Stock

In connection with the merger of Fotolia with Adobe I used the account Adobe. Now I can't log in to this account, appears the following entry:"We noticed that you sell your images on the Fotolia website.Now Fotolia is part of Adobe Stock, so you should sync your account.Fotolia by AdobeLog in to continue.Logingeorgina198Password••••••••••••••I forgot(a) my password"After I entered the password, the following entry appears: "the Selected account is already in use."Further, I have no action can not produce, everything is blocked. According to Fotolia my record is synchronized in September 2016. It's been about a month. Please help. My user ID on the Bank of Fotolia 203828983. With respect Galina Tolochko.

Hi, I'm wondering where my AdobeStock kredits have gone... I'm sure that I still had quite a lot og downloads available on my account, but now I can't see them anymore. Can you tell me why to do?

Is there any way I can "unlicense" a stock photo that was purchased by a slip of a mouse? One click purchasing is great when you want an image, not so great when it's accidental.Thank you, Stacie

Hello, I was just trying to save to library and was only given option to licence and save and did not want these can I please get a refund for these 5 photos: #132756290#142509831#143595896#128892596#136088897thank you, Chloe

No notice, no email, no nothing.I had over 150 credits that I BOUGHT since IstockPhoto (later bought by Adobe) In the welcome they would "respect" the licenses... after a few months, apparently not. I already checked my spam folders in case I missed the email. NoneIt seems that either Adobe just ripped me. I find no logic explanation, no email, no nothing.I can not contact support in Adobe either as their "human support" is a headache, you need to navigate page after page, then loop back to the same support page, and then browse again until you end up here. In a forum, making a request to the Adobe team and explain to me (and return) the credits I BOUGHT.Maybe someone reads this, maybe not... This is the type of "human" support you can expect from this company.I demand an answer ADOBE! I want and need my credits back, ASAP. Thank you.

i did not intend to order this product. I'm not sure how it happened, but I just got charged $200/month!! Please help. This is a disaster!!george

Adobe tricks customers into signing year long contracts that they must then pay a large fee to get out of. They offer you one month for free but neglect to tell you that you will then be charged 30 dollars a month for the next year. But don't worry, you can contact the Adobe support team and get jerked around for 45 minutes, directed to non existing support members, and inevitably told to shove off because your customer satisfaction doesn't matter. It is hard to understand why a company with such great products resorts to such cheap measures to rob consumers rather than let there products speak for themselves.

I deleted my plane by mistake; what can I do?

Hi there, I bought an image (59818507) twice as the first image didn't download to my PC - and neither did the second one.I have now licensed the image twice with no actual image.Please could you advise how I am able to receive my first image bought and refund me on the second?Thanks so much.

I would like to sell a website template through online template shop.For the template thumbnail/demo, can I use stock photo(with standard license)?However, the buyer cannot access/download/own the stock photo after they brought my template.They only have the source code of my template as a final product.Thanks!

We are a non-profit community healthcare provider and operate a mobile dental van providing care to children in Nevada. We have an opportunity to rewrap the outside of the van and hope to use 20-24 images of children & families. We are unsure of the license we require as each image will only be used once; we see an average of 500 children on the van per year; and our entire patient base is 50,000 people. The van will only be used in the state of Nevada which has a population of 2.9 million and an area of 110,000 square miles.Any advice we could receive on the correct license to use and/or ways to determine image views would be very appreciated!

Hi !I just tried to download my 10 pictures of this month and I realized that 4 of them were never downloaded by my webbrowser but they appeared as already bought and the only choice I have now is to buy them again !!!I follow the help I am afraid that I have paid 2,99€ for two picture I already bought!Moreover, amongst the 6 I manage to download one of them is in AI format which I cannot open !!! How I am suppose to use it now?Coud it be possible to recover the 5 missing pictures without supplementary fees (and do not charge me 5,98€ for my tentatives to recover them by myself)?Thank you in advance,Elena

