Questions

Issue - Every time I try to export a sequence (doesn't matter what content or type of files) it crashes. Adobe Premiere Pro version number: 25.1.0 (Build 73)Operating system - macOS - Sequoia 15.3.1 (24D70)System Info:Apple M2 MaxRAM - 32GBSSDVideo format: MXF - AVC100CBG_1920_1080_H422IP@L41 & AVC_1920_1080_HP@L41Workflow details: Multicam sequence, with two different file formats. Not graded and no effects.Steps to reproduce: 1. File>Export>Media2. Change Name3. Usually tick Max Depth & Render Quality4. Choose CBR and set it to 155. Hit exportI have also tried not making these changes and had the same result.Expected result: An exported file.Actual result - The encoding window pops up and immediately closes. Any help is much appreciated.

Hello, I just updated my OS (on mac) to Big Sur, in order to update Premiere as well. My old 14.5 version opens without problem, but if I try to install some new versions (15.2, 15.4.1, 22), it never opens, and I see that it quits always when looking for "BCC layerdeformer.bundle"... Have you an idea about this ?Thanks !Florence

Hi, I'm trying to find a way to add a track in a sequence with a script. (as the last commands from the menu list "sequences", add or delete tracks). Fab.

Whenever I type using the text tool it activates the keyboard shortcuts instead of actually typing (selects other tools and functions).I mostly use a subtitle present which I drag onto the graphic and type from there. But niether do the present and standalone tool work.1. Drag preset onto graphic2. Click Graphic to highlight text box3. Type4. Shortcuts are used instead.I have double clicked the graphic in the timeline to full highlight the example text im replacing and still shortcuts are used whenever I type. This has only started happening after a month or 2 (been using the program and doing the same thing for a couple years).I'll attach pics in case I haven't described it well but I saw others having issues from 2017 and the solution was to restarted whilst holding shift and alt (this did not work for me). In Pic 2 you'll see typing i has selected Source IN on the timeline. In Pic 3 this is the only workaround I have for the time being - I cant select the graphic in the timelin

I’m part of the IT section supporting a municipal government office, where we currently manage approximately 20 Premiere Pro CS6 installations. Until recently, all installations functioned without issues. However, about three weeks ago, users began reporting that some imported video files display green and pink colors. The same video files (MP4) play fine in VLC.I’ve conducted extensive troubleshooting, including a thorough search of Adobe forums and other discussion boards. I’ve followed all recommended solutions—such as ensuring Windows 10 and 11 (64-bit, Enterprise license) are fully updated with the latest graphics drivers and system patches—but the issue persists. Additionally, I tested installing an add-on GeForce video card with 2GB RAM and the latest driver, yet the problem remains unresolved.Any guidance or suggestions you could provide to resolve this issue would be greatly appreciated. Thank you in advance for your assistance!

In bygone days when you linked A/V clips they moved in unison:, until you Unlinked them.I've never understood why the Link option stopped working.

Hi, I'm still on Acobe CS5.5 and I'm using a 4k monitor to edit videos. There is an issue I can't solve. Tool icons and fonts are too smal. I feel extremly unconfortable. Could you please help me?

Hello everyone, I'm shooting in flog c format with fujifilm xh2. But when editing on premiere, the image processing is very slow and I can't use the preview fluently. Does anyone have a similar problem, what should I do as a solution?

Hi, I would be so grateful if anyone has a clue what I'm doing wrong with the colour management settings. I have an issue with my footage still being over exposed when editing in premiere pro 2025. I've been able to solve this issue in the past on my other computer, I now have a new MacBook Air M3.  The footage is recorded with iPhone 16 pro, I had the HDR settings on when recording (now turned off).  I've followed these steps: - Display colour management, auto detect log and auto tone mapping --> on.- Rec.709 selected. - Tried the three different gammas: 2.4, 2.2 and 1.96.  Truly grateful for any help or ideas on what I should do. 

