Questions

Since the last update my cloud has been always syncing.  It will say something like syncing 2 of 6 files for hours and never completes. There is no error it just never completes. Then whenever I am doing something in Indesign when ever it auto saves the cloud creates a conflict copy and the temp save file seems to not go away. Many times the original file says it's damaged when you try to reopen it and only the conflict copy will open. This is becoming extremely frustrating as no one else is working on these files and there is no reason for the conflict copy. I have read other posts on syncing issues and found no solution. I have rebooted my cloud, repaired my cloud and reinstalled my cloud. 

Hi! I've been making a website using Adobe Portfolio through my university account which is payed for. Apparently once you log in you can choose between a school account or a personal account, which I did NOT know were completely different with no data being shared between them. My problem is that I cannot publish my website through my personal account since it says that I am not paying for a Creative Cloud account. I'm confused because the log in information between the two accounts is the same, as I'm using my school email, but it says I do not have a CC account? Would I be able to sync my website to my school account and publish it from there? I do not have the money to pay for my own account and am worried that I will have to completely re-do my website on my school account simply so I can publish it. Any advice? 

Does anyone know a solution to the problem that Creative Cloud tries to synchronise some files even though it seems that all files are synchronised? Like in my case it tries to synchronise "3 of 3 files", but doesn't do any progress and the wheel just keeps spinning. For several days now.

behance keeps telling me to try it but it won't allow me to publish. i've been trying for a year. any help? tia!

Hello people, I'm finding this very confusing. I have chosen a format and downloaded several images but can't figure out how to organize them into a grid page. What am I missing? JDA  

bonjour je debute dans le creativ cloud, je ne comprend pas le systeme des 100 gigas offert pouvez vous me renseigner svp merci   [Moderator moved the thread to the correct forum]

Creative Cloud Files is not syncing. It is stuck on Synchronising Files (in Dutch in the image). It keeps doing this for hours, when there are only a few small files to update. Restarting the service does not help.  I am usingWindows Defender (no other firewall or anti-virus)Creative Cloud 5.0.0.354Core Sync 4.3.20.55  

Can someone seriously explain to me what I am getting out of adobe????   I really am tech-stupe its a legitimate question.

Hi,my Creative Cloud App won´t snyc my files. There´s no error, it simply don´t work. It tried to reinstall, but nothing happened. The Online files are not being refreshed.Thanks

Hi Team, I was trying automating the album designing. I have encountered an error which doesn't allow me to complete it. I want my script to iterate through the documents which are opened in photoshop and the document to be fit into the layer. I am attaching the script for your reference. Hence request your help to fix the same.  

Between last night and this morning all of my Creative Cloud "My work" photos disappeared. They can still be found in "Assets", but not through CC desktop (mobile is a whole other problem which I've spent hours on the line with Adobe about). When I woke up the computer this morning the Apple "Beach ball" was spinning and a message said that CC was taking a long time to sync.  I waited for a few minutes that I did a force quit. This problem has affected a lot of people over the years. Luckily I am an amateur photographer and not a pro like these other folks seem to be. Adobe said theyy had its engineers working on this problem since 2015, but I haven't seen anything in the ASC threads that showed that it was actually solved for anyone!  I've already looked in my trash can (one idea Adobe had, assuming it was caused by user error). I also looked in the CC archive folder which didn't have the files.

Can I download Creative Cloud on a Chromebook?Thanks

Goodmorning everybody, my CC Desktop App is not syncing anymore. The icon continues to spin and spin without reaching any result or completion.Is there anybody out there experiencing the same problem? Any useful tips?Thank you,Andrea 

Storage is showing over 100GB of storage us being used but it is not accurate. Only ~10GB is actually being used. I've emptied the trash and deleted everything except for a handful of motion templates and it still is saying ~100GB is being used. Am I missing somewhere to clear out storage?

I can't find or browse my cloud documents, missing the "Cloud documents" tab that used to be under "Your work" section next to libraries. How can I access the list of my cloud documents without searching them manually? Very distressing...

I get no "Get link" or "Share" option when I try to share folders in "Cloud Documents".It works with the documents inside the folders, but not the folders.I can share folders in "Synced Files" (Creative Cloud Files). But I work with Adobe Fresco, which for some reason doesn't support "Synced Files".I've earlier worked with Adobe Sketch, which never gave me any troubles. But Fresco updated all my Sketch documents, and now sharing doesn't work anymore.Am I doing something wrong, or is sharing of folders simply scrapped?LoadingI get no "Get link" or "Share" option when I try to share folders in "Cloud Documents". It works with the documents inside the folders, but not the folders.I can share folders in "Synced Files" (Creative Cloud Files). But I work with Adobe Fresco, which for some reason doesn't support "Synced Files". I've earlier worked with Adobe Sketch, which never gave me any troubles. But Fresco updated all my Sketch documents, and now sharing doesn't work anymore

I have the same problem in that I received a message telling me that my CC storage is 98% full. But there is nothing in it (that I can find!)I'm using Windows 10.

The creative cloud app is missing off my computer I do not know how to get it back, its not in the app store of windows. Any ideas? 

For a long time, Creative Cloud under MacOS, when told to quit, has responded by saying that it is downloading something.  (When it is not.)  Adobe, please fix this silly bug after you have fixed all you other ones.  🙂

Howdy, As of the past week, my CC is constantly syncing even when no files have been modified or introduced to my main CC folder. The Assets > Files > Sync display shows "Syncing..." and intermittently shows "All files up to date" for a brief 0.5 seconds then continues "Syncing..." (see attached screenshot GIF) I have attempted to pause/stop/start syncing, log off and on, quit the program... Nothing seems to work. It just keeps trying to sync. Running the most recent version of Adobe CC (4.3.0.256) on Mac with High Sierra (10.13.1). Any help is appreciated.

Note: It Happens to all adobe products  

I'm using it in Korea. I haven't been able to access the cloud since the morning.Even if I reinstall it through a cloud remover, I can't log in and the cloud tells me to log out, but there's no way.I also tried to check the firewall, but it didn't work.

Hi, my Creative Cloud Desktop app 5.4.5.550 on Windows 10 is really slow on start.It takes even more than a minute to load the window with all the tasks. This occurs from the last update since the previous version was far away faster.Has nayone the same problem?

Hello, I am currently updating my portfolio site as I am looking for jobs, but my website isn't loading properly now since I last updated it. In the preview and editor, it looks fine, but the actual website is formatted completely wrong in the browser. Does anyone know what the issue could be?

Hi all, I published my website using the "Portfolio" software on one of my macbooks last night.  This monring the Portfolio icon is missing from my side bar. as well as the:StockBehanceSupport Community I have another macbook pro and the icons are still visiable on that device. I have logged in and checked my subcription is up today and all still activate.  Can someone please advise what I need to do to get the icons back in my side bar? Thanks