Questions

Signed up for the 7 day trial of Premiere Pro today and when I attempt to open the installer via the downloads folder an hourglass appears as if its loading, howerver nothing happens. I've attempted to open as an admin, and open in compatability mode (windows 8), both of which yielded the same results. Windows just updated as of today and my graphics drivers are also up to date. My PC specs are:Windows 10 Homei7-6700 CPU at 3.4GHz32GB DDR4 RAMGPU: Nvidia 1080 w/ 8GB of memory 

I have the Photography Plan Today as my personal/private account.   We are looking at getting Adobe Illustrator at work.Sometimes I need to do some work at home in Illustrator (when working from home).   Can I be logged in both at my works account and my personal account at the same time?       /Jocce

Hello,Where are pervious versions of Adobe software (Photoshop, Premiere, AE, etc.)?The oldest I can find is 2021.Where can I find CC2017 or CC2018? Or CC2015?Using an old machine and newer versions are obnoxious on it - had it pretty flawless with CC2017 - I upgraded and can't go back.Any help is appreciated.Thanks!

Hola, siempre que intento descargar Adobe Creative Cloud me manda el instalador en .dmg (y eso es para mac), yo necesito para descargarlo en windows. Se puede descargar en Windows? o yo estoy equivocado y solo se puede descargar en mac?. Ayuda :c

Early on in my experiments with the Illustrator CC library, I added a few common items including a piece of text with a copyright statement. Many months later, I'm adding more vector art assets to other libraries, and I find that same copyright text snippet showing up in every asset, positioned several inches below the artboard of the added object. I'm puzzled where it came from, because it was never present in the documents from which I'm adding artwork. In fact, it's a 2017 copyright statement that I've not used for a long, long time!I've tried different methods of adding the art, but the mystery text object always appears. I can, of course, edit each one and manually delete the extraneous point text object, but the art objects themselves are small (about a pica square) so the regenerated thumbnail comes in only a few pixels wide/high, which is often too small to distinguish one artwork from another.Is there anything I can do to prevent this rogue text object from inserting itself in

Hello! I have purchased a Photography Plan (20GB) with Photoshop and Lightroom. I have currently activated my license on two PCs, but I'm in the process of upgrading to a third machine. I am aware that I can only have Creative Cloud active on max two devices. My question was, if I deactivate Creative Cloud from one of my two current devices, will the Photoshop and Lightroom apps that I downloaded on that PC, be uninstalled? Or will they stay installed on the PC, and I'd simply be unable to use them?I ask because I may still need one of my two current devices to work on Photoshop, and wanted to preserve all my current brushes and settings without having to reinstall everything, in case I need to use Creative Cloud on there again.Thank you!

I am trying to login to my adobe account from my android phone, using the samsung internet browser, i enter my email and then get this page and image (see attached), It appears to be russian, but not sure why? 

I am trying to get a 32bit adobe reader version installed on my Windows10 machine along with a 64bit Adobe Pro but no matter which order I try to install it, I get a message saying that there is another version already installed and so it will only install one or the other. I have tried running the CC cleaner and that did not do anything either and so if anyone has any ideas I am all ears! 

No he logrado contactarme con nadieen el administrador de mi cuenta no aparece la opcion de cancelar planEl chat esta siempre cerrado y el telefono es de Estados UnidosComo hago?

Not able to register adobe acrobat older version (Professional XI, Standard XI and DC 2015) After the instalation when we tried to sign-in for the registration, it gives an window saying Update your browser. we have tried after re-installing, updation and repair of the application. still same. please help usto use our older license, which is morethan 100.

Hi, recently with the new 2019 update my school has asked to create an account for creative cloud. I want to know if I download creative cloud at home and I log in into my account do I still have creative cloud or do I have to buy the license?

How to get installers for an older version of After Effects.

我是買的Adobe CS5.5部落號產品，以前舊筆電有光碟機可以安裝，現在換新筆電沒有光碟機怎麼安裝？

apps not in right language after changing default install language in creative cloud and reinstalling the apps, except for photoshop onlyI have my laptop os language in english and follow college classes in french so I need the apps language in french and do not want to change my os language

Im trying to download AI Appbut cannot

Non riesco a Disinstallare Adobe Creative Cloud nonostante ho rimosso tutte le applicazioni

J'ai formaté mon windows afin de retrouver une version plus propre, mais je n'arrive pas à lancer Première Element 12 que j'ai acheté il y a quelques années. J'ai encore le mail de l'achat, et le numéro de séries.Lorsque je clique sur le raccourci de PremiereElement, j'ai une fenêtre qui indique "Connexion requise".  Cela me demande de me connecter avec mes identifiants Adobe,Je recopie le lien proposé, et je m'identifie avec succès avec mes identifiants adobe ; j'arrive sur une page qui me confirme que je suis bien identifié ... Mais il ne se passe rien ensuite !Que faire ?Impossible de réaliser mes montages pour l'instant ! Merci pour vos réponse !

