Stock

hello!I accidentally subscibed to `Adobe Stock - 10 images a month`. I did not know what i was doing, now I tried to cancel the subscription but there is no option in my setting page. Could someone help me? Thanks

I have downloaded an ai file. But if I open it, its an empty document. I try it open with photoshop, but its the same too.FILE #59007477Thanks the helping!

I downloaded the video and the watermark is still appearing over the video.  How can I remove?

Hi--Is there a way to zoom (view larger) images *while on the Adobe Stock site*?  Other photo sites allow you to click or hover on the thumbnail to preview the image in greater detail prior to downloading.  Is this function available?  If not, why not . . . and can we get it added? I'm adding the emphasis because other discussion threads had replies with various "outside" solutions such as "download a preview to your computer" or "view within a cc app".  Both of these options have drawbacks that make them not workable, so that's not the question here. For efficient selection of workable images, we absolutely need to be able to see the image detail online--on the Adobe stock site--BEFORE downloading items to workstations.

... und Kaufdatum. Wo finde ich denn das hier? Ich habe das schon mal gesehen, aber, wo ist es?Ich finde es nicht wieder ... Bitte helft mir, danke PS: Ein Teil meiner Bestellhistorie wurde aus Fotolia importiert.

Hi all.  Starting earlier this week, Adobe keeps crashing after I enter a search string.  The page becomes unresponsive.  I am using Chrome. I also tried Firefox, both with the same exact results.  I cleared my Chache, restarted, rebooted, everything short of reinstalling my OS.  Happened again this morning. Suggestions?

The duration of downloaded HD video is significantly shorter than posted on the AdobeStock site.Item: AdobeStock_145802704 is posted as :17 but downloaded as :02.Has anyone on the forum had a similar experience?

I accidentally licensed #207627849 and #237607351 twice. I also licensed another photo by mistake (#148825841). Is there a way to cancel this?Kind regardsBelinda

hello, i want use trial period of adobe stock, but i have some problems. Can you help me? this is message "There is a problem with your payment. Please try again later or contact Adobe tech support."

I got a redemption code from Adobe Stock with a very nice message:"Last August the Adobe Stock team launched a Creative Cloud giveaway program to reward our top contributors. Congratulations, you are one of them! You were awarded a 12 month free Creative Cloud subscription, and received an email from compext@adobe.com with your redemption code."I was very excited and used the code to jump on to Creative Cloud on 15th of December 2018. I started few projects for my clients using InDesign,Premiere Pro and After Effects. One day I got a strange message:"This is the last open of a Premiere Pro, your subscription is expired."It was just four weeks after installing the apps with a redemption codewhich should be valid till 15-th December 2019!!!Since three weeks I'm struggling with Adobe Customer Care which shouldbe renamed "Adobe Customer GFY". They promised help 5 or 6 times, andof course nothing happened at all. I just got an information "give us yourbilling data, we will charge you immedi

I've downloaded image AdobeStock_117050226 to use editorially in a printed visitor guide. It is really poor quality – out of focus and very noisy. I can't use it but have now lost a download. How do I get the download credited back to my account? I would recommend Adobe Stock remove this image from their library.Thanks in anticipationHoward

Do not sign up for the "free" month for anything Adobe. After a month I nothing was sent to my email account about charging my bank account because it was all done through paypal. I only noticed because I happen to log into my paypal account at the time adobe charged me for "Adobe Stock". It was then where I found out that I was being consecutively charged for every month I did not even use the service for, which in total was 9 months for 270$. I called their "customer service" and the best they could do was give me a refund for the month of February, because I didn't use the service. The guy on the phone even confirmed to me that I didn't use the Adobe stock for ANY of the months I paid for it for, because I didn't even know I had the service. This isn't right. I just checked my primary email, and there were 0 emails about any monthly payment being taken from me. IF that were the case I would have caught this 8 months ago. Please tell it's possible to get my 270$ back.

