RoboHelp

I'm using RH11 (11.0.3.268) and I've included a number of PDF files as baggage files. The hyperlinks on the pages work fine and display the PDF files in a separate window, as expected. However, when searching for these same PDF files using the Search tab, I'm getting a 404 error with the filename. The description on the error shows the filename and says the "the requested resource is not available." This is occurring using IE9 and IE10. And, it only happens within the application, which packages the WebHelp with a war file.I searched the forum and found where someone was having the same problem on Firefox, but was fine on IE. But, as mentioned, I'm finding it on IE.Thoughts on how to fix this error?

How does the Merge tool work for snippet conflicts? Two TWs working off a server using RH9. We are both deleting snippets in the RHsnippet.apj file so they get out of synch when one of us gets latest.

I have made my own style sheet for the project and it seems to work ok except for one thing. When I insert a bookmark in the text, the font change. What have I done wrong?

I am using RoboHelp HTML 11.0.3.268.My project uses graphics for list bullets in headings, set in the .css, as in the following example:     h2 {          list-style-image: url("img/black.png");     }When I view the help in the following scenarios, the graphics are displayed except for when the help has been built using RHCL:Previewing the topics in RH displays the graphics.Opening the topics in a browser (Firefox, Chrome, or Internet Explorer) displays the graphicsCompiling the .chm file in RH using SSLs > Generate displays the graphics. Compiling the .chm using RHCL uses ordinary round bullets instead of the graphics.Any ideas, please, how I can create the .chm in an overnight script with the graphics for bullets instead of the round ones?Andy

Recently our WebHelp output started to add an alphabet to the top of the index tab with bold letters for those with topics and the search tab now contains every word in every help file with links to the number of occurences that will take you to that page if you click them.  What happened?  How can I turn this off?  This happens in IE, Chrome, and Firefox.  This happens in Windows 7 and XP.  It doesn't matter which version of IE, it will occur.  It will not occur if I view it through a URL.  But to view it through a URL, I need to copy the files to the wwwroot directory on the web server if I want to see things "normally".  I have put an example of a simple project with 3 topics in it.  Below is the output.This occurs in RoboHelp 8 and also in the trial of 11 that I just downloaded.  I could previously View Primary Layout in RoboHelp and see the "normal" version and now I get this:Search:a about add and another bar button click cursor d

RH10 for Webhelp outputI only have 1 TOC which has entries, and 1 Index which was auto-generated with content.  They are both named and both marked as "Default" - but no matter which way I select them in the Webhelp settings for Content<default>, they aren't coming up in the generated output.What setting am I missing please?  This is a simple task, so not quite sure how I'm getting it SO wrong.. in fact, it's so simple, I can't find another question regarding this issue.see my image below for details:Thanks.

Hi community,Just a quick question, tried to figure it out but can't seem to see how.I'd like to create hyperlinks in a specific topic that the user will be able to click on and it will jump the user to a specific place in the same topic (Ex: in section 2.1, in the middle of some explanation, refer to the heading of section 2.2).I looked it up, but can only seem to be able to configure hyperlinks to other topics or something outside of RoboHelp.Could someone help me with that ?Tks in advance

Hello all in RoboLand,I am using Rh 11 and Word 2013 on a Win 7 machine.I need assistance in finding a way to shorten the gaps between help topics that are generated (print documentation) from Rh (using a Word template). Please refer to the example (image) below, as well as my Styles settings below image.Thank you,~PMAttempts made in Word, which were unsuccessful are as follows:- Keep Lines Together (on/off)- Keep With Next (on/off)NumberList Setting Rh 11 Styles - Formatting/Multilevel listLevel 1 Style: Paragraph Style: blank, List Style: Decimal 1 2 3, Edit Style: <x>, Font: Arial/10pt     a. Level 2 Style: Paragraph Style: blank, List Style: Lower-alpha a b c, Edit Style: <x>, Font: Arial/10ptFlexiNumberList Word template Styles - Formatting/Multilevel listLevel 1 Number Position: Number alignment: Left, Aligned at: 0.15", Text indent at: 0.3"     a. Level 2 Letter Position: Number alignment: Left, Aligned at: 0.25", Text indent a

INFO: RH10 to HTML5 output.I'm not sure what the actual issue is, but he's trying to figure out the parameters he needs to set up in the system in order to call the appropriate topic for the appropriate app page/screen.I've explained the alias and header files, but somehow he's not able to follow the info from the Willam van Weelden site to make that work.here are the test urls showing what he's set up, but they aren't working - they are still calling the default topic... not the topic that is mapped via RH to the url.  He's tried using both the value number and the topic ID - neither is working:file:///D:/Source/Solutions/Dev/Version8/DotNet/cj-Build/bin/Debug/run/webhelp/desktop/index.htm?rhcsh=1&rhnewwnd=0&rhmapno=3file:///D:/Source/Solutions/Dev/Version8/DotNet/cj-Build/bin/Debug/run/webhelp/desktop/index.htm?rhcsh=1&rhnewwnd=0&rhmapid=Solutions_UI_ClientChart_General_ClientDetailsNew  Here is the info I provided to him from William's site: Context Sensit

Hi,I have created new SLP files as told by support because the older ones got corrupted (dont know why). Now I have a search field  in the Topic.slp which output is OK, but the search field in the SearchResults.slp in not good - you cant see it in IE or Chorme  tried changing its size  with the mouse but that didnt help so I did redoI dont  know  how to fix the problem and I dint want to corrupt the SLP file .Layout Editor - tried resizing - didnt  change in generated output    Generated output in IE and ChromePlease helpThanksAmat

hi alli want to modify the current layout like this:- is it possible, that only the textbody is scrolling (i put a red frame)? so the glossary, index, etc. - the navigation would stay on place and you can choose at any time a theme.thank you very much

I am able to add report tools to the tool bar and get to most of the options that way. But there is no Reports option in the Tools menu. I know I have used it before, and have reinstalled Robohelp since then.

