Stock

make it make sense 

Hi guys, Does anyone know how to change the company information in the issued invoice? I input all of company information before making payment but there's no company name in the invoice after all. I have to make a claim to my company so the company name is compulsory.Also, Adobe customer support cannot be reached, is there any direct email? Chatbox and help center don't work anyway.

I remember once I tried to download Adobe for a free trial to see if I'd use it or not, but I ended up not using it and deleted it right there at the moment. Then I went to cancel my plan, I thought I did cancel it, but it turns out it didn't register the cancelation. Now I'm stuck paying $30 month for a year. I don't want to keep paying for shyt i don't have or use. And if I try to cancel it it says i need to pay $142 more to cancel my plan. Is there other ways to cancel it?

Good dayI am on the 10 stock assets per month plan. I assumed these are allocated on the 1st of every month, but it doesn't look as if mine has been added for May yet. Is it because I initially signed up on the 18th of the month? Will my new assets only be added then on the 18th of May?

Guten Tag,ich war früher Kunde bei Fotolia und brauche den Zugriff auf die alten Daten für Lizenznachweise.Laut Fotolia / Adobe Support funktioniert das auch jetzt noch. Unter https://de.fotolia.com/ habe ich über das Formular meine Fragen gestellt… die Antwort ist:„Your Fotolia account is eligible for the Online migration, you should be able to complete the transfer Online at https://www.fotolia.com/ by clicking on "Transfer your account"… „ Aber auf der Seite ist der Link nicht. Wo ist dieser Link "Transfer your account"…???  Hat jemand diesen Link gesehen? Ich finde ihn nicht. Und auf Nachfrage kommt die gleiche Antwort: " by clicking on "Transfer your account" Hat jemand in der letzten Zeit seinen Fotolia account zu Adobe migriert?

Whenever I search for anything when logged into my adobe stock account it comes up with a page not found error message whereas when I search when logged out, I can see all images. When I try to go to my library to see images I have already liked, i get another error message saying my request could not be processed. Any idea what is going on? 

I have illustrator only on my iPad at the moment, and have successfully licensed and opened and used previous Stock images on illustrator for iPad, and can still open those files on illustrator for iPad. I last opened a newly licensed imaige that way maybe a month ago I would guess. However, now I can't open the images that I have newly licensed in the last week or so. I've downloaded them multiple times and tried multiple ways of opening them in illustrator for iPad, but it just says "can't open file". This is two different licensed images so far, but as mentioned I can open old licensed images. What could be the issue?

How can I cancel my plan after registering with a temporary email and agreeing to a plan?

I accidentally deleted my assets that had passed the review, can my assets be returned, how to do it if possible? thank you.

Hallo zusammen, ich habe eine Frage zur Nutzung von Adobe Stockfootage im Rahmen von politischen Postings.In den Nutzungsbedingungen habe ich Einschränkungen in Bezug auf politische Inhalte gefunden, diese scheinen sich aber auf die Einreichung von Fotografien zu beziehen (so ist es nicht gewünscht, dass Bilder von politischen Parteien etc. über Adobe Stock angeboten werden).Verstehe ich es richtig, dass aber z. B. für Social Media Content politischer Parteien natürlich Adobe Stockfootage genutzt werden kann? Also z. B. das Foto einer Landschaft, das Foto einer Skyline etc.? Viele Grüße

Bonjour,Je suis confrontée à un souci technique. J'ai acheté une image et quand je la télécharge, ce n'est pas celle que j'ai achetée… Le souci se présente sur la version Illustrator, le jpg étant en revanche bien le bon. Merci de votre aide !  L'image est la suivante : https://stock.adobe.com/fr/images/clear-water-flowing-from-the-mountains-and-running-through-the-forest/314905526 Et celle que je télécharge est celle-ci : 

It is unclear if I can use free, royalty-free images while I am a trial user of Express premium. Anyone know?

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses. <"moved from cc desktop bugs">

Downloaded vector image #528746888 and the font used in the main graphic (Calvous Spurs Stamp) is not one that I have installed. Moreover, this is not an Adobe font and the versions I see online for download are not for commercial use. Stock vector images should have all fonts converted to outlines  

Hey there!I didnt find the ability to download a proof of license so that i can show, that I bought an license for the specific image.How can I do that?

I have not taken or ever needed Adobe stock, I'm also sure I've never taken any free trials of it either. Trying to cancel the plan costs 130 euro cancellation fee, and I'm not able to get the already billed month back? Customer support keeps transfering me from person to person, until someone closes the chat out of nowhere 😄 I've contacted customer protection in Finland, but what else can I do? I can't believe I'm being scammed by a company of this scale.

How do I request a refund on an image that I accidentally bought?

Hi Adobe Community, My Adobe Stock library is getting full of unlicensed images, and I would like to remove them. At stock.adobe.com/library I am able to filter out unlicensed images, but I can't select all to remove them. At assets.adobe.com/library I can select images first, then remove them all at once; however, I don't see a way to filter out the unlicensed ones. What is the best way to do this? Thanks,Greg

I tried Adobe Stock for free, and I didn't want to subcribe, but a month later money were withdrawn. Can I cancel subscription and get my money back? There was no purchase.

i want to.link my adobe id to stock contributor but keep getting access denied .  

Hi, I have the Adobe CC licence and I'we seen that I can get 10 Adobe Stock images for free. So I've downloaded one image and Adobe sent me a following invoice:Adobe Stock 10 images/month (for one year) - Euro 29.9 /monthSubtotal Euro 0,00/monthVat Euro 0,00/monthToday's total payment: Euro 0,00/monthI understand that I will not be charged, but as I cannot be 100% sure, could please somebody explain me what happens? Will I pay 29.9 or not?PS: I now received a message from my bank that I've been charged for 1 euro. Why?Thank YouKajetan

Here is my portfolio Link - https://stock.adobe.com/in/contributor/211875250/Spyartgraphic

After creating my free trial for adobe stock, I downloaded a couple images, then forgot about it since I didn't require it anymore, I thought I had cancelled the subscription but I must not have. I check my account a few weeks later and I am charged for the subscription even though I have not used the software since the inital trial period. I would just cancel it normally and take the 40 dollar hit but it says it has a 200 dollar cancellation fee which is outrageous (I know I agreed to the terms when accepting the trial). Is there any way I can get refunded the amount and cancel my subscription?

Bonjour, Adobe Stock s'était ajouté comme pub à ma commande lorsque j'ai téléchargé Adobe Illustrator. Une fois l'erreur réalisée, j'ai checké mes mails pour voir la date de limite de résiliation pour que ce soit pas facturé ou remboursé. Dans le mail il y a écrit :Une fois votre essai gratuit terminé, soit le avr. 06, 2025, le montant facturé sera de CHF 35.65 (taxes comprises) par mois . Votre abonnement à se renouvellera automatiquement tous les ans jusqu’à ce que vous décidiez de le résilier. Prix susceptible d’évoluer au moment du renouvellement. Résiliez avant la fin de l’essai gratuit et vous n’aurez rien à payer . Résiliez avant le avr. 20, 2025 pour obtenir un remboursement intégral et sans frais. Vous pouvez résilier votre abonnement à tout moment via votre Compte Adobe ou en contactant le Service clientèle. Vous acceptez également les Conditions d’utilisation et les Conditions d’abonnement et de résiliation. Hors, nous sommes le 1

I need accurate information regarding the rejection of a set of photos where the reason for rejection is quality. What exactly does that mean on this set of photos so I know what I need to fix?