Questions

Kindly don't merge this post to DreamWeaver forum. This is not about DW. This is for Adobe marketing, customer communication and product forum management:Navigating to Adobe site for product feedback is misleading, at least for DreamWeaver, the search engine result item directs to a user forum, that according to users is not monitored by Adobe staff, even though the site is on Adobe official site, and there's a drop down menu to post by category. There's no prompt about the obsolete state of the forum. This is misleading marketing and risk for product quality. Thanks.

I can't update to the new version of Lightroom, and Photoshop because CC Desktop says they are not compatible with my version of Windows 10 which is version 2004 (Build 19041) even though it's a newer release than the 'minimum requirement' version 1909.Anyone else having this problem? what's causing it?Roger

Hello,  so I understand how I'm meant to un install my CC apps but long story short I have an older laptop with full storage. On this laptop for some reason I have many versions "years" of almost all Adobi products from when I was studying, now my licenses have dried up I cannot use them I also have no real need for them...... however my creative cloud app has been damaged and will not allow me to un install anything I am also unable to fix it as suggested as I dont have enough space to download the patch and deleting them from my c drive also causes me issues as it won't alow me to do it 😳 please help. Thanks heaps 

Hola a todo el mundo mi nombre es Ly¡uis Rommero y necesito de vuestra ayuda.Tengo un iMac Retina 5K 27-inch 2017 con 64 GB de RAMN y procesador 3,8 GHZ intel core i5 de 4 nucleos con Sistema operativo MacOS Monterey 12.6Estoy iuntentando instalar desde los DVD origianles el Adobe MAster Collection CS4 para posteriormenete instalar la actualizacion Adobe Creative Suite 5 Master Collection tambien desde discos originales. Ambos paquetes los he comprado de segunda mano pero soon obsolutamente originales y en perfecto estado con su numero de serie correspondiente.Al introducir el primero de los discos del CS4 no se ejecuta de forma automatica por lo que acudo a la carpeta de la aplicacion y hago doble click sobre le SETUP y me envia una ventana que dice:“Setup” debe actualizarse. y de ahi no he logfrado pasar...  POR FAVOR... SUPLICO VUESTRA AYUDA GRACIAS

Hallo, ich habe meine Lightroom 6 Version ohne ABo auf meinem neu installierten iMac mit High Sierra neu installiert. Bei der Überprüfung der Seriennummer bekomme ich immer die Mitteilung, das ich eine Verbindung zum Internet herstellen soll. Der iMac ist aber mit dem Internet verbunden. Ich kann ganz normal Surfen und alles mögliche Downloaden. Hat jemand eine Idee was ich da noch versuchen kann, oder hat Adobe die Aktivierung der alten Versionen einfach eingestellt? Vielen Dank

Hi my system cannot be updated anymore and I need an older version of animate that it will run. Anyone have a version or can point me in right direction to obtain it? I only susbscribed to use animate and photoshop, which I was able to get the 2020 verison that runs with my system, Thanks!

 Hello,in Adobe Cloud App, I can only download PhotoShop v24 (newest) and v23.But I need v 22 and 21. Where can I download it?

I updated all my Creative Cloud apps on my MacBook Pro (M1 Silicon) earlier today- they all updated successfully. I just tried to do the same on my Desktop but the process doesn't work - all apps are showing that they are current when they are not. PS is not v24, LrC is not 12, CR is not 15. This is not the first time the CC app has failed me. Very frustraing. WHY????

Something strange - all Adobe soft unexpectedly shows that message in any time. Who knows how to fix it? 

I am unable to update any of these apps. The other new releases updated, but not these. I get to 6% on photoshop and it fails everytime. The others don't even get that far. What's the fix? 

Bonjour;Je suis étudiant et j'ai donc un forfait 19.50€ mais mon abonnement est passé à 30€ et je me suis fait débiter, j'ai donc changé de formule et il était écrit que j'allais me fair rembourser d'une vingtaine d'euro, vais-je vraiment être rembourssé ? car quand j'ai changé de formule j'ai été prélever de 19.50€

Is anybody facing this error while trying to install Adobe creative cloud desktop manager? Been trying to install the application in my new latop (win 11) since Monday, but I'm getting the same error. 

