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Salve, ho un grande problema. Il mio fidanzato ha attivato la prova gratuita con il mio account! Naturalmente il mio fidanzato non ha disdetto il piano e fino ad ora non mi ero accorta di niente, ora, non sapevo che annullando il mio mi venisse addebbitato metà del piano annuale, mi trovo nella situazione di dover pagare metà un abbonamento da me mai utilizzato!! Chiedo cortesemente di aiutarmi in qualche modo.. se possibile anche riattivare il piano in modo da usufruire dei contenuti. Grazie.
Hi all,I migrated to Adobe Stock somewhere last week.After searching for several images, i noticed some images with other languages, in my case German:Is there anyway to filter these out? A quick glanse at the filters doesn't really show that option.My url also clearly states my own country and language, even when i surf with my region setup as UK, i get German pictures.Is there a known solution for this?Thanks!
Hi. I recently purhcased a 3 x assets a month plan, really just to license three specific images to use for a very short term period. I have gone to cancel the plan and it has said a refund will be made. I want to ensure that the standard licensing will still apply if I cancel the plan. I do not want a refund if the licensing becomes void.
I keep getting a message "Please contact your enterprise administrator to add Adobe Stock to your account." Everything else in Creative Suite works fine. But if I try to download something from AS, I get the above message. Can anyone help? Thanks so much!
Hi good morning. I have an Adobe Creative Cloud account. I’m wondering what the price is for the standard license for this image: 238729371. The extended price is mentioned but not the standard. Thanks. K x
I had liesense for two users for 10 images per month. One of my users requested a plan upgrade to the 40 images per month and the annual plan. I placed the order and assigned the one user to this new product. When the user onlgins into the Stock website the Credits still shows 0.Am I missing a step or is there a delay in the processing? Any help appreciated.
Who do I contact with Adobe Stock to report theft of several of my images on your site?
What is Adobe Stock?
Hallo, nachdem die Clowns von Adobe offensichtlich den Kundenkontakt scheuen, versuche ich es hier. Nachdem Fotolia jetzt geschlossen wird, habe ich die restlichen Credits mit nach Adobe Stock rüber genommen. Allerdings wird mir hier nicht mehr angezeigt, wann diese Credits nun verfallen. Kann mir bitte jemand helfen, wo ich diese nicht unerhebliche Information finde, bevor Adobe ohne weiteren Hinweis diese Credits löscht? Vielen Dank. Herzliche GrüßeChristian
I accidentally licensed an image... thinking it was the lightbox button too quickly. How can I un-license the image. The image is #222035557 Thanks so much!
I just had the same issue, trying to navigate to another page and accidentally licensed FILE #: 205714466
I'm new. Any ideas about this? The illustration has been accepted, then, the day after, rejected for Non Compliant Content. Why? Thank you
Hi!I have an Adobe Account that was set-up previously in Sweden. I now live in USA. I got the account location changed at least a year ago while purchasing a Creative Cloud plan with a US Credit Card. My Stock account did not move from Sweden to US... So I'm still stuck in SEK (Swedish Kronors). How can I update that... I cannot find a way, the live chat is litteraly writting me " You did not buy Stock" ... I'm like it's not a software... but they would not understand.
I had about 80 credits left until a couple months ago, and now its gone.I renewed the subscription and need to return back.
I can't subscribe to adobe stock, because I keep getting this message. I've tried from different browsers and different devices, but no matter what I do, it doesn't work.
Is anyone else having problems with their Adobe Stock plan? Our monthly plan which is charged every month to the company credit card. There are no issues with the card—however, we keep receiving the same message; namely, to update our payment details. This has been happening for a few weeks now and it keeps coming back to the same message, eventhough we have checked and re-checked everything on our side. Our stack of credits have also gone, Adobe please respond, we need this fixed!
Hello, I know to credit a photo, it is "© [Photographer's name] / Adobe Stock” but then how do I find the photographer's name to give credit? I can only find the username. Thanks
Hi, I downloaded several vector images like #236927351 and I thought I could isolate one of characters, but I can't get it to work. Was I thinking wrong? {Renamed by MOD}
I accidentally purchased ADB075351271 and haven't used or downloaded it. Don't even know which image it is! Don't want it! I can't afford $249! Set my searrch for no premium but it must still show it. Would like a refund please!? Help! No way to get help on Adobe site either. Sitting on hold on the phone. Still.... Thanks!
Dear Team,I want to upload my Identity Document to verify my Adobe Stock Contributor account. But no option is showing to upload it. Please tell me where can I upload this document. Thank you very much.
Hi! Help me. is it possible to return the money? I don't need the service of Adobe stock. I activated a subscription for a trial period, free of charge. But now I dont need this service. But you take the money twice ( firstly For Adobe 2 days ago, and 2nd time - today . For Adobe stock. ) I want it to be like before. I want to leave subscription only on Adobe. And pay only for Adobe. I dont want to pay for the Stock service. how to return payment?
Hi everyone, I've a problem. I can login to Fotolia but when trying to sync with the Adobe Stock it says that there is an error and that my credentials could not be authenticated. What can I do?
ist diese email von adobe donotreply@AdobeStockContributor.com
Sorry if this has been covered before. But...How do I find out how many credits I have? I can't find it anywhere.Thanks,Edd...
In the process of downloading an image I licensed, several error windows displayed. However, I was eventually able to download the image, but it is only 158 k (minus the white space and lettering) at a resolution of 72, which makes it virtually unusable for printing. Effectively, the image I downloaded is the same size as a preview minus the watermarks. I have re-downloaded with the same results. My question: Is the small resolution due to the errors, or was this just a low quality image. I have not been able to find an avenue to contact adobe on this or the original stock creator. Thx.The image is 159134019
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