Questions

HiSome of my masking tools have suddenly stopped working.  I've searched the previous posts and done as suggested, but still have the problem.  At the moment, the brush tool no longer works at all; it worked fine until a few days ago.   I'm on the latest version of Lightroom, Version 9.0.  I've downloaded & installed the latest update to the graphics card.   Would anyone know how to fix this?thank you in advance!

HiMy "portrait aspect ratio" pictures on my Lightroom Mobile iPhone 17PRO Max rotate to landscape when viewed full screen. I think it mostly does that for RAW files. See enclosed screen capture video to see what I am talking about. it's been doing this for a while. I assumed that it was a known bug that pick be fixed but the last update didn't fix it. is this a known issue?

Lightroom Version 9.0 Mac App StoreMac OS 26.1 When performing a batch date/time edit (After I forgot to reset my camera's time following DST ending) When selecting all desired photos to edit the time, and choosing to sort by oldest to newest capture date (reverse of default) The photo displayed in the pop up dialog and the time of the photo do NOT match. The wrong (oldest) photo is shown, but with the time and date from the newest photo. This causes some confusion, and makes it difficult to verify you are properly modifying the date and time, which reduces overall trust in the program. Screenshots attached. Thanks 🙂 -Paul 

HiI have a question about date change. I am scanning old pictures that I import into the Lightroom cloud using Lightroom mobile. I then modify the date on my PC. Using Lightroom Classic, there is an option to save this modified metadata into the files themselves that are local. But the original files are on the cloud. Are these files updated? Or is the modified metadata only saved to the online catalog?Thank You

I don't remember entering payment information. I remember looking through the page for free trial and I don't know what happened but not long after the app just converted to a 24 hr free trial. I am afraid that I will be charged after. I am looking through my account and there is no indication of a trial so how do I have this 24 hr free? 

Eu não estou conseguindo importar meus presets no celular novo, só funciona no antigo.Obs: o app está atualizado.

1. lightroom 9.0 cloudbased2. windows 11My pictures are not exporting. I am getting an unknown error message. I am on Windows 11. I have checked for updates, closed the app, and restarted my computer several times.  It will only export the same two pictures.

Bonjour,Nous sommes une agence photo en France et nous souhaitons utiliser l'API Lightroom pour traiter un grand nombre de photos (environ 5 000 à 10 000 photos par mois).Quel est la marche à suivre svp ?Merci,Bien à vous

Where can I find my edit folders after purchasing the new Lightroom (premium) version?

I keep getting the error  0xc000007b Unable to start correctly when trying to open Lightroom Any ideas how to fix it? I've tried installing dxwebsetup and still doesnt work 

Often when using the masking tool on Lightroom with dark scenes, it can struggle to really perfectly outline something pixel by pixel. I believe it may be beneficial to make the AI view the image in many different exposure settings and compile that data to really get accurate masking. I believe any buffer it would take longer, would be much less a pain than manually editing it lol.

Pourquoi Lightroom rame à ce point et pourquoi aucun interlocuteur ne se sent concerné par ce problème????

I've been using Lightroom (NOT Classic, just Lr) for about a year and have never had any issues syncing to the cloud and creating albums. I paid for the 1TB data plan. I'm trying to sync about 300 images to the cloud right now and it's going more slowly than it's ever gone--usually it takes maybe 20 minutes, but I've been trying to sync for HOURS and progress is only incremental. I've restarted Lr, deleted images in my deleted folder, tested my internet speed, restarted my router, paused syncing, restarted syncing... nothing is making my sync any faster, and I'm going on hour five. What gives?

Is there a way to bulk delete presets from Lr?The delete group option is grayed out for me so that is out. I have hundreds that I want to get rid of, dont really want to go one-by-one and do it. 

I'm in mobile and working on a photo. I hit the back button and instead of going to where in my photos list I was working it just goes all the way to the top. This happens probably 8 out of 10 times. It's a terrible part of UI. Am I missing something or is this just how mobile is? Also any ideas why my sorting just changes from oldest up top to bottom seemingly at random?

hello, my mac os is sequoia, and lightroom is version 9,0. when i do the right click on the photo there is no superresolution or amelioration.  i don't know what to dothanks 

The batch file rename Date and Time variable is not picking up the correct capture date and time.  The capture time is correct in Lightroom, so I am not sure why the variables are not working.  I have uploaded an example of the problem.  The custom template I am using is:Date ( YYYYMMDD)-Hour Minute-TJM-Camera-File Number SuffixFYI - the TJM in the name is my initials. Lightroom 9.0macOS 26.1

When I use Lightroom's Edit In functionality with a new external editor LR adds that editor to the list that shows up when the Edit In downdown link is pressed. But how can I remove an item from that list? At least one of my photo tools, Dxo's PhotoLab, does not work with Edit In. The app opens properly, but does not display the image specified so I want to remove it from the Edit In dropdown list but I dont see any way to do that. Is there some way to remove an item from the list? I am working on a 2024 M3 MacBook Air running Sequoia.  

Whenever I trt to use color range or luminosity range for masking with LR mobile, it shuts down my edit, and goes back to LR's opening screen. It doesn't totally crash the program. 

Ciao, come posso applicare un preset a più foto su Lightroom web? Grazie

Bonjour,Depuis quelques jours je me retrouve avec des fichiers " Caches et index " dans des backups Lightroom ?
  Je ne comprends pas pourquoi je rencontre ce problème.Merci pour votre aide.Cordialement.

I can't seem to get my lightroom to open on my PC. I've uninstalled and re- installed. I even tried installing classic and it won't open either... The apps are up to date, I'm paid up, and my PC is fairly new and up to date... help! (Oh! and my photoshop opens just fine) 

hola. Después de importar las fotos, cuando voy a hacer cualquier cosa en Archivo, Revelar, Editar, etc, si pincho en cualquier opción. el lightroom se queda parado, no lo puedo ni cerrar, se queda cuajado!!!