Questions

Hello! I bought a subscription. But I can't get into your *** Creative Cloud. Because he is constantly! is in the download phase after installation. I can't do anything about it. I uninstalled all adobe applications, losing all settings and plugins. I downloaded your special uninstall utility and it didn't help either. I rebooted the computer 30 times. I read a bunch of information and guides on the Internet. But nothing helped. I spent almost a whole day on this. And I will spend even more time on data recovery. I spent a lot of energy and nerves. You *** crooked ***, ***, ***, and this is not an insult, this is a statement of fact. I don't wish you harm. but I want to speak out so that you know that you are nonentities who cannot provide a normal service. *** ***!!!   Profanity removed and user reported to forum administrator... Moderator

hi.when i try to update cc or install adobe apps or reach storage it show up this error code 119 : ther was problem . Server not responding check your internet and firewall setting and press retry .i tried all internet solutions :1- i disabeled firewall 2- tried cmd order3- reinstalled windowsand my net is good and still have the same problem . please i need help 

My Adobe log in credentials aren't accepted.

Hi, I´m having trouble to install any app into my computer, the following massege is: "FATAL: Can't install to a network locationFATAL: Error occured in install product workflow with error code 176 error message"How can I fix this, Thanks

I'm trying to install the free trials for some apps, (Photoshop, Premiere, After Effects) and when I try to download it I get this error message.Exit Code: 119-------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '119' occurred while downloadFATAL: Error occurred in download of package (Name: AdobeColorNA_Recommended_1_0-mul Version: 1.0.12). Error code: '119'I've done everything I can, restart Creative Cloud, uninstall/reinstall, used the CC cleaner tool, checked firewall and Internet settings, restart PC, and looked everywhere online for a solution. I would real appreciate if someone could help me out here. I'm on Windows 10 Pro with a Xeon E3 1231 CPU, 16GB RAM, and GTX 960 video card. Thanks.

Hi I purchased Creative Cloud yesterday and ever since have been trying to download Photoshop CS but keeping getting an error. It downloads each time to a mx of 8% and then gets error sometimes it only makes it to 1%. I contacted support through chat and they said to uninstall and reinstall creative cloud and that would work it did not. The error message I am getting is below can someone please help me?FATAL: Fatal Error '116' occurred while download FATAL: Error occured in install product workflow with error code 116 error message {https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v2/applications?name=CORE&version=1.0&platform=win32&build=1.0.12,P:-190,PS:32,G:-70} -------------------------------------------------------------------------------------Thanks

Hi everyone,Is it possible to use adobe cc smoothly on a stripped-down Win10 system (such as Tiny10)? Thanks Eddie

Today when I launch an application I've a window that opens and gets stuck like this.Yes I did a reboot.Yes Creative Cloud and Applications are updated.Yes I signed out of Creative Cloud, quit Creative Cloud app, relaunched it and signed again. It changes nothing... Any idea how to fix that situation? 

Not sure if this is an installation issue or not, couldn't find anything that was related to my issue, and can't seem to contact Adobe.This certificate has been popping up, but it isn't always for Adobe Content, it has listed something about Skype.The thing is I don't know what it is for or why. I never needed this before for any products, and I am getting a security warning, and properties don't seem to tell me anything. I have avoided clicking OK simply because I want to make sure everything is legit before doing that.Also, it keeps popping up related to me opening the FireFox Browser, opening up pages I have opened multiple times before.And crap while writing this down I accidentally clicked OK. (It would not go away until I closed out of Firefox, but I could never tell what page seemed to cause it.)So did I just screw up? 

Cher Adobe,J'espère que ce message vous trouve bien. Je me permets de vous contacter afin de solliciter votre assistance concernant un problème que je rencontre lors du téléchargement de vos applications via Adobe Creative Cloud.J'ai récemment souscrit à un abonnement officiel d'Adobe Creative Cloud dans le but d'utiliser vos logiciels de manière légale. Cependant, je fais face à des difficultés lors du processus de téléchargement. Chaque fois que j'essaie de télécharger une application, je reçois une erreur de code 201 qui m'empêche de poursuivre.J'ai essayé à plusieurs reprises, mais le problème persiste. J'ai également supprimé tous les fichiers liés aux précédentes versions piratées de vos logiciels, afin de garantir une installation propre et légale. Malheureusement, cela n'a pas résolu le problème.Je suis conscient que cette erreur pourrait être liée à des conflits ou à des résidus de fichiers provenant de mes précédentes installations. Je souhaiterais donc obtenir votre aide pou

I'm no more using for adobe plan, so I want to terminate your service. but I cant fine change plan.

I cannot install the xd module in the creative cloud on my intel laptop.I have an i7-11gen but it says ARM processor not supported.Very strange...   11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz 3.00 GHzTicket 0337476 Any ideas or workarounds?Many thanks for your help.... R+

I have only just signed up for new. it instals and opens but then a white box opens with blue circle spinning, as if it is updating. This happens forever. I have uninstalled and re-installed but got the same thing.