On November 5, 2024, I contacted Adobe Support regarding an encrypted legal PDF document created in Adobe Acrobat Pro that I could no longer open. During the first call, the agent unnecessarily uninstalled my software, claiming reinstallation would resolve the issue, but abruptly ended the call without resolution. A second call confirmed the issue was certificate-related, not software-related, but no solution was provided.Ten days later, I began receiving errors indicating my Acrobat Pro software required payment. During a third call, Adobe claimed my software was outdated and unsupported, despite functioning properly prior to the initial support intervention. The agent could not restore my software, citing a lack of records, despite finding it under an alternate email. Ultimately, I was left without access to software I had purchased and relied upon for legal work.This situation reflects poor customer service, unnecessary software removal, and a failure to restore or support a legitim

Unfortunately I have had the experience of gotten myself into some bad stuff in life, which caused these annoying things to take care of. That is, to uninstall all of the unused and unwanted Adobe CC applications that I really dislike.  I've never used them, just got them installed to test something a few years ago. Then I found out, you can't uninstall e.g. Photosh... without first logging into an Adobe Creative Cloud account. That is, must I say, a very "creative" (if I shall be polite) way of controlling users. So I found the terminal based Adobe CC Cleaner application, that found A LOT more applications installed than I thought there were, 15 of them! I was quite amazed, actually.  To the questions: Why are Adobe so anti-consumer nowadays that you need to download their special anti-malware application to uninstall their own software without login? And second, does it actually work to uninstall the application IF you first login to your CC account, or

I purchased the physical disc and installed Photoshop Elements 7 years ago on my laptop. The serial number is registered in my account, so I have access to that. I do not have the disc anymore and I need to install this on my desktop. I know Adobe no longer offers this, but is there ANYWHERE to get the software so I can put this on my other computer?? Thank you.

Thanks to Microsoft, Windows had to be reinstalled after a Windows Update screwed up my PC.  I lost most of my applications, including Photoshop Elements 12.  I have the serial number for it. Can I restore it from Adobe?Thanks for your help.

I dont want creative cloud at all, I opened task manager to clsoe another program, and creative cloud was open and its using 100-150mb of memory. Why does a program that isnt running need to use that much memory? I tried the uninstaller, and it said that its with another app, which i guess is photoshop. Is there a way to purge creative cloud from my system and keep photoshop?

Hello guys. I have a problem with downloading any Adobe program and it looks like that. System update required to access version Your system is not available for the original version of InDesign. Please review the system requirements and update your system in advance. You can also turn on the switch to install this application on another device that you launch.I updated my system to the newset iOs and it's still like that. That's a message on the Adobe official site and I can't download any of the programs. I have a Macbook Pro 2020 M1. Any ideas? Thanks in advance 

I bought a second-hand version of After Effects CS6, without documentationthe case and DVD ROM looks genuine, it has a small serial number on it (not the 20 digit number for installation)there is a notice on the back of the CD case, that writes:This trade copy is licensed for business usage...This product is pre-activated for trade purposes on a pre-registered and pre-paid license. Phone activation and registration is not available nor required.Elsewhere on the back of the case it writes: This software will only operate with activation.  (sounds strange to me)The readme text file on the disc writes that in order to use this program, one must copy all the folders to the hard disk and install from there.IS THIS AUTHENTIC? Did Adobe make such discs?I see on the forums that someone had Photoshop CS6 that was pre-activatedPlease enlighten me as to what type of disc this is.

갑자기 어도비 앱의 다운로드와 업데이트가 "시스템 비호환"이라는 말과 함께 불가능해졌습니다.어도비는 다운로드가 불가능한 이유로 윈도우 10 이상의 버전이 필요하다고 알려줬습니다. 하지만 제 노트북은 현재 윈도우 11 24H2입니다. 어떻게 해결해야 할지 모르겠어요. 아는 것이 있으면 제발 알려주세요. 제 문제와 관련된 사진을 첨부합니다. 사진은 구글번역기를 통해 번역했기 때문에 정확하지 않을 수 있습니다... 여러분의 도움이 필요해요!!! 제발 도와주세요