on my work system.  Adobe needs to get an emergency fix put out for this. https://old.reddit.com/r/WindowsHelp/comments/1akdopd/windows_10_file_explorer_bug_loading_cursor/https://old.reddit.com/r/WindowsHelp/comments/1akadgc/file_explorer_delayed_response/https://old.reddit.com/r/WindowsHelp/comments/1ak85h8/file_explorer_very_slow_clicking/  

I am unable to load some sections (except for the Plugins section) of the Stock & Marketplace tab on the Creative Cloud app. All other tabs, "Home", "Apps", "Files", "Discover", and "Quick actions" work without any issues.I am using Creative Cloud 6.1.0.587.7 on an Intel-based Mac with macOS Sonoma 14.4.1. My Creative Cloud account is part of an Enterprise account, and all installed Adobe apps are up to date.This problem started a couple of months ago, and I have never had any issues with my account in the 10 years of using Creative Cloud.I followed the suggestions I found regarding the OOBE folder. Unfortunately, there is no OOBE folder in my /Library/Application Support/Adobe/ folder. However, I do have an OOBE folder in my /Users/username/Library/Application Support/Adobe folder and one in my /Users/Shared/Adobe/ folder. I do not have a serviceconfig.xml file anywhere on my computer (I did a deep search for it).About a month ago, shortly after the issue arose, I uninstalled all

WHAT IS THIS ADOBE? Seriously! Is this some bizarre joke?I cannot skip it, cancel it or opt out. Neither can I use the app to install or change ANY of my applications - Unless I accept this. I do NOT want to download & install this Beta. Not even a cancel button. This is an unethical way to force people to install something they do NOT want!!!I want a choice. I want to decide WHAT I install on my Computer. This makes me VERY angry! Why do you do this? 

Please - does anyone know how to stop the annyoing pop ups that occur offering me solutions for design, illustration etc that I dont need.    When creating I'm in the zone and BAM Adobe has the need to tell me something I do not want to know.  If I need to find out something I will look for it, i dont need adobe to pop up on my screen whenever they feel like it.  Help please.

How do you get the Creative Cloud icon back in the menu bar on a mac. It was there and now gone.

WHYYYYYYYY I HAVE TO UNABLE MY FIREWALL TO USE THE APPS OR SIMPLY LOGIN IN THE SITE???? WE ARE PAYING TO TAKE OF THE SECUITY????!!! ARE ADOBE MINING BITCOIN IN MY PC OR GETTIN DATA TO IA?! WTF IS THIS?!

In my menu bar, the Creative Cloud icon has a red triangle:  But when I open up the panel, I don't see anything directing me to what is wrong.  After the upgrade to Sonoma, this occurred.  Originally when I clicked on the cloud, the libraries were not syncing.  I restarted the app (not the host) and that problem went away.  It is now green and happy.Any ideas of what might be wrong?  Do you think it will go away if I reboot?

I'm running Mac OS Monterey (ver 12.6.9) and I uninstalled Creative Cloud the way Adobe describes but all the apps still appear in Launchpad. How do I remove them? It's cluttering up Launchpad and seems (so far) impossible to remove.

I can't use Creative Cloud files anymore. The desktop syncing isn't working and, when I try to access the web version (https://assets.adobe.com/files/), I get an error: "Unable to load assets. Error occurred while loading assets. Try visiting this page later. - Something went wrong". See attachment.Cloud XD documents aren't syncing either. I tried relaunch (Ctrl+Alt+R) and uninstall/reinstall the app. It didn't work, I don't know what to do.   

As a longtime Adobe user, my Mac OS has accrued a lot of Adobe apps I no longer use or older versions of ones I still use. How do I delete these? For example, in my Mac OS Sonoma library (/Library/Application Support/Adobe/), I have Photoshop CS6 from the old disc days through through the CC years up to Photoshop 2024 in addition to Beta. Which ones can I safely delete without impairing the 2024 and Beta versions? The same is true of Bridge and Lightroom. I also have Dreamweaver and Illustrator to which I no longer subscribe, but which I wish to delete. I have attached a screenshot of the Adobe folder on my computer containing these apps and would appreciate any advice. 

A CC "personal files" folder with a ridiculously long filename has shown up in my navigation pane.  It's NOT in favorites-- see screenshot below. (I found a workaround that Adobe posted that would edit the registry, but it had to do with the favorites section, not this, so it didn't work.) I also tried pausing CC Cloud sync, deleting the personal files folder from C:Users, and then restarting, but that didn't get rid of the shortcut either.  I also thought of going to Creative Cloud Desktop and messing with the prefrences in "cloud activity", but the preferences option (gear icon) is missing. (See 2nd screenshot.)  How do I get rid of this?    

