Questions

Hi, I'm using Premiere Elements 9 on Windows 10 with a modern machine.  For some reason, navigating through the timeline is incredibly laggy and difficult to use.  I'm not referring to playback, which is fine.  I'm referring to scrolling or zooming on the timeline, and it takes several seconds to see the response on my screen.  Does anyone else on Windows experience this? Is there a solution? I had this happen on previous Windows machines as well. Thank you!

I have PE 2019 and have imported my drone videos before (7 months ago) with no problems but now I keep getting the error that the file isn't supported or I don't have the correct codec. Below are the specs and I currently have it set to H.265. I have a couple of Win 10 machines, one Samsung laptop, the other a Dell with a Nvidia GTX card in it. I hope you can help. MAVIC 2 ZOOM CAMERASensorLensISO RangeShutter SpeedStill Image SizeStill Photography ModesVideo ResolutionMax Video BitrateColor ModeSupported File SystemPhoto FormatVideo Format1/2.3" CMOSEffective Pixels: 12 millionFOV: about 83° (24 mm); about 48° (48 mm）35 mm Format Equivalent: 24-48 mmAperture: f/2.8 (24 mm)–f/3.8 (48 mm)Shooting Range: 0.5 m to ∞Video:100-3200Photo:100-1600 (auto)100-3200 (manual)Electronic Shutter: 8–1/8000s4000×3000Single shotBurst shooting: 3/5/7 framesAuto Exposure Bracketing (AEB): 3/5 bracketed frames at 0.7 EV BiasInterval (JPEG: 2/3/5/7/10/15/20/30/60s RAW:5/7/10/15/20/30/60s)4K: 3840×2160

I am using Premiere Elements 16 with Windows 10. It was working well untill yesterday. Now it is not starting anymore, just a short flickering of the icon. A call from the organizer doesn't work too.   I tried renaming the folder in ".../AppData/Roaming/Adobe/Premiere Elements" and a new folder is created when starting Elements. But nothing else.   Can anybody help me ?   Title edited by Mod

Is it possible to control the length of an automatic slideshow by either locking it to the time of the audio track or by setting the duration of each slide? I want a fast paced slideshow and there are no controls for this. This should be a basic function. Using premier elements 2019

Hi!I am using Adobe Premiere Elements 13 to edit a video. I have looked through it in the editing-program and it is just like I want it but after I export the film some audio bits dissapears. I have tried exporting the movie in different formats but it always ends up with some audio missing. Please help me! I am in a hurry with this project! Many thanks to anyvone willing to help,Hugo

Am I right that my online purchased version of Premiere Elements 20 will only last for 3 years?And there is a strange thing : In my acount version 20 is called version 18...

Hi, I have a requirement to install Premiere Elements 2019 on a work network which does not (and will never have) an internet connection.   Just for my clarification, is the Offline Activation process valid for all Adobe Products?   https://exception.licenses.adobe.com/aoes/aoes/v1/t1?locale=en   Thanks

Hello,I have an xmf file.It seems it is not not supported.What should I do?Tnx

I keep getting error messages when trying to import .mov files from my phone. Just tried a new lot again today. Some worked (about half) but the others did not import. This issue has been ongoing, I am only persisting with Elements because I paid for it.It says the version is up to date and my laptop is only about 1 year old. Any help would be appreciated.

[Filter: filter notify] whsprague's post body matched "guido", board "premiere-elements". Post Subject: Re: How do i unlock premiere elements? Post Body: Happy that you got it to work Guido.  And, thanks for posting that you were successful.  Body text "Guido" matched filter pattern "guido". Post by User[id=7467153,login=whsprague] has message uid 10732070. Link to post: Re: How do i unlock premiere elements?

Hello,I just paid with paypal online for a premiere elements 20 upgrade.I received a serial number and downloaded the 64 Bits version.But it says that I 'm still in the trial version with watermark!I can't find any place to put a serial number in!How do I unlock the program?

1. I am uploading trail camera video clips with MP4 formats. The audio is mono.   I have used the same trail camera for several years and the same adobe Elements 12.  In September the load laptop Running Windows 7 was stolen so now i have a Dell Latitude i7 7th gen running windows 10. since installing Elements 12 and Quicktime 7 on the new computer i am getting audio glitches in either 2 or 4 second intervals. I have tried several things with no luck. has anyone had this problem before and if so how might i go about fixing it.     2. The video clips play with no flaws in Windows Movie maker, etc.  QuickTime would  give me the Error Code 2041 but i found that if i change the file extension from MP4 to M4V QuickTimes works as well to play the video clips. But when loading the clips in to e Elements you always hear a glitch/click  which may be quite or loud but it is always there.   Any hints or guesses will be much appreciated   Title edited a

I have recently downloaded the 2018 trial for prem elements 2018 and loaded a pre created Mp4 from imovies to see if I could export to DVD in blue ray format. The menu only allowed me to burn at 720 and stated that the 2018 version does not support export to DVD blue ray. is this correct?

