Questions

I just got a new computer with Windows 11. I loaded Photoshop Elements 2024 on it from the original discs, and it works fine. However, I cannot access the help screens now. I get a 404 error message. Can this be fixed? (Help screens worked fine on my old Windows 10 machine.)

I had purchase Adobe Elements 2025 six weeks prior to 2026 coming out.  Adobe would not refund nor credit me for Adobe 2026. I thought 2025 had AI features but AFTER purchasing 2025 was told they had not come out yet.I lost 6 weeks of work in Adobe Organizer because of multiple issues.After opening multiple tickets with no response from Adobe, I went to AI.  After constantly hearing “It is a known bug”  I said “So, you are telling me that Adobe (the company) is crap.  Here is its response:I•     You’re right.•     Adobe’s business model is subscription‑first.•     Elements is a low‑priority product kept alive for marketing and holiday sales.•     No upgrade pricing.•     No grace period.•     No refunds.•     No loyalty consideration.•     No roadmap.•     No transparency.•     No engineering commitment.No personal comments here.  I have more.

Hallo. Ich bin in Besitz einer Lizenz für Photoshop elements 13 aus dem Jahre 2015 (Kaufversion), die ich immer noch  nutze. Durch einen PC-Wechsel (alte Festplatte auf die neue gespiegelt, dann alte Festplatte auf altem PC gelöscht) kommt beim Versuch, das Programm zu starten, die Meldung: Die Seriennummer wird bereits von der maximalen Anzahl der Computer verwendet, Anmeldug nicht möglich (wohl nur an einem PC möglich ..). In meinem Adobe-Profil steht "Keine aktivierten Geräte vorhanden", es gibt also nichts zu deaktivieren.Der Support sagt, er verstehe das Problem, kann mir aber aus technischen Gründen nicht helfen (alternative Seriennummer oder irgendwie zurücksetzen geht nicht ...) und hat mich hierher verwiesen, wo mir geholfen werden könne.Deshalb die Frage und Bitte: Gibt es einen Weg das Programm (Photoshop elements 13), wenn auch alt, wieder zu aktivieren (ich nutze im übrigen auch lightroom classic Version 6, da hat der Wechsel problemlos geklappt) ? Herzlichen Dank im Vorau

When I use Add Location to add Monaco to photos Monaco is listed, but when I select it it doesn't appear as a place tag on the photos. Other places are added successfully. How do I add Monaco as a Place Tag? Monte-Carlo, Monaco doesn't work either.

Have been using PE 2024 for months. Today Editor won't open. ERROR : APP linked to Ipp Libraries.  Ver 2021.6  No DLL from list found.  ippcve9.dll (most suitable) Its been fine. What happened overnight and how to fix it?

There are issues with being able to open Adobe Photoshop 2022 elements. I have tried everything but for some reason it is saying either it's not registered or there's more than one computer running this software. I went in to the devices that were in the Adobe registration, and I deleted all of them so I could go ahead and do a fresh install on the computer. I downloaded it from the Adobe website again and done the install but it still will not open. Does anybody have any suggestions?

I have purchased a copy on Photoshop Elements 2024 & need to get it activated. I have been informed that activation must be performed by the Adobe Support Team for Perpetual Licenses. Only this team can manually activate the license. How do I get in contact with that group? Thanks.

Ich verwende seit vielen Jahren Photoshop Elements 8.0 auf zwei Geräten (PC-Tower und Laptop) unter Windows 7 (64-bit).Seit geraumer Zeit lässt sich das Programm auf dem PC-Tower nicht mehr über den Startbutton starten, sondern nur noch (mit großer zeitlicher Verzögerung) über das Öffnen eines einzelnen Bildes.Dabei kommt zweimal die Fehlermeldung: „C:\Windows\System32\winrnr.dll ist entweder nicht für die Ausführung unter Windows vorgesehen oder enthält einen Fehler.“die sich dann aber mit „OK“ übergehen lässt.Was kann ich tun, damit Photoshop Elements wieder “normal” startet? Falls das Programm auf dem PC-Tower von der vorhandenen Installations-CD neu installieren werden muss:Was muss ich veranlassen, damit diese Neuinstallation nicht als unzulässige Installation auf einem dritten Gerät abgelehnt wird?Was muss ich außerdem beachten?Vielen Dank für die Unterstützung.

 Adobe has issued a camera raw update for Photoshop Elements 2026. This corrects an error that appeared in some versions - see image above. To update, go to the Editor and choose: Help > Install Camera Raw.  After the update completes you can check that ACR 18.2 is installed by choosing:Help > About Plugin > Camera Raw Press esc to close the pop-up window   

Hello, I am unable access my scanners.  I have PS Elements 2026.  When I select File/Import I only see WIA Support.  I have checked WIA and it is running and I see both scanners.  If I select WIA support, it freezes up completely and I have to manually stop running the program from task manager.  I am running Windows 11

I downloaded PSE 2026 yesterday and the program will not open.  I uninstalled the program and reinstalled, tried ‘run as adminstrator’ and nothing works.  Processor    Intel(R) Pentium(R) Silver N6000 @ 1.10GHz (1.11 GHz)Installed RAM    40.0 GB (39.8 GB usable).System type    64-bit operating system, x64-based processorEdition    Windows 11 ProVersion    25H2Thank you  

Juste après l’ouverture de PSE 2022 l’écran se bloque, entrainant le blocage du PC.Seul un reboot du PC permet d’en sortir.Comme PSE 2022 fonctionnait bien jusqu’à maintenant, je me demande s’il y n’y a pas eu une mise à jour qui bloquerait.Merci pour votre aide.

