Stock Contributors

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I’ve been unable to upload AI and EPS files to Adobe Stock for about a week. I keep getting the message “AI and EPS file uploads are temporarily unavailable.” Does anyone know when this issue will be fixed?

Over the last two years, sales have declined significantly across ALL rmarkets. What do you think are the reasons? Without "super" in the title, of course :)

I tried to upload a PNG image to Adobe Stock, but I’m unable to upload it successfully. Could someone please tell me how to upload PNG files correctly? I would really appreciate your help. Thank you so much!

Hi Adobe Support Team,For the past two weeks, there has been a banner notification on the Contributor Portal stating that AI and EPS uploads are temporarily unavailable.Since the Contact Support form is currently returning a submission error as well, I am posting here to ask if there is an official update or estimated timeline on when vector file uploads will be restored?Thanks!

Sometimes, to ensure my assets will be accepted by the moderators, I use the "Find Similar" feature on the official Adobe Stock dashboard. I input the asset I intend to submit and enter relevant keywords, yet the results show only a handful of items—fewer than 50. A small part of me thinks, "This is a great opportunity; there are no similar assets out there," but in reality, my assets are repeatedly rejected due to "similar content" issues. Being only human, I sometimes wonder: are the moderators being unfair, dishonest, or opaque? Is there nepotism involved? How exactly do they curate submissions? What is the point of the "Find Similar" feature if assets that clearly aren't similar still get rejected? Ultimately, as an ordinary person, I have no choice but to accept the situation—so where can I turn to voice my grievances?

My sister and I both have Adobe Contributor accounts, but we only have one PC at home. Can we use two accounts on the same computer? I work with AI images, while my sister works with vector files and AI videos.

Hi Adobe Community & Staff,I submitted an official appeal form on August 5, 2026, regarding my deactivated contributor account (Case ID: ADB-46432046-C1N5). It was flagged due to an unexpected download spike starting around July 27th, which I had zero involvement with.It has been about 10 business days and I have not received any response or update yet. Could an Adobe Staff member or Community Moderator kindly help escalate this case to the Contributor Trust & Safety team?Thank you for your support.

This picture was rejected for quality reasons, and I would like some feedback from others to determine how I can submit a better “quality” picture. 

Hello Adobe Stock Support Team,My Adobe Stock Contributor account was deactivated due to Generative AI requirements. I sincerely apologize if any of my submissions unintentionally violated Adobe Stock’s guidelines.I kindly request you to reconsider my account and give me another opportunity to contribute. Adobe Stock is an important source of income for me and helps support my family. I assure you that I will strictly follow all Adobe Stock policies and requirements in the future.Validation Status Issue – Account Blocked Due to AI UpI also have an outstanding balance of approximately $125. If my account cannot be reinstated, please let me know how this balance will be handled.User Name: Pushpa RaniAdobe Member ID: 212334005Adobe Profile Link: https://stock.adobe.com/contributor/212334005/pushpaAccount Deactivation Date: August 11, 2026Thank you for your time and consideration. I sincerely hope you will review my case and give me another opportunity.Best regards,Pushpa Rani

Hi everyone, I need some clarification about Adobe Stock’s Free Collection.I’ve heard that: If I select only the One-Year Free Period → Adobe may select some assets. If I select only the Perpetual Free Period → Adobe may not select any assets. If I select both One-Year and Perpetual → Adobe may not select any assets either. Is this actually true, or is it just a rumour?What would be the safest option to select? I’d really appreciate advice from experienced Contributors or Adobe staff. Thanks!

I generated this image using AI and upscaled it with Upscayl, but it was rejected due to quality issues.I’m trying to understand what exactly might be wrong. When I zoom in at 100%, the image appears quite smooth, but I’ve had other similarly smooth images approved before. And my all of my images both approved ones and rejected ones dimensions are 11264*6144 . and due to huge size here i am uploading the screenshot of my rejected image. And I have checked all generated with ai checkbox and submitted this as illustration. Also I have uploaded the screenshot of my image at 100%.So I’m not sure if the smoothness is the actual issue, or if there might be some other problem I’m overlooking.Could someone please take a closer look and help me identify the issue? I would really appreciate any guidance.

