Stock Contributors

Hi, on 20 Oct I opened the contributor portal while signed in with my work Adobe ID, and it created a contributor account by mistake. That account has no uploads. My personal contributor account now shows "Inactive account" because of the multiple accounts policy. I only want one account: my personal one. Please close the work one and activate the personal one. Both IDs are in the two cases above. I opened two cases and sent three follow-ups since 20 Oct, with no reply from a person yet. Could a moderator help escalate? Thank you,Santiago Ramirez

Hello, my account is under a security hold after a password change. I urgently need payout/tax statements for legal deadlines in my country. Could a moderator please escalate ticket ADB-47808761-Z6Z5 to the contributor team? Thanks!

Please let me know which part of this image infringes upon intellectual property rights.

I'm trying to figure out why during uploads certain times the Submit button is grayed out.For example. I had 25 images to upload. Out of those 25, 19 uploaded with no problem, but 6 of the images I could not upload because the Submit button was grayed out. I double-checked, and all boxes were checked, the title, keywords, category, etc  were all filled in. So I'm banging my head against the wall trying to figure out why the Submit button is greyed out. Thanks for any help.

Olá. Segundo e-mail que me foi enviado pela Adobe, uma foto minha foi vendida. O número ID é 254691286. Como faço para receber o pagamento? Grato desde já.

Hello,I am trying to create a new Adobe Stock Contributor account, but I am completely stuck at the mandatory phone verification step.My email address has been verified successfully, however when I try to add a phone number I receive the following error:"An error occurred while performing this action. Please try again later."I have already tried:Two different UK mobile numbers Two different Malaysian mobile numbers Different browsers (Edge and Chrome) Different devices Wi‑Fi and mobile data Waiting and trying again laterAll phone numbers are active and can receive SMS messages normally. The error appears before any verification code is sent.Is there a direct Contributor Support email address or another way to contact the Contributor Relations team regarding account verification?Thank you for your help.

Account Deactivation Appeal - Seeking Assistance from Community Managerб Long-term Paid CC Subscriber.Dear Community Managers and Adobe Staff,I am writing to kindly request assistance regarding my Adobe Stock Contributor account, which was recently deactivated.I am a long-term Adobe customer who has maintained a paid Adobe Photoshop / Creative Cloud subscription for several consecutive years, as well as a dedicated contributor focusing on abstract vector backgrounds, scientific concepts, and family-oriented imagery. Over my time with Adobe Stock, I have always strived to strictly follow all contributor and submission guidelines. In fact, several of my assets were previously curated and selected for the official Adobe Stock Free Collection.I submitted an appeal email to the Compliance/Support team a few days ago, but I understand the team handles a high volume of requests and I have not received an update yet.I am fully willing to cooperate, provide raw files/proof of authorship for any

Hello!I am trying to register a new Adobe Stock Contributor account from Ukraine. My email is successfully verified, but I am completely stuck on the mandatory phone verification step.Every time I enter the phone number (+380...), the system shows the error: "An error occurred while performing this action. Please try again later."I have already tried:• Changing browsers (Chrome, Edge, Firefox) and using Incognito mode• Using mobile data instead of Wi-Fi• Trying two different phone numbers and devices• Clearing cache and cookiesI also sent an email to contributor support yesterday, but haven't received a reply yet. Could an Adobe Moderator or Employee please escalate this issue to the Contributor Relations team so they can activate my account or verify the number manually?Thank you in advance for your help!

I would like to share an experience that I find extremely difficult to understand.I recently submitted a video to Adobe Stock that was created entirely with Adobe Firefly, using exclusively an original text prompt written by me.I did not upload any reference images, use existing artwork, reproduce copyrighted material, include trademarks, logos or recognizable characters. The video consists entirely of abstract geometric shapes and visual effects generated from my own creative instructions.Despite this, Adobe Stock rejected the submission on the grounds of "Intellectual Property Violation".Honestly, I find this decision very difficult to reconcile with Adobe's own statements about Firefly.Adobe has repeatedly presented Firefly as a generative AI solution designed with commercial safety in mind. Its models are trained using licensed content and public-domain material, and Adobe has implemented safeguards intended to minimize the risk of copyright and intellectual property infringement.S

Hey guys,Today, my account was permanently suspended following the second deactivation due to a “violation of the Terms of Service.”In both cases, no real reason was given that was even remotely understandable. I only received copy-and-paste responses about “suspicious activities,” without any specific details.Both times, my account was suspended while I was in the process of making a withdrawal. In total, I’ve been offering my images through Adobe for 6 years, and within 2 months, my account was suspended without any reasonable explanation. Has anyone else experienced the same thing, or do you have any idea how I can get a real answer? Regular support seems completely uninterested in even giving me a chance to clear my name.

Hello everyone,I have been an Adobe Stock Contributor since 2019, and my portfolio consists entirely of images and videos created by myself.On August 28, I suddenly discovered that my account had been suspended due to "suspicious activity".I am the copyright holder of all the files uploaded to the platform. I have never created or uploaded AI-generated content, and it has actually been more than a year since my last upload due to a lack of time.I do not use a VPN, I have not made any changes to my payment details, and I have been using the exact same PayPal account since I started working with stock photography in 2015. My monthly sales have also remained stable and within the normal range.Considering all these factors, I honestly cannot understand what might have triggered this suspension.Immediately after receiving the notification email on August 28, I contacted Adobe by email, explaining the situation and requesting clarification and assistance in having my account reinstated.More

Hello Adobe Community and Staff,I am writing to urgently request assistance regarding my Adobe Stock contributor account, which was suddenly blocked nearly 6 months ago, back on May 8th. The deactivation happened immediately after I submitted a routine payout request. The reason provided in the automated email was "suspicious activity". I want to emphasize that all content in my portfolio is 100% my own original work, and I have never engaged in any unfair practices or broken the Terms of Service. I submitted an official appeal immediately after the block in May. Since then, I have not received a single update, decision, or clear explanation. My case has been completely silent for almost half a year, and my earned funds remain frozen.Could any Adobe Staff member please look into this or escalate my case to the Contributor Relations team? I just want a fair, manual review of my account.Thank you for your time and help.My Case ID 00511429

Hi everyone, my Adobe Stock contributor account was blocked with a "Terms violation" notice that doesn't mention a specific asset. I submitted an appeal through the Contact us form on 22 October2026. Has anyone received a response to a similar appeal, and roughly how long did it take? Thank you.

