Questions

I am trying to install a crisp signature image into Acrobat and each attempt renders a blurred image. When I insert the signature as a regular image it renders fine. When I insert the image using the Add Signature function, it renders with a grey board and the color changes.  Is there a special way to create and load signatures in Acrobat in order to use the Signature function? In that attached sample, the top signature is using the Add Signature funtion and the bottom is using the general Add Image function.   I've tried jpg and png formats. I've taken screenshot of the clean original to create a seperate file. At the advise of Adobe suport, I've recreated the file by creating a new signature on a piece of paper and taking a high resolution photo. I always get the same result. 

Hi, I have a text field and a hidden checkbox named 'Check Box1', what I need is when user writes 'Yes' in text field, checkbox shows and border and text color should be green and it should be checked with checkmark, if user writes 'No' then it should be red color and cross instead of checkmark, else it should be unchecked and hidden, can someone help please?

Currently an account I have is saying it cannot be used as it is saying I have reached my device activation limit. I have checked inside the account online and found 2 chrome windows 10 devices under active sessions. When I try to click End session, they do not go away. I believe this is causing issues and not allowing me to access my account and need help to get this fixed up.

Hello Adobe, we are now aware that it is possible to download Adobe Acrobat Reader without installing McAfee however we didn't realise when we downloaded Acrobat Reader that we need to opt-out of having McAfee downloaded as well. Our question is - is it sufficient that we uninstall McAfee and continue to use Acrobat Reader or do we have to uninstall Acrobat Reader and start over, installing the single version of Acrobat Reader only? We would like to know whether there are any interdependencies between the bundled version of Acrobat Reader and McAfee compared to the single Acrobat Reader version. Please advise. Thank you. 

"E-signing services are temporarily unavailable. Please try again later."How do I fix this issue? I tried reloading the page and exiting the browser. 

Hello, I have the following problem: I own Adobe Acrobat Pro 2020, for some time the problem occurs, when I want to export a pdf, then only a .log file is created. the error message is:%%[ ProductName: Distiller ]%% Aptos not found, using Courier. %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% i need help, pls, thks a lot 

I opened the download link on my PC but only got as far as creating Cloud when a screen appears offering Acrobat Pro, which I haven't signed up for, but no further as there is no "no thank you" alternative option. Therefore it won't continue the Acrobat Standard software installation.  Regards   David  

HelloI don't know if it's the new PC or what, but when I open an Excel or Word doc in a folder, and want to save it as a PDF, it is not putting it in the same folder but a folder I may have used a day ago.  It didn't used to do this.  It used to save it in the same location that the original doc is.  How can I get it to save it in the same place that the original Word or Excel file is?

Sometimes label text in my fillable form moves around and gets separated into different labels whenI move it.  Sometimes the text overlaps from within the same text box.  Sometimes the justification messes up the spacing of a line, and when I check the formatting it is correct, and I cannot un-justify the paragraph (I have to retype the whole text from scratch to fix it.)  Sometimes adding a space causes the line to justify.   I am so frustrated with this software. I guess my question is, what is the best way to put my static text into a fillable form so that I can easily format and edit it?   And easily adjust the spacing so that it appears next to my fields.

Buenas tardes.Cuando se va a guardar el archivo de word a pdf., se queda bloqueado no guarda y no saca ningun error como si tuviera un conflicto con el ofice 365

I've just purchased Adobe Acrobat Pro 2018 1 device key. I've since installed it on one computer. Now I'd like to have it on a second computer and unregister the 1st computer. Will Adobe automatically unregister my first computer if I use the same key to install on a second computer? Adobe support was unable to provide any assistance to me. It directed me to come to this community for help. Please let me know what would happen. Thank you.

Ich habe unter Einstellungen - Seitenanzeige Einzelne Seite, fortlaufend eingestellt. Und bei Zoom 125%. Aber wenn ich ein Dokument öffne, wird immer jeweils nur eine Seite angezeigt, keine Spur von fortlaufend und der Zoom ist deutlich kleiner. Warum wird die globale Einstellung nicht berücksichtigt? Mache ich etwas falsch?

Hello, we are facing always the same issue when trying to run the Acrobat Reader DC: We have a montly subcription for Adobe Acrobat Reader DC. But when opening a pdf, it is opened with the reader and tells me I have to subscribe to Acrobat Reader DC in order use the extra features. Then it guides me to the subscription only until I click on any of the options, it will tell me "you already have a subcription". Well, then I am stuck as the reader does not realize that and thus I cannot use any Pro features. By chance we manage to open it "in the right way" after a while wasting 10-20min. We see no clear logic how to get the Pro version running. Whats the issue here?

