Questions

My Substance Sampler (purchased through Steam) is all of a sudden incredibly sluggish and slow. Almost impossible to use. I've attached the Log file, and hope someone can spot what is wrong!And also another issue i would love to get fixed!I can't delete materials or images imported into my library. I choose "Delete", and get the warning that it'll delete the original file on the disk, but nothing happens. Hope to get help soon, as we're using it for production.Thanks! 😉

When I change the main resolution of my material in Sampler, the normal to height filter produces a very different height map. At 512p, the height map is very dark. At 4k, it's much brighter (very much). I use this height map in a water level effect, so the final result of the material is completely different when I switch to another resolution.  

Hi,I installed Stager, Designer, and Painter successfully on my Windows desktop, but Sampler fails.I get error 127, and I tried everything related to permission and folders access as suggested.I can install Sampler on a different computer, but not on this one.Only Sampler fails, consistently. Below is the log. I can see the installer creating the folders in \adobetemp and populating them with no problem. The space requirements in the log is 660MB, and I have tons of GBs available on C:. Exit Code: 127 -------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 8 error(s), 0 warnings(s) FATAL: Error occurred in extract of package (Name: Substance3DSampler1-core Version: 3.1.2.1065). Error code: '127' ERROR: Failed to allocate buffer for file C:\adobeTemp\ETRD27E.tmp\1\Adobe Substance 3D Sampler\cudnn_cnn_infer64_8.dll of size 660056816 ERROR: Failed to allocate after sleep also ERROR: Failed to allocate buffer for file C:\adobeTemp\

Hello everuone! I'm pretty new to 3D Sampler, but I've noticed while messing around with some textures that these weird jagged lines appear. As I'm jsut practicing this is a free texture that I've used before in other programs so I know it's not an issue with the maps themselves (plus it happens with every photo I try). I'm hoping there's a way to fix it. 

So I spend absolutely ages in Krita/Photshop making textures seamless on a highly detailed level and when I use B2M mode - totally fine but when using AI mode I get hard seams. Will this be eventually be addressed or anyone know if there is a pro level work around and also it would be nice to know why it does what it does. Is it the height/normal Ai map effecting the seamlessness. Thanks in advance 🙂

Hi there,As the title says, is there a way to do this?

Hello everyone. Right now I have a big challenge and it's about creating a dress. I created the lingerie, the ornaments and its facbric on substance designer, but I don't know is how to adapt the elements that I have created to the dress, especially in parts of the garment that are curve. What method would you use ?Thanks for your time

Hello,  I'm trying to toggle between my 2D and 3D windows, but I'm having trouble.For one, the pop up that says "2D View" or "3D View" is very big. It covers the little symbol that I need to click on to make my window 2D or 3D views. Second, I can't change or add my 2D window at all.I also have Sampler on my personal computer, and it works fine. I attached a screenshot of the issue.  Does anyone else have this issue, and what did you do to fix it? Thank you!     

Hello, I'd like to add another mesh besides the basic 3D mesh. It's my first time using the Substance program, so it's not easy to find functions. Please help me. Thank you.

HelloI have textures (vegetation: bark, leaves etc. of Xfrog origin) which are not square and which do not respect the size power 2 (256 512 1024 etc. on at least one dimension ... (for example 437 x1024)Is it possible to create in sampler (with Btm) the textures that I am missing (normal displacement ao) in the same format as the basecolor map I have?(I would not remap all existing complex geometry) Thank in advanceJean-Luc

I've tried several times to export a simple leather .sbsar material for use in C4D. I watch the progress bar in Sampler. It creates the folder but no files are created inside.  What am I doing wrong?

