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Hello,I am having an issue with Adobe Creative Cloud Desktop and my purchased Photoshop plugins.I own several plugins, including DitherTone Pro by Doron Studio, RetraTone by Texturelabs, and others. Until recently, these plugins were installed, visible in Creative Cloud under the Plugins section, and I was able to use them normally in Photoshop.Now, I can no longer install them or use them. The Creative Cloud Desktop app shows an error under Stock & Marketplace → Plugins → Manage plugins, saying:“Something went wrong. If reloading the page doesn’t fix the problem, please contact customer support for help.”I am using Windows 11 Home with a valid license, and I have the latest version of Adobe Creative Cloud Desktop installed.I have already tried the following troubleshooting steps:Signed out and signed back into my Adobe account Uninstalled and reinstalled Creative Cloud Desktop several times Removed Adobe-related files from ProgramData and %AppData% Used the official Adobe Creative
I recently installed Creative Cloud Desktop. However when I open it, it says “Offline”. I obviously do have Internet. I have tried some suggested solutions, like setting my date and time to automatic. I’ve checked my firewall but no listing for Adobe. I have uninstalled and reinstalled Creative Cloud Desktop. Nothing works.But I should mention that when I installed the Creative Cloud Desktop and opened it, a dialogue box came up saying, “do you want to save or find the file ieframe.dll?”Thanks for your help with this issue.
beta apps do not show in cloud app - so can’t check for updates or reinstall - in PS beta - lost access to gen ai products - only Firefly shows. Yesterday: I had a couple hours with online support and computer share - and they failed to get adobe cloud and apps fixed - but I got no follow up email to know my next steps - like who is getting back to me, when or if I have to do something. I DO NOT want to go through all the reinstall of my customizations and plugin installs only to have it undone again as one oftheir steps was to remove everything and do a fresh cloud install! What am I supposed to do - it seems they don’t work on sunday or something… ADVISE please?
I accidentally denied Media Encoder access to my desktop folder, I want to give it access again but every step and reset and reinstall doesn't re-give it access or even gives the popup to ask for permission again. how do I get this fixed?
Why when I now click on Stock & Marketplace do I get an interface for fonts, when there is an—albeit nondescript—"f" icon in the upper menu bar for fonts? I can never get to stock images through its own link. I usually have to Google it to delve into the Adobe website for it. Also, these communities now seems to be intentionally buried. OSX Tahoe 26.4. CC 6.9.0.619.
I got 3 BSODes this month. All of them were when the PC was idle and I only knew that because I found my PC restarted by itself and then through event viewer and minidump. I tried to use WinDbg to investigate the minidump, and all of them are related to Creative Cloud. I won't rule out it could be other hardware or driver issue, but it's just strange that all are related to Creative Cloud. If there's any hint or help that could solve the issue, would appreciate. I already tried most common solutions online and would try to get help from other sources as well. My 1st and 3rd crashs (there are slight difference in some number and versions, but overall are same)CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: Creative Cloud.exe STACK_TEXT: ffffa101`b0598a58 fffff805`a3826bc6 : 00000000`00000133 00000000`00000000 00000000`00000500 00000000`00000500 : nt!KeBugCheckEx ffffa101`b0598a60 fffff805`a3826111 : fffff805`a45c43b0 00000000`030c2409 00000000`00000000 ffffa101`b05291
-- moved to InDesign --
This is what it looks like can anyone help me get it away please and thank you -AarmauMunchkin
I previously installed Adobe Photoshop (Beta) version 25.0.0.2257 from the Creative Cloud Desktop, but now I want to uninstall it. The problem is that it's no longer visible in the cloud, yet my computer still shows it as installed. How can I resolve this? My computer system is Windows 11.