I am disappointed with Adobe lately, and noticing a bait and switch going on here.The company I work for been subscribing to adobe stock for a year and are reviewing the renewal.I was searching for a decent photo to use for a project and it seems all the photos that are included are mediocre at best and the better (read: clear and framed correctly) are premium!my search was for a decent manatee photo and all i have to choose from are what appear to be muddled, grainy flip phone shots that are terrible and amateur.  I found quite a few professional looking photos but these are all premium and are not included with my really expensive yearly plan! We have multiple full CC licenses and have stock included and are paying a lot of money for poor quality run of the mill photos!  For what i spend on software and photo services, there are other photo services that I am considering looking into!who is picking this stuff and why are decent photos premium? i understand the videos are pr

Hi,I have one primary account which I use to make purchases, however my Adobe Software is registered to another which is all connected, how can i get the stock image to appear on this account as I would like it to appear in the libraries

HiI want to unsubscribe from Adobe Stock and you tell me that: I can not handle this formula now, but soon "Seeking the error. I do not want paid a month more, you understand.Sylvain Beauséjour[Email address removed by moderator.  NOTE: This is a public user-to-user forum; not Adobe Support. ]

Are there instructions on how to use this site?I have selected an image and saved it to my library, but it has a watermark or is too low resolution to use.

"You can cancel at anytime"what a load of malarky! - sure, lets cancel at the cost of 130+ dollars.This is crazy. The website has laid out adobe stock as a month to month. like netflix or, hulu. Why is a company as large and reputable as adobe stock charging cancellation fees? this is super shady. I loved adobe, I've been using it for years. I went to cancel my membership with the intent on coming back. Due to family reasons, i need the extra money.Now I will not refer anyone to adobe and I will most certainly actively speak out against the company.I would like to see the money for the cancellation halted before it is even withdrawn, or refunded. I honestly can't believe this.You guys make so much money it's insane to even think that this is required.I have 53 images availablei dont intend on using these. at the very least that should be prorated to the cancellation fee. I expect this kind of BS from comcast, not from adobe.I spoke with chat, and then couldn't send anymore messages, it

My downloads has disappeared.I had about 50 credits. But Suddenly disappearedI did not receive the mail to my unused Dollar Photo Club image downloads will expire soonI want to be able to download again

I wanted to try the trial of Adobe Stock. When I check my account to unsubscribe it says the following:"You'll be able to manage this plan shortly."I think this is done by intention so people will forget to check later. Is this even legal?I want to unsubscribe now.Dear Support I saw in other threads that you can make this option manually available. Please do it.

Sorry if this question has been asked in some form before, but this is something I've wondered about and have never seen a proper answer.Allow me to elaborate. I am a graphic designer and very frequently buy stock images for various client projects. I know that handing off designs that use stock images to a client is alright as long as the client continues to use the image appropriately in conjunction with the particular license terms. But once the design with the image is out in the wild, how can anyone tell what license the image has, or if it's licensed at all? Should I be constantly worried about hearing that a client is going through legal issues over using unlicensed images?I have way too many stock photos out there as it is and really do not need to worry about having to prove my licenses. Maybe this isn't really an issue and licensing only becomes a question once something has been used in a questionable way? I know that there are millions of stock photos in every facet of mode

Hallo. Ich habe folgende Frage.Ich habe bei Adobe Stock ein Foto mit Standardlizens gekauft. Meine Frage : Darf ich dieses Bild als Beispiel als Logo für meine Facebook Gruppe verwenden?Vielen Dank für die Antwort.

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I did not receive a download point removal emailI am so not happyI want my points back

Hi, i just recibe last month that my credits where going to expire in some time, but in any place i could se why is this happening o when was going to happen.So today i get the surprise that i dont have more credits because of this, is not fair that i pay for that credits long ago but now i cant use them.I want a reposition for this, and i cant believe that Adobe is making this for the old customers that Dollar Photo have.How can i get back my credits?Regards.

Hello,I am a graphic designer and design a magazine for a customer (4000 pieces).The texts and pictures are also to appear on the homepage.Is it sufficient if I buy the standard license once? Can I use the images for printing and for the homepage with only one standard license?Best regardsMiriam