Questions

I've set "Create Subfolder(s) using" "shot Date (yyyy mmm dd)" in Organizer Preferences (Camera or Card Reader). When APD launcches, that option is not listed in the drop-down list; only 'yyyy mm dd'.  This was working fine in Elements 2022.

Using PSE 2019, on the Keyword/Info Panel (right side panel), one can expand all Keyword Tags (Categories, Sub-Categories, and Keywords) at the same time.  Everything is visible in one long list. I would like for the Information to behave in the same way.  However, for me, when I expand the General, the Metadata collapses, etc.)  I don't believe this was always the case, and possibly I have changed an option somewhere.   Is there a way to expand General Info, Metadata Info, and History at the same time? Thanks.BruceK 

Elements 2020 will not install on my new computer. The installer reads 1%, 2%, and jumps to 100% in about 4 seconds total. It says it's installed, but it's nowhere to be found. I logged out of elements 2020 on my old computer, but it still doesn't work. I'm installing from the download link on my Adobe account page. Any suggestions short of a .32 at point-blank range will be appreciated. Thanks.

Hello, I am running Photoshop Elements 2020 on  desktop Windows PC having built-in memory of 16GB & free memory of 7GB, The catalog is stored on the desktop PC Drive D  & its size is 793MB. The catalog cache size is 307 MB.  The D Drive has 135MB free space. All media files are stored on an external drive.Every time I start the Full backup & during the process of identifying the files, the error message aopears to the effect that the System does not have anough space. Is 135MB of free space on Drive D  not adequate? Does backup process need free space equivalent to Catalog Cache size? I am unable to delete any files on Drive D to create more space!I have been trying to find a solution quite desperately, but to no avail. Would greatly appreciate any suggestions in this regard. Thanks in advance.

Dear All, I noticed that PSE 2023 organizer is struggling to display photospheres created on my pixel 6 phone.  Does anyone know if there is a way to make these display correctly?

I want to transfer my photos to an external hard drive because my scratch disk is full,. But something funny has been going on with my photos for awhile. Even when I import them once, they are imported again and again. I usually don't erase them from my memory card until I make my final edits.  I'm using a MacBook Pro, Monterey OS and Photoshop Elements  2020. Maybe it will help to look at the screenshot I have attached that lists my folders. Some of folders have no images in them.  Will this "funny stuff" with the folders affect my transferring images (25 GB) to a hard drive and then later trying to import certain folders to work with them?  

Hi, I am new to the latest version of elements. I have been extremely impressed with the facial recognition feature. However, I have incorrectly approved wrong names that have been suggested in a few cases. Can you please tell me how this can be amended these. Struggled to find a way. Running on a window 11 PC. Thanks

I have been using the Elements 2023 Organizer for a few weeks. I have never been able to complete a backup. I am trying to make a full backup to a new external drive. After completing all of the steps to start a backup, the I receive a "Please wait…" message.  Nothing else occurs. I have waited as long as three hours. If This version is unable to backup, perhaps I need to bite the bullet and use something else. 

My Elements 14 has stopped working.  It keeps saying not enough memory RAM. I have reloaded both Elements14 and Windows10 but it still wont work?

When I click on the Organiser icon, it opens up but then shuts down before I can do anything.  Any suggestions? 

Heb de nieuwe Canon R6 Mark II en de nieuwste versie van Adobe Photoshop Elements 2023 geïnstalleerd. Vanuit het menu Help ook via installeren camera RAW uitgevoerd. De CR3 bestanden zijn niet te importeren. De jpg uiteraard wel. Hoe los ik dit op? 

Hey, does anyone know how to turn off the grid lines when editing Raw files in elements Version 13?There is a button to close the grid lines but it won't close when I click it. I dislike the automatic grid lines and would like to get rid of them. See the yellow highlight in the image below for what I mean.   

I un-installed my Photoshop Elements 2018 because it couldn't even save a jpeg, or anything else for that matter. It was dragging really slow doing most things, & text wouldn't appear on the screen until I exited text mode & switched to the pointer, so I did a fresh install today by downloading the trial version. Still performing horribly, doing the same thing. It says "Could not complete the "Save As" command because there is not enough memory (RAM). I know better! Very frustrating to say the least! Trying to add one image onto another finally worked, but took several minutes before it could accomplish something that used to only take seconds. Maybe the last 2 Windows updates to Windows 10 have something to do with it? It's been a while since I've used it, maybe a few months, so I'm suspecting the updates as they are the only changes made to my ASUS laptop since things have stopped working correctly. Here's the pc spec's:Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz4.00 GB RAM64-bi

I'm having trouble converting raw files to jpeg. I can't share files in Flickr unless they're in jpeg format.