1. Can a Standard License stock image be used as an eBook and print book cover without modifications?2. Would such unmodified use require attribution? If so, can the attribution be placed in the seller book description page and in the book's "Acknowledgements" section, or does attribution have to be placed on the eBook/book cover itself? Based on this discussion, the attribution should be: "© [Photographer's name] / Adobe Stock", correct?3. Is it correct to state in such use, that: there is no eBook download limit, but the print book download limit is 500,000?4. If I were to get close to the print book download limit for a Standard License, is it possible to simply 'upgrade' the license so I don't have to change the book cover?Thank you for your help!

Hi,I bought an extented license for several Adobe Stock pictures. Can these pictures be embedded in a video game and then can this game be distributed to the public?Thank you for your help!

latest Mojave update with the latest Safari, Filter doesn't worknone of the buttons in the filters panel do anything.

Hallo,I accidentally have ordered a few minutes ago the picture #191993072 (Order ADB051403038DE)Can you please take it off my account and give me a credit back.Thank you in advanceRegardsDorota Maria

Hallo, wie verhält es sich in folgendem Fall. Reicht hier eine Standardlizenz? Es soll eine Broschüre erstellt werden, in der sich mehrere Organisationen/Institutionen vorstellen können. Sie werden aufgefordet Text und Bilder an den Herausgeber der Broschüre zu liefern. Nun meine Frage: Kann ich Bilder mit einer Standardlizenz zu meinem Text mitliefern, da ich ja der Verfasser des Textes bin, auch wenn auf dem Umschlag jemand anderes als Herausgeber steht, oder benötige ich dafür eine erweiterte Lizenz? Ich wäre sehr dankbar für eine Antwort

Hi there Can anyone help I am having terrible trouble with adobe stock, in Chrome, Firefox, IE. Cleared cache several times even tried this fix Delete CRL and OCSP Cache Delete CRL and OCSP Cache  Sadly nothing seems to fix this, tried support but they didn't seem to understand the issue. I ve been forced to use other libraries as the adobe site is so unresponsive ....I like adobe stock ! Can anyone help please as to what the issue may be?

Hi! I have the same problem. I have been charged a monthly fee even though I did not express my wish to prolong the subscription after the trial period. please, cancel my Adobe Stock subscription. Can I expect return of the one month fee? Best, Sabina

HiI'm having similar issues - cannot cancel my plan and going around in circles trying to work out what to do.I was charged 3 months worth of billing even though I believe I cancelled my plan on 3 September 2018. But I seem to be in another plan and cannot get out of it without being charged.Please can you help?Thank youLisa Egan

I was working on my iPhone searching for images. Two photos that I was trying to save as comps for future evaluation, ended up being licensed and not saved to my folder for future consideration. They are #169080787 and #162672504. I have not downloaded or used them yet and was wondering how do you return/get credit?

I want to buy 1 particular stick swimming photo, which I downloaded a few days ago.Can not find it anymore. Although I have searched almost everything in swimming.Does the number help in the photo?

I've requested a trial version of Adobe Stock, but unfortunately I can not access to my personal email to confirm my Adobe Stock account!! So I can not access my Adobe Stock account. Can someone tell me if, although the Adobe account is not yet confirmed, is the first charge carried out after 14 days anyway?

We cannot use Lastpass with Adobe Stock website. (toooo slow !!!)I create a ticket, Lastpass said to me to post here because :There a clash between them both so it is hard to say. It is recommended that you file a report with Adobe as well to see if they can assist in finding a solution to the matter.So, I have the feeling that this issue won't be solved. INCREDIBLE, that such company act like a childI was testing Adobe Stock, now I know that i won't purchased a subscription until this issue is solvedBye

I am just starting a new business and want to create a business card and a website with a single image. I have found one I like on Adobe Stock. I am thinking that if my business succeeds, I will be using the image for several years. So does that mean to use just the one image, I have to have a continuous plan with Adobe Stock and keep paying for that image every month for years to come? Can't I just buy a single image outright? And if I can't do that here, can anyone recommend a website where I can? I've looked at free sites like Pixabay, but most of the content is terrible. I am happy to pay for an image for my branding, but not every month for years on end! Advice please?