Substance 3D Painter

I activated a student license but I only get the options to buy or trial Substance Painter through the creative cloud. I've tried logged in as both account types - student and business - yet the result is the same.

Hi all,am i right that in Substance painter its noch possible to have Backface culling while using Polygon fill option directly in the 3D view?I mean is this option not deadly usefull and nessecary?With best

I've been searching for this for a while now and it seems there's only a backface culling toggle option for the paint brush in SP, but for all other fill options like polygon, uv_chunk, triangle and object, backface culling is still missing after all these years. Seems like a basic funcionality for a 3D paint app like Substance to me. Could we please have this fixed, this drives me nuts, I keep screwing up my textures and masks.  Thanks, R.

I have purchased a Substance Painter 2025 subscription on Steam, but I need to install version 7.4.3. for learning purposes and to export my homework correctly to my teacher.How can I install 7.4.3? Please help.I know that older versions are being removed on Steam, but what should I do if I have already paid for a subscription? Maybe you can give me access to beta version 7.4.3?

Greetings, i'd like some help with the following problem. Substance crashes keeps crashing when doing the simplest things. The program doesn't actually close and i can still save the project, but the viewport is filled with black and green squares and i can't interact with any other funcion. Sometimes it only takes a few seconds after launching the program, but the crashes ocurr mostly when applying white or black masks, changing the view of the camera in the viewport or simply when moving around. I'm not the most tech savy, so i'm not sure if the following data helps. PC specs:APU1AMD Radeon(TM) GraphicsPrimary/Integrated/Hybrid VRAM1512 MBDDR4 1600 MHz GPU2AMD Radeon RX 6600MDiscrete/Hybrid VRAM28176 MBGDDR6 1750 MHz CPUAMD Ryzen 7 5800H with Radeon Graphics8 Cores RAM16 GB  

Hi, This week I applied for a student license for substance painter. It got approved, and tried to download it. The problem is that I use Ubuntu, and it turns out I have to pay 150 dollars extra as a student, just because I use Linux. Costumer support told me that my plan only allows mac and windows installs, but I can pay for the Steam version to get it for Ubuntu. This means they do have a native Linux build that is perfectly functional, but choose to not make it available because reasons... I guess?? The sad part is that many people choose Linux becuse they can't affford windows or an apple computer, and adobe makes these people pay extra just becuase they can. This is just pure evil. Like can't they just give a steam key for Ubuntu if they have problems putting the linux build on their site or something?? But no, they choose not to.

Hi, since the Painter can be quite heavy, I need to change the autoback save folder on an other drive.I do that from the Javascript menu seen in the images bellow. I also make sure to check the box that says to always use that folder. The issue is that this setting doesn't save. It reverts to it's initial default folder every time I open Painter. If I forget to do it, my C drive can get eaten alive by all those very heavy Painter files. Am I missing something here? any help would be appreciated. Hopefully this can be fix! Thanks! 

I have tried disabled GPU Raytracing under Baking Options but still I get these strange lines in the Substance Painter viewports after baking. They seem to be in the Ambient Occlusion map.  Also I set "Self Occlusion" to "Only Same Mesh name".    How can I fix this?

I try to import model from staer but I get an error when I attempt. I have tryed obj and gltf file.How do I fix this? I sent orginal file from painter to stager, then modified and scaled the model so I can send back to painter but the model wont import.

 I have a startup script in Substance 3D Painter that uses psutil, and I get the following error when opening the program:  ImportError: DLL load failed while importing _psutil_windows: The specified module could not be found.   I am using the embedded Python located at:  C:\Program Files\Adobe\Adobe Substance 3D Painter\resources\pythonsdk\python.exe  What I tried:Installed psutil using the embedded Python’s pip.Verified that psutil works fine in my system Python 3.11.Attempted to build _psutil_windows.pyd from source, but encountered linker errors (e.g., LNK2001 unresolved externals) because the embedded Python doesn’t provide all the required symbols.Question:Is it possible to use psutil with Substance 3D Painter’s embedded Python in a startup script?If not, what is the recommended way to check if a process exists (PID) or perform similar system-level tasks using the embedded Python?Additional info:Substance 3D Painter version: 2025.xOS: Windo

Hi, I am new to SP and trying to customize some Unreal Engine Metahumans.According to Epic guides the the needed SRMF texture is relatively Specular,Roughness,Metalic and Fuzz.I created an export template in SP in order to export spec and roughness but not quite getting the result.Metalic and fuzz is not important for me since character is non metallic and fuzz is another thing. Attached you can see samples from Unreal's original textures and the ones I got from Sp with the export template. Could you please help me with the export template which seems I am doing something wrong.

Getting an error when saving project or trying to save smart materials:I've seen folks on here suggest File -> Clean. My Painter (version 9.0.1) doesn't have a "clean" option but it has a "remove unusued resources" option. I assume that's the same thing? In any case, it doesn't let me save either.  Desperately seeking help so I can close project.

When creating a proyect using a template that has a shader asigned to the texture set, it only applies that shader to 1 of the texturesets the imported mesh file has, leaving the rest with the default asm-metal-rough, when it should apply the shader chosen in the template to all texturesets.Attached gif shows how that happens even with the default PBR with Alpha Blending template shipped. 

Maybe you can see what I’m trying to do here.I have a texture atlas I’m setting up of little textures for things like posters and such; what I’m trying to do is that as I create more posters in Blender and import those meshes in Substance Painter to work on them, I want the textures I eventually create on them to slot into a texture atlas I’m continually updating.Essentially;-Make poster in Blender, UV unwrap, etc-Import the mesh AND the master texture in Substance Painter, do my thing, the mesh is already UV unwrapped within the bounds of where I want its textures to sit on the atlas-Export the texture with atlas updatedWhat happens instead is that when I export a texture in Substance it just makes a whole new file. What I want instead is the image above to continually update as I add. Is this possible? Is this possible to work around if Substance can’t do it?

Hi everyone,I'm new to Substance Painter and I'm having trouble with my custom mesh. I can apply materials like roughness and metallic just fine, but I can't paint directly on the mesh or use masks — nothing shows up when I try.I’ve checked the UVs and they seem correct (everything is in the 1001 tile, no UDIMs). I also made sure to disable automatic unwrapping when creating the project. The mesh loads correctly, and I can see it in the viewport, but painting just doesn’t work.I’ve tried using paint layers, different brushes, and switching view modes (Material, Base Color, etc.), but still no luck. Everything works perfectly when I use the default mesh (Meet Mat), so I’m really confused.Could this be a shader issue or something with the texture sets? Any help would be greatly appreciated!Thanks in advance

Hi,The path tool only appearing across texture sets when using filled path, but not when using paint along path. Example on the pictures:

In Substance Painter, when baking, you can append suffixes like _low and _high to the mesh names to make them match. However, when I set up the rule for Ignore Backface Suffix (in this case, I used _igno), it seems to be applied to the _low and _high naming convention as well, which results in an error. Am I doing something wrong here, or is this a bug?The version I’m using is 11.0.3.

after baking, I apply the Skin Face material and I get these spots, there are such spots on Ambient occlusion and Thickness, help me solve this problem, thank you in advance

Hello!Ive been working in a Substance Painter file with no issues till recently. Whenever I wanna edit the file set to 2k, it crashes. It worked fine before, not sure what has changed. This issue doesnt happen when the file is set to 1k or below. I have a strong Razer Laptop with an RTX 4080 and have worked on very heavy files before (I work in Video games.) I hope there is a solution to this as I need to export my file in 2k textures! I've attached the log.