Using the Community

Hello Everybody,I have a big problem with symbols that I need to scale/unscale a lot, I used photoshop file in my Symbols that I made very big so I can zoom in, and I really need to zoom in, the problem is that when I zoom out, my Picture just disapear/glitch, and it does when I unscale it too. I tried to made a render because I thought it was just a a screening bug but same problem with swf files and png sequences.I can’t find any solution and I will lose weeks of work If I don’t solve my problem.Can someone help me please? 01_OK but minimum size02_ same frame,one zoom out, wing disappear03_same frame, one other zoom out, everything disappear/glitch, and same thing with just scaling 

Hello,the sidebar (the one above the windows) in Adobe applications is only active when accessed from the top left. I can't move the windows any other way (I usually move them using the center or right side of the sidebar). It's really annoying. How can I fix this?Thank you very much.

I just got a new Mac. Running Acrobat 2025.001.21288. On my old Mac, there was a button at the top of the Bookmarks side panel that would navigate to the bookmark for the currently selected position in the PDF. I don’t see that on my new system. Where did Adobe hide it?

Hello,I have an extendscript that imports a file and resizes that import based on the value in /tmp/valeurTauxReduc.txt (for example 80)app.executeMenuCommand('preview');var docRef = activeDocument;var lireTauxReduc = new File ("/tmp/valeurTauxReduc.txt");lireTauxReduc.encoding = "UTF8"; lireTauxReduc.lineFeed = "unix"; lireTauxReduc.open("r"); var resultlireTauxReduc = lireTauxReduc.readln();numbReduc = parseInt(resultlireTauxReduc);redraw();var saveFileTempo = new File("path/to/file.pdf");fichierPdf.copy(saveFileTempo);docRef.placedItems[0].relink(saveFileTempo); // Importe le fichier// Incorporer l'image importéedocRef.placedItems[0].embed();// Mise à l'échelle du décor uniquementif (lireTauxReduc.exists == true){ docRef.groupItems[0].resize(numbReduc, numbReduc, true, false, false, false, 100, Transformation.CENTER);}redraw();It works flawlessly on my Mac (Sonoma 14.6.1) but for some reason doesn’t do the resize() on a more recent one (Tahoe 26.3.1).I’ve tried debuging it

Creative Cloud 6.8.1.861 under macOS Tahoe 26.3.1: Empty folders named ngl (or NGL?) keep being created in /Users/Shared, typically a new one within a day after deleting its predecessor.  I asked in Apple community forums and got the indication that they were related to Adobe Creative Cloud Next Generation Licensing.  Is there a way to prevent these useless folders from being generated?Strange: this problem has recurred for several months, but since yesterday, when I started asked communities about it, it has not occurred!

I want to remove glasses glare from a photo in elements

ADOBE ID.Ho dimenticato la password di adobe e vorrei cambiarla.Ho guardato sul l'help di adobe per “Reimpostare la password dimenticata. Entro nel mio account, ma quando cerco il link suggerito che dovrei trovare in basso non trovo lo trovo  "Ottieni aiuto per accedere") quindi non so come procedere.Ho provato anche ad entrare nell’ Accesso e sicurezza per modificarla. Ma per cambiarla me la chiede…Grazie.

Please anyone, help me fix this error. 

Lately, whenever I import photos into Lightroom Classic (latest version, PC running Windows 11), the newly created date folder consistently shows above the parent folder in the Library module, although the files are correctly located within it, as “Show in Explorer” reveals. I am unable to drag the new date folder into its proper place (the year folder), because the path is technically correct, meaning the photos are already where I am trying to put them. Hoping others may have had and solved this problem, although I did not see any discussions about it. I did recently have to replace the drive in question, as the old one was damaged, could this help explain the problem? Thanks in advance for any suggestions.

So, almost everytime I open Illustrator i get this tab : Youve reached the device limit, please log out from one of the devices. But the only device where I use Creative Cloud is my laptop.  Is there a way to fix this? Does this problem has to do with me using two different Illustrator versions?  

Used to be able to filter the Illustrator community by topic. (Scripting in my instance) Is this still possible with the new community layout? Would love to be able to sort Illustrator community posts by latest activity first and then filter the posts by scripting only. Hopefully this is still possible.

