Questions

Je n'arrive pas à utiliser l'effet "Réduction du tremblement" sur une vidéo issue d'un fichier mp4. J'ai le message suivant qui s'affiche "Non concordance des dimensions de l'élément et du projet..."Comment résoudre le problème?avec mes remerciements

I made a video (about 8 clips with music). This is my first video with Premiere Elements 2023.I get a couple of "errors".First is the pop up telling me that the file(s) I selected for my video work place do not match my project settings.I do not know what that means or how to fix it.Second is that after making all the clip/cuts, adding music, saving and exporting the video, it starts to play for about 2-3 seconds and then it stops and tells me it cannot play.I have used Photoshop Elements & Premiere for years but this version seems to be causing me considerably more problems than previous version. I do admit I am not a pro, just an amateur so the technical aspects are confusing to me.If more details are needed I will try to provide them. 

I just bought it yesterday and used it for about 4 hours. I had signed in and used my serial code. I just tried to use it today and it's asking me to sign in and I have to type in my serial code. But, every time I do; it says that my code has been revoked. I'm assuming it's because I already used the code to use the app and I don't know why I'm signed out and I can't get back to my stuff. Please help.

Ich habe kürzlich von PE 17 auf PE 21 (2023) gewechselt. Nun erhalte ich beim Öffnen eines Films vom letzten April folgende Fehlermeldung: Ich kann die Datei nun nicht mehr bearbeiten ... Gibt es da irgendwelche Lösungen? 

Hello All,I have an old copy of Premier Elements 8 and I want to make slide shows of my images with music and narative. Does Elements 8 provide this capability? If not I'll upgrade before I invest too much in learning it. Thanks in advance. 

HiI have been creating an ''annual review" of various videos I took last year on Premier elements 13, including editing, adding music, then rendered the finished video.  However when I try to replay the finished film all I see are blank spaces where I had inserted the clips together with a message "where is xxxxMTS?"  Extremely frustrating and a waste of time.I would appeeciate any assistance, thank you

Ich habe mit der Neuinstallation von Adobe Premiere Elements14 (gekaufte Version im Mediamarkt) auf meinem neuen PC offenbar die maximale Anzahl - mit gerade mal 2(!!) Aktivierungen erreicht. Es kommt die Meldung  "Die Seriennummer....... wird bereits von der maximal zulässigen Anzahl von Computern verwendet. sie müssen innerhalb von XY Tagen einen anderen Computer deaktivieren, um dieses Produkt verwenden zu können." Das Problem hatten einige User bereits vor mir beschrieben. Aktiviert habe ich es aktuell aber nur auf meinem Laptop, mein alter PC existiert jetzt quasi nicht mehr (das ehemalige Systemlaufwerk C gibt es zwar noch, es ist aber aber komplett formatiert und leer als Ergänzungsfestplatte im neuen PC).Ich sehe in meinem Adobe Account/Konto aber keinen Computer, dien ich deaktivieren könnte. Kann mir der Adobe Support helfen?

Good Morning from Australia I have created a project in Premiere Elements 2020 and have inserted Menu Markers and created a Movie Menu.  This worked beautifully until I came to 'Burn to Disc', only to discover the burn in HD is no longer available.  I have saved the project in many of the options available only to find the Menu is not saved.  My question is...how do I save the project complete with the Menu to be able to burn to disc or  copy to a Stick?  Or, does it now mean that to insert Menu Markers and Movie Menus in this version is a waste of time only to have to redo them in another product?   I did, however, import a MP4 version of the project into my Premiere Elements 14 version but had to redo the Menu Markers and Movie Menu.  Once I did that I was able to burn to DVD in HD successfully. I have checked through the posts on this forum but was unable to find anything about saving the project with menus. Your response will be greatly appreciate

I've been digitalizing DVD family videos for use in various projects. The last two DVD's have been resistant to rendering in Premiere Elements 15. I have restarted the rendering process multiple times and it will freeze. On the last video, it finally (after hours of trying) did render and the yellow line disappeared. My question is is it necessary to render before I export the videos? My goal with the videos is to use only small cuts from the large files that I'm saving.  I'm thinking that the problem with rendering will likely go away once I am working with much smaller videos. Thanks for your help! Jan   You need to ask program questions in the forum for the program you are usingTo ask in the forum for your program please start at https://community.adobe.com/Moving from Using the Community (which is about the forums) to the correct forum... Mod

If I put photos in a youtube video using adobe premier elements, should they be type jpg or png?  Will converting my jpgs to png help make higher quality compression in the end?  Or does it really matter? When I go to youtube.com via the google chrome browser on my iphone, my videos play in a small square with poor resolution.  They play fine on android, on desktop, on an iphone if using the youtube app or if using the safari browser.  Everyone else’s video play fine too so it’s only mine.  I was exporting my videos with 4K resolution so I don’t know if that has something to do with it.  Wondered if you had any advice?  I think youtube compresses videos so I just don’t know if I’m exporting them correctly?

Gello. I Have a freezing problem when I try to "render" or when I try to "export" my video with Premiere Elemnts 2023. My project settings are correct and I don't need to use a trick to do so, my Windows 11 et my Intel NUC drivers are correctly updated. Like Mark says I can edit my work with Premiere Elements 12 and its a pity to be stuck with this new version. Can you help me plese. Georges.   You posted to a version 2021 discussion Branched to a new discussion and title renamed... Moderator

Hi there all,I desperately need help. I'm trying to make a youtube video but I have seperate audio and video clips. I'm trying to align the audio from my high quality mic to the video clip's camera poor quality audio, so I can align the high quality mic audio with the video itself and then mute the video audio. BUT I CAN'T I can't align it because in the most zoomed in possible timeline, I can still only move the clips by the 00:00:00:01 second intervals, but I need like a 1/4 smaller interval than that to move the mic audio clip (bottom) to align with the (top) video audio clip in order for my audio and video to align.This is super important and urgent, so please help, as if I can't align the video and audio then the elements program I bought is literally useless and therby I will want a refund.  