Due to troubleshooting I was unable to sign in to creativecloud. An adobe member accessed my laptop remotely to fix the issue. Doing so however, the member deleted all my keychains, data and personal information - I am shocked, disappointed and have lost all my trust with adobe. This is completely unacceptable 

CC5: I have just bought a new laptop which has a dislay that is native at 3200x1800. InDesign and Adobe PDF are usable at that resolution. But the menus in Photoshop and any text is so small to be unreadable. Is there a way to enlarge the menus and other stull that is on the desktop. I have fiddled with the settings in windows (WIN10 needless to say, maybe it is that that is a problem), but I get nowhere.Brian Mennis

"Adobe Creative Cloud ist erforderlich, um das Problem zu beheben, fehlt jedoch oder ist beschädigt. Sie können versuchen, das Problem durch Reparieren zu beheben. Wenn das Problem weiterhin besteht, laden Sie eine neue Version von http://www.adobe.com/go/adobecreativecloudapp_de herunter und installieren Sie sie." - thats what it says if  I try to install premiere pro. even though i already subscribed for creative cloud. i do not know what else i could do....

 Premiere Pro 2021 has been replaced by the updated 2023. How do i get 2021 back?  15.4.5I have uninstalled 2023, and walked through the retrieve "other / older" versions steps under CC.  Only PP 2022, and 2023 are available.  There are no older versions to retrieve under Creative Cloud.    Why did this switch happen (auto-updates?) and how do I retrieve 2021?    

Ever since the Creative Cloud app was introduced, its download performance has been disappointing.  It seems fair to compare this to the performance of Microsoft AutoUpdate.  Downloading with MSAU seems 4 to 10 times faster than with Creative Cloud.  Adobe, please put some attention to this problem! Craig MacKenna Photoshop user for many years

Hello! I can't find a way to fix this online can someone help me? I can't open the creative cloud app because I get this message. I have a Mac with the latest software update.  Thank you!

Hello,I would like to buy a monthly subscription to Indesign but my operating system ( Mac OS Sierra 10.12.6) will only take InDesign 2018 (version 14). I have seen on the adobe website that apparently this is possible by selecting more options on the app but when I try to do it there are no options available and it simply says 'Not Available'.Can anyone tell me if this is possible or if there is another way to do it? Or will I simply have to buy a newer MacBook?Thanks, 

I always keep 2 versions of Adobe Illustrator installed. The scripts I use daily for work don't always work since v26 so I keep the v25.4 loaded. I then keep an additional copy maintained at the most current release. I updated JUST the v26 version to v27 and this morning I no longer have the older version and it is also no longer listed as an available rollback. I do have the option to see more versions, but then I am just taken to a page that gives me how-to information and no additional versions. I really need the older version for my daily workflow, so any direction in this area is greatly appreciated!  Page I'm taken to if I click for more versions:(https://helpx.adobe.com/download-install/kb/download-availability.html?product=Creative%20Cloud%20Desktop&product-version=5.9.0.373&mv=product&mv2=accc#access_token=eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LWF0LTEuY2VyIiwia2lkIjoiaW1zX25hMS1rZXktYXQtMSIsIml0dCI6ImF0In0.eyJpZCI6IjE2NjYyNzk2NjY5MzRfMmYxNzk4OW

Buenos dias. tengo una pc con estas caracteristicas: intel corei7 9700k,32gb ram, Gtx 1660Tarjeta Grafica: super driver 517.40, m.2 pci Cuando uso aplicaciones  como lightroom y adobe premiere pro en este pc y otros 3 mas estan dandome pantallazo azul con el siguiente error: VIDEO_MEMORY_MANAGEMENT_INTERNAL, ya realice actulización de drivers de tarjeta de grafica pero el problema continua. Alguien me podria drindar información sobre estos fallos. Nota: el fallo solo ocurre cuando estoy utilizando las aplicaciones de adobe. 

How can I install the latest version of InDesign that works on my Mac Mojave? I was able to find an installer for InDesign 14 which creative cloud (subscription) recognizes. If I try to update it will only offer InDesign 18 which is not compatible. 

Hey!After updating to latest everything all the apps disappeared from the dock, application folder and launchpad. Only way to launch them is from the CC application, which is something I do not want to do as I like to have some shortcuts in the dock and some in the lauchpad. Where are they??

Adobe had a subscription offer for previous owners of CS. After I bought the new subscription, it only let me download the trial versions of the apps I need (Photoshop, Illustrator, InDesign...). What should I do for downloading the apps?

So the Indesign 2023 version looks amazing but I updated too soon cen 2022 be reinstalled until 2023 is actually needed. Problem is I have critical plugins for INDD 2022 that are now gone in 2023.This is for Windows 10.