Substance 3D Stager

The new Stager update has this weird bug where the entire screen goes blank. So, it freezes and it's impossible to restore any work (corrupts the files too) - won't close without a "force quit action." I have had to do this several times already and it's very unreliable/concering; Here's a screenshot, if anyone has ideas. 🤷🏻‍♀️(Don't think it's my laptop but for reference, I am running macOS Sonoma, on MacBook Pro M1 chip.)  

I'm using a Fusion 360 to Stager workflow to model our product shots and it's been working very well. The one thing I can't seem to get right, however, is eliminating the hot spot created by the ground plane. In concept I can understand that light would bounce off the ground and multiply a bit toward the bottom of an object but what is not making sense is the ground plane is emmiting light even when all other lights are turned off.  See attached pics. Lights, environmental light and global light are all turned off yet objects till appear lighter toward the ground. Having products that need to be standing up, use a white color and are not translucent are prooving almost imposible to light evenly. I can move them off of the ground and that works but for some I want the shadows to create a sense of three dimensional space. Having the same isue with glass items being blown out when they touch the ground. I've got a hunch there is no fix for this but I thought I'd pick the br

i have scoured adobe manuals, google etc high and low ..... what is the subsurface material (in stager) what does it do, how do you use it.?

Hello!I have a manually customized Environment in an SSG file, that has many lights with custom properties. My question is: Is there a way to export/save/duplicate/copy/load a file's custom Environment... for use with other files? I'm not seeing a way to save an Environment, so it looks like I will have to manually add/place every single light and its properties into each file. Am I thinking about this wrong? Thank you!

What a wreck this 2.1 update has created. Is anyone else noticing wildly different results amongst renders done before today's update (2.1) and any previous version? I'm opening a file I rendered just yesterday (2.0.2) with today's update (2.1,) and the results are completely different when I render it again with 2.1... same file, and the render is completely different with the 2.1 update. Why should I have to research and adjust my historical file's long-standing Material properties so that 2.1 renders will look like every version rendered beforehand? I am supposed to edit every single past file, just to hope to get the same visual results with which I have been pleased in the past? Ridiculous. This update is complete $#!@ when it comes to consistency of file rendering existing files with the same results past versions created. Just look at this attached example, which uses the same exact file to render... why on earth would 2.1 introduce rendering that won't render a consistent look

When you use the "Send to Stager" button in Substance Painter and an object goes over with its generated textures, where are those textures saved? I'm trying to find a way to update them without having to send the model to Stager again and again every time I edit a material (btw, a texture refresh feature and better integration with Painter need to be top of the list of future new Stager features), but I don't know where they are being saved upon export. Also, can someone explain a little about what preset or settings are used when textures are created and sent to Stager this way? If you have some of the more advanced channels active, like translucency, SSS, or top coat settings in a smart material for example, are they properly calculated and automatically applied to the proper channels in Stager? Thank you very much in advance for any information.

I am creating dioramas using Illustrator atm. I wonder if it possible to assemble them in Stager and make use of lighting? Is it possible to illustrate and import image files with transparent backgrounds? Simple diorama created in Procreate attached as an example of a diorama i'm hoping to assemble in Stager...Here's one created using AI. (Artificial intellegence, not Adobe Illustrator)  

  Hello everyone,  We're excited to announce that we will be hosting special sessions for workflows using Illustrator and the Substance3D suite of products in person at Adobe Max. The 3D Render Bar The 3D render bar will be in the Community Pavilion by the Creative Park: Booth G407, and it will be open all 3 days during the Creative Park open hours. Attendees will be able to create their own product label in Illustrator, bring it into Substance 3D Stager, apply it to an object, stage it, and print out a postcard with their "first" render on it. It’s a fun way to discover 3D and make a great photorealistic image in a few steps. Here are some examples of scenes/ packshots people can easily create. Sessions and Labs   Lab: What’s Your Type?A Guide to Creating 3D Typography [L6106]  Tuesday, October 10 | 12:30 PM - 2:00 PM (PDT)    Wednesday, October 11 | 3:30 PM - 5:00 PM (PDT)    Thursday, October 12 | 1:30 PM - 3:00 PM (PDT) Nikie Mont

Hello Adobe Max is next week and we have some great labs and sessions about Stager. Don't miss our fun activity at booth G407 The 3D Render bar. Check out all the Substance 3D activities at Max 2023 here  

Hi Adobe Community, I try Adobe Stager for the first time and was surprise by the low quality/resolution of PNG export (even PSD). The first image is 2048x1152, 2000samples, resolution full. It has low resolution when exported as PNG or PSD. We do not see the bracelet texture detail very well. It seems globally blurry.   My reference image 2000x2000 (quality is definitly higher): Is there a way to improve it ?I try in 4096, it is a little better but two large to be used in a website.

