Questions

Having experienced major lag and unresponsivenes from illustrator 30.1 this morning, even though there was no issue last nightI had a meeting with my creative director who used the same OS as me. It seems that Adobe is experiencing Cloud Server issues which in turn affect our adobe software that is connected online. In order to fix the recent lag, run all your software offline and disconnect from the cloud.This has worked for me after 2hrs of trouble shooting and thinking it is a MAC OS Tahoe issue. Kind Regards   I

What is this??I have uninstalled and reinstalled Adobe, settings completely reset, built entirely new object, copied this to a new file, and have tried placing the mesh in different locations. Why does it do this? First it was the kinks in the mesh lines that I could not sort out and just dealt with, then not being able to change an anchor from a corner to smooth, now I'm getting color gradient objects floating. This is not only in this file. What am I doing wrong with the mesh tool? I've done 15 objects so far and I keep discovering new maddening issue not stated in the forums.Kinked line and artifact. Kinked line is not impacting the artifact, only moving the center of the mesh point. 

I have 4 layers on my Illustrator document. I am hiding 2 of the layers for printing. I hide the layers in Illustrator in the layers tab and save as a PDF. When I open the PDF, everything looks fine. When I go to print the hidden layers magically appear. I don't inderstand why... In my attached screenshot of my laptop, you can see the document I want printed (with layers hidden) in the background and what it is trying to print. Please can someone help!

Hi, I have an illustrator ai file supplied by a client along with the linked images/fonts. When the image is linked, the images come in at a strange scale. Its like photoshop canvas size has been extended on one edge of the image, but after checking and resaving the psd files i can confirm that the additional space is not there. I've had the issue crop up in previous versions of illustrator but never found a solution.Hopefully the attached images will assist in explaining the issue i have.

Hi everyone,I’m working on a project where I need to generate about 60 randomized Bingo cards based on an existing Illustrator design template (I’ve already designed one card).I’m wondering whether Illustrator can automate this using Variables/Data Sets with an Excel (CSV) file, or if there’s a better workflow for generating multiple versions.Many thanks!

I am trying to create mockups in firefly with AI.  I first imported my designs that were created in illustrator and in jpeg. but the clarity and scale were not there. then I asked chatgp how to do it and it said to use png but that is not working in firefly at all.  I have never workd in firefly so know nothing about it.  I just want different scales and clarity for my mockups to use on instagram.  than you for any help you can give me.  I need step by step, not a teckie.  

I am creating labels in Adobe Illustrator and for some reason the files are enormous. The file size is roughly 2x4 inches. It has one 28MB PNG and one 6MB PNG embedded other than some text and a barcode. But the file size is 400MB! I don't have trouble working in it, but I don't like to submit such a massive file to the printing company. 😳 Is there anything I can do to get a decent sized file?   <Title renamed by MOD>

I'm using Illustrator 30.0 to prepare some scientific figures. I use matplotlib to output a PDF, which I then "Place" in my Illustrator file, and after making my edits I would export the file as a new PDF. However, when I do this, the output files' colors seem messed up on every PDF viewer I use (Acrobat, Chrome, Firefox, even Illustrator). For example, here's a screengrab of the matplotlib output, which looks as expected:Here's the preview in Illustrator, before export:And here's after export. Document color mode is RGB, exporting using the [PDF/X-4:2008] preset, though other settings have given me similar results:If I change the document color mode to CMYK before export, it looks slightly different, but still bad:And here's my color settings, if it's any clue:I don't expect a perfect color match on the output, but this seems dramatically far off. Is there some combination of settings which I can use to preserve the appearance of my output? Here's a Creative Cloud link to my example f

Hi everyone,Since the latest update (v30.0), Adobe Illustrator has become almost unusable. I’m experiencing constant lag when navigating the canvas, zooming, moving objects, and performing basic actions. The app frequently freezes for short moments, making professional work impossible.I’ve already tried all the usual troubleshooting steps, but the issue persists. I had to revert to the previous version to be able to work properly — everything runs smoothly there.Has anyone else encountered this problem, or found a reliable solution?Thanks in advance,---Procesador AMD Ryzen 7 7735HS with Radeon Graphics (3.20 GHz)RAM 16,0 GB NVIDIA 4050 6GB

Hi Adobe,Im using ai 29.8 for Mac,Noticed that rotated gradient on rotated text changes direction to default when converted to paths. Can you please have a look.

Hola, por favor estaba trabajando en un archivo y luego de apagarse mi notebook, me dice que el archivo esta dañado y no puede recuperarse. Por favor, es muy importante que pueda recuperar ese trabajo. Ojala alguien me pueda ayudar. Dejo el link del archivo. Tengo Illustrator CC2017. Muchas gracias!  