When I make changes in the preference settings, will they not save? the only option I get it to select OK or cancel and then as soon as I open another document, none of the changes I made are saved? 

I want to be able to click the mouse wheel and then be able to scroll a document.  I can click the mouse wheel and as long as I hold it down it will scroll.  Is there anyway to get Adobe Acrobat Reader DC to allow for the scroll to occur once you release the wheel.

I got the same problem. Have you got any solutions? 

Ich habe das gleiche Problem wie viele mit dem gleichen Programm: Adobe Acrobat Pro 2017 (kein Cloud-Produkt). Nach der Deaktivierung meiner beiden Notebooks lässt es sich trotzdem nicht auf meinem neuen Notebook aktivieren. Es handelt sich eben um eine Kaufversion.Bei den Kontaktmöglichkeiten gerate ich immer nur an einen (schlechten) Chatbot. Am Telefon sagte mir eine Mitarbeiterin von Adobe lediglich, es tue ihr leid, dass ich das Produkt nicht nutzen kann.  Kann mir hier jemand helfen?VGJoules

I have two computers activated on my CC account - this can be seen in my account settings. But Acrobat Pro thinks I have about 10 activated! This is a clearly an error but it means I cannot use it - something that is essential to my work flow. Being unable to access it is costing me money and damaging my reputation with my clients. Why don't Adobe have any useful support? All I want is to speak to a REAL person. All I want is for Adobe products to work.Considering I pay almost £50 a month (probably for the rest of my career) I don't think that is to much to ask. 

Adobe Acrobat dopo pochi secondi dalla sua apertura, sia il mail program che da pdf, si chiude immediatamente.Il programma è aggiornato ed è installato su PC con sistema operativo Windows 10. Quale può essere la problematica e la sua risoluzione?Grazie

Hello.  I have a form where the trigger field is A.  The dependent fields are 1 and 2 (just for simplicity's sake).  If the user enters data in A, 1 and 2 become required.  BUT, if the user deletes the data in A, 1 & 2 REMAIN required.  How do I script 1 & 2 becoming "unrequired" if A becomes blank after data was previously entered in field A?  I have this script so far: var A = this.getField("A").value;if(A=""){this.getField("1").required = false;this.getField("2").required = false; }else{this.getField("1").required = true;this.getField("2").required = true; }

Hello. How do I remove the attachment list when using PDFMaker to convert an Outlook email to PDF? Conversion settings are set to  "Do not include attachments in the Adobe PDF" and yet it still lists the attachments despite not really having any attachments. Please see image below.  The image00....png's are already embedded and are converted within in the email but the "Attachments" list in the email headings still shows and is ridiculously too long and these are just email signatures! I am resorting to just printing (instead of converting) to PDF just to not show the attachment list. Thank you for your time and any input. 

I'm updating my class pdfs to comply with my university's accessibility policy. Most of the pdfs are sheet music.When I run an accessibility check I get a lot of errors under "Tagged Content." The elements are always little bits of musical notation that Acrobat flags as text or paths. I can access the elements in the Content panel but not the Tags panel. If I ctrl-click to edit properties everything is grayed out except for under the Color Tab. Any thoughts why I'm unable to edit properties? I've been able to pass the accessibility check by selecting all the elements and labeling them as artifacts, so I guess I don't really need to be able to access the Object Properties fields. But it's driving me crazy! Appreciate any suggestions. Acrobat Pro 2020 2020.005.30791Mac Sonoma 14.7.1

Hi everyone,   After experimenting with all 20 of Acrobat's (enable new interface) comment tools, I notice that it shows the same icon for the Add Text Comment with a Border tool the same as the Add Text Comment Tool.   In the old interface, the Add Text icon is a big letter T. In the new interface it uses the same icon as the previously mentioned tool (Add Text Comment with a Border) even while it shows the big letter T icon on the right side panel Commenting panel.   Anyone else see this inconsistency? It looks like a mistake to me.

I opened acrobat to a downloaded pdf. I tried to type in it, and now the text is no longer there. I can't see it at all. Why? It's happening across all my documents, so not just one source. If I do a fill and sign one, it's fine- I can fill in stuff. But documents downloaded where I want to take notes don't show up. I've "repaired". I've updated. Still happening.

Adobe Acrobat Reader: Installation has failed.