RoboHelp

Hi everyone,once again, RoboHelp is not quite doing what I expect it to do and I'm not quite sure why.I use RH 2022.1.188. 1. I'm trying to create a PDF with a normal, numbered TOC. My content uses Heading 1-5, and Heading 1-4 are supposed to appear in the TOC. So, in my RH TOC, I created an Auto TOC in my Frontmatter.Then I went to my Output's Template section, selected my PDF output and set "Use Headings up to Level" to 4. I also activated the two checkboxes afterwards, otherwise my PDF is messed up.When I publish my PDF, my TOC looks fine, but unfortunately, only Headings 1 and 2 are included (corresponding with my RH TOC which only features Topics on Level 1 and 2)Is there a way to include my Headings 3 and 4 as well? In the main text of the PDF, it all looks fine, Headings 3 and 4 are where they are supposed to be and they are numbered the way they are supposed to be etc. 2. And then there is another thing: Why does the TOC use the Titles, not the actual Headings wi

Good evening everyone.I have RH version 2022.0.346. I have created an HTML5 responsive project and I would like to know if there is a way to create a welcome page without it appearing in the TOC.Could you help me?Thanks in advance.Elisa

Hi,I've just finished converting a large project that has 43 separate projects in it.This is output into three regions of the UK, so that's 129 times it has to compile.So I've create a batch file, as I did with RH Classic.  Only, it works sometimes, and not others. I think I've had it twice run through the first region, and never through the second and third all the way through. It might work after a reboot-- or not. It fails at different points. Some were explained by mistakes I made in the batch file, some not. I've split it into three batches, it will still not work reliably. Most of the time it just hangs...suggesting that RH has crashed in the background.  This morning, for example, on a freshly started laptop, it got four projects in before coming to a halt mid-topic. They will compile from the project, though I'm going to tediously run through them again to see if there are any issues, but as it will go right through occasionally, I'm guessing it's just

Working in RoboHelp Version 2022.0.346.In the Indigo template in the Tablet view, I have figured out how to change the background and text of all the other side menus, except for the Contents side menu.  The background is controlled by the Sidebar Background Color, but I have found no field for theText color of the Contents items tree.  Tablet View This text and background are different than the menu as you see it in the Desktop view.  In the Desktop view I can change the color of the the Content tree items, but not the one that is present in the Tablet view.   Desktop View   

I am new to RoboHelp and trying to generate my first PDF output.  I have a Table of Contents where I have added back matter for the Glossary and Index. For a template, I am using the supplied "HighTech" template, just to test things out.  In the TOC of the generated PDF, there are rows for the Glossary and Index, but they don't have a title, as in the example below (the Glossary is on page 9, the Index is on page 10).  Yet when I go page 9 and 10 in the PDF, those pages do have a title ("Glossary" or "Index").   Can anyone explain how to get the titles to show in the PDF?  I have not made any changes to the HighTech template. I also tried the Basic and Prime templates, and I get the same result...Introduction     Getting Around the Application...................................................... 3Reviewing Messages & Errors     Viewing Message Details................................................................. 7.....

He cambiado resolucion escala reseteo , no tengo ni idea que puede ser y en la web no encuentro nada.  lo baje el 14/4/2023 el trial

Hello,  I am new to RH and currently trialling version 2022.1.187. Right now I am having to export to Word since I am having an issue exporting to PDF (assuming because of OS Ventura). The issue I'm having is that the CSS for the TOC is not linking to the output. I have tried this on my own project, as well as with one of the sample projects and the issue persists. I've included an image below. It appears the header and footer styles from the TOC page layout are being pulled to the output, but not the body/heading styles. Is there a way to fix this?

