Questions

I just purchased PSE 2026, downloaded, and installed it.  Then I get an error message saying it cannot be activated because only one device can be used.  The PSEs I have on my other devices are older and not 2026.  I am told to deactivate the others first.  Why should I when they are older?

I have used PS elements (currently on 2020) for several years - Recently, the loading screen opens, the organiser opens from that, but the Editor will not open.  I have tried opening as Administrator, Running the “.exe” file direct, uninstalling and re-installing, then all of the above again, but still not working (Windows 11) I don’t need all the new stuff on 2025, and am tempted to ditch it completely due to frustration - I have been trying workarounds for several hours.

Hi,I just purchased Adobe Photoshop Elements yesterday directly from Adobe and installed it. I'm running a Macbook Air (2018 model) with 16GB RAM and approx 200GB free SSD hard drive space. It's running Mac OSX 10.15.2. When I try to launch Photoshop Elements, I get a screen telling me Adobe Sign-in required. I'll enter my Adobe username and password, a green check will appear next to the password which I assumes is telling me my credentials have been verified and instead of launching, it just goes back to the sign-in required screen. I've tried everything I can think of including changing my Adobe password and verifying that it works in the Adobe website, creating a new Adobe account in the sign-in screen to launch Photoshop Elements, linking my account to my Google account and trying to sign in that way. Rebooting my computer, and un-installing PSE and re-installing it. I found this article for an older version of PSE (https://helpx.adobe.com/photoshop-elements/kb/unable-to-sign-in-p

PSE 2025 on Mac Sequoia 15.7.3 installed more than a year ago and. have been using several catalogs. Today when I opened PSE Organizer my current catalog is empty. I have been able to convert/restore a 2023 catalog but not a recent one. I. have had trouble creating backups in the past, I don’t know if it is because my current catalog had over 25k files.

Bonjour à tous,Suite à un crash hardware j'ai dû remplacer quelques éléments essentiels sur mon ordinateur.À ma grande surprise PSE 2023 ne reconnaît plus sa licence et me demande de désactiver mon ancien ordinateur, chose qui m'est bien entendu totalement impossible, les éléments hardware étant fichus …Je ne trouve aucun lien, aucune info relative à la résolution de ce problème. On peut retrouver la liste des licences qui ont été achetées et leurs numéros de série, mais l'interface Adobe empêche soigneusement la désactivation de toutes ces licences ce qui fait que je reste coincé sans que ce soit ma faute.Comment faire, où appeler les personnes compétentes, pour résoudre ce problème ?Merci beaucoup à la communauté 😊Fabrice    

Er zou een oude versie op de pc staan. De oude versie is echter verwijderd. Bij het installeren kan ik geen keuze maken waar ik het programma wil plaatsen. Wie weet hiervoor een oplossing

download the program via the product tab after activation the product.  Installed normally, went to run program, nothing happened. ran as admin, nothing happened. did a uninstall and a reinstall, again, nothing has happened with the program.

Bonjour,J’ai acheté PSE 2022 en téléchargement sur le site d’adobe. Suite à un problème, je l’ai désinstallé puis réinstallé sur mon PC, le numéro de série m’est demandé mais je ne l’ai pas. Et sur mon compte Client chez Adobe ma facture n’est plus en historique (gardées 3 ans….).Comment faire pour continuer à utiliser le produit, merci ? 

Why is this image displaying as a blank thumbnail in Elements 11? If you try to ‘Get Media’ again it tells me it already exists. Should I delete from catalogue and try the whole thing again? I honestly think all was OK before downloaded windows 11.. 

Wie kommt Adobe dazu, nach einem überhaupt in 1 1/2 Jahren zur Verfügung gestellten Update mein käuflich über Idealo.de erworbenes Photoshop Elements zu sperren??? US-amerikanische Konzerne glauben wohl, wie ihre Regierung, über allem zu stehen. Ich habe nach gut Treu und Glauben eine Software käuflich erworben und diese bestimmungsgemäß genutzt. Es ist eine absolute Unverschämtheit, Kunden so zu behandeln. Keine E-Mail, keine Infonachricht über den Adobe-Account (Wofür hat man den? Zum Datenabgreifen für Adobe?!). Das Geschäftsgebahren ist inakzeptabel. Man hat ja nicht einmal die Möglichkeit, dieses Unternehmen per E-Mail-Kontakt direkt zu erreichen. Ich vermute mal ganz einfach, daß mit diesen willkürlichen Aktionen die Kunden in Abo-Verträge gepusht werden sollen. Als Kunde möchte ich das aber nicht. Wenn ich ein Produkt käuflich erwerbe, ohne zeitliche Limitierung der Lizenz, dann möchte ich es auch als mein Eigentum nutzen können und jederzeit Zugriff erhalten. Ich bitte um

Seems to me that when a picture is wrongly orientated (shown landscape in Organiser when the picture is composed portrait, or vica versa), faces that are clear, but on their side, are not recognised.  I know I can "Mark Face" - but, when I have re-orientated it, is there a way to ask Photoshop to run face recognition on an individual picture ?

