Questions

Any PDF file takes 30 seconds to open regardless of whether Acrobat is open already or not. This is happening on a brand new Dell XPS laptop. I've used Adobe apps on Dell PCs for decades and have never experienced this issue. It has completely disrupted my workflow. Please help.  Acrobat version: 24.1 System specs:Processor: Intel Core Ultra 9 185H 2.50 GHzInstalled RAM: 64.0 GB (63.5 GB usable)System type: x64-based processorOS: Windows 11 Home (64-bit)OS Version: 24H2

Hello all,I often use Acrobat to edit or mark up PDF in order to communicate with others. One function I have found useful is the text strykethrough function. However, I have not been able to find a way to change the thickness of the line used with this function. This is a very useful function and even more if the user has the ability to change the thickness of the line.Does anyone know how the thickness of the line in the strykethrough text function can be changed?Thank you!

I have a PDF exported from InDesign (end use is online but needs to have fairly high quality image exports in the event that it is desktop printed) that has dozens of placed illustrator images that have vector pattern fills. The resulting PDF is 30MB and it needs to be closer to 15MB. After auditing the space usage under the optimizer the pattern information is about 76% of the usage. I assume it is the illustrator pattern fills that are cause this bloat. Any suggestions on how to reduce this? TIA

good morning I purchased these products in 2017. They were installed and used on my computers. I noticed yesterday that the program did not allow access to modify pdf files. Access was requested. I gave access and password with correct email but the programs were started in 7-day trial mode. In practice my license is not recognized .... what do I do now?

Whenever I scan a document from a Xerox printer and send it to my email, the scanned pdf in Acrobat looks low quality. Look below to find a screenshot of what I mean when I say low quality. I have reached out to Xerox to discuss this issue and we adjusted the DPI and sharpness of the scans and we were unable to find a solution. Afterwards, I looked into the possibility of it being a rendering issue and I do believe it is. I was unable to find a graphics acceleration option in the settings so I have not been able to adjust that. I did find that zooming in and out at certain points, the quality increases and looks great, and then in certain spots the quality is worse. Additionally, we have sent the scanned pdf to other users with different PCs and we found that two users, using graphics cards, the quality was almost perfect.My overall question is, what would be a long-term solution to this problem? It is very critical for a group of users to see the actual scan without rendering issues,

Bonjour,Je rencontre un problème avec Adobe Acrobat XI Pro (version anglaise, licence North America). Malgré une installation en français, l’interface revient systématiquement en anglais après l’enregistrement du produit.J’ai lu qu’il pourrait être nécessaire d’installer un pack linguistique français ou de réinstaller le logiciel en choisissant la langue lors de l’installation, mais je ne trouve pas de pack officiel pour ma version.Quelqu’un a-t-il une solution pour avoir une interface française ?Merci pour votre aide.

I know this same question/error's been posted a million times and has been around for at least a decade.  There's a number of possible causes and fixes, but none have worked for me. Essentially, I open a PDF (unknown who produced it or how much it's been modified since then), but on some computers I get the error "Cannot find or create the font 'ArialMT'. Some characters may not display or print correctly.", while on others, I get no error dialog at all, but some text is just white boxes while other text (even within the same word or even just a closing bracket (i.e., ']') shows up fine: From digging into the issue, I understand that some version/variation of a font wasn't embedded when the PDF was created, but what I don't understand is why I can open the exact same PDF in various PDF applications and some of them are able to display the entire PDF without any issue.  To wit:Adobe Acrobat Pro DC (2021.005.20060) - White boxesAdobe Acrobat Reader DC (2021.005.20060)

Tried reinstall, reboot, cleanup user’s AppData, etcOther CS Apps are fine

I have a fillable PDF with multiple pages. On one page is a table with a lot of form fields and sometimes our users need extra pages with this table on it. I have a button that duplicates the page but if there is any information on the original page it pulls that as well. Is there a way for the button to duplicate the page with blank and unique form fields as well as bring the button along with it in case more pages are needed? Current JavaScript being used is below:var expTplt = getTemplate("800.02 Table");expTplt.spawn(numPages,true,false);

I have a fillable PDF that asks for an email address in a text field. Once the user enters their email address, I would like for it to automatically be converted into a clickable mailto link that, when clicked, opens the default email on another user’s device. Is this even possible?

Over the past few days, my pdf's are missing letters and words after saving, closing, and reopening. The first time this happened was when I duplicated a page in the document. Ever since then, when I open files with "Open Sans" embedded font, the words and letters are randomly missing and it doesn't happen with all Open Sans text boxes. My only recourse has been to select the text box, change the font to another font, and switch back to the original font. Any thoughts on how to resolve this issue permanently? System Details:Adobe Acrobat Pro DC Version: 20.13.20074.411690OS Name: Microsoft Windows 10OS Version: 10.0.18363  

This  problem only occurs with docs from a certain source. Viewed on line, the doc is OK. But when downloaded, the type is readable but distorted. Screenshots  generated the attachments, since the doc is secured (i.e. no editing permitted).