We are in the process of converting our previous documentation into Robohelp. I'm trying to find and replace some old terminology that doesn't really apply to an online help system. In this case, I'm trying to find instances of "In this chapter" and replace with "In this section."However, no matter how many results I try to replace at one (Going by one contents folder to replace 14 or doing the whole project to replace 220 instance), the process hangs on "Replacing..."I've tried waiting hours and it does not complete. When I restart, none of the replacements have been executed. Looking for any tips on what I could be doing differently to get this to work before I go and make these changes manually.Thanks!  

Hi all,I am trying to update my projects to RH 2022. For my PDF output, I have several front matter topics defined, like Front Page, Copyright, Change History, TOC. In RH 2022, the templates seem to work quite different. I can find a setting to define separate page layouts for the Front Page and the TOC, but not for any further topics in my front matter section. Can this be achieved in some way? What I actually want is Header 1 / no footer for my Front Page, Header 2 / no footer for Copyright, Change History and TOC and Header 2 / footer for the rest of my document.Having Copyright and Change History in the front matter folder seems to have the effect that no template at all is applied, so they don't have a header. If I put them out of the front matter folder, the sorting sequence of my document is no longer correct. Also, is it possible to only define the look and feel (i.e. header and footer) of the front page without having to define its content as well? This would en

I have a project finished and I need to export it to Zendeck. I've setup Zendesk as a Publisher Profile, but the Zendesk options to no appear in the output panel. There is no way to send the file to them. I've been on Adobe tech support but so far they are no help. It seems like such an easy issue: where is the Zendesk options that match the Adobe Robohelp online help pages?

I upgraded my project from RH2019 14.0.14.002 (.xpj) to RH2020 2020.8.34 (.rhpj).In RH2019, in the Index Designer, two types of keywords were defined.Feature: Add Project Number is defined as an index file keyword.Feature: Addition of Original… is defined as a topic keyword (the icon has a key/page). (There were multiple instances but I am only showing one example here.)In the HTML output, both keywords show up the same way as expected. It did not seem to matter that they were defined differently in RH2019.After upgrading the project to RH2020, in the Authoring view of the Index, Feature is treated as a main keyword. Add Project Number and Addition of Original…  are treated as subkeywords due to the colon after Feature. This looks fine to me.The Topic Properties of the two topics look similar. I don’t see any issues.In the HTML output, Index tab, the keyword Feature is listed with two indented subkeywords as expected. This looks fine to me.!!!However, Feature: Addition of Ori

I have been researching this problem, and I have hit a wall. We are using ancient TCS 5.0, and we are still generating and  CHM files, which various web searches claim "have been decprecated," but it turns out they really haven't, except in Microsoft Dynamics, which we aren't using -- sorry for the ramble. Anyway, the following variety of error messages pop up when I click on a link to our company's WEB page from our CHM file -- It doesn't happen on every PC. Sometimes it looks like this: Sometimes it looks like this, which requires me to End the task in Task Manager: For now, we are removing these links from the CHM, but keeping them in the soft copy PDF version. I have been tasked with researching what "replaces" CHM, and how it will work with our context-sensitve help links (map IDS in the code).Suggestions? Thanks 

Good afternoon, Iamn here again!Ihave a version of RH 2022.0.346 and I noticed that the images (in png) that can be seen well on my pc, once inserted in the project they get worse, they become blurry and the writings can not be seen well. Is there a way to make them better? Can you help me? Thanks in advance Elisa

Hello After installing the trial, I cannot find them anywhere. Not with the training video resources either. One of them is apparently called 'Compass Travel', there are others supposedly. Any idea where they are? Thanks

Hi y'all,I'm using RH 2022.2.2 and trying to customize the Oceanic frameless skin. I'd like to change the breadcrumbs separator from / to > and set the font color to one in our corporate palette. Whenever I click the Topic Page > Breadcrumbs > breadcrumbs-separator, I get an Application Error that advises me to save my changes and restart Robohelp. Is this happening for others or just me?