There's a huge c70 proxy workflow issue with Premiere pro! Problem 01 - My main rec format is XF-AVC and I prefer my proxy files to be smallest i.e XF-AVC S (MP4)To my surprise premiere pro doesnt let me! There will be issue of audio channel. I also tried making same audio channel, still it won't let me link whatsoever.The workaround? I have to proxy in XF-AVC. Creating MXF proxy file. This allows me to link proxies irrisepective of audio channel for some reason.Problem 2 - I work a lot on B-rolls which are high frame rate 50/60 FPS. Now, If I interpret in premiere. Oops! you cant do that. Premiere will only interpret the main file but not proxy.Workaround? you have to take the video in timeline right click speed to 50%.This is a tedious task! if you are dealing with a lot of b-rolls.Final thoughts - I thought this is some techinical limitation. Outm of curiosity, I tried all this in Davinci resolve studio and voilla! everything works as intended! I can film in XF-A

I am working in 2025.1.0, my friend in 2024.6.4, and he should everytime downgraded my project through the website or through console panel (yeap, through console panel we can choose a version of premiere and whey will open project wich created in newes version).Why in Adobe After Effects have got this function, but not in Premiere? 

I'm working on a 360, stereoscopic timeline that will be played out by 6 PC's onto an 360 LED screen. I'll need to split the master 12816px x 4096px timeline up into x12 (2136x2048px each). The stereo will be top/bottom. Is there any way of doing this easily in Premiere or other software? (I'm not creating the stereo, that's  been shot in-camera). A colleague has a probable solution using a script for FFmpeg but avoiding rendering out the huge master in one piece would be good!

Hello! I am going from my Windows workplace to Mac. And I want to use my Windows keyboard shortcuts on there, but I can't find a way to convert CTRL to CMD and ALT to OPTION. Is there a way to import my Windows keyboard shortcuts to Mac and do that automatically, or is there a third-party app that could do that? It would be such a headache to make every keyboard shortcut (hundreds of combinations) manually. Thanks for the replies!Mihkel

Hi! Im having issues importing an image sequence which has been happening a lot lately and I need help finding the issue. I havve also named the sequence files to avoid any issue which still havent worked. The first image works and anything else has an error message. My colleaugue has been able to import the exact same sequences of images on his compouter with no issues. Any help is appreciated!

Hi, I just noticed that when I create a new sequence in Premiere Pro and import a video into the timeline, there are gaps on the left and right sides. It’s not a huge problem, but I don’t know why this is happening. In the sequence settings, the frame size is correctly set to 1920x1080, but on the right side of the window, it says '120:67'. This number should be 16:9, not 120:67. I'll add screenshots so you can understand better. Thanks!

I wanted to open a project i was working on the day before. A pop upo appeared saying something about an effect not displaying correctly, i can get roid of it to open the project, and could add the effect later again. I clicked ok.  Now the effect is gone, i have no idea how to get it back and als installing the effect pack again did not help.  What is this? I have never seen this pop up before. How can I egt my effect back? Where would the file location be, so I can look for it manually?? Thank you so much 🙂

Is there any way to automate audio leveling in Adobe Premiere? I used the Auto-match option in the Loudness panel in Essential Sound, but it doesn't work. I want the entire audio waveform of the files on the audio tracks to have a specific loudness range, for example, between -6 and -1 decibels. Right now, I have to cut parts of the file where I see the waveform being too high and manually lower it. It's tedious and repetitive. How can I automate this process?

I have a question.When importing an XDCAM HD 422 60i OP1A MXF file with embedded CEA-708 closed captions into Premiere (on a MacBook M4), will the closed captions be retained?If they are retained, I would like to know how to import the file while keeping the closed captions intact, make some edits, and then export the file while maintaining the closed captions.Additionally, when exporting an XDCAM HD 422 60i OP1A MXF file with embedded CEA-708 closed captions in Premiere, I want to set the captions to "Roll-up 3."Are there specific rules or guidelines for creating caption files?

The paucity of keyboard shrt toggles for both playback and targeting for audio channels/tracks has been a continuous complaint. Yep, but soon, no more! The current public beta build has A TON of audio toggle shortcuts, from solo and mute one/all/selected to target specific audio tracks for copy/paste operations. I'm kind of be-goggled looking at everything that comes up now if you type toggle in the search bar. So go take a look at what's coming!

