Questions

Firstly, I want to make clear that the following article is of no reflection to Adobe software products. The actual products are great and work for what I need. However, the service representing the products is to be taken with extreme caution.  I signed up for a 7-Day trial to complete a very important document for a court clerk's office. Upon the ending of my trial period, I was charged in advance a pending amount of $29.99 on 11/25/2025. I canceled the payment and the plan on 11/25/2025 (well within the refund period). I was immediately locked out the product plan and recieved an email detailing so. Likewise, I was given a message about a refund within 5-10 business days ("depending on your bank").  This was not a simple refund. I never received a refund within the time period, and the $29.99 was finalized with my bank and no longer pending. So, essentially, I paid for a service that I no longer had access to.  I went through the mediocre help cent

Hello, I'm working on a primary source research project with thousands of images of letters, photos, musical scores, and more (some are PDFs already, though many still need to be compiled into PDFs), and I got the Adobe Pro subscription in order to manage and process these. However, I'm finding that many of the tools that I need (such as batch-crop/fast-cropping tools and the ability to transition from a color document into a b+w document) aren't available, or the work is rather painstaking to do in Adobe. I'm curious if anyone else has run into a similar issue -- do you use Adobe to do this work? Do you have any tips/tricks? Additionally, my free trial runs out tomorrow, and I'm wondering if anyone knows if Acrobat Studio would be more helpful for this. I've seen that Lightroom has the capacity to Batch Crop, but I'm not sure if that's the right option for me. Any ideas? Thank you so much!

When Acrobat tries to be updated there comes message, that updating failed. There comes erros message 1646. I tried to remove and reinstall Acrobat, but then came another error message: Adobe Acrobat (64 bit) previoius version can not be removed. Then came message installation interrupted. What should bbe done to solve the problem?

Hello. I am unable to reorder Tools in the Tools Panel on the left of the screen. The instructions I've found online seem to indicate that I should be able to "Drag and Drop" tools in my preferred order. However, I cannot select any of the Tools to Drag them.

I have a sneaking suspicion I know what the answer is going to be to this, but here goes anyway.... I need to create a form (in Indesign) that is ideally only one page, but will contain 6 versions of a particular table at the same location on the form (with editable form fields just to complicate things...). But only one version of the table being visible at any one time. (i.e. click a checkbox and Table 1 appears, click the next check box, Table 1 disappears and Table 2 appears in exactly the same position).I realise this may be way beyond the capabilities of a static PDF, but I thought I'd check if anyone may have come across this sitution before. I'm trying to avoid having to give my client a 6 page form and tell them to delete the various pages they don't need each time it's used.

Is this attached email solicitation to me legit?   

Hi everyone,This is quite a niche topic, but I’m hoping to hear from those of you who have at least some hands-on experience with print production. I’m looking for practical insight: what level of sheet misalignment is generally considered acceptable in paper mounting / duplexing, or what tolerances have you actually encountered in practice?I tried searching for this information but with no success.A bit of context. Recently, I commissioned a project involving triple-layer business cards, with centred text on both the front and back, plus screen printing. I know this is an unusual and potentially challenging setup, but the client was willing to pay for this finish. My own knowledge of the process is mostly theoretical, so from the start I asked the printer to be upfront about any risks and limitations. I was assured it wouldn’t be a problem — they prioritise quality and have experience working with agencies.My mistake — I didn’t ask for a proof.Upon receiving the cards, I noticed that

Hallo, Ich möchte in eine bestehende PDF-Datei (514 Seiten) ein paar neue Seiten hinzufügen.Beide PDF Dokumente sind aus EPLAN P8 exportiert und haben einen Seitenbaum zur navigation.Dieser Seitenbaum soll mit den neuen Seiten erhalten und ergänzt werden, wenn die neuen Seiten mitten ins Dokument eingefühgt werden. Ist das so überhaupt möglich und wenn ja wie? Welche zusätzlichen Tools/App´s benötige ich dafür? Danke in voraus.

Hi. PDF Adobe took money from my bank account and I did not approve this. How do I get it back?

Hallo, ist es möglich eine Word-Datei als einzelne Seite zwischen den Seiten einer pdf-Datei einzufügen, so dass diese Datei mit Word bearbeitet werden kann.  Gruß, Franz 

Good afternoon. Since two weeks, I have been unable to save any .pdf-document in Adobe Acrobat. I keep getting the same error: "The document could not be saved. There was a problem reading this document (135)." I have looked at all possible solutions posted on this discussion board, and nothing solves my issue. Naturally I have also tried restarting my computer and re-installing Adobe Acrobat, to no avail. The problem happens both with documents I made myself, and with documents made by people outside my organisation.The problem happens both with documents that contain comments, and documents that do not.The problem happens whether or not I make any changes to the document. Even opening any document and immediately pressing the 'save'-button results in this error.The problem happens both with 100-page documents and single-page documents.The problem happens both on my regular MacStudio and on a random Macbook. Apart from all the possible solutions already posted last year

I would like to install Adobe Acrobat Professional XI on my new desktop. I understand that this version is no longer supported because Adobe has discontinued technical support, updates, and security fixes.Could you please advise on the next steps or suggest an alternative solution?

Hi Community members , Good daywe purchased adobe acrobat X CD's with serial keys and installed on computers , but suddenly due to virus attach we could not able to uninstall / deacticated adobe from computers and we formatted, now after formatting these serial keys of adobe acrobat X not woking " says keys already used " , pls guide is there anyway to reset these keys to work again , Appreciate your support 

I subscribed to the 7-day free trial of Adobe Acrobat Pro + AI Assistant for Acrobat and was charged €32.87 immediately on December 12. I canceled the subscription within 3 days and received a cancellation confirmation email, but no refund was mentioned. I checked my bank account and there is no refund in it.Could you please help me with this issue?

