Questions

I have trouble with my Wacom drawing tablet both on Ps and Ai. When I start to work eveything is normal and after short time it just doesn't react, everything else is running normal, if I do something with mouse or keyboard it reacts. I've discovered that if I use Alt+Tab to switch betwen Ai and anything else and then return to Ai it is working again, but also for a short period of time. I've updated drivers, and tried everything else I've read but with no luck. Can someone help me because it is impossible to work like this.Thank you.

  In the past i have had no issues with inserting images in any format to the adope illustrator app on the ipad and adding a layer on top to trace. Unfortunately of late i have not been able to do that as the image come as as a blank box.  i have tried to follow all instructions on the forum and i even noticed that it has been resolved so the subject no longer exist for discussion.  Please can someone share how they have managed to fix it. Please note i have reloaded the app / updated the softwear and the operating softwear and still no LUCK. appreciate your suggestions.

I am trying to create a circle with 360 lines an equal distance apart. The Distribute Spacing does not seem to work. Is there a template that already does this. The objective is to use to determine the degree of ofsetting an object on a tilted axis. Thank you.

I am getting this error message on dozens of my files. I can't get any of them to open!"Could not read the file because the plug-in could not understand this file."I have Illustrator CC 2018 - The files are saved as CS6 with no PDF or attached files embedded. Only 2 linked files.What can I do to fix my files?

Hi community I have an Unknown error when bringing Autocad file in (please see photo). can anyone help me? 

Hello everyone! I wanna practice product design, are there any default sizes for different packaging like for businesscards, cereal box etc.? Thank you for responding in advance 😄

Just recently, fonts from Adobe Fonts are not loading up in Illustrator 2025. My OS software is up to date, I have logged in/logged out Adobe and apps, attempted to resolve missing fonts, cleaned out font cache, etc. with no resolve. Illustrator is stating that the fonts are not loaded up on my computer (though the fonts originated from Adobe Fonts/Creative Cloud). I have followed a lot of guidance via google searches, without any resolve. I would be incredibly grateful for any guidance for resolving this issue.  Thank you in advance!!

I have been researching and have tried everythig suggested by the community to fix my pixelated text/illustrations. but nothing is working.  I have switched between GPU and CPU preview modes. I have increased my Document Raster Effects Settings. I have changed set the anti-alaising to all the mode. This is frustrating as red is my companies primary color.  HELP!! 

I have been searching for a while for a standalone pen sensitive tablet that can run adobe photoshop and/or adobe illustrator. However every single tablet I see seems to either only run Android to which Adobe does not seem to want to provide a version for. Or Apple OS, whos systems never mesh well with Windows setups. I used to have a Wacom Cintiq Companion 1.... However it was increadibly bulky and heavy, overheated easily and had a ciritical design flaw where the power port connection had such tiny solder connection to the motherboard that it would break with repeated use and had to be replaced several times until the warantee ran out.... At which point it would cost more than a new replacement tablet to get it fixed... And the local repair shops cant help because the solder points are too small for the smallest tool they have. I think they have since made improvements and have a new standalone tablet, however those cost a ludicrous ammount which I cannot afford. &nbsp

hello, the following script is not able to undo its actions in one go, any ideas of where I am making a mess? Also it deosnt work on mac, I think the file path in it maybe wrong havn't sorted that yet.  The script makes guides   and here is the entire script  /** * Illustrator Margins, Grid & Baseline Guide Script [CLEAN MODERN VERSION] * No geometry/visual styling code—pure guides only. * All settings and UI logic are preserved; all RGB/stroke/fill logic is stripped out. */ var settingsXMLPath = Folder.myDocuments + "/IllustratorGridSettings.xml"; // --- XML functions (unchanged) --- function loadSettingsFromXML(xmlFilePath, abIdx, defaults) { function stringifyDefaults(defaultsObj) { var stringDefaults = {}; for (var key in defaultsObj) { if (defaultsObj.hasOwnProperty(key)) { if (key === "BaselineInc") { stringDefaults[key] = defaultsObj[key].toString() + "pt";

I recently upgraded from a MacBook Air to a Surface Pro 4. I've found that while making lines in illustrator on my surface, they look very strange, with an almost jaggedly patterned edge. I've tried messing around with settings and uninstalling and reinstalling the program, but nothing helps. It's very annoying, especially when I just want to play around with lines. I never had this problem on my old laptop with the same version of illustrator.I'll include some screenshots of how it looks at a distance and zoomed in. It doesn't matter if I change the stroke width or color either. It's very frustrating and I just want to create, but ever since I noticed this problem, I haven't been able to work as efficiently, as the jagged lines really bother me. Whenever I used the Mac it worked fine. Any fix or solution would be greatly appreciated!