I need to cancel my Illustrator subscription, but the plan doesn’t appear in my enterprise account. I also can’t access the Admin Console or live chat to share the error. I’m in Saudi Arabia and was told to contact Customer Support for cancellation.

I subscribed to adobe pro around an hour ago. However, I realized that the features were lacking and I CANCELLED the subscription after a few minutes of using it. BUT, I just checked my email and it claims that Adobe has CHARGED me 8HKD for their services. I need a refund for the 8HKD.For those who cannot read:I HAVE ALREADY MADE SURE I HAVE CANCELLED ALL SUBSCRIPTIONS of ADOBE.I LOGGED OUT OF MY ACCOUNT AND LOGGED IN AGAIN AND DOUBLE CHECKED THAT I HAVE NO ACTIVE SUBSCRIPTIONS LEFT.I HAVE CONFIRMED I HAVE UNSUBSCRIBED TO ALL SUBSCRITIONS BY READING BOTH EMAILS FROM ADOBE DETAILING THAT I HAVE SUCCESSFUL CANCELLED ALL MY SUBSCRIPTIONS.DO NOT TELL ME ABOUT THE TRIAL TERMS. I UNSUBSCRIBED WITHIN 15 MINUTES OF SUBSCRIBING, SO DO NOT TELL ME THAT I ALREADY EXCEEDED THE TRIAL PERIOD.PLEASE HELP ME REFUND.

Hi everyone - As of this morning, we’ve improved how search works when you create a new post.When you submit a question, feature request, or bug report, we automatically search for similar posts to help you find existing answers and to consolidate feedback.Previously, this search looked across all Adobe communities and apps. Starting today, it will only search within the community you’re currently in.This helps keep results more relevant and ensures feature requests and bug reports can gather focused upvotes within the right product community — increasing their visibility and impact. The update is now live. 

Recently, the Canvas Size dialog in photoshop looks different: smaller, uglier, and defaults to pixels no matter what my units are set to. Why?

First sale: Dec 27, 2025. Over 45 days passed. Available earnings $30.79 (above $25). No pending payouts. All requirements met, but payout option is still disabled. Please check my account.

As Aforementioned, I have a product that was a one time purchase and should have access to all features. However, these features are now requiring me to upgrade when I should not be required to. It was just working for me last month.

We have been using DenuPDF to inject a HTML link into a PDF for literally a decade.All of a sudden we are getting a https://app.avidxchange.net/AvidSuite/File/InvoiceAttachment/38c53718-0a08-4af4-a2ef-4456f00581a7  https://app.avidxchange.net/AvidSuite/errors/404.aspx?aspxerrorpath=/AvidSuite/File/InvoiceAttachment/38c53718-0a08-4af4-a2ef-4456f00581a7  I also did this to https://www.cnn.com/ and the results were NOT good.It is found that Adobe is adding Test to the HTML and messing up the web site which is spiting out a .NET Error 404 page not foundI updated to the latest version of AbodeI attached the files, could you please tell me what is wrong  

Dear Adobe Support Team,I am writing to request the cancellation and refund of my Adobe subscription. I never used the service and did not receive any email notifications regarding the trial period or its expiration. I only became aware of the charge when I received my credit card bill transaction.Please I do not have enough money to pay my house rent because you somehow miraculously charged me RM134.37 for a subscription plan that I never used and already cancelled months ago.  Please process the cancellation and refund at your earliest convenience. Thank you. 

Signing error in to the Adobe Account Access app iohone 13

I spent over 20 minutes editing a reply, and after clicking Send, I got the error message “Something’s gone wrong”, and all of the reply text has disappeared.  Thank you for respecting my time.    This problem is easy to reproduce.  Create a new reply and copy/paste the text from the attached file “buggy.txt” into the reply, then click Send.  Adding a space before the open parentheses avoids the problem.  Shame on the developers. The old Khoros platform saved your edits every few seconds and would recover them in situations like this.

Could anyone tell me of any books available regarding actual printing with the HP Deskjet 2810e?

I find it very difficult to find a book with all the answers for Photoshop 2026. What I am looking for is a book without too much technical advice, but simple things like basic editing and, probably more important to me, how to get the correctly printed photo. Does anyone know if such a book exists?