I’ve had an image rejected for quality issues and could use some help seeing what I’m missing in my art or technical setup. The list below has the items I’ve checked. It does not contain raster elements I don’t use JPEG compression in the preview nor do I export to a JPEG I have organized the image in layers so it can be customized I didn’t outline the fonts, but that hasn’t been noted as a problem before I target 8K monitors so it is 7680x4320. I’ve had hundreds of images at this resolution accepted so I don’t think this it. Maybe they are watching this more closely? File is less than 1 MB in size. I do use swatches to designate cross-sections. Maybe I should expand these so they aren’t swatches?I’m a PhD student studying engineering and not a professional illustration. Maybe this is an aesthetic train wreck and I can’t see it. Should I rethink the artistic styling and colors?

Please give me some suggestions on how to improve my profile, and let me know how long I need to wait before I start getting regular downloads.

Hello Adobe Stock Team,Two of my SVG files were rejected due to a quality issue. I’m not sure what needs to be improved, so I would appreciate your expert guidance.I have attached both rejected files for review. Could you please let me know what specific quality issues I should correct?Thank you for your help and support.

Hi, These images attached have been rejected for quality issues. Does any one have any feedback on why? Thanks in advance! 

I see the section of payout and I tried to transaction but it show the error I filled all my cards details but that time I haven't enough money and transaction not successful if it continue if I have enough balance in my account. I don't want to pay for this please helped how can I solved this problem 

When will the 2026 Firefly bonus be given to contributors?

Hello. I am writing regarding ticket #00527215. More than a month has passed since my initial request, and I have not received any updates regarding the status of my Adobe Stock contributor account. Could an admin or moderator please help check the status of this case or route it to the compliance team? If necessary, I am ready to provide any additional information or documentation. Thank you for your time and assistance.

Hello! I apologize in advance for any mistakes; English isn't my native language, so I'm using a translator. I'm a newbie and tried to upload my first AI-powered image for stock photography. I was rejected and told to post it on the critics' forum, and the link led here. I assume I should just create a thread with my question, since I couldn't find anything similar... which is strange... but here I am, and I need your help. Something's wrong with the image I created for stock photography. Please help me figure it out. (I also apologize in advance if my image violates any moral standards or concepts; I'm from another country, and we just don't understand the situation.)

I tried uploading a PNG, but it was rejected due to a resolution error. I’ve always uploaded files this way, but today it was refused. Total pixels: 2752 × 1536 = 4.2 MP. It requires an absolute minimum of 4 MP. Is anyone else experiencing this?

Here is what my account looks like

"Hi, I am facing a persistent upload error while trying to submit JPG and PNG files on the contributor portal. This is very similar to the technical issue I experienced a few days ago when uploading EPS and AI files. While the vector upload seems fine now, the same error is preventing my raster files from uploading. Could you please check if there is an issue with my account or a temporary system glitch? Hope to hear from you soon." 

Bonjour à tous,  Je me permets de rédiger cette question sur le forum car je rencontre un problème lorsque je souhaite envoyer des photos.  J’ai déjà envoyé des photos qui ont été acceptées et dont l’appareil photos et les réglages n’ont pas évolués depuis le nouvel envoi. J’ai soumis 50 photos de nature différente mais pour lesquelles la résolution oscille autour des 15-20mp, et qui n’ont subis aucune retouche ou presque en post-production. Certaines photos sont parfois pris au même endroit et comportant un cadrage différent.  Pourtant, la raison du refus est "problèmes de qualité" et les raisons qui y sont évoqués ne sont pas présentes sur mes photos (bruit, flou, filtre important...) ou alors après vérification, 3 d’entre elle maximum. Comment éviter ce soucis et quelqu’un d’autre a-t-il rencontré ce problème ? Merci pour vos réponses ! PS : exemple d’une photos refusée (la seule que je peux upload dans ce messages je peux illustrer d’autres exemples si nécessaires).