Questions

How to display the search result alphabetically in Robohelp responsive HTML5 output. I use Robohelp 2019 and the search result is not shown alphabetically.PFA screenshot - I searched for Add Asset. The search result is showing the first topic starting with the letter "i" and then "A",  "W", and "G".  

Hi, Please could anyone let me know why responsive HTML output is displaying the TOC twice.. 

I'm using RoboHelp 2020 and some of the links in the TOC are doing strange things.  For example, I'm viewing Page A and select Page B in the TOC.  Page B correctly displays, but the TOC jumps to Page C, which is in a different section, and the breadcrumbs also show the path to Page C.  It's like something has gotten crosswired, but I haven't been able to figure out where the problem lies.  Any suggestions?

The icon for some of my folders for this project look like "topics" with no toggle arrow to the left.Yet, in RH 2020, I was able to click the blank area (where the toggle arrow would be) to open the folder.Now in RH 2022, that no longer works.  The folders can't be opened.Anyone else have this problem? and find a solution?(I will probably re-create each folder and move the topics into the new folders -- unless someone has an easier way.)   

In the extremely unlikely event that there is a scripting person on the forums, can anyone tell me how to use PROJECT_VARIABLE_RENAME? What's the syntax? Do I use it with setValue() or something else?   I've read the scripting "guide" in the RH2019 help which is utterly inadequate for my needs. I've tried multiple combinations of of parentheses and curly brackets and with and without value labels and commas - my imagination has now run out of options in this regard. I've looked at every sample script provided with RH2019 and RH2020. I've contact TCS support who have advise they can't help with scripting.    My next step will be randomly posting on other Adobe forums in the hope that someone there can help...

Hi everyone, does anybody knows if Responsive output HTML 5 is included in Robohelp 2022 trial? I can't find the way, do I have to configure something?. Thank you for helping me.

Hello, I am trying to install latest Adobe Robohelp trial version from the Adobe site but the installer on the site is damaged. Where can I install the trial version of RH 17? Thanks,Priya

How to get/enable HTML Source code view in Robohelp 2020?? There was HTML option next to Design in Robohelp 2019 . I am unable to find this in Robohelp 2020. Please help. 

Hello,I am wondering if I am missing something here.  I am testing out RH2022 for mac.  I converted a copy of a project I have from RH2020.  In my print TOCs, I have a legal warning located under my front matter.  In RH2020, I could select a master page for front matter content which applied my master page to the legal warning with no issues.  With 2022, I do not see that option for front matter content in the new Template option under the Output tab.  Under Templates - <my template> - Settings, I see the new location to specifiy layouts for different sections of the doc - but no front matter entry.  Even with my main layout/master page selected as the default, any topics in front matter, other than the cover and toc, print to PDF without a layout.  I have tried setting the layout/masterpage at the topic level itself with no success.  I also tried creating a new toc in RH2022 as well as a new project (to rule out some weird m

Hi!I've got about 300 pdf files, each of about 500 pagesI want to create something like html help from these pdf files.I added some pdf files, as topics. So it looks good. I can navigate in left panel and look for my pdf, that opens in new window.I don't need to use search inside these pdf's, but i want to manually create search keywords. So when i enter my keyword, i wooul like to see pdf file in search results. I can add search keyword to html topic. But how to add seach keyword to pdf file (that is in TOC)? Regards,Anatoly   

Hi, I am using Robohelp 2019 version 14.0.1.015. Could you please let me know how to upgrade it to the latest version? Also, please let me know the latest version details. The last time I tried downloading the latest updates, I struggled to install AdobeRobohelp 2019 again. every time on running the setup,  I was getting a message stating that "your browser or OS is no longer supported and that I need to install the latest updates". The following post helped me to fix the issue -  post https://community.adobe.com/t5/robohelp-discussions/i-get-error-message-when-attempting-to-install-adobe-robohelp-2019-regarding-unsupported-browser/m-p/12695939#M142573' Regards,Lija

Our organization is just switching over from Robohelp 7 to Robohelp 9.  We noticed that search results are sorted by rank, which is not ideal for our environment.  I have checked through the entire Help file and cannot find mention of how to change search result order (we are using WebHelp Pro) in our Knowledge Base.  Web searches have come up empty, as well.Is there a way to sort search results alphabetically still?

Ist es möglich, sich ein Inhaltsverzeichnis im klassischen Sinn, also Kapitelangabe mit der jeweiligen Seitenzahl, aus einem Online TOC oder Book TOC generieren zu lassen? Das Ergebnis soll ein Output vom TOC mit dem TOC als Seite (klassisches Inhaltsverzeichnis) sein.

