Substance 3D Assets and Community Assets

I am incredibly frustrated and disappointed.I used to access my Substance 3D account with a Student License. where I built a big asset library and purschased much of Download Points, that I can no longer access right now, and when a i contacted the custmor support they were totally unhelpful, made me wait for like an hour, transfering through different agents, then they left me in the chat for like an hour or more with no response.All I asked for is the link my Substance account to Adobe to transfer my Content!This is totally unacceptable.

Hello,I am currently using the Adobe Substance 3D student license and am interested in subscribing to Adobe Substance 3D assets for use in an academic research project at my university.Having looked at Adobe's legal terms, it seems that there may be some circumstances where usage can be approved through certain fees or conditions. I am writing to inquire about the possibility of using these assets as a dataset for AI training.Even if the usage is strictly for research purposes, I am eager to utilize these assets for my academic paper. I would greatly appreciate it if you could provide me with information on the terms and conditions that would allow this.Thank you in advance for your time and assistance.

I create a new fill layer. I import my texture map into the textures shelf, and then click and drag the texture to the fill layer - I do not get the green icon with a plus sign. Instead, I get a forbidden icon and am unable to drop my texture into the base color of my fill layer. What could be causing this problem? 

Hi everyone, I used to download .sbs files from substance library and study form those graphs but now the format is nno longer available, you can only download .sbsar. What's going on? I'm I doing something wrong? I really need to access the graphs, that's the whole point of me having the subscription to 3d substance asets. Thank you! 

Hi, I have two subscriptions: full apps and a 3D substance painter.I'm thinking of buying a substance pinter on Steam or a re-new Adobe subscription. Can't I download the material without a 3D substance pinter subscription? I asked this question several times using live chat with Adobe customer service, but no one answered.Strangely, they just transferred me to a different department, and no one ever answered anything.  

I am a freelancer and work alone and do not have a team, and I have already a Substance 3D Collection subscription I already know that with Adobe substance 3D subscription is included30 assets downloads for free each month for Substance 3D Texturing 50 assets downloads for free each month for Substance 3D CollectionBUT I wonder What happens if you want to download more than 50 assets each month?Can you buy additional downloads for adobe Substance 3D assets ?Is there any possible way to download more assets each month paying more? Thanks Very much for any possible helpBest wishes

Hello! I havn't used Adobe assets for some time. I think the last time i downloaded any materials it was still under the old company. I had ton of credits but i see i have 0 of them now.. Is there a way to get them back or did i just lost all of it? Thanks! Martin

Can i use assets from substance3d.adobe.com with mark "Only not licensed assets" for commercial use, for example in Steam Workshop with Substaince Painter.

Hello, I hope this is the appropriate forum to post. So I downloaded a decal from the Substance assets library, more specifically the "Large Blood Puddle" decal. On the website it shows correctly, with the transparency/alpha activated, i.e you can see that it is a puddle. But when I import on in my software (Blender, using the Substance 3D addon), it shows with all the maps, except the alpha.  I know how to generate an alpha map from an image by translating it to black and white but this one has very little contrast so it's just impossible... and I'm not sure that's what I'm supposed to do.  Is it because sbsar files are not supposed to be used in other sofwares aside from Substance when they're decals ? I didn't have any problems using regular textures (that didn't require transparency). Am I supposed to get the files in Substance Designer and then export it with an alpha ? The problem is I don't have Substance Designer. Is there another way ? Hope my iss

Short version:  Can I sort and/or search by name (or metadata) the items under the 3d tab in the 3D Assets Marketplace?   Longer version: There appears to be no obvious way to search or sort the assets listed under the 3d tab.   For instance,  Category: Surfaces -> Ground  has 1,162 entries that are not sorted alphabetically and there is no way to sort them, nor can I search for something like "sand" to list all entries related to sand.    At least let me sort them, but being able to search by name and metadata tags on asset libraries like this with approaching 20,000 assets is not just useful, but beyond a requirement for this to continue to be useful.  

Hello, I wanted to ask about the 3D asset library of "Substance 3D Assets", is there any way to get the 3D assets with materials? I see all 3D assets are in grey, so if we can get any asset with materials and textures.