Cómo puedo instalar la Indesig 16, porque ya no se pueden ver el instalador de esta vesión.

I am trying to install my Adobe Creative Suite 6 Design & Web Premium bought in 2013.I downloaded it from my "Orders" in my Adobe Account but when the Installmanager starts I always get an "error - maybe a file is missing". I am using a MacBook Pro Retina from 2013.Anyone can help me with this problem? Anywhere else I can download the installer?

to Brazilian friends, i´d like to write about the steps I done do make it works, in portuguese.Enfrentei uma longa jornada em busca da solução para o erro 201 na instalação do Creative Cloud Destkop.Durante a instalação, neste ponto:Ocorria este erro:Tentei TODAS as soluções propostas, inclusive aqui nos fóruns da Adobe, dentre as quais:- Desativar firewall, Anti-virus, ambos simultaneamente (olha o perigo!).- Criar regras especiais no firewall para as diversas soluções apontadas.- Desativar o wi-fi e conectar via cabo.- Desinstalar TUDO da adobe no PC (até o Adobe Reader), apagando todas as pastas.- Criar outro usuário no windows.- Executar o 'AdobeCreativeCloudCleanerTool' (apesar de não ter funcionado, achei interessante. fica aqui: https://helpx.adobe.com/br/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)NADA FUNCIONOU: erro 201 aos 50% da instalação.Para piorar, tentei no notebook da minha esposa (cuja configuração é inferior ao meu VAIO i5) e... FUNCIONOU de primei

A atualização 8.4 atrapalha o acesso rápido das pastas, precisando de muitos cliques p/encontrar.  *Sem datas de edição ou dias que editou as fotos.* A versão anterior facilita muito o trabalho com várias pastas e não tem edições de dias diferentes. 

Ich habe einen neuen PC mit W11 und von den Original CDs installiert. Allerdings sind die im Laufe der Jahre durchgeführten Updates nicht vorhanden. AM alten Rechner hatte ich z.B. Illustrator 15.02, jetzt nur noch 15.0. Bei Photoshop 12.04, jetzt 12.0 und bei Camera Raw 6.7.1.340, jetzt nur 6.0.Wie komme ich an die Updates, der Programmpunkt "Aktualisierung" bringt nur Fehler:"Photoshop Camera Raw 6.7-UpdateBeim Herunterladen dieses Updates ist ein Fehler aufgetreten. Schließen Sie den Vorgang und versuchen Sie es später erneut."Meine Frage wäre, wenn ich anstatt von den CDs von der ZIP-Datei (ist auf meinem Konto vorhanden) installiere, bekomme ich dann die Updates mit oder ist das auch nur das Gleiche wie auf den CSs?

I have this error - tried all the usual solutions (Firewall, reinstall, etc). When I went to https://lm.licenses.adobe.com/vact/ping to ping the server I get: 400 Bad RequestRequest Header Or Cookie Too LargenginxHow do I fix this? This was all working fine a couple of weeks ago and I have no issues using other web sites and FTP sites including https secure sites. I can visit the page with the 2 x Adobe logosMark

I log into adobe CC and it works for the day, when I turn my computer off and come back it signs me out. This is extremely annoying but fine. But then I get a prompt saying I have multiple active sessions this makes no sense because the 2 active sessions are linked to my desktop that im trying to login too. I then have to sign out of these 2 ghost sessions but then adobe locks me out of signing in. This is really upsetting I am using this for school and work and need to access these programs I pay money for. I have tried all the solutions ive found online and none of them work. Please help fix my account.

Bonjour,je dispose de l'abonnement basique de adobe à 67€/mois. Est-ce que je peux installer la suite adobe sur mon deuxieme ordinateur sans craindre qu'il y ai un conflit entre mes deux pc ? J'ai cherché partout sur mon compte adobe mais il n'y a rien qui stipule que je puisse installer adobe sur d'autres PC.Merci

I am trying to install Photoshop on macOS Ventura 13.3the creative could always give me a white page. tried several times but it never start the installation process

I have been paying for Adobe Creative Suites for over three years. Now they say I have to pay a cancellation fee? This isn't fair and I'm not getting anywhere. Can anyone help?

Hi all,I cannot find any means of contacting Adobe for support with buying Lightroom.When I click on 'Contact Us - Real help from real people - Start Now', it directs me to this page:https://helpx.adobe.com/nz/contact.html There is no means to contact Adobe.If I choose one of the help topics, it directs me some pre-scripted solutions which don't match my issue.When I type a search query in the Search bar, such as "How to purchase Adobe Lightroom", I get a blank page: Please help direct me to contact Adobe. Thanks

I have an issue and an id number which was closed while I was sick in hospital. There are no options for me to reopen it and chat is no longer accessible.And since the issue is around the serial number I can not access the software. HelpWhat should I do?