Hi! I've got 20 hyperlinks in one html page. All links are to the ONE pdf file.Each link differs from other by "page property".For Example:link 1: myfile.pdf#page=4link 2: myfile.pdf#page=10link 3: myfile.pdf#page=15link x: myfile.pdf#page=x I want to open all links only in one new page (tab). Is it possible?I've tried to use different page destinations (same frame, master page, whole page...) But it opens in new one or in the current page. I want to use only one new page.PS i don't want to use popup frame. It is useless when pdf is about 200 pages. Any suggestions? Best regards,Anatoly

Hello! Thanks in advance to anyone who reads this question and is able to assist. Earlier today, I was working in RH 2017 when the application froze and then crashed. I had a few topics open at that time. When I restarted RH, everything appeared fine. However, I used Visual Studio for version control and the next time I went to check some of my local changes in, I noticed that several of the .FPJ files were updated to remove references to certain topics/.htm files. I did not make these changes, and assumed they were something that happened during the crash, as some (but not all) of the topics that were removed from the .FPJ files we the topics that were open in RH during the crash. (Please note that I only use version control to keep a backup of my files. There is no one else checking in changes that I am pulling down and using, as my team found this paradigm problematic within RH). I rejected the changes and reverted to the previous .FPJ files that still referenced the

hi at all ...is there a way to insert a text box with the scroll bar or another object that contains text and / or images always with the scroll bar option?I have tried with these options but no one give me the option to have the scroll bar at the bottom...

Have Adobe RoboHelp 2017, in the manual I have a jpg on each page of my manual which is the header. when I go to output it to a web HTM the jpg is gone and the font is really wonky. What am I doing wrong. It use to work and then I had to change the header and now it won't upload and I saved the image with the same file name exactly as the previous version. 

Hi,  Could you guide me how to design in Robohelp these types of notes/warnings, recommendations? We use Robohelp 2020.8.34I tried using a Table and a Text Box but I couldn't remove the borders or put a fill color on it.I attached examples of designs. Thank you so much.   

Hi, when generating a RH2015-project, there was an option to convert all auto-sizing popups into hyperlinks. Now when testing RH2020, I cannot find this option back. Someone can help me? Paul Van Herzele, Belgium 

hi there, is it possible to change backslash keyboard shortcut to other key? I cannot find in anywhere that says Toggle layer mask on/off as rubylith in the keyborad menus.

I am using Robohelp 2020 and trying to merge individual projects into one Parent project. Here’s what I have tried so far: Created a Parent Project with a blank topic titled First_Topic.htm.Created two child projects with one topic each.All projects are saved in the same folder.Applied my CSS & stylesheet to all the topics.Added references to the two child projects inside the Default TOC in the Parent project using the ‘Insert Child Project’ icon.Configured the Responsive HTML Output preset with Start Page set to "Training_Resource_Center.htm" (which isn't an actual topic in my content).Default topic is set to First_Topic.htm, which is the blank topic in the Parent project.Upon clicking the Generate icon, I received a message: Output generation successful.However, when I try to view the output, it doesn’t render. I only see a blank HTML page titled Training Resource Center with 4 gray squares rotating. I am able to generate the responsive HTML output for each of the child proj

Hi all,I am a bit at a loss. I am using RH 2020.7.46 new UI. I don't understand what this setting in the frameless skin editor does exactly: I deleted the button "Expand/Collapse all" here, as I don't want it to be displayed on my pages. I do not use expanded text. However, this took no effect.I then found another place in the skin editor:Here, I tried which button-number was the button I wanted to be deleted and set the display to "none". Now, the button is no longer displayed. Instead, a search button is shown which is not working (no tooltip, no on-click-action).So, I don't really understand at which place I have to define what.Is my assumption correct that I have to define the function on the first tab and the layout, image etc. on the second?  Why are there no image paths given for buttons that definitely have an image? How am I to know which button is which number? In some cases, I get a marker in the editor, in some I don't. Also, deleting a button in th

We do not use the Index and Glossary in our documentation Output but I do see *idx. (and *.glo) files in our projects.I assume this is related to the Output Preset | Content | Include Index checkbox (defaults to checked)?If we don't have keywords, what is the effect of the checkbox on or off?If we don't need the output Index/keywords, can I remove the <project>\index\*.idx file on the backend without any adverse effects?Since we have our doc files in a repository, I just wanted to make sure it was okay to delete the file(s) from the repo. I think the answer is yes but just checking. TIA 

Hi everyone. I've been trying to export all topics of my project to do a manual translation.When I select the topics that I want to translate and I press export button Robohelp seems to start the exportation but never ends it. It seems to be blocked and then I have to restart the program.I've been trying to solve it by myself and I noticed it only happens with some specific topics.Those topics I can't export have the particularity of having numbers between the text. Then I replaced those numbers by text (7 to seven) and then the export worked.I thought that the project might be corrupt so I tried with a new project. The problem still happens.I tried with machine translation but got the same result.I've been using machine translation before and never had this problem with numbers until now.I'm using Robohelp 2020.8.34 Has anyone had this problem before? Hope someone can help me solve this.

Hi! I am providing non-web content for users and preferred the frames page formerly used for output. New output formats are fine but my search results appear in the main content area instead of the left navigation panel. This make for an awkward user experience as you must keep hitting the back button to see the search results again for every instance found of the search item.Can't I get my search results to appear on the left panel where the TOC appears like it used to?TYIA!