I've been using Robohelp for over 10 years....all of a sudden after I generate the project, the TOC topics in the 'contents' pane no longer appear.  Nothing has changed since I last generated a project on this computer.  Using Robohelp HTML 10 (just applied the latest update today) Windows 7.  Please help. Thanks.

Hello all,Searching for an answer before I posted, I saw this question from a member named Pam about RH11 posted almost a year ago, but I don't see an answer. I'm hoping there is an answer!After many years of working in RoboHelp and carrying on with inline styles, I'm now looking into changing over to style sheets. I've been tinkering with them in some test projects, and I'm having the same problem that Pam did. The process of creating and applying a style sheet is simple, as far as I can tell, yet I can't get the style sheet formatting to appear. It's in the HTML--I see the .css specified, and there are only heading tags and so on present instead of inline stuff--yet the fonts I've selected appear neither in the Styles and Formatting pod nor in the Design view of the topic. I searched Adobe for help and found this: ROBOHELP 10: Creating CSS for a Topic | Tech Comm Suite Highlights | Adobe TV. I did exactly the same steps, but my fonts and spacing do not change as they do in the video.

When importing a Word document I always receive a 0x80004005 error. By searching I saw that some other authors received the same error ID, but without a solution.Is there any chance to find out what is causing the problem?The test document I am working on now is only a page long with a few headings and an TOC. No external references or pictures. Always the same error.I have already tried this kb solution (I have full access to the key): http://support.microsoft.com/kb/295297/EN-USPRB: Error Message: 0x80004005: General Error Unable to Open Registry KeyWin7/64bit, Robohelp 11, Word 2010Robert

I am using TCS 4 with FM 12 and RH 11.I have an animation built in Flash and published to a SWF file.The animation is added to a FM doc. Publishing to PDF shows the animation as expected.I link an RH project to the FM book and the animation is missing.  There is an empty frame where the animation should be, and what is in the frame is a blank PNG with a made up name (i.e. filename004.png).  I can add the SWF file manually into the frame but it gets wiped during the next update. I can turn off updates but that defeats the purpose of Single Sourcing.  There is no setting I can find in RH to manage importing media files.Any help?

Why would a table in RH v11.0 appear fine in the editor mode and preview mode, but appear centered in the published version?  I have tried selecting the entire text and clicking left adjustify and also use the <left indention to ensure it is left.  It looks great in preview mode, but it is not publishing this way.  Help??See samples:This is the way it should appear..This is the way it is currently appearing:

Hi,All the contents, that were being displayed earlier, seem to have vanished from the published Webhelp While I load the index.html file using Webhelp, I do not see anything on the left pane. Why is that I am see the following files apart from the index.html file:index_csh fileindex_rhc fileNeed help,Rads

If you set up a floating, non-scrolling header/title in your screen layout (skin), any links to a bookmark will place the bookmarked text underneath the header.To ensure the bookmark displays below the non-scrolling header, add the following to your stylesheet:a[name] {     padding-top: xxxpx;}where xxx is the total height of your non-scrolling region (I think this should include top and bottom padding and margins as well).

I just thought I'd post a few tips for people deciding to use Multiscreen HTML5 (possibly also Responsive HTML5, but I haven't tried it myself). Some of it may be obvious, and some of it may be because of the highly customise screen layout we have, but it tripped me up. 1. Removing TOC, Header, etc when printing.I decided to put a Print media definition in the css for my screen layout (skin), to keep those styles close together. It is possible to define them in your regular project css, but it seems neater to keep the styles in the one spot.Put the @media print section at the end of the stylesheet. I originally had it at the top, and had to use !important statements to get the styles to stick. When the section was placed at the end, the !important statement was no longer required.2. "Viewport height" measurement and Internet Explorer 9"Viewport height" basically (simplified) says to use the height of the browser as the value. It is used in conjunction with a number representing a perce

Hi guys i will like to know how can i disable the option in Adobe audition CC to limit my mixdown volume this option seems to be on by default and it screw up my mix volumes.....

We habe some licenses of RH9. One user would like to move his license from one desktop PC to another. The person using RH has changed.So he would have to deactivate his license from his PC. How is this achieved and how do we find out to which licensed CD pack his license belongs?--Christoph

The Webhelp generated from RH10 does not work properly.Issues arise while opening it with Firefox 35.0 . The left pane does not appear.Earlier issues were there while opening it with Chrome, but i resolved it and now the help is working fine with Chrome.Firefox issue is still not resolved. Please, provide a solution for this.

We are generating a WebHelp project in RoboHelp HTML Version 10 and the navigation panel (TOC, Search, etc.) is no longer visible in the index file (viewed locally) and it's only visible by clicking "Show" when viewed in a web server. This issue is occurring with Internet Explorer 11 and Google Chrome Version 39.0.2171.99 m. I also tried to view the index files of previously generated projects and am experiencing the same issue (this did not occur before). Is this a known issue? It appears that there a few other discussions posted recently experiencing similar issues. Any help would be greatly appreciated. Thanks, Nikki

My online help project will be translated into 35 languages, including Hebrew and Russian (Cyrillic) and other languages that don't use latin script or western style numbers. So now I'm wondering if there is any info out there about what fonts might work universally. I wonder if anyone has run into this issue. I've been using verdana, arial, and times new roman in my help systems..I'm not sure if this is correct, but I assume that if a user in another country doesn't have one of these fonts, their system will just subsitute it for something similar, so maybe it's not a problem. Although it might affect the overall appearance of the Help topics .