I am so frustrated with this.. I can barely use the program. I am latest macos, sonoma 14.4.1 - m2 max pro 96 gb ramAny ideas what I can try--I tried uninstalling, starting with preferences reset--nothing. I am wondering if it is a plugin that ruined this? I did install "Overlord" plugin which is used to more easily transfer layered files to AE-- but I unstalled that so not sure how that would still be part of the equation. Any tips or help would be GREATLY appreciated, thank you

Hi,I can't move my illustrator window, whenever i click on top bar to move it it shows window of a programe that is underneath it on my desktop. I reinstalled illustrator but it helped for like a second and then it happened again. I've updated my mac to ventura and I think it has sth to do with it. Anyone with similar issue?(video in the attachment) 

I have a tecnical issue in my Illustrator app, I am not able to insert and place the picture, as it automatically started the function like: converting to CMYK and take a long to intesert the picture may be 1-2 hrs and is i stop to the fucntion than the file get converted into line drawing and not able to save my file and lost of my work, even to load to file it started taking long time. Please resolve this problem, as I have installed the app on a Mac.     <Title renamed by MOD>

Hi Adobe, I'm an architect working on WIN11; ultra9-processor, 64 GB RAM and NVIDEA RTX 3500 12Gb. All programs run smooth and super fast - from V-ray, Enscape. Rhino, Revit to Adobe photoshop/Illustrator - no problems at all. But then I to start Illustrator... Just choosing a new document takes several seconds after pressing "create". Working inside Illustrator is almost impossible; moving a single line takes 5 seconds. I have worked in Illustrator for more than 25 years and it has always been know as a sluggish and unstable program, where you save every 5 minutes. But now it is becomming a real problem in my work since I'm starting to miss deadlines.. I've spend hours trying to read forums, ending "dwm.exe", reinstalling Illustrator, make shure GPU i running AI and so forth - but no change. Sorry for the ramble, but this is quite frustrating. Please stop adding new features - and instead make a program that works.

 

In Illustrator I have a requiring issue with the library which freezes (see screen shot) when I use Illustrator for a second time after launching the program. To use the Library I constantly have to keep quiting and restarting Illustrator. Is this something that Adobe can rectify? Or have any tips on resolving this issue?

Hi everyone, I have Illustrator 2025 and it keeps craching every time I open any of my saved files. I tried reinstalling the program, updating OS but nothings works yet.  Any idea how to fix it?   <Logs converted to .txt by MOD>

I have just updated to Illustrator version 29.6.1 and have found that text within text boxes in all files that I open is missing. My colleague opens the same files and can see all of the text within the boxes. I have tried these help tips, but no luck. Reverting to the previous version was also unsuccessful. Has anyone had the same issue?  

Hello!I create a file in Illustrator in last friday. Today, monday, when I open the file all the fonts was changed.Can someone help, to understand, what happen here?

I want to mirror an object in Illustrator using the keyboard shortcut 'O', then select the mirror point and press Shift to constrain the mirroring to 45-degree increments. But somehow it doesn’t work anymore. I’m not sure why. It still works fine with the Rotate tool using the 'R' shortcut. I need help to fix this, please. I’ve just moved from Windows 10 to Windows 11, so maybe some setting has changed?

I have a problem with one of my files. I was typing and suddenly the letters changed to other symbols or letters that doesn't match the keys I'm typing.  Apparently this problem only happens with one of my files. I'll leave a video, in case any on you knows how I might solve this problem.  Thanks! 

I was having an issue where "Paste Remembers Layers" was somehow enabling itself and I have finally found out how it is happening.  Using the new multi-clipboard function with Illustrator is causing it.  I can reproduce it 100%.  I copy something like an image from the internet.  I control/tab over to Illustrator, press the keyboard shortcut for the multi-clipboard.  The clipboard pops visually in the right corner of the screen.  Now, just pressing the shortcut does not trigger the problem.  I must actually tap the image which pastes it into Illustrator an THAT is what suddenly enables Paste Remember Layers.  I've tested it a number of times.  Windows key/V opens the multi-clipboard but does not enable Paste Remember layers.  tapping the image which pastes it into Illustrator, then check again and Paste Remember Layers is enabled. There is also a problem with the multi-clipboard in Photoshop.  It only pastes the first image in

Hi! I was looking for help with a project. I'm trying to make a children's fanzine with two texts, one in red and one in blue. To read them, you need two magnifying glasses (physical ones) made of cellophane paper in these colors, but I can't get it to read. Does anyone have any recommendations or advice? It would be very helpful. Thank you.