I’ve been experiencing a recurring crash issue with Premiere Pro. As soon as I open the program and load my Premiere Production project, the editing screen appears but immediately freezes. I can’t access any menus or click anything within the program. The closest I’ve gotten to a fix was uninstalling and reinstalling Premiere Pro. It worked briefly (about five minutes) before crashing again and repeating the issue. I’m running Premiere Pro on a Mac Studio with more than enough power to handle the software. It has been running perfectly for the past five months until now. Any suggestions on a fix?

Good morning,. I've been having some issues with Essential Graphics. I'm not able to live preview the essential graphics within the "My Templates" space (the ones that are predetermined in Premiere Pro). I can only play them once I drag and drop them in the timeline. Nevertheless, I can preview in the Essential graphics panel those that are integrated in the "Adobe Stock" space (free and premium), without necessarily adding them to the timeline.It's a bit frustrating because the fact that I feel obligated to drag and drop the essential graphics to the timeline only to view them, is time-consuming when you're editing.I've updated the software, restarted the computer...and nothing. I am using the Adobe Premiere Pro 2023 version and I'm working on a PC.I was wondering if maybe you could help me find the solution to this problem.Thank you.I look forward to your response.

I've never had this issue before, but just recently, when I drag an imported video clip onto the timeline, it only puts the video portion of the video onto it. The audio portion is left blank. The only way to prevent this is to drag the video into a new sequence, which imports it correctly. So I've been able to use the annoying workaround of importing each clip into its own sequence, then copying and pasting it into the master sequence, then deleting the new sequence. Did I accidentally check some box that caused this to happen? How do I fix this?

I have been having this issue with Premiere for the past few hours. Any time I try to edit a video it freezes the playback after a few minutes and does not allow me to fix the problem, even if I close the panel, restart the program, or my laptop. I have tried every fix I could find, including re-installing Premiere Pro and testing other versions of the software but nothing has fixed it. I don't think my footage is the issue as this is happening on all of my projects. The bug immediatley happens if I open a new window/browser on my laptop, then return to Premiere Pro. Everything else in the software seems to be working outside of actually viewing any footage or the current timeline, but then after a few minutes the entire software will crash. Please let me know if there is any way I can fix this or further contact Adobe for support. Thank you!

I was previously using Camtasia to create video guides to demonstrate how to use software for my company. Camtasia has a lot of quick effects that can be easily dragged and dropped onto the timeline.I found Camtasia very efficient for screen capture and creating video guides for software.My company then instructed me to use Premiere Pro instead (because they had a company license).Unfortunately, I cannot achieve the same level of efficiency, especially when it comes to creating rectangle highlights.The closest I could get was to use the legacy "Write on tool" to draw a rectangle. It is a lot slower because each rectangle has to be created individually and they can't be resized much. The biggest issue is that I can only use this method for drawing small rectangles. The larger rectangles end up turning into dotted lines (see video below).I did try creating the rectangles in After Effects, but working between the two applications is totally impractical, especially when I am creating dozen

Welcome to the Adobe Premiere Community FAQ. Please bookmark this page and return here for updates. Thanks!Getting StartedGetting Started in Premiere Pro (User Guide) FAQ: How do I learn Premiere Pro? FAQ: How to Design a Workflow Pipeline for Premiere ProInstallation IssuesFAQ: How do I reinstall a previous version of Premiere Pro? FAQ: Prior major releases of Premiere, Audition, Prelude and AME have been removed FAQ: how to save your customizations and update Premiere Pro between major versions FAQ: UPDATING to PrPro 2023: HOW TO!Project Set UpFAQ: How do I choose the right sequence settings? FAQ: Deploying and enforcing custom preferences in Adobe Premiere ProImportFAQ: How to work with Variable Frame Rate (VFR) media in Premiere Pro? FAQ: Why do large H.264 Files from OBS Fail to Import? FAQ: How do I import a Photoshop file into the Essential Graphics panel? FAQ: How to create a custom proxy preset for vertical video in Premiere Pro FAQ: Batch processing files in Photosohop for us