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P: Alt+ Scroll zoom behaves different on v24.4.0

Community Beginner ,
May 15, 2024 May 15, 2024

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Updated to latest version 24.4.0 and the Alt+ scroll zoom behaves different. It zooms to a totally different timeline area than the usual mouse pointer/playhead. Any workarounds?

Bug Investigating
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User experience or interface

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correct answers 1 Correct answer

Adobe Employee , Jun 10, 2024 Jun 10, 2024

Sorry for the wait, but we believe this issue should now be addressed in 24.6 beta build 020. Alt + mouse wheel scroll should zoom based on cursor location. Appreciate all the feedback.

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correct answers 1 Pinned Reply

Adobe Employee , May 28, 2024 May 28, 2024

Hello @johnalmightyx,

I appreciate your message. I know this issue. The team is working on a fix to come out in beta soon. So, leave your feedback for the team in the Beta forum.

 

Please try zooming in with the mouse after selecting the Timeline as a workaround. Is that working for you? Please let us know.

 

Thanks,
Kevin

Status Acknowledged

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Community Expert ,
Jun 27, 2024 Jun 27, 2024

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@TheAlphaJayShow,

 

Be sure you are testing the right issue. The correct behavior is for Alt+Scroll to zoom around the mouse cursor location.

 

I did not test Build 20, but Ann did; and I confirmed the fix at Build 23.

 

@Jason Nolan Wedding Films,

 

Yes, sometimes, a Beta fix does not make it into a release. I'm sure the engineers do all they can to get as many fixes into a release as they can. But when this happens, it is disappointing.

 

Stan

 

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New Here ,
Jun 27, 2024 Jun 27, 2024

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I am testing the correct behavior ALT-Scroll to zoom around the mouse cursor location.

I currently have Version 24.6.0 BETA (Build 38), and using the mouse wheel to scroll while holding alt to zoom out of the timeline will still zoom back into the timeline, producing the same bug that has persisted for many months now.

I can send a video if needed.

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Community Expert ,
Jun 27, 2024 Jun 27, 2024

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This is what I am seeing. I place a sequence marker where I will place the cursor so it makes it easier to see where it is zooming. Release 24.5.0 shows the bug; Beta 24.6.0.37 does not. (I'm still testing some things on Build 37 and have not installed 38 yet.)

 

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Community Beginner ,
Jul 07, 2024 Jul 07, 2024

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I am still having the bug, is this even going to be fixed or should we consider this the new way to do? its no user friendly and its slowing down the editing pace, weird choice if they want to keep it that way.

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Community Expert ,
Jul 07, 2024 Jul 07, 2024

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Just a friendly rant @Etienne de Durocher ?

Otherwise, some details would be appreciated. What version are you using?

Did you see the 'correct answer', which said it was fixed in 24.6 beta b20

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Community Beginner ,
Jul 08, 2024 Jul 08, 2024

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No rant, just facts right there. Software updated to the last version available on cloud. 24.5.0. (build 57).

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

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@Trent Happel 

@Kevin-Monahan 

 

I know this issue. The team is working on a fix
Kevin Monahan

 

This has been reproduced inhouse and is being investigated. … this issue should now be addressed in 24.6 beta
Trent Happel

 

In spite of the extensive details and discussion here, this issue (known for months) is not listed in Known Issues.

 

Is there a reason Adobe is choosing not to communicate this problem with users?

 

R.

 

 

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New Here ,
Jul 08, 2024 Jul 08, 2024

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Same problem ofter updated to 24.5.0

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Community Beginner ,
Jul 08, 2024 Jul 08, 2024

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I think it's actualy the new standard

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

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@RAFAL98A1 @Etienne de Durocher,

 

This is a bug; the correct behavior is for Alt+Scroll to zoom around the mouse cursor location.

 

The fix is in the Beta; the fix did NOT make into Release 24.5.0.

 

Stan

 

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

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The 'Zoom' is the new standard. I take it you saw Trent's message, it was fixed in 24.6 beta build 020.

Thus this issue still exists in 24.5 of course.

Currently 24.6 is the beta build, look here: Premiere Beta

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

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The bug in this thread is related to timeline Alt+scroll zoom behavior. It is not related to the changes in the Program Monitor regarding middle mouse button zooming etc.

 

The correct behavior has been the action for many releases, and was not supposed to change. In the timeline, Alt+Mouse Button Scroll centers the zoom in/out on the MOUSE CURSOR position, not the playhead.

 

However, this was first broken in the 24.4.0 release (which was halted, and then the 24.4.1 release, and 24.5.0). The bug was also present in the Betas, and fixed in the Beta 24.6.0.20.

 

Using the timeline panel navigation bottom left, +, -, \,  centers the zoom on the playhead.

 

Stan

 

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Participant ,
Jul 09, 2024 Jul 09, 2024

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Zoom doesn't seem to want to zoom in on the cursor or mouse like it use to. Don't know, it feels weird now.

 

For example I want to zoom in on right side of timeline, I place my cursor on the right and scroll in but instead it zooms in on the center. 

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Community Expert ,
Jul 10, 2024 Jul 10, 2024

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Adobe Employee ,
Jul 10, 2024 Jul 10, 2024

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Sorry for this issue. As Stan mentioned, this sounds like the issue mentioned in the thread he linked. Alt + mouse wheel scroll should once again zoom based on cursor location with 24.6 beta build 020.

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New Here ,
Jul 10, 2024 Jul 10, 2024

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Horizontal scroll buggy when zoom out.

 

I'm facing a bug that every time I try to zoom out of the timeline with "alt + mouse wheel" in a large amount, it ends up zooming back to maximum in instead of continuing to zoom out. I noticed that this problem happens to some colleagues too. This error comes from old versions of Premiere Pro and to this day, in the latest version I still haven't discovered a way to resolve it. Can someone help me?

I left a video showing the bug.

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New Here ,
Jul 10, 2024 Jul 10, 2024

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LATEST

Same problem here!

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