In Premiere Elements 2023.Using the process shown in the animated sky guided edit,  when I apply the Ultra Filter, and select the key color my foreground picture is turned gray scale.  I want it to be color.I've played with the sliders to no avail. I clicked on the ultra key help button to see if I can learn anything and I am sent to the start of the help pages.Can any body make it a color picture?  

When I try to use pan and zoom, it presents two pre-created focus frames. I can't move or resize the first one and  it is not what I want to start with anyway. How do I shut that pre-create process off and use the photo as is? 

Download Premiere Elements 2020 to new laptopHello,I was given a version of Premiere Elements (and Photoshop Elements) 2020 as a gift and also used it for a long time. Now I have a new laptop and would like to uninstall the programme on the old laptop and use it on the new one. That should normally work, shouldn't it?According to the Adobe website, I have to log in with my account and then see all my purchased programmes under "Products". However, I don't see Elements 2020 there. I have also checked whether I am logged in with a different account on the old laptop. But I use exactly the same account as on the new laptop.The product key no longer works, of course. It was for use on one device. But that means I should be able to install it on another device when I log off the other one. But I can't install the programme.What can I do to be able to use Premiere Elements 2020 on the new laptop? It's quite a pity if I have to buy new programme licences in addition to the laptop.Thanks for y

Elements does not recognize any of my audio plugins. How can I fix this?

Good day, I am working on a deployment package for my clients. However, I can't find an offline version of the installer for the latest Premiere Elements software. I was informed through the following ticket that there aren't any offline installer for Premiere Elements. (E-000810268)This is an issue since I'm working on corporate network and we don't have access to internet while we install the software. While there be an offline installation package for this software? thank you

I'm trying to copy and paste images and text in order to replicate the transistions, effects, image length, etc. When I do, and I make changes to the pasted content, it also makes the same changes to the ones I copied. How do I do this without the originals being changed? Help please! 

I can make a one minute timeline with a few 4K clips but there is now way to export it!A few seconds after pressing the export button the program freezes. My laptop is brandnew with windows 11 and an intel i7 processor with 16GB memory.I re-installed the program twice and even made a new Windows 11 installation but theproblem stays the same. Anyone working without problems?

Hi all, I am just a beginner, making my first music video. I have the backing track all the way down, then three sung versions, which I synchronized and then one on 4 I have just clips with general footage which I needed to make cuts on. All seemed to go well, I was very careful to see that it was highlighted before I made any cuts and that the selection hadn't jumped down, saw each clip I deleted disappear, draged the left over bit back, then went through it, made a few more cuts but at the end I noticed that the clips down to the backing track all had a big gap in the middle, What happened and how can I prevent it from happening? This ended up costing my husband a lot of time to correct (it was far too complicated for me to do). I need you help...... 

My Premiere Elements 2023 stopped working. Whatever I do it insist on trying to open everything with my previous version (2021). Of course that does not work so it seems I lost all my work in progress! I uninstalled and reinstalled, deleted, tried the "Open with" trick... nothing works. It worked up to last night.   I am so dissapointed in the "upgrade to 2023". I lost the thousands of hours I put into Organiser 2021 because of course the new version cannot read the old version, and now this (and of course us private users dont seem to get access to Adobe's tech guys for support...)   Any suggestions on another program I can use?   Regards Sam   [title edited by mod]

Does anyone know why I'm stuck on this screen after I signed into Adobe Premiere Elements? 

Hi, I am just starting to use Adobe Premiere Elements 2018 and I have come across a problem! I have several clips, worked on one and made cuts, which is on Video 3, then brought down another one to position 1. Now I want to work on that one, highlighted it, but when it gets to the place where 3 starts it jumps up and I see no way of highlighting it! Help, please............ I am just a novice and struggling with a music video! 

I just bought a new computer (after 15 years) and updated from Premeire/Photoshop Elements 11.  I used to edit 1080 24p video in premeire, create a slide show for pics in organizer, export it to premeire timeline, then export the whole 1080 24p file to H264 AVCHD - then pull into DVD Architect to create menus and create a 1080 24p blu-ray (Premeire didn't have a burn option for this) ISO file.  Burn to blu-ray with ImgBurn.  With a new setup, I'm looking to start capturing video 4k and basically do the same. What I want to do is Import/Edit 4k, create a 4k slideshow from photos and add to end of timeline, create disc menus and burn to a UHD Blu-ray at 4k 24p.  I'd expect a modern package like Premeire/Photoshop Elements 2023 to be able to do all of this within itself - but it appears not? I can import/edit 4k, but only export as a file?  Organizer slideshow output limited to 1080p?  No export slideshow to premeire timeline? No burn to blu-ray opt

As my number of high quality photo's grow due to my phone camera I noticed more and more miniatures missing. This makes browsing though the catalog a real problem. trying to solve the problem I read: "The missing icon is also displayed for large files for which the thumbnail cannot be generated."(https://helpx.adobe.com/elements-organizer/using/troubleshooting-catalog-issues.html) These seems a rather strange and unwanted feature. Some questions I have:1. Why not use a dedicated icon for this so users have a better understanding of what is the issue?2. What can be done about it? As it is a growing problem.. 3. How come some pictures have this missing icon and some don't as they were all shot with the same camera?4. Why is the refreshed miniature not saved? When I refresh the minitaure it restores (so it actually is possible to create a miniature), but this miniature is not saved. Opening the Organiser agian will result in again displaying the Missing icon.  I a