Substance 3D Painter

I badly need help, substance painter randomly restarted my PC while texturing. It kept happening over and over again. It would open for a bit and then it immediately restarts my pc. I've also tried other files, to see if the file I was originally working on was corrupted but it still does the same thing. Substance painter restarts my PC whenever I do literally anything. It restarts my PC when I bake textures, it restarts when I access the assets tab, it restarts when I paint on textures. I have done everything I can from reinstalling the app, updating drivers and installing Windows updates. I never tampered with any of substance's settings or preferences. I've also reset my computer, as in reinstalling Windows all over again and redownloading all my apps, CC and substance painter but it still does the same thing.  I do not know what to do anymore.

I have no clue whats going on I have tried everything and my computer is compatible yet I cant download subatance painter I was able to download on my laptop no issue yet a computer that is a step up seems to have issuesProcessor 12th Gen Intel(R) Core(TM) i7-12700KF, 3600 Mhz, 12 Core(s), 20 Logical Processor(s) GeForce RTX 2070 SUPER32GB of ram

Hello! I'm new to Subtance Painter and I don't know how to fix this issue. I've imported the model from Maya. The front part of my game boy model only shows the color of the assets and no textures. Please help! 

When opening a particular FBX file and some others, substance painter will begin to load the scene then crash very shortly into the loading process. Initially, increasing my virtual memory from 12 GB to 16 GB seemed to allow me to open some additional files, but the one I want to open next will not load. It occaisonally makes it into the auto UV unwrapping stage but only makes it into single digit % completion before crashing (I would like to auto uv unwrap the model). After increasing virtual memory to 256 GB, it still crashes and doesn't appear to utilize a noticable percentage of virtual memory when viewed in performance monitor when attempting to load the file (viewing % Page File utilization). This makes me think that virtual memory isn't the limiting factor. Any information that could help me open my FBX file for texturing would be greatly appreaciated. In case it might be useful for troubleshooting the issue, here are some details on my machine and Substance Paint

Texturing a water tank. Made a glass front for it. When I had the glass as PBR metal rough with alpha blending, it worked great in the viewport but low opacity parts came out black in the Iray render. That's an issue in itself.Then changed the material to asm metal rough, same issue with the renderer showing black instead of transparency this time.Also in the viewport with this new material, the transparency affects the back of the mesh when viewed through the glass at the front. From the back of the model, the outside is still fully opaque as it should be.My main issue is the renderer not showing low opacity/high transparency.I'm fairly new to SP and don't know code (yet anyway) so non-programming answers only please.

I'm pretty new to the software, i think i might be doing something wrong. I wanted to import an alpha on top of a opacity layer and there is this pesky gray border around it. Shoulden't it be transaprent? I've tried to play with blending modes, I also tried using an anchor.The only thing that i came up with is manually painting it out with a mask, but thats not precise..Can someone help me here? Without the opacity layer underneath, everything works as intended, there are no gray borders.  Alpha with opacity channel on and off.  

When trying to open my project, I get the error 'Failed to open Projectsettings.ini' and then substance closes. The project file was working fine the last time I was working on it, a few months ago, not sure what has changed. If its salvagable, please help, this is for my workAttached is the log file. 

Hi, I was breaking down layers from a sample project, FrenchRestaurantTable one by one, so that I can learn how to work efficiently and possibly new fuctions from it. And While I was looking at it, I found that there is a AO brightening layers which they are getting resource information from Shape for mask. And I wonder what it is. and possibly how I can apply this to my work. Thanks!  

 I have a low and high poly mesh from zBrush. I bake the details in SP2024 to the low poly. I can't seem to figure out what map is being used for the details like my scars and teeth marks. For example, I am trying to add blood in the crevice of the scar maybe using a mask based on height or narmal.I am not sure if this is possible. Perhaps someone can suggest a method.

Hi everyone,For a project to be used in Unreal Engine 5, I am asked to export my textures with the emissive only as a mask.I have no trouble exporting the emissive as a grayscale mask, but the emissive colors are blacked out of the base color.How do I keep the color of the emissive in my base color?Is there a way to combine the two, base color and emissive color, on export?Thanks!

Hello. Someone knows if there is a way to load Adobe Fonts in Adobe Substance 3D Painter? Noticed in the new  release now we can import fonts and all of that, but those added from Adobe Fonts not showing. Thanks beforehand 🙂 Greetings

How to record the position of the hand drawn mask in SP in UV space, because it is recorded in 3D model space. If the model is modified, the mask is all messy and not in the desired structure. I would like to ask if SP has this option to record the position of the hand drawn mask in UV space.

I drop an image onto my mesh and it creates a layer with "warp" projection. I go into scaling mode pressing the icon at the top. Then drag the axis I want to scale... But scaling is very slow.  To scale the image down to like 1/4 the size, I have to click on the handle, and drag the entire width of my 4k screen several times. While I'm sure this allows you to be super precise, it's kind of aggravating when every image I drop into the seen needs to be scaled *way down*.  For now, I've abandoned the scaling, and am just moving vertexes manually (which is normal speed). Am I doing something wrong when scaling? Is there a way to speed it up?

Hi, i was reading about anti - aliasing and it looks it is for smoothing out jagged edges. I thought it would improve quality, but when I turn it on (4, 16 or 64) The edges turn horrible. Why is this? Am I using it wrong? Thanks pic 1 is without pic to is with super sampling set to 4

When rendering with IRay I'm getting hard edges / broken normals following the low poly mesh edges such as this:This is only visible using IRay.How can I solve this?

Hi, since the change over I can no longer add new or some old assets to my shelf. I've tried manually adding them where the others are but they still don't show up and now I have a load of brushes from Photoshop showing up as alphas. The main problem for now is why can't I add my new (and some old) assets. Some I've just downloaded from Substance Source. I can add them to the current session but I don't get the option to add them to the shelf! I've have full rights over the Document folder and I've tried changing the rights to Programs folder but, I never had this problem before.  I have assets in the same folder that show up but not others. Before the change over I had no problem adding my assets no matter if they were from ArtStation Substance Share or Source. All my ArtStation ones vanished the minute I change to Adobe's version of SP and some won't show up at all no matter what. So frustrating. I couldn't even work out how to ask in a forum. Is the SP forum closed now?Thanks.

Merhaba 3d substance satın almak istiyorum. Şirket adına satın almada herhangi bir indirim uygulanıyor mu ? Bununla ilgili beniml iletişime geçer misiniz? Teşekkürler.

I'm using the steam version of painter and got a notification when running the software after the latest updated to version 10. Windows defender flagged aiserver.exe as a trojan Script/Wacatac.B!ml. Anyone else faced this issue ?

SO happy to announce that we released a new major version of Painter10.0.0read native Illustrator filesAccess to 3D Assets inside PainterNew Text ResourceEdition of the Layer Stack via Python APIall info can be found at:https://blog.adobe.com/en/publish/2024/05/16/new-major-new-release-adobe-substance-3d-painter

Dear Users,   AMD Radeon PRO 23Q2 card drivers present some issues, unfortunately, no other driver option is available. We are looking for a workaround at the moment with no guarantee. If you have an AMD Radeon Pro 23Q3, please contact AMD support.    Best regards,   Geoffroy SC