When I try to delete an object, a window pops up saying, "The request could not be completed because a software error occurred." And when I use the Select Object tool, a window pops up saying, "Unable to update smart object files: Select Subject Classifer model not loaded correctly”
I have been trying to access my Photoshop Plugins drop down menu for some time. It is currently Grayed out and un-clickable. I was able to add a couple plugins into the CC interface one by directly having a file, and the other from the Exchange - both say they are good to go for Photoshop, but are un-accessible. Another note, when I go to the ‘Plugins’ section of CC marketplace, nothing else shows up besides the couple plugins I installed. I have recently clean re-installed everything - Most recently uninstalled every Adobe program and CC to reinstall them again. I have tried signing out and back in again and the problem persists. I have read elsewhere that if the Users folder has moved it could create a problem, but I think that has stayed put.I have found two different "Plugins" folders on my PC.Program Files - Common Files - Adobe - Plugins - CC (where this is supposed to be installed, and there is nothing but some file formats)The other place,Program Files - Adobe - Photoshop - Plu
Many companies are launching OTT and live streaming platforms for entertainment, education, and events. What Adobe tools or integrations can help optimize video delivery, streaming performance, and user experience? Are there recommended workflows or Adobe solutions for managing high-quality video streaming platforms?
This has happened a few times and it usually fixes itself, but this time it seems to be stuck. I've tried repairing, reinstalling, but nothing fixes it. The window for the Creative Cloud app is offset and I can't get to the right side of the view.
Bonjour, je travaille sur mac os et depuis plusieurs mois, mes applications ADOBE disparaissent en arrière plan quans je les déplace.
Hi first time posting, I wasn't sure where to direct this problem or what community discussion to put into.A week ago this started happening to my Creative Cloud Software.This problem is mostly present in CC and Premiere.PremiereThe timeline is glitching and won't play forward despite the video preview working. But can be previewed normally once the timeline in the Preview window is manipulated. Though, other software like Photoshop, Illustrator, and Acrobat are okay.Resolutions done:Repair CC.Fresh Reinstalls for all Adobe Software.PC Load testedChange Interface Colors.By any chance has anyone experienced this? Thanks in advance, and apologies again if this isn't the right forum to post into
was trying to save my adobe animate file to creative cloud with no success. tried putting it in my creative cloud folder and it said .fla wasn’t supported? really need to be able to work on this on multiple computers -- any help appreciated!!
I am writing to address Adobe’s recent policy change regarding the Creative Cloud individual subscription, which now limits access to a single device at a time. This change is disruptive, deceptive, and blatantly exploitative.What HappenedFrom Adobe’s chat support:“After the update, the individual subscription can only be used on a single device at a time. Individual subscription is for personal use for the users. To access the subscription on multiple devices at the same time, we have Teams subscriptions.”For years, individual subscriptions allowed users to work on up to two devices simultaneously—a feature many of us relied on for our workflows. This update removes that ability, with no prior warning, and pushes users toward the more expensive Teams subscription.Why This Change is UnacceptableContradicts Adobe’s Past PoliciesAdobe has long marketed individual subscriptions with the ability to install and work on two devices simultaneously. Here’s a quote from previous policy document
Updated to latest software but still wont open.
Die Creative Cloud App. schein heute automatisch aktualisiert worden zu sein (Erstellungsdatum und Änderungsdatum von heute). Auf Grund des Intel Prozessors ist kein Update auf ein neueres Betriebssystem möglich.
i really hate the fact that creative cloud always runs on my pc, even when i turn everything off
Creative Cloud 6.8.1.861 under macOS 26.3.1: empty folders named ngl keep being created in /Users/Shared, typically within a day after I delete their predecessor. Is there a way to keep this from happening?I asked this question in an Apple macOS forum, and was told that it was related to Adobe Creative Cloud Next Generation Licensing. Can anyone here (or Adobe) help? Again, is there a way to keep this from happening?
How do I delete the automatic generated “AI generated content” comments in Adobe Acrobat that pop up when make “print” PDFs. The content comments AI makes is horrible!
With real estate agents wanting options to virtually add furniture / clean up clutter with AI, change sky colors, etc, etc, what is everyone using ? A stand alone program / app or is there any that works with / in Photoshop?
pls see image showing how the brush repeats all the way up the image after one click. this is also on the cloe tool
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