Hello 👋I’m experiencing an issue where my digital signature is intermittently not being written to the PDF, even though the signing process appears to complete normally.When signing a document, I enter my certificate PIN/key as expected. Acrobat then shows the usual signing progress bar and saves the file. However, in some cases, after the save completes, the document is marked read-only but the signature itself is missing from the PDF. There are no error messages shown.To try to resolve this, I’ve made the following changes:• Menu → Preferences → Signatures → Digital Signatures → Creation & Appearance• Changed Default Signing Format from PKCS#7 – Detached to CAdES-Equivalent• Menu → Preferences → Signatures → Digital Signatures → Verification• Unchecked “Require certificate revocation checking to succeed whenever possible during signature verification”Additional details and troubleshooting already attempted:• Running Windows 11 24H2• Tested saving files locally (not on a N

buongiorno,ho problemi quando devo modificare il testo di un file pdf (scrivere) , noto una forte latenza . aumenta quando zoom il file pdf.  

I am getting this message....but I have prev. used this font The selected font cannot be embedded in the PDF file because of licensing restrictions. If the PDF file is viewed on a system that does not have this font installed, Adobe Acrobat will simulate the appearance of the font. To preview the simulated font appearance, turn off Edit > Preferences > Page Display > Use Local Fonts.To avoid this situation, use a font that can be embedded in the file or a font known to be installed on all systems where the PDF file will be viewed

Hi,I have one pdf file converted from illustrator, when I open it by adobe reader, it can not print normally.It's file size about 3MB. But when I open it by browser chrome, it can print normally. Is there suggestion or setting for the conditon? Thanks.

I have around 6k Thunderbird EML files, and how do I convert them into PST and PDF? Is there any easy way or shortcut? I can't waste my time in manual ways. Any suggestions?Thank you in advance!

I cancelled my free trial as I didnt find as much use for the product as originally expected and chose not to comit to a purchase. Now, it keeps trying to bill me (even though I cancelled on time), and isnt letting me re-cancel my plans because the payment didnt go through. Can somebody advise me on what to do? I dont want my time wasted in their call center. 

I know this is a strange question.  PDF was view and print only untill 2008.  My ex submittd the 14 pages document with 836 text fillable lines convered to underscore lines. He is claiming it was created in 2003. The formate is correpted, all input moved the underscores to the rignt and they used "Underline" under them.  Therefore, the lines are not verfically straights. I have explained to the lawyers that the document shows postdated the software tecnology.No one would make such a document in 2003 with a word because people were hand writting on PDF forms.  But the lawyers dodn't get it.  I live in one of Midwest state. Are there any Expart that I can hire to explain? What will you do? Any advise is appliciated.

I've tried printing as a JPG and PDF and same thing. These files were downloaded from Corjl. If I use the image I created in Illustrator it prints fine. If I print using my inkjet it prints fine. The first picture is how it is printing, the second is the actual file.   [Attachments removed by moderator]

Here’s a clean, natural-sounding English forum post you can use:Hello everyone,we are running into an issue with Acrobat Pro 2020 on a new device.We own serial-number licenses, so normally on first launch we get prompted to sign in with any Adobe ID before we can enter the actual serial number. In the past, this first sign-in always worked (usually we just used the employee’s email/account). However, on this new machine the initial login no longer works at all. After completing the sign-in process in Firefox, Acrobat simply jumps back to the previous “Sign-in required” window. This loops endlessly, no matter how many times we try.In Chrome and Edge, the login doesn’t even complete, it just fails outright.I’m aware that there are other posts about similar issues on the Forum, but unfortunately none of the suggested solutions have helped so far.What I have tried already:Deleted all Adobe-related registry entriesRemoved all Adobe program folders and AppData foldersReinstalled Acrobat

I'm translating a bunch of documents of my company's documents from English to Chinese and I'm met with this problem, here's my usual workflow. Open PDF in Adobe Express. Translate texts from English to Chinese. Download translated PDF.(Numbers still normal at this point)Open translated PDF in Acrobat Pro (numbers still normal) and convert to word.Open Word. All numbers become boxes. I have made sure to use a font that is both compatible in adobe express and word. In my journey to fix it I found two things.If I changed the font of the numbers from a Chinese font to a roman font like Calibri in Adobe Express, download the translated PDF and convert it to Word, the problem goes away.When I open the PDF in Adobe inDesign and apparently all the numbers (that have become squares) is detected to be in Times New Roman.Anybody got an idea? I still have a few documents left to do, and I can't waste my time changing all the font of the numbers. (Some document got lots of numbers)

I've been trying to select an image in my pdf file and add an audio clip when it is clicked. However after going into 'edit' mode, going to 'sound',  selecting the region over the image, it creates an audio playback box with a white background and black border with a play button at the lower left corner, masking over the image it's intended for. When importing a mp3 file, I select the 'show advanced options' checkbox but there are no options to change this. The documentation shows there are many more options but I don't see it. I'm using Acrobat Pro in Adobe CC. I have the newest version (25.1.20937.0) I think. BTW, my pdf file was created by saving an MSWord file to pdf. Not sure if that affects anything.And lastly, when playing the audio file, there are no options for the play index to automatically return to the beginning. You have to manually scrub it back.