How can I increase the size of the type in the file info ? 

I was working on an image that was magnified so I could see details.I was using the Pencil tool in red.I needed to move to another part of the image so I changed to the 'hand' tool to move the image. Thereafter the program insisted on using a dark gray with the Pencil tool.Is this a problem with the program losing a setting called Use Graphics Processor? I found it on a Photoshop Help Page ""https://community.adobe.com/t5/photoshop-ecosystem-discussions/pen-tool-color-options-greyed-out-won-t-change/td-p/11223012"There does not seem to be a Preferences>Performance toolbar entry.How do I get the color back?thanksbaumgrenze   

Die Bilder beim bearbeiten unter Experte mehrere Dateien, die habe ich nur unten links im Bild ganz klein aber nicht im großen Fenster, wieso

We found that the sctrach disk was causing PSE to give the spinning cursor every few seconds causing us unable to do any edit or drawing. There was also no way to disable the active scratch disk short of ejecting it. But we need the disk. This happens with 2021 PSE. Will there be a fix for this version, we assume it is true for even the latest version.

Just got an LG Gram. Resolution is 2560x1600. The resolution on PE2022 is soo big, looks like the entire thing is just zoomed in. Tried playing with high resolution in properties and couldn't get it to change. Can anyone help? Thank you  

I have photoshop elements 2019. It is installed on my desktop computer. I purchased photoshop from Office Depot and I have the redemption card/serial number. I bought another computer and I am trying to install on the new computer but when I click download it says error this download is not available anymore and to contact RED support. I contacted RED support and they told me to contact Adobe. I contacted Adobe and was told it was a old version and I could not install on the new computer. Is this correct? Am I out of luck and have to buy the new version? 

I am attempting to create an outside outline of an ellipse created with the Elliptical marquee tool in Photoshop Elements 2020.  Nothing happens.  In the past, I have been able to create the outside outline by right clicking and selecting "Stroke (outline) selection".  Suggestions?

With the promotion video it seem so easy...I select an object to remove, it only does it partially and it duplicate partially the objet close to it.I tried to select the objet with all the tools available, same problem.I tried the guide and expert mode with the same result.I bought the new version because of the easyness of use.What am I doing wrong?Thanks, Marc  

MI CORREO y número de serie [removed by moderator] MI EQUIPO Elements Organizer 17.0.0.0Versión principal: 17.0 (20180830.m.125874)Versión de idioma: 17.0 (20180830.m.125874)Catálogo actual:Nombre del catálogo: Mi catálogoUbicación del catálogo: C:\ProgramData\Adobe\Elements Organizer\Catalogs\Mi catálogo\Tamaño de catálogo: 343.1 MBTamaño de caché del catálogo: 1.2 GBSistema:Nombre del sistema operativo: Windows 10(**)Versión del sistema operativo: 10.0Arquitectura de sistema: Intel CPU Familia: 6 Modelo: 14 Versión: 10 con MMX, Entero SSE, FP SSE, SSE2Memoria incorporada: 15.9 GBMemoria libre: 7 GB (**) EN REALIDAD, SE TINE WINDOWS 11   PROBLEMA Mi Catálogo en Adobe Photoshop Elemens Organizer (APEO) 2019, NO aparece en el archivo Adobe: C:\ProgramData\Adobe\Elements Organizer\Catalogs\Mi catálogo\, por lo tanto, no puedo usarlo para migrar la estructura de la organización del cátalogo a la nueva versión Adobe Photoshop Elements Organizer 2023. ANTECEDENTES INMEDIATO-ANTERIORES

I am using Photoshop Elements 2022 and when I opened my photos today I noticed a red symbol, looks like a power button, in the upper left corner of my thumbnail photos.  When I select a photo, it opens as a blurred photo.  How do I fix this?

I just purchased Photoshop Elements 2023 and Premiere Elements 2023 and the serial number for PSE was declared incorrect. I photographed the page in the process. I am certain of the number. Under the number is Version 21.0.What should I do next?After a 20 minute wait, I was typing this information into a chat when the agent broke the connection because I was not fast enough for him.This is probably not a proper place to post the serial numbers supplied, is it?thanksbaumgrenze