Questions

creative file storage is a very useful thing but I don`t get why I can`t upload animate files? It will be super easy and useful to have that possibility. 

I do not use cloud storage at adobe.com. After Feb 2024 will my computer still sync to my phone?

Hi, I have recently downloaded Creative Cloud to use Photoshop 2023 Beta for the Generative AI feature however, when I open Creative Cloud and click on apps, it never loads, it just stays on a blank screen indefinately (see image), which means I am unable to install my apps since Adobe doesn't have any offline installers, it's all done through Creative Cloud. Any ideas on how to solve this issue would be much appreciated! PS: Sorry for the weird topic! I'm new to the support community. Thanks,Oliver

Since the new update my creative cloud is a mess many of my files are missing and I still don't get how we are suppose to transfer our files from one profile to another. I'm quite mad about this massive change and I'm starting to run late on my projects because nothing is working please help.

I'm trying to upload 200 photos (JPG) to Creative Cloud, but the files won't upload.I tried to turn off/on the sync in settings, quit the app, restart the computer (Mac) and log out/in. Nothing seems to be happening. I have used only 6% out of 20GB storage, and the file size is about 6-10mb per image.Therefore, I searched online to find any solution, but can't seem to find any solution to the problem. Is there anything particular I can try to do to fix this?

Is there a tool to quickly move photos from OneDrive to Adobe Cloud? I know there is to move files from e.g. Google Drive to Outlook, but could find one to move stuff to Abobe,

 I am always getting this error although, I have upgraded to the most expensive package...

I'm trying to create my portfolio for solely my video work, and I want to make the uploaded videos side by side instead of one single column. Is there a way to do that or do I have to use the embed feature?

Had issues with my computer and had to wipe it and start over.  Did have windows 10 and everything worked fine with the cloud but since my reinstall with Window 7 pro I'm having the following error message in the cloud library window"We have detected a problem with your settings"  It gives me a link to the internet settings but all of my settings are grayed out except "add VPN" so I can't go where it says to go. The rest of creative cloud is fine I can download and install software at least.  Can someone give me an alternate way to fix this issue?Thanks

Hello, My girlfriend has my CC account installed on her computer for when she needs to use InDesign here and there. I just realized that her machine has downloaded and synched my entire CC Synced Files folder, and it is bogging down her system.  I just want to confirm 100% that if I turn off sync on her machine, and delete the files from her computer, that it won't remove them from the Cloud or my computer. That would be bad. Thanks!

What is this Lock????Logging out and logging back in fixed it.I have no idea what that is.I'm very curious!

I've downloaded Creative Cloud on a different device, signed in, and ran into an error while attempting to useSubstance Stager. THE ERROR:"Use the Creative Cloud application to sign in, begin a trial, or purchase Stager. Learn more about the requirements. Stager will now close." I'm already logged in to Creative Cloud. It's how I opened Stager in the first place. I've tried signing out of the 1st device and then signing out and back in on the 2nd device. Yet the error persists. Suggestions?

Recently just updated the creative cloud desktop app and there’s two things I can’t quite figure out, the first is where do I find, update, and install applications. And the second Is creative  cloud just keeps loading, it doesn’t matter how long I leave it or how many times I restart my pc it don’t seem to load.

I have a white paper (pdf) that I wrote, uploaded, and set sharable from my Adobe Document Cloud storage. Second, I created a career portfolio webpage, e.g., (username.myportfolio.com), published on Adobe Portfolio. Finally, I would like to embedd an Acrobat PDF viewer and this PDF document, such as found at Adobe PDF Embed API Demo (https://acrobatservices.adobe.com/view-sdk-demo/index.html#/view/IN_LINE/Bodea%20Brochure.pdf). Note, I'm not asking to embed a .pdf, rahter I'm asking to embed the PDF Viewer, which is then capable of providing a reader-view pane of the .pdf. So specifically, can "Adobe PDF Embed API" be used/embedded on an Adobe Portfolio domain?

Using the Lukas theme, text link hover effects are applied inconsistently, and do not listen to the settings prescribed in the global media content styles menu.  This results in some hyperlinks changing colour when hovered and others not changing colour. It also results in some links changing to a colour hex which is different to the one prescribed in the menu.  Can this be fixed?  In the below screenshots, each word is a hyperlink to the relevant page. My name goes back to the home page. On "Writer", "Photographer", and "Maker", the hover effect causes a darker, unspecified grey colour; on "Reuben J. Brown" it changes nothing. In all cases I want the hover effect to produce the red hex specified in the menu on the left. All the hyperlinks are functioning perfectly on the website itself.   

My cloud storage says I am using 379 MB but when I sync my files to CC desktop it has taken up 300+ GB and I had to pause it from running out of space. I have no idea what I am doing wrong!!

Will this effect the ability to upload photos to Lightroom (desktop or mobile), and then have those photos sync accross my other devices?

Hi! not sure how to use Communities, but Portfolio REALLY needs to let us choose the thumbnail in our videos! A default frame is NOT acceptable! Any info on how to get this to the right person is appreciated. Please help! Thanks! 🙂

Hello.I've used many cloud services. But by far this creative cloud service is the worst. Always have some problems while uploading files. And after a succesful upload (when i copy files one by one, because when i copy a few files, this service can't handle uploading any of them???) i cant preview them on my online cloud page. It says "octet" instead of "mp4 video".Can anyone help my please? Thanks.

I don't know if this is the right place to write this (I was directed here from my review on Google Play), but in the Adobe Creative Cloud application for Android, I see that text is missing in several places - for example, next to the logos of the Apps in the "Apps" tab (see photo). Maybe The problem is with the language (the interface of my Android is in Hebrew)? I would appreciate your help!

I got the Substance Apps for students, but why does it say it wants 285 €/ yr, when it's supposed to be free for students, as far as i understood.Adobe won't try to charge me 285 Euros after a year, would they?

Hi,  I have a Dell Inspiron 15 Inch 7591 2-in-1 laptop running Windows 10 Home. I recently updated Creative Cloud to its latest version (5.10.0.573.) It updated successfully. Unfortunately when Creative Cloud starts, it gets stuck spinning under the cloud icon at the top right corner beside my account avatar. When I click on the cloud, it says "Syncing..." and a blue spinning circle to the left of it. However if I pause and resume it, it then says "Up to date" with a check mark. If I restart Creative Cloud (a Windows restart for example,) Creative Cloud gets stuck with syncing again. During this issue, my battery drains faster. I did not experience in the previous versions of Creative Cloud. Can you please fix this issue please?  Thank you 

I can’t update or uninstall versions of LRC and Audition using Creative Cloud Installer. I keep getting a small window that says “Windows cannot find ‘C:\Program Files (x86)\ Common Files\Adobe\Adobe Desktop Common\ Elevation Manager\Adobe Installer.exe’Make sure you typed the name correctly and then try again. I have no idea why it can’t find the required files. I have not changed anything. Any help would be appreciated. Thanks!

Subject describes the problem which Adobe "Support" has not been able to resolve after 2 weeks of back-and-forth. The steps I've taken so far in no particular order:Uninstalled and reinstalled all CC AppsUninstalled and reinstalled CC Desktop AppUninstalled using Adobe toolForce quit and restart CoreSyncDeleted CoreSync user folderDeleted CoreSync database filesLogged in to CC from new Admin accountReset PRAM and SMCRepaired disk permissionsDeleted cachesDeleted all Adobe preferencesDisabled Core Sync Finder extensionBooted in Safe modeMore restarts and cold boots than I can count. Officially tearing my hair out now. Has anyone been able to successfully resolve an issue like this?TIA 

Please can some change my username on the experience league community to test97