Questions

I have a form that automatically maps a Loan payment due date as MM/DD/YYYY.  There is another field (we’ll call that field LOAN_DAY) on the form that requires that DD field, but my core system doesn’t have it as a mappable field so I’m trying to figure out not only how to extract it from the loan payment due date field (we’ll call that field LOAN_PAYMENT) but also how to add the suffix (i.e. DD = 20 but needs to become 20th).I’ve played around with extracting the DD to a separate field and then trying to build a validation in the LOAN_DAY to add that suffix but I’m just completely stumped.  I haven’t found anything similar asked in this forum so hoping someone can help!Example: mapped field LOAN_PAYMENT = 03/20/2026.  unmappable field LOAN_DAY needs to show 20th. Thank you all in adavance!

I’ve tried two ways. These are scanned documents. The entire purpose is to not have to manually enter the data. We can scan it in with the header or without. Either way they both come out a mess. Nothing is lined up and handwritten text is not converted properly. There are other programs out there that are able to convert the document without the header and it looks great. We pay for Adobe. Sure don’t want to pay for two programs to do what the first one should do.Am I doing something wrong?I read somewhere that the only way this works is if the document is not scanned in. If it was already in the system, I wouldn’t have to convert it this way. Saying the document cannot be scanned defeats the entire purpose.From this...To this...Thanks,Jessica

We are tying to use Adobe Acrobat DC across our organization in a VDI environment. We have many users that do not have a account and would just use Acrobat DC for viewing/printing PDF's. We will like to disable the pop up screen every time Acrobat is opened since the users can login manually if they have an account.

Not sure why the billing history is not accessible when you are in the Admin console?  It would be more convenient.

Hi there, hope everyone’s well. I’ve got quite a complex issue on my hands, so any support is appreciated.I’m trying to create a pdf document that I can use as a template, have the ability to cut and paste unique text into the document. All with the hope of making this as efficient as possible for large scale file producing. There have been a few issues I’ve run into because of this:My acrobat is incredibly slow, significantly more so compared to photoshop and illustrator. When in acrobat I can’t seem to edit the copied and pasted text format i.e bold, italic etc. I have these drop down option boxes (1-5 answers), however when I enter the answers and go to print, it clears the answers. (Acrobat online works if I share the document to my self and access through the link, but that’s quite time consuming.)  Due to it being unique text I’ve been trying to figure out how I can have text box reflow. So if there’s too much text, a “new” text box is made on the next page in order to fit all th

Not unlike an app running off screen in a way but it is not off screen.  It is on one of their monitors just extremely small about 1 pixel in size and only looks like a ‘dot’ or perhaps a ‘hole punch’ icon.  If you click on it,  it closes.  You cannot manipulate it easy enough to maximize the icon and there is no rhyme or reason for it to open this way.  Nothing the user seems to have done other than launch Adobe Pro.

When I open a file in Adobe Acrobat - or even just the program and look at all tools - and select Edit PDF, I get an error message: Acrobat has encountered a problem. Some features may not work as expected. Try repair to fix the issue." So I click repair. It does its thing. And nothing is repaired. If I click cancel, the Edit Panel does not display, severely limiting any tools to actually edit. I'm at a loss how to fix this problem. Any suggestions? HELP?

Hi, in January I started a 5-day free trial for Adobe Acrobat which I cancelled within the free trial. I even got a cancelling confirmation. Now I see that I still got charged 7,98 €/month twice. I saw my account had AI for Adobe Acrobat subscribed, even though I never subscribed to it. I cancelled the subscription but I also want a refund over those 15,96 €.Thank you!

Esta dando erro na hora de editar pdf 

I can have acrobat open fullscreen but when I try to downsize it to have to windows side by side it keeps minimizing the window. When I click the restore down button it does this (see attached image) I am losing my mind trying to resize this window! I have tried everything I can possibly think of

We have been using DenuPDF to inject a HTML link into a PDF for literally a decade.All of a sudden we are getting a https://app.avidxchange.net/AvidSuite/File/InvoiceAttachment/38c53718-0a08-4af4-a2ef-4456f00581a7  https://app.avidxchange.net/AvidSuite/errors/404.aspx?aspxerrorpath=/AvidSuite/File/InvoiceAttachment/38c53718-0a08-4af4-a2ef-4456f00581a7  I also did this to https://www.cnn.com/ and the results were NOT good.It is found that Adobe is adding Test to the HTML and messing up the web site which is spiting out a .NET Error 404 page not foundI updated to the latest version of AbodeI attached the files, could you please tell me what is wrong

I have a Creative Cloud Pro plan and a separate Acrobat AI assistant plan running. Strangely I cannot see any AI assistant option in the desktop application for Acrobat, and it is only working in its Web version. How can I fix this?

I am actually design and creating pages in adobe illustrator and saving as pdf. This PDF I am trying to make it accessibility. I am using auto tag to make the tagging all the images and text. I have given alt text to the images and expansion text to any of the abbreviations. for example I have set expansion text as carbon dioxide wherever my text is in CO2. Old Acrobat is reading properly but New Adobe Acrobat is not reading the text properly as per tag order and skip reading link text and expansion text of any text while activate Read Out Loud. 

