Stock

Hey I was able to run adobe stock just fine for the first few months afte purchasing, now every time I search for anything "We're unable to process your request. Please try again later.", this message pops up. Anyone know how to fix this?

Hi, I would like to suspend my stock subscription for the time being. How can I end this and possibly. activate it again later? Now I get a payment request every time.Thanks for the reply.Gerrie

Hi, Got a membership running for Adobe Stock but I keep getting the message that this isn't available in my account, which is strange ... and when I think this is wrong I need to speak to my It-manager but I'm a private person and this my own private account.

Hello,What will happen if I cancel my annual subscription plan for adobe stock?is there gonna be a charge for subscription cancellation?

I'm using a translator.Can I modify the model photo and use it to promote plastic surgery? I'm asking about the scope of portrait rights.

How do I cite adobe stock images that I intend to use on an Adobe website? These images are available in the "free" subscription, and I do not see any information on author/ photographer. Do I need to cite these in-text and in a bibliography? Thank you!

File #:  664415003   This file states "Fully Editable EPS Files, Words and Fonts can be changed" I used a credit and downloaded this file, but it does not contain any live text, so the text cannot be edited. I would like the proper file to be sent to me, or a refund. THanks   [moderator deleted original stock content]

Hello, I've looked through the forums but I am still unclear. This is an issue that has come up for me several times recently, and I'm guessing it comes up for other designers as well. If I license an image to use in a brochure for a client, and they then ask me to send them that image so they can use it in other pieces (i.e. a web page or a display), is that allowed? And if so, do I have to do anything to physically transfer the license to them (like fill out a form)?Thanks for your help!

Bonjour,   Je trouve scandaleux que vous me facturiez des frais de résiliation pour STOCK alors que je ne sais même pas ce que c'est ! Je ne l'ai JAMAIS utilisé et en plus j'ai déjà un abonnement à TOUT CREATIVE CLOUD 100GO pour 67,01 euros par mois. Ce sont des pratiques anti-commerciales.   Je vous demande de ne pas me facturez de frais de résiliation. Merci.   Antoine Lamoureux PASADENA CONSULTING   [Le modérateur a supprimé les informations privées. Veuillez ne pas publier d'informations privées telles que des courriels et des numéros de téléphone].

I'm having same issue, All my browsers are up to date, I delete all cache and history, This problem comes and goes I think you have some issues with your server this is very annoying, I want to cancel my account, this is not reliable at all.

Hallo,  ich habe leider zwei Bilder ausversehen lizenziert. Kann man die Lizenzierung rückgängig machen?Danke vorab. Stock ID: 81657476Stock ID: 66615106

Hi, The email address attatched to my account is no longer in existance. Is there a way for me to change my email address without retrieving the verification code from inbox? 

I bought a material with the number 624947429 not long ago, and then was sued for pirating because I didn't download the authorized invoice at that time. Later, I downloaded the same material with the number 796445762 again. This time I downloaded the invoice. How can I be provided with evidence that I can use this material? Can the author issue a certificate of originality on my behalf?   [Moderator moved the thread to the correct forum]

We have a 10 download per month plan (Adobe teams). Can we use these images for cultural purposes with a standard licence?  I.e.  We would like to use about 5 print images in a small private museum that will not charge for admission.

LOL: I tried to get a refund and Adobe connected me with an AI chat. No live person available.

I thought that I got free downloads of pictures, WITHOUT watermarks, when I have payed for a subscription?   [Moderator cured the topics. Please do select only relevant topics.]

Have been downloading Adobe Stock videos for a few years and all has worked fine. Today however, once videos are downloaded to my PC they will not play. In WIN10, I get no message on fail in Windows Media Player. However, on my WIN11 system I received from Media Player "APCH format not supported".  Files download as notmal, just will not play. I have previous .MOV files on my system and they play as normal.  Any Ideas would be appreciated!E

what vector file type is mostly downloaded, is it Svg or Eps or Ai ?

I've just come across someone licensing an image from James Webb Space Telescope which is available for free through NASA's website. File: 518592754https://stock.adobe.com/images/james-webb-space-telescope-reveals-emerging-stellar-nurseries-and-individual-stars-in-the-carina-nebula/518592754?prev_url=detail It's a shame that Adobe Stock has become an unmoderated cluster of awful quality content with no accessible way to report images. I've noticed a significant increase in images filtering themselves as NOT Generative AI and "Photograph" so that they still show up when trying to filter them out. Not to mention cases like the one I've posted here of users blatantly stealing publicly-available content. I'm sure this is one of many re-posted images that aren't owned or created by the user with zero effort put towards quality assurance by Adobe.

Greetings and hope this message finds you well.I am writing to inquire about your website's payment options for photographers. I am particularly interested in knowing whether you offer cryptocurrency payments as an alternative to traditional fiat currencies.If so, I would appreciate it if you could provide me with more information about the specific cryptocurrencies that are supported. Additionally, please let me know if there are any fees or limitations associated with using cryptocurrency payments.Thank you for your time and consideration. I look forward to hearing from you soon.Sincerely

I've requested a trial version of Adobe Stock, but unfortunately I can not access to my personal email to confirm my Adobe Stock account!! So I can not access my Adobe Stock account. Can someone tell me if, although the Adobe account is not yet confirmed, is the first charge carried out after 14 days anyway?

I accidentally purchased a premium image instead of using one of my ten free credits. It cost £144. Is it possible to get a refund? Thanks. 

Guten Abend, ich habe versehentlich ein Bild lizenziert, das 100 Credits kostet. Ich habe nicht gesehen, dass es so teuer ist! Ich hätte das Bild niemals lizenziert, wenn ich gewusst hätte, dass es den Wert von 2,5 monatlichen Abonnement-Kosten hat. Das Bild (177171786) brauche ich nicht und habe es bereits von meinem Computer gelöscht.Es wäre hilfreich, wenn zukünftig deutlicher darauf hingewiesen wird, dass bestimmte Bilder wesentlich teurer sind. Die aktuellen Hinweise sind so unauffällig, dass ein solcher Fehler leicht passieren kann.Bitte um Rückerstattung der 100 Credits.Vielen Dank,Elia Maletta