Illustrator v30.0 crashes immediately whenever the Type Tool is selected or text is edited. Downgrading to version 29.8.3 resolves the issue entirely on the exact same hardware.System Specifications:OS: Windows 11 (Clean Installation).CPU: AMD Ryzen 9 5900X 12-Core Processor.RAM: 96 GB.GPU: NVIDIA GeForce RTX 3070.Driver Version: 581.80 (Clean install).Illustrator Version: 30.0Plugins: None.Steps to Reproduce:Launch Illustrator v30.0.Create a new document or open an existing one.Select the Type Tool (T).Observed Behavior:Scenario A (GPU Performance ON): The application crashes instantly to the desktop (silent crash).Scenario B (GPU Performance OFF): The application throws an "Unknown Error [PARM]" and fails to create the text object.Troubleshooting Attempted (Unsuccessful):Reset Preferences (Ctrl+Alt+Shift).Cleared Adobe Font Cache and Windows Font Cache manually.Performed a clean installation of NVIDIA Drivers (v581.80).Tested on both new blank files and legacy files.Workaround: I hav

Since last friday we only have the pin and draw shape options. Lost the text highlight / correction options.

I can't get my artwork to align to the centre of an artboard, it keeps happening with different artwork. I have some shapes all selected on the same layer, align to artboard selected, not align to selection. It throws the artwork off the canvas. It feels like a position where the canvas may have been previously. It feels like a bug but maybe I'm doing something wrong.

Is there a way to make the artboard name & number label visible while not on the artboard tool?

As the tilte says, Illustrator Iags quite badly after the last update (30.0). I have a pc with Windows 11, an Nvidia 3080 GPU and 64Gb of RAM, so it shouldn't be a problem of specs to low for what I'm doing.I tried to upgrade my GPU driver, to close and reopen Illustrator, to restart my pc, to update windows, bat none of this helped. The only thing it seems to reduce the lag is to change the rendering settings from GPU to CPU (with CTRL+E). It is quite strange since my GPU works perfectly in any other workload, and looking at the task manger it doesn't even seem to throttle (it stays at around 20-25% usage at a temperature of 44°C) and the ram usage is at around 12-20Gb .I need a fix for this, since it's quite a pain to draw with Illustrator with this kind of lag... 

Can anyone shed some light on why I am unable to input a HEX code and it register? I have always worked this way and never had an issue before but no matter how I input the code, it does not work. I can't colour drop the right colour either. I am only able to manually select a colour from the palette.  

I love using Adobe products but when I draw with vectors on fresco there are extra lines and anchor points translated into illustrator for some reason maybe because I was erasing parts. Could there be some sort of clean-up system put in place when you are transferring between fresco and illustrator because this has been an issue for a lot of my work lately. After meticulously creating the work I then need to spend time 'cleaning up' and its quite tiresome. Does anyone have a solution to this that is more efficient?

This was a problem in the 2025 version and it carried over to the 2026 version of Illustrator: Clicking the arrow to open the bullet points panel (the one with the circle), or switching into it from the number bullets, crashes the app. There's no way around it, you can't even open the bullet points from the top menu bars. So you can't change or edit bullet points, it's insane. Just to clarify, this does not happen with the number bullet points. I can do everything, but then the app crashes immediately if I try to tap the round bullet points tab/panel/option. It's making Illustrator unusable for my current purposes. Please fix this, it's been a while since it was reported on Illustrator 2025.

 1)내가 직접 클라우드에 파일 업로드한걸 열면 안열리고 이런 메세지가 뜸 2)업로드한 컴퓨터말고 다른 컴퓨터로 열면 열려짐 3)문제가 발생되는, 업로드한 컴퓨터에서 파일을 로컬로 다운로드받아서 열면 열려짐   동기화 충돌같은 건가요?해결방법 좀 알려주세요.

Character style options in Illustrator make slow performance when I open it

Could you please help me to creating a new project?

I could generate vectors easily but now for some reason this box is grayed out. Just want to be able to trace black and white.

in aiscript,i create a placeitem（picture）,and i want to use it to fill the pathitem.like this:var r=new patterncolor();patterncolor.pattern=the pictue i wantpathitem.fillcolor=r;so，how to convert placeitem to pattern.or how to filled the pathitem by the picture i want?

The company I work for has a curriculum that was created in Illustrator. Now that Illustrator is being discontinued we need to export and convert this curriculum to a new program. It is a fairly large project as we have around 10,000 pages created. What would be the best program to convert this curriculum to? Obviously we would want the conversion as automated as possible with the least amount of work from our end. Any suggestions?