RoboHelp

Hello, Is there a way to sync the page numbers to the actual generated PDF pages if I search for a specific page number? For example, if I search or type 52 on the PDF, it takes me to page 42 NOT to page 52. If I type 'v' as the page number , PDF doesn't recognize it.Appreciate your help, thanks!

So... I created a table style (_FIELD_Defs) - twice now.... and it looks fine the first go 'round.  However, if I insert a new table and apply that same style, the inside borders disappear.  What am I doing wrong?  This is the first time I have seen this happening with this table.  Pleeeze HELP!table.Field_Defs td.t1st { border-left-style: Solid; border-left-width: 1px; border-right-style: Solid; border-right-width: 1px; border-top-style: Solid; border-top-width: 1px; border-bottom-style: Solid; border-bottom-width: 1px;}table._FIELD_Defs { x-1st-row: 1; x-1st-row-name: t1st; border-left-style: Solid; border-right-style: Solid; border-top-style: Solid; border-bottom-style: Solid; border-left-width: 1px; border-right-width: 1px; border-top-width: 1px; border-bottom-width: 1px; border-left-color: #565656; border-right-color: #565656; border-top-color: #565656; border-bottom-color: #565656; x-1st-col: 1; x-1st-col-name: t1st; x-last-col: 1; x-last-col-name: last; x-bor

Hi all,Somehow I have linked the same image to all my glossary terms.When I delete the image, the topic simply displayed a space with a cross (indicating the image can't be displayed).Same thing happens with new glossary terms

In RoboHelp 11 Responsive HTML5, is it possible to have 2 different language outputs in one generated output file, similar to WebHelp where the use can select the language from a drop-down list? In Webhelp output you could create multiple Content categories. Is there something similar with the responsive output, or am I forced to have a completely separate set of output files for each language (for example, English, Japanese, Chinese, Korean, and Arabic)?

Okay, folks, I need some help. I've worked with developers at two different employers, and each time I give them the CSH APIs and Instructions for Developers, they look at me strangely and ask why they can't just call the correct topic for each context. I understand that there are some functions, like calling a named window in webhelp, that wouldn't work because they are not using the API. However, I'm using the new, awesome responsive HTML5 output for my current project. According to WvanWeelden (http://www.wvanweelden.eu/articles/context-sensitivity-multiscreenresponsive-html5), it doesn't matter with responsive HTML5 since you're not using specific screen layouts. Is there any other functionality that I should be concerned about eliminating if we choose to call specific topics within the application instead of using the CSH API? I know that I shouldn't change my topic name (URL) unless I want dev to have to make the change within the application. Anything else?Thanks, in advance, fo

Hello Robohelp mavens! My environment:  Win7, FM v10, Robohelp v9. (TCS v3)I've linked an FM book (containing 90 files) to a blank Robohelp project. Whenever I try to generate Webhelp, Robohelp crashes at some point.As part of debugging, I clean the FM book (removed unused Pgf/char formats, conditions, etc.). That did not help. Any idea why Robohelp gives up in the middle?Any input is highly appreciated!My best regards,Roman

HiWe are customizing Theme1_Standard screen layout for our requirement. Here, blank space after the sidebar buttons (ToC, Glossary, and Search) buttons look a bit odd in the mobile layout. How and where should I change the settings to be evenly space out these buttons against the background or align ToC to left, Glossary to center, and Search to right?Thanks in advance.Sreekanth

Hi,I am facing a couple of problems with a Robohelp 8 generated webhelp when I open it in IPad Safari. Firstly, once I have opened a pop-up window, I am not being able to close the window.Secondly, there is a lot of empty, blank space, after the information in the pop-up window. How can these issues be resolved.Any help is much appreciated.Thanks.

I have created a webhelp using Robohelp 8, however, in the IPad Safari browser, the *Cross Icon* on top of the TOC panel, is not being displayed clearly, as in, a part of the icon is hidden. How can this issue be resolved? Help!

I have RH7 and trying to generate Printed Documentation in Word. Each time I generate, I receive the following message.A supported version of Microsoft Word does not exist. Please install Microsoft Word 2000 or newer."I am running W8 64 bit with Office 2010.Any assistance would be appreciated.Thank you.Shawn

was recently upgraded to Windows 7 and now I get an error message that RoboHelp 9 cannot load the database - database is stored on a removable drive - not the laptop - Help Please 🙂

I need to store images in a folder structure that is used by another application. Therefore, I need to remove or rename the images folder, as I will never use it. Can this be done?I'm using RoboHelp 11.0.1.235 on Windows 8Thanks!Carol

Right now my RoboHelp files are saved to on a network drive and backed up nightly. However, is there a way I can manually backup the files? Is there also a way to version the backups by date?Thank you.