Hi there,the UI of Stager (Windows 11) is unfortunately very blurry. Unlike other Adobe programs. On the screenshot you can see a part of Adobe Bridge over Stager - that's where the difference is most noticeable.The resolution on this screen is 1920-1080 pixels (100%).Is there a workaround to fix this problem?Thanks a lot!

When I use the "Send to Substance 3D Stager" feature in Substance Painter, I get the "Unable to Import Model" error in Stager.  But it gets weirder than that.Maybe there's something wrong with the model?  Well I can import the model directly into Stager with no problem.  I can also import the model into a fresh scene of Painter, and then use the "Send to Substance 3D Stager" and it works with no problems.Just to make sure there wasn't something weird going on with my materials, I deleted every layer in my texture set and replaced them all with standard fill layers.  Nothing special.  It still doesn't send.  So there's nothing wrong with the materials.I have also exported all the textures from my scene, opened a new Painter scene, imported the model, and re-connected all the textures, and when I send it to Stager after doing that, it works.It's almost like my working SPP file is bugged and just won't send to Stager.  For the record, I have tons of othe

Hi folks.Im working on some images which have glass objects on a blank background so the designers can place their own background colour - which will  be a speacific RGB client branding.I cant seem to render out the glass objects so it has alpha through the glass, it currently seems that what ever colour is in the background get baked solid, meaning the designers cant drop in their colours.Am i missing something here?Thanks for your help.

Can you do virtual staging for real estate with Substance 3D Stager?

I used to work with Adobe Dimension professionally for years, creating product display mockups to sell in to clients. It had some bugs, but it got the job done. When support was stopped for Dimension, I convinced my company to invest in the Substance suite as it was the next evolution of 3D capabilities from Adobe. I only really need Stager to do my job, but I had no choice but to pay for the entire suite. I understand that the full suite is very useful for some, but for anyone who was happy with just Dimension, they now have an enormous financial hoop to jump through for similar capabilities. Further, if you are expecting a 'new and improved dimension', I highly suggest you lower your expectations.Here is a short list of bugs I encounter consistently:- Program crashes when I try to import a separate stager file into a current project- "Generate UV" Just completely breaks the UV mesh, and "undo" does not return it to normal- Scaling objects randomly switches between scaling propor

Bonjour, Stager ne veux pas ouvrir ce fichier au format USD genéré par Omniverse Composer de Nvidia...Etonnament Dimension y arrive. Mais impossible d'uploader un USD ici??? il est en PJ dans le PDF joint... 😉    

Hi there, Since the last update (Stager 2.1.1.) Stager always usses 100% of all CPU threads to render no matter what number I fill in after "Max CPU threads".This used to work but not anymore. I hope you guys can fix this soon. Thanks in advance and succes! 

Hello, I am trying to apply a decal on a model, except that when I try to open the image file (tried both .ai and .png images) I get a message that could be translated as "we have encounterd a problem while reading the file" Does anyone have solution as to why it does this ?

Every time i load stager the software wont let me use ray tracing on my GPU even though i have it set correctly on both my nvidia control center and within my graphics card settings. I have set it all up correctly according to the "GPU rendering is disabled | Substance 3D Stager" tech sheet but it still defaults back every time i open stager. I run a RTX Quadro A4000. I have updated the graphics driver to the latest also.

ver. 2.1.1-20230727.r.5626-9fbb36fWindows 10 Pro 64-bit (10.0, Build 19045)AMD Ryzen 9 3900X65446MB RAMGeForce RTX 3070NVIDIA Studio Driver 536.99 Attempting to render ray tracing with the GPU will force the use of the CPU.I am attaching the log file for your reference. ※This was written with Google Translate 

I don't know if it is a bug or "by design" but when I open a file in mm it opens in "cm" in Stager. I know that there is no "Unit" in an OBJ, but we could have dialog box to set the size/unit at the opening, it should be fine...Step files open at the right scale...