Buenos dias con todos, por favor si me peuden ayudar.Hace ya un buen tiempo atras(5 años atras) compre un e-book, para realizar mis labores, ahora cuando trato de abrirlo me sale el mensaje:“Este documento necesita funciones de administarcion de derechos digitales (DRM), compatibles con las ediciones digitales de Adobe.”Por que puede estar ocurriendo esto.???Espero sus comentarios.Saludos.Luis Fernando

We have certain items with grayscale photos that use CMYK ink that we need to convert to black ink only. However when I use Convert to Grayscale or Digital Printing (B/W) to achieve this, the photos become extremely dark, unless I turn on Output Preview, at which point they appear brighter.  The dark appearance happens whether I’m viewing them in Acrobat or a web browser.  Why is this happening, and how can I prevent it?  It has caused confusion when proofing to clients.Using Print Production → Convert Colors → Gray Gamma 1.8/2.2 gives slightly better results for the photos but turns all of the text a faded gray color.Examples shown below:Original photo using 4 colorsConverted to grayscale using preflight, regular viewing in Acrobat/web browserOutput preview turned on in Acrobat 

I manage a small business IT dept.  We have Adobe Acrobat Pro 2020 licenses.  I have a laptop that died  and wish to install Acrobat on a new laptop but it says the license is in use on another device.  I cannot get onto that device to deactivate.I tried logging in with the user account from that laptop and it states there is no account.  This is bizarre since I had to create the account to register the product.I can find NO phone number to call support and have been running around in circles. I am so frustrated with Adobe right now I am thinking of switching to another product. Any advice would be helpful. 

We really don't want anyone uploading documents into PDF Spaces and allowing Adobe to hover up all our organizational data to train their AI. The PDF Spaces tool sounds neat but raises some serious data loss prevention and access control and compliance auditing concerns.

Hi all,is it possible to bring object to front/back? By mistake I've deleted an image laying under some text and other images from document and now I'm not able to place it back without covering every other objects 😞Is there any solution for this? Undo also doesn't work...Thank you for any help,Jirka

Before I start downloading tools or editing resgistry keys, is there a simple way to keep Adobe Collarboration Syncrhonizer from firing up? It is diabled on startup. In Acrobat Pro 2020 Pereferences>Adobe Online Services I have unchecked "sync preferences across devices and document services." I only use Pro 2020 and do not use any Adobe cloud services/sharing. Windows 11. Thanks!

This has been driving me nuts lately - I can't reliably use the 'find' command to find simple text even though it shows the proper number of hits in the suggestions.At the moment I'm viewing a truck manual. I hit control-F and enter "fuses". I get "no exact match" and then 22 results for "fuses" in the suggestions drop-down. If I click on the suggestion, it just redraws the drop-down. Advanced search finds no results.Chrome's PDF reader finds it just fine, and agrees there are 22 results. If I select a section of text and paste it into Notepad I can find 'fuses' just fine, so it's not that it's showing up as an image or something. Acrobat Reader DC behaves the same for me.It's not just this one document - it happens across all of the datasheets and technical manuals I read, too.What gives? 

Hi, can someone take a look at this stamp and let me know what I am doing wrong, I was battling with this all of yesterday…  I can get the prompted entry to appear when I insert the stamp but it doesnt populate the field once inserted Acrobat Pro 2025.001.21288 64bit 

Everytime I try to use my Acrobat Pro and sign a document in the signature/date stamp field the screen greys out and it freezes up.To get out of the greyed screen I must hard shutdown the application.I am running version Adobe Acrobat Pro DC 2021.007.20099.I have not had any major updates or changes to my laptop and it used to work perfectly until about a week or two ago.I have tried to completely uninstall the program using Control Panel --> Programs --> Uninstall and then reinstalling the application through Adobe Creative Cloud.I have then proceeded to completely update the application and have check for further updates / none available at this time.Does anyone have a similar issue and knows the steps on how to fix this? Any help is appreciated. Thanks! 

My yearly subscription has been paid to 2027. I added my new email address to my account (as a secondary). Now when I sign in using my new email addy, it's saying I don't have a subscription. Do I lose my already paid subscription and have to buy a new one??

Adobe Acrobat is a powerful tool for managing PDF files, but like any software, it can sometimes encounter errors that disrupt your workflow. If you're experiencing issues with Adobe Acrobat, follow this guide to troubleshoot and resolve common errors. This article will cover various error scenarios and provide solutions to help you get back on track.1. Update Adobe AcrobatError: Adobe Acrobat is not functioning correctly or crashing frequently.Solution:Open Adobe Acrobat.Go to Help > Check for Updates.Follow the prompts to download and install any available updates.Restart Adobe Acrobat and check if the issue is resolved.2. Repair Adobe Acrobat InstallationError: Adobe Acrobat is not opening, or you receive error messages related to missing or corrupt files.Solution:Open the Control Panel (Windows) or Applications (macOS).Go to Programs and Features (Windows) or Applications (macOS).Select Adobe Acrobat from the list.Click on Change (Windows) or Right-click and select Show Package

What does this meen?What to do?