Hello, My setup: 1. Mac BigSur 11.3.12. Rh 2022.2.243. Java installed thus: % echo $JAVA_HOMEusr/libexec/java_home% java -version  java version "1.8.0_361"Java(TM) SE Runtime Environment (build 1.8.0_361-b09)Java HotSpot(TM) 64-Bit Server VM (build 25.361-b09, mixed mode) 4. Rh prefs set to point java path to:         /usr/libexec/java_home 5. New Rh project with only  1 topic for testing I'm getting java errors, as some have previously: dlopen(/Applications/Adobe RoboHelp/Adobe RoboHelp.app/Contents/Resources/app.asar.unpacked/node_modules/java/build/Release/nodejavabridge_bindings.node, 1): Library not loaded: @rpath/libjli.dylib Referenced from: /Applications/Adobe RoboHelp/Adobe RoboHelp.app/Contents/Resources/app.asar.unpacked/node_modules/java/build/Release/nodejavabridge_bindings.node Reason: image not foundJava not found. See if Java 1.8(64-bit) or higher is installed and JAVA_HOME environment variable is als

Good afternoon, We are working on a project that is 1.37GB / 61,791 files / 1401 folders in size. As soon we we Auto-Create the TOC, the program appears to still be workng but becomes unresponsive and laggy. I will try to arrange the TOC and the program hardly does anything. I let it sit for up to 20 minutes with no apparent progress in whatever it may be doing ( No progress bar for creating the TOC is given as well ). Is this too big of a project for Robohelp to handle? My system appears to be handling whatever load the Robohelp is placing on it based off of Task Manager. Thanks in advance,Danny

Help.I'm working in RH 2022 and I'm unable to publish to Word and PDF formats.  I have the buttons but when I try to publish I receive an error message.  I had this functionality in RH 2019 and when I updated to RH 2022 the functionality is not working.  Any suggestions as to how to get this functionality working? Thanks

Has anyone an an issue with various cookie information appearing at the bottom of each file in RH 2022?  Is there a way to remove this information? Thanks

It seems as though this should be the simplest thing possible. However, I beg you not to outline any procedure unless you have tried and tested it for yourself and can confirm that it actually works. For example, I can confirm that this does not work:Select the Output tab.In the Output Presets tab, select the + symbol.From the Type drop-down list, select Microhelp, then name the preset.If necessary, select the General tab.In the Format drop-down list, select Text.Select the Publish tab, then select or create a profile name. So, if that doesn't work to create a plain ASCII text file -- and it does not -- then what does?

Good afternoon! I am using Robohelp 2022 and I am unable to place an apostrophe on TOC titles. How can I do this without it automatically changing to an underscore? I have attached an image for where I am trying to place an apostrophe. Not sure what I am missing. Thanks in advance,Danny

Drop spots appear always expanded in output files for RH 2020, whearas they work fine from inside the application. Any ideas?Regards

My RoboHelp plans claims that I get the web items listed below, but I don't know how to access the 2GB of Cloud storage. Does anyone know?(Post an answer about Creative Cloud storage and I will weep softly. This is not Creative Cloud storage nor Creative Cloud Publish Storage.)Cloud storage 2GBCore CC ServicesCreative Cloud Publish StorageAdobe RoboHelp Review ServiceWhen I have the tab open that shows the web services in my plan, there is an inviting button, Access your apps and services. When I click that, absolutely nothing happens whatsoever.

I am in the midst of upgrading a rather large project from RH2019 "Classic" to RH2022. In the "Classic Version", I had a snippet set up that is used everywhere within the project to jump to top of page when the user clicks an image. I did this previously by simply adding a link to to image with Link to: '#top' (see screen capture). With the new version upgraded the link gives me "about:blank#blocked" in the browser and there is nothing I see that can be done to fix it, so basicaly this just dissappeared and I do not know how or if I can get it back?I am also getting an error "File name contains invalid characters. Do not use the following characters in the name: \/:*?"<>|';#%." when I try to add a style sheet (.css) to the snippet which I think is just something I am doing wrong. Any insite especially to the image link thing would be appreciated.