HiWhen I search for a word, the search result highlights only a part of it. Any idea why? And how can I rectify it?Sreekanth

I wanted to import a series of HTML files exported/saved from Excel to a project.This is demonstration purposes, to test migration approaches for content from Word and Excel to a SharePoint environment.After importing the 36 HTML files to my project, RH gets really slow.It takes 15-20 seconds to open any of the files for editing. I see that the HTML from Excel has the content is in tables, and some Javascript.Are the tables themselves part of the issue?any suggestions?tiaJay

I'm on RH11, and I have all of my files in SharePoint.  I can go into RH11 and open SharePoint files inside RH11, and I can go into SharePoint and get files to open in RH11.  In RH11, I do File > Version Control.  The Connection Details window opens.  Every possible path our company has to our RH SharePoint site has failed.How do I get this to work?  I also set up the Options under the Tools menu and installed WinMerge on my C:\ drive.I wonder if WinMerge needs to be in any particular place.  I can't get WinMerge to install on our network because of constant "Move File failed.  Code 222." messages.  I clicked to ignore those, then couldn't get the program to run.

When I click on an existing hyperlink and launch the Hyperlink dialog, I can make whatever changes I want, but I can't save the changes.  When I click "Ok" I get an error beep.  The only way to get of the dialog is the press Cancel and the only way to modify the hyperlink is to do it manually in the HTML view, which I have other problems with (the spacing is odd so I can't see all the characters around the cursor.  It's pretty miserable.)What's going on?I thought maybe it was something related to not checking out all the files for the directory, maybe something associated with the files wasn't writeable, but most recently I decided to test it by checking out all the files, recursively, and it still didn't work.Thoughts?-m

Running 11.0.3.268.I am testing the Responsive layout. In my test project, the TOC, Index, and Search tabs are all functional, but when I click the Glossary tab, I get the IE "This page can't be displayed" message. The path listed on this page is:C:\My_Stuff\Docs\Help Output\ResponsiveHTML5\ProfitX\template\PROFITX_2\glossary1.htmI can see, however, that the glossary file is actually located at:C:\My_Stuff\Docs\Help Output\ResponsiveHTML5\ProfitX\glossary.htmCan anyone tell me where can I adjust my settings so that the generated project will be able to find the glossary file?Thanks!

Robohelp HTML 11.Rh is breaking strings into lines. The <p> below is actually broken into 3 lines, in this file, lines 69, 70, and 71.While this does not adversely affect the outputs, it makes Find and Replace in Files nearly useless.Say I want to delete every occurrence of the image tag seen in the code below. I can't because sometimes the line break could be anywhere in that tag, so my universal search finds no match.<img src="Plus_Button.jpg" alt="" style="border: none;" border="0" />Any ideas?

We have several Topics in our Help project, which share the same inserted image.From a broader, global perspective, is there a quick and easy way to do a Where Used type of search, and see a list of all Topics where a shared image has been inserted?

I'm on RH11, and some version of SharePoint of which I'm not sure. I'm able to add one document at a time to SharePoint version control from within RH (File > Version Control), but I need to have about 49,000 with version control in RoboHelp.  I was able to get the files into SharePoint, but now I need to get RoboHelp to be handle the large number of files.How do I get RoboHelp to give version control to a large number of documents at once?

I am using Internet Explorer 11 and RoboHelp HTML 11 (v 11.0.4.291) with WebHelp as my Primary Layout. I created a Print Topic button which uses the following function: The Action for OnClick = printAction() The Inline Javascript Function Definition reads:  var printAction= function(){ var topicPane = top.frames[1].frames[1];topicPane.focus();topicPane.print();} When viewing the Help from within RoboHelp and in Internet Explorer 11 through our application, the Print Preview displays 3 options: 1) 1 Page View, 2) Select Content (which includes a choice of “As laid out on screen”, “Only the selected frame”, and “All frames individually”), and 3) Shrink to Fit.  In order to get it to print only my Topic Frame, I must force focus on my Topic window by making sure that I have my cursor within that window pane, and choose “Only the selected frame” for it to print correctly. Our application does not display the “Select Content” option.   When I select my Printer to print, the

Running 11.0.3.268, with the latest hotfix.When I customize my layout, I see options for a Function bar. (Home button, Print button, Back and Next buttons, etc.) When I generate my output, however, I do not see any of these items. What do I need to do to make these button appear?

Somehow or another I have managed to "hide" all the toolbars and I can't see how to get them back. All I can get to is the context-menu that is available from the top-frame and it only has capture controls. How do I reset RoboScreenCapture so that I can see the menu bars again?

RH10 - HTML5 OUTPUTI am trying to add a new screen layout... I found one in the list of New layouts provided by Adobe: Theme3_Black.  I downloaded the zip file and extracted to my project.  Then I go to the Screen Layouts pod, right click and select import.  I go to the folder where I extracted the files, but there is no "slz" file to be found anywhere.  Why would this be?