Besides constantly failed installations?   Stuck at 87%, can't anyone sort out this time wasting charade once and for all?  Maybe I can download it directly and install it manually from adobe.com... d'oh:  Note, I cancelled the Creative Cloud desktop install, can anyone explain that nonsense from the adobe site? Dreamweaver 2021 closes itself after a few minutes of use, because of course it does.  Also, why when I 'X' out of CC, instead of exiting the program, it just hides, lurking in the taskbar? Why doI have to open that Taskmanager and manually shut down the dozens of resource hogging processes, there?  As a customer I have come to loathe the Adobe experience, as a stockholder I am very concerned about this comedy of errors that chases away new customers. Share price still well below $700 and still no dividend? No wonder.  Why don't Adobe products simply work?   

Hallo zusammen Ich nerve mich seit Wochen über das Chaos, welches die Cloud-File-Synchronisation (welche ich nie verwendet hab) bei mir im Win11 Explorer hinterlassen hat. Das Problem ist simpel: Ich habe seit einigen Wochen zwei persönliche und generische "Cloud-File"-Verknüpfungen im unteren(!) Teil der Explorer-Seitenleiste. Es geht also NICHT um die Entfernung des Haupt-Links ("Creative Cloud Files") im oberen Teil. Dies ist längst weg (und ich kenne das Thema der eingestellten Dienste, by the way. Da ich es aufgeräumt mag, möchte ich diese beiden Folders weghaben, aber der obere Link erzeugt eine Fehlermeldung (Pfad nicht vorhanden), der untere Link führt zu einem leeren Ordner.Kann mir jemand helfen? Reparatur der Creative Cloud Desktop App hat nicht geholfen 😞Danke im Voraus! 

Hi! It's been days and I still can't install Acrobat, it reaches 10% and I get the "Error 113" pop up.I've installed other apps in Creative Cloud (v.6.1.0.587.7) with no issues at all. I just installed InDesign, and inmmediately tried Acrobat but it's impossible. Internet is working fine, using an ethernet cable (I have fiber, 700mb/s). Tried turning the firewall off, didn't work.Opened Creative Cloud as admin, didn't work. I'm using windows 11My specs: Ryzen 5 5600X, 32gb RAM, RX 6650 XT 8gb.

Adobe Creative Cloud will not open for me, all it displays is the loading wheel and the blue prompt at the bottom that links me to an article telling me what to do it Adobe Creative Cloud won't open. I have tried all of the methods until the one where it says to uninstall all the apps. However, in order to uninstall all of my Adobe apps, I need to be able to open Adobe Creative Cloud. Any help?

Hello.I don't know if I ask the question in a good place.I have installed creative cloud but it doesn't finish opening the launcher, I have a message that says "Creative Cloud is taking longer than usual".I have been provided a study license by a center to be able to take the ACA exam, but I can't launch the program, I have tried everything, uninstall, repair, update.... everything.Any ideas? Thank you very much.

Does anyone have information on when Res Up might be put into play?  I've been itching since the sneak peek!

How do I stop Creative Cloud from opening every time I start Photoshop. Very annoying.

I tried openning Bridge 2024 (v 14.0.3) today and I get the message "This App can't run on your PC. To find a version for your PC, check with the software publisher." So, what's the problem? How do I roll back to an earlier version?

Hi,    Need help in terms of installing adobe creative cloud. After installation it says initializing and after sometime it throwas an error taking longer time and then ask me to repair when clicked on that nothing is happened when i reopen or even restarted couple of times  

I currently run Creative Cloud Version 6.1.0.587 on a iMac 27" running Ventura 13.6.6. Since the last Creative Cloud update, each time I boot the system (restart or cold boot), I receive the Notification 'Creative Cloud An update is availavle for Creatine Cloud'. When i open I cloud, there are no Updates available and all app's are Up to Date.It's nothing critical. just a untense having to check daily when prior to this uodate, the notification would appear when thdre was a n update to install.Any thoughts?

So the "Can't Verify Subscription Status" error has been around for a while, it pops up whenever I open premiere or photoshop, sign in while connected to the internet and cannot get in. However I'm having another issue that seems connected to it. Whenever I attempt to sign into the creative cloud app, it will then kick me out back to the sign in page as if nothing had happened after showing an initializing loading screen after a few seconds if not immedietly. Then if I try to sign in a second time it gives me a different error that just tells me I need to sign in again and then kicks me back.  Becuase of this I cannot get into the cloud to cleanly uninstall the apps (and using an external app to do so which should NOT be a requirement but alas, does not fix the issue) and I cannot open the actual apps themselves. Premiere, Photoshop, and others will routinely sign me out when I do happen to get in and crash the app, upon which point this issue will return for some random ammo

I've been using premiere pro for months and just started playing games on my pc. The other day, I started to get his pop up. It then immedately opens up a bunch of apps and programs. I first thought that this was a steam issue, but then I saw ''Creative Cloud UI Helper.exe.'' Does anyone know a proper fix? 

I'm relatively new to LrC and I save all my images on a WD external hard drive. I have 2 images that just won't stop synching, but there's no apparent way for me to identify which images are stuck synching. Can anyone help me? And what are the causes of this? How can I fix or avoid in the future? Many thx. 

Can someone explain to me what the little arrow under the cc icon in the system tray means? It is driving me nuts!