In Adobe Acrobat I select Prepare a Form and I add a "Submit Button" to my PDF form and set the form action for "mailto:myemail@email.com I get this dialogue box saying "One of the specified recipients is not resolvable" when I test the form online and hover over the button I don't get the finger pointer. How can I fix this?

I am lodging a formal complaint regarding my inability to use my Acrobat Pro 2020 perpetual licence for MacOS, purchased in 2020 and registered on 2 November 2020.I used this product successfully on two MacOS devices since purchasing. In November 2025, I replaced my primary work computer. Before transferring the software, the old computer was reset and wiped for the new owner. As a result, I no longer have access to that device and cannot sign out/deactivate Acrobat Pro 2020 on it.When attempting to install and activate Acrobat Pro 2020 on my replacement computer, activation fails with an error indicating the maximum number of activations/devices has been reached. I understand the two-device limit.The issue is that I cannot deactivate the previous computer because it is no longer accessible, and uninstalling/resetting has not released the activation (as Adobe’s own guidance notes that uninstalling does not necessarily deactivate a licence).I contacted Adobe support via online chat in D

Downloaded brokerage statements  (on my iMac running Tahoe 26.3) fonts are changed when file is opened. When file is printed everything is correct. File also open correctly on MacBookPro running Sequoia. Is this a mac problem or Acrobat problem?

 There is a lag in the digital signature when opening the PDF, signed by engineers or other professionals with licenses in the state of FL. When we try to upload to city or county municipalities for permitting purposes, the signatures cannot be verified. The error message is that the file failed to publish correctly. This only became an issue in the last year.

I went into the Adobe PDF preferences and Copy Count is set to 1 Copy but everytime I print to a PDF, the dialog defaults to two copies. Anywhere else I should look to change the default to 1 Copy? 

User converting word  file  to pdf by using Adobe PDF convertor. User sets levels to be only 1 and 2. PDF comes with more  than 1 and 2 levels. Moreover bookmarks are dublicated.

i'm having trouble with the PDF handler in Outlook and Windows Explorer. After reinstalling Adobe from 32-bit to 64-bit, the PDF handler works, but after a clean install of Adobe Acrobat 64-bit, the PDF handler doesn't work on my workstations. Please help.Changing the value of Computer\HKEY_CLASSES_ROOT\.pdf\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f} to {DC6EFB56-9CFA-464D-8880-44885D7DC193} has no effect

I have installed the digital certificate without a password. I had no problems with an older version of Adobe Acrobat and recent versions of Adobe Reader. However, the current version of Adobe Reader asks me to enter a PIN or password (which I do not have). What can I do?

In a pdf that’s been sent out for review (cloud), you previously could select some text, and a quick markup toolbar would pop up. In that toolbar you could select strikethrough. That is no longer available (first image), and I cannot seem to change the settings on the markup toolbar. I now have to select the text, scroll over to the markup toolbar on the side, click and hold on the highlight tool, and then select strikethrough (second image). Is there a way to add the strikethrough option back to the quick toolbar? 

Hello community, I have a problem with quality loss when saving PDF's: I have a scanned PDF (created with the Android app "Adobe Scan") in which I would like to redact certain passages. As you know, the PDF must be saved as a new file after blackening. Unfortunately, the file is automatically reduced in size when saved. As a result, my redacted documents are very often very blurred. The original files from the app, on the other hand, are very sharp.Is there a way to disable automatic file compression after redacting? I know that normally the compression can be controlled with a tick in the "Save As" dialog. Unfortunately, this checkmark does not exist when saving after redacting... Attached is a scanned, sharp original file, as well as the blackened but blurred processed version. Thanks in advance,best regards,Robert

Up until last week, when I did a complete computer reset and re-downloaded all my Adobe apps, I would open a PDF > Choose File > Export a PDF > Encapsulated PostScript.This worked perfectly every time.Now, after re-installing Acrobat, I’m receiving the same error: The document could not be saved. This file cannot be found.Details:Steps taken:  PDF > File > Export a PDF > Encapsulated PostScript A pop-up appears with the exact words: The document could not be saved. This file cannot be found. Adobe Acrobat Version 2025.001.21223 Running MacOS Tahoe 26.3Thank you for your help!Mandy

I feel like this is an easy issue?? but I'm not getting the Text box on page 12 (Next to the word Record) to add the check boxes.I have an attendance roster (Page 12) and want a count of all Check Boxes checked.I created a txt box at the top next to the word Record. I am aware that some code dose not like spaces. I thought it might be a syntaxes error. between “Check Box” and “CheckBox” so I adjusted the name of the boxes for the first 15 days in July to “CheckBox” . I have tried both. // Initialize counter variablevar sum = 0; // Loop through the fieldsfor (var i = 126; i < 499; i += 1) {// Add one if check box is not Off    if (getField("CheckBox" + i).value !== "Off") {sum += 1;}} // Set this field's value to the sumevent.value = sum;