I use the selection tool, select the sky, and now I don’t know how to accept that selection.

I want to remove adobe raw from Elements 2024.  I found instructions that said to delete the plug in.  I uninstalled the plug in, but adobe raw still appears in the edit menu.  What do I need to do to remove adobe raw?

Photoshop Elements 2026 (paid) on Windows 11 won’t install. The 8MB installer fails before install with “Sign in failed” (sign-in window never loads). Tried CC reinstall, Cleaner Tool, admin, hotspot, updates. Need offline/full installer link (Win64). 

Elements 26 Organizer and Editor will not open .Nothing happens at all , no error message ,when i click on organizer or editor the blue thing goes round but nothing opens .

These are instructions for a class I am taking:  Press shift, control J to cut out selection and place on it's own layer.  When I do I get an error instant GIF off and it doesn't perform the task.Also if I use shift control U to make pic black and white I get in-game replay message and doesn't turn pic black and white. I am using PSE 2024 with windows 10.   Any ideas why this is happening?        

Until a few weeks ago, I have been able to print from PE 2024 to my WiFi connected printer, an Epson ET-8550. I am running this on Win10.The printing utility in PE allows me to select the printer and change its options, but when I click the Print button, it spends the next 15-20sec doing nothing and then defaults to the default printer (HP Laserjet). I haven’t tried switching the ET-8550 as the default, as it seems to me that it is timing out on connecting to it. In the printing dialogue, under More Options, the colour management is set to “Printer Manages Colors”, and under Edit>Color Settings, “Always Optimize Color for Computer Screens” is selected.I have found that I am able ro print from Windows Photo Viewer, and little else, as a .tif file.I’d appreciate some help on this. Paul.

I have been using the Photoshop Elements photo editor just fine, but recently it won't open and sends me to a Free Trial page. I have it on my PC with Windows 11. I was able to get the Photoshop Premiere video program open, just not the photo editor. 

(google trad) Hello, I'm having trouble installing Photoshop Elements 15 on a new PC (Windows 11). Photoshop Elements 15 refuses to activate my license. After contacting Adobe support, I was able to verify (unsuccessfully) that my license was indeed deactivated on my other devices. I also tried reinstalling with my antivirus and firewall disabled.Has anyone else encountered or resolved this type of problem? Thank you for your help. 

If I open two designs in 2026 and I want to move a design in one to the other design how do I do that?  In 2021 I just highlighted and moved to the screen at the bottom of the other design.  Now I can’t find any way to make this work.  Help.

Moved all Photos from old laptop to individual folders on new ASUS 15” laptop then purchased new Photoshop Eliments from Adobe. Opened Elements organizer and highlighted all photos in each folder and imported into Elements {all 6000+ of them}. Have found photos are not in date order as expected, they all seem to have a 2026 date even though the earliest was around 2013. Also some of the photos have a cloud symbol on them, I have not asked for any of these photos to be stored in the cloud. Some thumbnails have a tick mark on them why? I am sure most of my issues are probebly due to the operating system being updated from my older version. But its strainge, I am thinking I should have stuck with my old laptop with Elements 2013. I was hoping for a smooth transition but it seems its a new learing curve. Disapointed that it does not recognise RAF raw files from my Fuji S200 camera, got about 1000 files to convert to DNG;s   

Hello.   Adobe Photoshop Elements 8 worked fine for me when using Windows 10. I did not want to upgrade to Windows 11 but my hard drive had to be replaced and without consulting me, the technician loaded Windows 11 on it, bummer 😞   When I installed PS Elements 8 from the CD disk and entered my serial number, it loaded a totally different version of Photoshop and wants me to pay and/or subscribe. If it's possible to install PS Elements 8 from the disk and run the version I have been using and am familiar with, please send detailed instructions.   I do not need anything more than what I paid for and hope I don't have to upgrade to a newer version or get stuck having to pay a subscription fee.   Thanks for any help.      

I have Photoshop Express in an iPhone Pro 12 and an iPhone 17. The 12 shows “Combine Photos” as an option (I use it all the time). The 17 doesn’t. I cannot add layers.  And nothing happens when I tap “#Combine Photos” right under the search bar  

I am running Photoshop Elements 11. Recently upgraded to Windows 11. I am sure I could see a preview thumbnail of video clips in Organiser before. Now all I can see is a blank image with a file designation, mov, mp4 etc. Have I ‘lost’ a codec?

I began importing a couple of folders into Organizer 2026 yesterday that have 200,000+ files in them. I expected the process to take a day or two based on the rate in which it was processing the files during import. However, the next morning, it was done. Although, it did say it only imported like 8,000+ photos. Problem is, when I went to view them in Organizer, there are 0 (zero) photos/thumbnails showing. Nothing at all in the catalog. I tried to repair the catalog, but that didn't help.