Based on customer complaints in the Stock buyers forum, three things jump out again and again...Flattened raster images dropped inside EPS or AI vector files are unusable.  Poorly auto-traced GenAI sold as “editable vector files” are unusable.  GenAI artwork that is NOT LABELED as GenAI. It’s best to be honest with people about what you’re selling. Dishonesty never pays off. Customer complaints lead to internal reviews and account deactivations. Once an account is deactivated, nobody here can help you.  If you’re selling vector artwork on Stock, follow these Best Practices or enroll in some vector graphics design courses. Carefully read through the vector submission requirements in your Contributor User Guide.  These submission requirements were recently updated & some things have changed.Vector Overview https://helpx.adobe.com/stock/contributor/submit-your-content/submit-vectors/vector-submission-overview.html GenAI Vector Submissions https://helpx.adobe.com/stock/contributor/subm

Здравствуйте! Некоторые из моих фотографий были отклонены из-за низкого качества. Буду признателен за любые отзывы или критику относительно возможных недостатков (освещение, фокусировка, шум и т. д.) и способов их исправления. Спасибо! 

i m trying my best o create adobe assets,but my files r often rejected due to similar content in our collection ,plz guide me how can i get this issue resolved,somone told to keep title long and keywords short on my files,plz guide me

Hello,I am requesting assistance with an unresolved account deactivation and an outstanding payout that I have not received.On September 25, 2026, Adobe Contributor Relations acknowledged my appeal and assigned case number ADB-47258698-F1J1. Today is November 3 — 39 days later — and I have still not received a substantive response, an explanation, or an update on the review.My Adobe Stock Contributor account was deactivated for “suspicious activity.” The notification linked to the Submission Guidelines but did not identify any specific activity or violation. I requested clarification and a manual review, but so far I have received only the automated case acknowledgement.The situation is affecting both my existing earnings and my ability to earn further income:- A payout was initiated, but the funds never reached my payment account. They may have been returned to Adobe, but I cannot confirm their current location or status.- My portfolio of stock videos and images remains unavailable.-

I created a Winter Donut in Adobe Illustrator. The icing is AI generated. My image was rejected because of the following:Similar content in our collection. Can anybody explain why it was rejected?

Hello everyone,I am a beginner on Adobe Stock and I want to learn how to build a successful portfolio. I have read about the dynamic submission limits and I am working on improving my approval rate.I would be very grateful if experienced contributors could share some advice:1. What type of content sells best for you (photos, vectors, video, or AI-generated)?2. How did you start, and how many files did you upload in your first months?3. How did you improve your approval rate and reduce rejections like "similar" or "technical quality"?4. How did you increase your submission limit over time?5. What mistakes should beginners avoid?Also, if you know any good YouTube channels or videos for Adobe Stock contributors (about keywords, titles, what to shoot or create, and how to avoid rejections), please share the links or channel names. I will follow them step by step.Any guidance would mean a lot to me. Thank you!

HELLO expertI am a contributor to your platform. I did more designs  uploaded to Adobe . some design or asset i mistakenly mis-meta or less-good meta .I want to delete all these assets  and re-upload again changing some  physical appearance of that asset.Can I do it legally and not risk the account ?  Can you please inform me of the details please  .If i get informatin by authentic and legally from adobe rule will be glad to all.Thank you so much.

Hello everyone,I am an Adobe Stock contributor. Until about a month ago, I could submit many images at once without any problem. For the past month, I can only submit 3 to 4 images at a time, and the system does not let me submit more.I have not changed anything in my account or my upload process. I also tried the Contact Us form, but it shows an error: "We are sorry, there was an error submitting your case."Has anyone faced the same issue? Is there a submission limit for some accounts (for example, based on approval rate or pending files), and how can I get it removed or increased?Any help from other contributors or the Adobe team would be appreciated.Thank you!

Hi everyone!Recently, several of my photos from a series were rejected due to quality issues, although other images from the same series had previously been accepted.The shooting conditions and editing style were the same. What could be the reason for this? Has anyone experienced a similar situation? Could it be related to stricter moderation or specific technical requirements?I'll attach two photos for comparison: the first one was accepted, while the second one was rejected.I'd appreciate any advice or insights. Thank you! 

Hi everyone, I’m new to Adobe Stock, and several of my photos were rejected for quality issues. I’ve read the guidelines, but I’m having trouble identifying the specific problems. I’ve attached a few examples and would appreciate any feedback on what I could improve. Thank you! 

Hello Adobe Support Team and Community Moderators,My Adobe Stock Contributor account was blocked approximately two months ago  regarding Generative AI content guidelines.I have carefully reviewed the guidelines and understand the requirements for AI submissions. I have already submitted my appeal twice through the official process. However, it has been two full months now, and I have not received any reply or update from the Stock team.Could you please let me know if my appeals are still under review, and whether I will actually receive a response regarding my account status? I am just seeking clarity on if a reply will eventually come or if a final decision has already been made without notifying me. Registered Email: koprohitbhaibabubhai@gmail.com