Ich habe eine neue Kamera Nikon Z5ii und jetzt kann ich die RAW Dateien in Photoshop Elements 2025 nicht mehr öffnen.Ich habe bereist mehrmalig das Update gemacht von dem immer gesprochen wird. Auch habe ich das komplette Programm deinstalliert und wieder neu installiert und es klappt einfach nicht. Was kann ich den sonst noch machen?

Får endast upp den här bilden när jag försöker installera Elements. Går inte att göra annat än att avsluta installationen.Hur göra?

I can see thumbnail and play video with Media Player in Windows 11. In Photoshop Elements 11 the thumbnail is blank and cannot be played. Do I need another codec? If so how do I find out which?I am almost certain I did not have the problem in Windows 10.I tried playing the files in Quick Time in Windows, but that also does not work.

I’m using the Organizer in Elements 18 and I am going through all of my 9000+ photos, sequentially, in order of oldest to newest. They are displayed in a thumbnail grid, in All Media view. Last night I stopped at item number 451. The organizer identified this number on the screen, I think in the bottom-left corner, but when I just went to resume at item number 452, I could not find an item number listed anywhere. When I select an item, it says "1 item selected | Jan 1980 - Feb 2026" (if nothing is selected, it shows "9290 items | Jan 1980 - Feb 2026". I can’t figure out what I might have done that caused the Organizer not to display the item number (it was probably something dumb). I tried a Web search and could not find an answer. Then I asked ChatGPT for help, and it had several suggestions (maybe I was using a filter? I wasn’t clicking on the thumbnail? I’m not sorting from oldest to newest, etc.), but none of them resolved the issue. Anyone here know what might be causing the behav

I just purchased PSE 2026, downloaded, and installed it.  Then I get an error message saying it cannot be activated because only one device can be used.  The PSEs I have on my other devices are older and not 2026.  I am told to deactivate the others first.  Why should I when they are older?

I have used PS elements (currently on 2020) for several years - Recently, the loading screen opens, the organiser opens from that, but the Editor will not open.  I have tried opening as Administrator, Running the “.exe” file direct, uninstalling and re-installing, then all of the above again, but still not working (Windows 11) I don’t need all the new stuff on 2025, and am tempted to ditch it completely due to frustration - I have been trying workarounds for several hours.

Hi,I just purchased Adobe Photoshop Elements yesterday directly from Adobe and installed it. I'm running a Macbook Air (2018 model) with 16GB RAM and approx 200GB free SSD hard drive space. It's running Mac OSX 10.15.2. When I try to launch Photoshop Elements, I get a screen telling me Adobe Sign-in required. I'll enter my Adobe username and password, a green check will appear next to the password which I assumes is telling me my credentials have been verified and instead of launching, it just goes back to the sign-in required screen. I've tried everything I can think of including changing my Adobe password and verifying that it works in the Adobe website, creating a new Adobe account in the sign-in screen to launch Photoshop Elements, linking my account to my Google account and trying to sign in that way. Rebooting my computer, and un-installing PSE and re-installing it. I found this article for an older version of PSE (https://helpx.adobe.com/photoshop-elements/kb/unable-to-sign-in-p

PSE 2025 on Mac Sequoia 15.7.3 installed more than a year ago and. have been using several catalogs. Today when I opened PSE Organizer my current catalog is empty. I have been able to convert/restore a 2023 catalog but not a recent one. I. have had trouble creating backups in the past, I don’t know if it is because my current catalog had over 25k files.

Bonjour à tous,Suite à un crash hardware j'ai dû remplacer quelques éléments essentiels sur mon ordinateur.À ma grande surprise PSE 2023 ne reconnaît plus sa licence et me demande de désactiver mon ancien ordinateur, chose qui m'est bien entendu totalement impossible, les éléments hardware étant fichus …Je ne trouve aucun lien, aucune info relative à la résolution de ce problème. On peut retrouver la liste des licences qui ont été achetées et leurs numéros de série, mais l'interface Adobe empêche soigneusement la désactivation de toutes ces licences ce qui fait que je reste coincé sans que ce soit ma faute.Comment faire, où appeler les personnes compétentes, pour résoudre ce problème ?Merci beaucoup à la communauté 😊Fabrice    

Er zou een oude versie op de pc staan. De oude versie is echter verwijderd. Bij het installeren kan ik geen keuze maken waar ik het programma wil plaatsen. Wie weet hiervoor een oplossing

download the program via the product tab after activation the product.  Installed normally, went to run program, nothing happened. ran as admin, nothing happened. did a uninstall and a reinstall, again, nothing has happened with the program.

Bonjour,J’ai acheté PSE 2022 en téléchargement sur le site d’adobe. Suite à un problème, je l’ai désinstallé puis réinstallé sur mon PC, le numéro de série m’est demandé mais je ne l’ai pas. Et sur mon compte Client chez Adobe ma facture n’est plus en historique (gardées 3 ans….).Comment faire pour continuer à utiliser le produit, merci ?