In the help files it mentions something about exporting materials or 'collections'. I can't find anything about collections at all. But the question is, I have 4 materials in a project and want to export them all at once. How do I do that? Thanks - Aten

I magnified the texture I made in Designer 3 times. When I get 1k output from Substance Alchemist, it's 8k output. This is the correct one. When I take a substance sampler, it outputs 1k if it is 1k. Please help 😕😕      

Hello there!  In our company we have been implementing a pipeline with Substance 3D Sampler as the core for the creation of materials and for some weeks now we have been spontanously losing work. Here you have a following of the events that usually cause this problem:We create a material that works as a base for a terrain/road/whatever.We copy and rename the material to create a new version to have varition.We do the modificatins to gain the variation (different random seeds, twicking of the parameters, etc) and we save the document .ssa.  When reopening the document, the work on the new variations disapears, with the layers no longer in the document and everything ereased (except the render previsualization in the project tab).   This has happened a handfull of times now and we are starting to grow some concern on the work time lost due to this issue. For now we will be saving multiple version but we hope that this problem is resolved in the future,

Just realised these forums break the default browser spell checking and no way I can see to edit my previous post with all the spelling errors so sorry about that. Finally figured it out if anyone else runs into this, the instructions on Custom Filters | Substance 3D Sampler (adobe.com) say to do the following. Which is what I did however by default that does nothing because unless you reference material_input somewhere it won't get exposed and therefore wont expose the material slots.You need to reference it for it to start working so I ended up doing this.For Material1 group I explicitly set the visibility to false as a reminder because Material1 refers to the Material in the stack below the filter so that's where you put your base material then the filter on top.  You can then reference that base material through all the custom inputs you have added.Then for the additional slots where I want to be able to add materials into the filter I a

Hi All, I accidentally uninstalled Alchemist (Indie License) now I cant find the Sampler Installer to update to - can someone tell me how I sort this out? Thanks 

Hello there!  I am having some problems with the Gravel Filter when using a custom mask. The areas where I paint affect the Roughness, Height and AO, giving a full black render. Here you have an example:   Here we can see that it has crushed the height information with a black color (the same happens in the ambient AO and Roughness).  For the rest of channels seems that there is no modification (The image avobe gives the example of the Base Color map). Best regards, Francesc Loyo 

This tool could do so much more then just doing materials.Creating a seamless pattern for example but therefor it must get rid of these silly 4096 px.And perhaps it should get a Lock-Icon so the layers beneath are not calculated anymore.By now Substance Designer is limited to 32.000 px (in Prefs).

HiI can not find document of Textile Wear filter on website Substance 3D Sampler | Substance 3D Sampler (adobe.com)and Wood filter ThankTravis

HelloI downloaded a .sbsar corresponding to "Raw Slate"It's a completely procedural materialMy goal is to make a floor tile by adding the "floor tile" filterThe problem is that when I add the filter (material scale set to 2) this produces 4 squares but the slate material is then under sampled (pixelization)This pixelization improves if I increase the output size for example in 4K but without corresponding to the sampling quality if I deactivate the "floor tile" filter layerI do not understand why I have this pixelistaion when the base material is proceduralCan someone explain to me? and if possible tell me a solution? Jean-Luc

Hi, In my workflow i have to extract regions of a input image and create tilable textures of them. The current methods in sampler with cropping is very limiting and it would be great to get something like the conent aware fill and clone brush functionalities from photoshop to have everything in one software.This feel that while sampler is a fantastic tool it does not cover this part of tilable textures very well and it would be a valuable additon to it so one does not nerd to jump around 2-3 different softwares to achieve this task. If this is the wring place for feature proposals it would be nice to get a pointed in the right direction.

What is the best app in Adobe to create customized 3D objects now that Photoshop no longer provides the option?

Sampler has become awfully slow all of a sudden. When I switch between menus there is a long pause and even " Not responding" message will appear and the screen will turn white. There isn't a crash, however the program just is slow when stitching to a new menu. I have re-installed Sampler twice and installed on different HD, same result, slo................................w! Thanks, John

i really miss the variation generator, make material variation from a single picture.Or there is somewhere in sampler? 🙂

HelloBy default the location of my resources is located in C: \ Users \ [USER NAME] \ Documents \ Adobe \ Adobe Substance 3D SamplerIs it possible to relocate these resources elsewhere on my disk?Also when I use the button "get content"> "browse 3d resources" it opens creative cloud desktop (which I installed)In creative cloud desktop if I use the button "send to Substance 3D Sampler" the file is sent to the location indicated above ...Can I set CreativeCloudDesktop to send files to another destination on my drive?