I purchased a new Windows 10 computer and installed Premiere Elements 11 on it. On my old Windows 7 computer I opened a finished Premiere Elements 11 project, opened the Project Archiever menu, selected the Copy Project option and copied the project to a flash drive.  On the new computer I opened the Video Editor in Premiere Elements 11, selected Existing Project and opened the copied project from the flash drive.  The video successfully played on the Windows 10 using the video on the external hard drive.  Using the Save As option, I saved the project to my computer and closed the program and removed the flash drive.  When I reopened the Premiere Elements 11 program and selected the saved project it opened on the timeline with the file names of the individual pictures and video clips in the video, but the actual pictures and video clips were missing.  When I tried to open the saved project I received this error message "This type of file is not supported, or th

i am looking to purchase adobe prem elements and possibly photoshop. i had used prem elem 4 and photoshop 6 in the past on windows.was reading up on mac requirements for 2020macOS 2020 64 bit multi-core Intel processorIntel Core i7 (2.6 GHz) or above and 16 GB RAM recommended for 4K editingmac OS X v10.15, v10.14, v10.13 4 GB RAM (8 GB recommended)7.44 GB of available hard-disk space to install applications; additional 10GB to download all optional content (cannot install on a volume that uses a case sensitive file system or on removable flash storage devices)1280x800 display resolution (at 100% scale factor)DVD-ROM drive (for installation from DVD)Internet connection required for product activation and content download* Supported browsers: Safari 7.x or later, Mozilla Firefox 4 or later, or the latest version of Google Chrome macos 2019macOS 2019 same thing64-bit multicore Intel processorIntel Core i7 and 16 GB RAM for XAVC-S (4K editing)8 GB of available hard-disk

I have used E15 for a couple of years with no issues but have now upgraded to E20 and have found the dip to white just creates a short flash no matter how long the effect is set to ie 1 sec or 5 sec.  I have rendered the timeline which has not effect.  I have tried changing the transition to cross desolve which works fine.  I am running Windows 10.  Does anyone have any ideas.  Thanks Andy

Bonjour, Je suis un utilisateur de la version Adobe Premieres Elements 14, j'ai perdu la licence et j'ai besoin d'aide pour la retrouver 😞 Merci d'avance,Vincent.

Hello, I've been using Elements 10 since it was first released, with excellent results! Suddenly, today (24th October 2019) it stopped importing footage from my DV cassettes via Firewire. A message appears, a few seconds after pressing Record button, which reads: "Lost connection to device." (see attachment) yet it continues to control my device. Urgent help really appreciated as I'm working on a commissioned Film! Thanks in advance...   [Moved from generic Start/Help forum to the specific Program forum... Mod][To find a forum for your program please start at https://community.adobe.com/]

Hello,I am working on some lower thirds on Track 2 and I have some footage running on Track 1.  Every time I stop the playback it deselects Track 2 and selects Track 1.  I am trying to see if my keyframes are position good and each time I stop playback I need to reopen up Applied Effects and pick off where I left off.  Any suggestions out there?  Thank you for reading this.  I am using PE 2020 on a smoking Lenovo X1 extreme.

Hello,  Hoping someone can help.  I made a slide show-type movie with mp4s, jpegs, music, etc. using PE 15.  When I completed it, I exported it as an mp4 and it saved just great.  So, I don't think I have any hardware/software issues (I have used PE for other projects and no issues, rendering, exporting, etc).  Once I viewed the exported mp4, I found a few things I wanted to change.  I only adjusted some volume levels, trimmed clips, etc.  I did not bring any new assets into the project.  I rendered and exported.  All in all about an hour video. This time when I exported and watched the mp4 it stopped at say the 5min38 sec mark and media player said this video can't be played.   Thinking it may be the player, I checked the file properties for the mp4.  I noticed the file size of the mp4 was about 500MB when the projeted size was to be about 6GB.  So, it's like it rendered/exportedup to a point and then stopped..

I was just wondering if it is possible to share a premiere elements project that was created on a Mac with the program on a PC? 

Using Premiere Elements and trying to change the thumbnail offset but the timecode is missing. I did hover over this area and it does let me change the thumbnail. Guessing this is a bug.  

I used to edit videos in PE 14 with no problem. Now, even though I can hear the audio fine when I play back the unedited video, when I go into PE 14, open a new project, and add Media, no audio can be heard. I can SEE that the audio track is there, but though I've tried every way I can think of to turn the audio back ON, I can't hear it.

Je viens de passer de la version 15 à la version 20 de première éléments, je souhaiterai pouvoir récupérer mes anciens projets sur première 20.Comment faire il refuse ? 

Hallo, ich habe mal nach 6 Jahren meinen Rechner neu aufgesetzt und Premiere Elements 11 neu installiert, doch jetz stürtzt es ständig ab sobald ich ein Video hineinlade und manchmal auch wenn ich zum Expertenmodus wechsle. Es kann allerdings nicht an den Rohvideos liegen da ich alte probert hab aus denen ich schon einen Film geschinitten habe und es stürtzt trotzdem ab.  Meine PC Daten:  Motherboard: ASUS P8B75-MIntel Core I7 3770 3.4*4 ghzNvidia Geforce GTX 1060 OC 6gb16 gb ddr3 ram 1866ghz2TB seagate barracuda hdd( auf der is das Programm installiert 250gb Samsung 850 pro ssd