Dear Adobe Community, I used to have a substance Abo in the time it belonged to Allegorithmic. Maybe 3years ago I decided to cancel the abo, because I had to change my 3D profession. but that time I had collected a lot of materials within the abo, like today adobe does with the points. Is there a way to get these old access/points to the collected materials again? Would be great.And is there a way to just buy an abo for the asset library? Dont need painter and other software. Just want to use these nice materials within my 3d software. Thank you for any help. Best regardsHilmar

I wanted to better understand how the copyright issue of material assets in Abode 3D Assets works.I wanted to know if it is possible to use adobe textures in an element of a larger texture of a 3D asset, for example, I have a UV divided into 3 types of materials such as wood, metal and rubber, and the wood material came from Adobe 3D Assets, the asset has all the materials together in a single texture. Could I sell this asset on other marketplaces like Unreal and Unity? Knowing that adobe texture is just the base of wood part of the asset and has all the other elements on top of it like dirt and wear and tear.

I inflated some text and made it 3D with the polished steel asset. It looks as though it is in a black box and I set the light source to come from the front so that it gave the most contrast but I'm unsatisfied. Please help!

Hello Substance community,   We are currently working on improving the search system on 3D Assets website. If you are a 3D Assets user, we’d love to get your feedback and suggestions on how we could improve this part of the experience: https://app.usertesting.com/pp/c148ce3f-c940-4593-9a99-bee1502f24e2   Thanks a lot for your help!   -The Substance 3D Assets team

I have a question about Adobe Substance 3D Community Assets. Are they still available for free for personal and commercial projects? I have checked the URL below and the Adobe Substance 3D Community Assets PDF. BORN DIGITAL Supporthttps://support.borndigital.co.jp/hc/ja/articles/4402770744729-Substance-Share%E3%81%AB%E5%A4%89%E6%9B%B4%E3%81%AF%E3%81%82%E3%82%8A%E3%81%BE%E3%81%99%E3%81%8B- PDFhttps://wwwimages2.adobe.com/content/dam/cc/jp/legal/servicetou/Adobe-Substance-3D-Community-Assets-Addl-Terms-ja_JP_20210623.pdf However, it is still too difficult to understand the PDF,so I would appreciate your confirmation. It would be grateful if you could read and answer the questions.

I would like to offer the Substance Painter file for download along with my bus model to provide more flexibility. I purchased and downloaded some materials using Steam credits in the past. Am I allowed to offer such a file? This would allow the buyer to modify the bus more quickly. https://skfb.ly/ooQHs

We are looking to use sunstance materials for our rendering machine. For this we started a substance test license. A few as "cost free" marked substance materials are apparently free for download within the license. We woul dlike to inquire whether the whole library will be disposable within one of the substance license packages or whether this sutuation will remain and other substance matrials will have to be purchased seperately for download?  

I have signed up for Substance 3D Collection trial which is supposed to give me downloads for 3D assets but my credit says 0 and the it takes me to subscribtion page. Any idea how I can fix this?

Hello, I have a subscription to Substance 3D Collection for teams (but I'm not the account's admin) but I can't download any assets/materials from the substance 3D asset library. I have enough credits and the button to download the ressources is available but when I click on it, it gives me an error message. Could you help me solve the problem so I can use my points to buy assets? Thank you

Jpg/PNG images how to convert them to 3d modelI want image to 3d model for create miniature on my 3d printer so pls guide me which app or software I buy /  download it Thanks many My e-mail: h3dtechnology28@gmail.com

We designed some dinosaur models as props for a short film. We want to create these dinosaur props using 3D printing. All the dinosaur props will be used outdoors. We want to know which 3D printer filament is best suited for printing these dinosaurs: PLA filament, ABS filament, or ASA filament?

Hello  i have a question, can i use materials/textures from Substance 3D Assests library for Commercial Use?

Hey I am using 3dsmax 2021 and Corona Render. I use substance materials, and they work just fine, but when I archive my 3d max file and put it in another pc for the final render, the substance materials preview fine in the viewport but render as gray materials. I have to setup the material from scratch or load a preset for it to work. This workflow has been hectic for me and my team, I need your help, is this happening to anyone with the same case? are we doing anything wrong here? kindly advice.

Hi,Hope someone can help.I've been uploading 16-bit pngs to Adobe Assets but cant figure out how to make the system renditions of the png to be 16-bit as well – the system keeps converting them to 8-bit.I'm sure I'm missing something obvious in the setup but I can't see where. Cheers