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OK, it seems like this is a known bug but I found a couple data points, some of which might be new.The Problem: In AE 26.0, while rendering from a Synology NAS to a Synology NAS (with AE project on same NAS), during rendering, the Synology volume will be passively unmounted. It can be re-mounted without problem, but when unmounted the render fails because it can’t find the source files. Basically, in short order after starting render (w/in first 5 min or so), AE or the OS is kicking the Synology off on that computer. The Synology continues running, it just got unmounted locally.A couple of useful details: if I disable Multi-frame rendering, the project will render successfully. This has been documented elsewhere.HOWEVER, since I’m the weirdo with 7 various computers, I can report where it is and is NOT happening, and this isn’t happening on my Windows 10 based system, nor is it happening on my 2020 10 core iMac running 14.8.4It IS happening on my Macs running 15.7.4 on both a 2018 Mac

Each time i try to install a new version of Adobe Acrobat Reader i get the error message “Error 1921 Service Adobe Acrobat Update Service (AdobeARMservice) could not be stopped. Verify that you have sufficient privileges to stop system services”. This is on my company windows 11 laptop and has been going on for about a year now hence i am stuck on version 2024.002.20895 and am constantly getting prompts to update that always fail. I don’t see any service called AdobeARMservice in my Services to stop. I raised a ticket with my company it department 9 months ago but they haven’t been able to fix it.How can i stop this error and update to the latest version please?thanks...

I login, sometimes I remain logged in for a while, sometimes only for a moment. I login again, I get a code from Adobe, but I’m not asked to provide it and the login is successful. Totally random as to how long I remain logged in.

Lightroom has always worked perfectly for me and suddenly its crashing constantly, often immediately from opening. No other software has a similar issue, eg photoshop or any other high tariff software. I have the highest spec macbook pro so dont believe its RAM etc. I have updated my macbook software, updated lightroom, uninstalled and re-installed all with no avail other than perhaps a temporary improvement

Within the last hour or so, header links to Notifications, Avatar, and Create Post button have gone missing.  I was only able to create THIS post by narrowing my viewport & clicking the PLUS (+) sign that appears in the screen’s lower right corner.  Desktop Firefox, ver 148.02Win11 ver. 25H2 Anyone else missing header links? 

EDIT:Following user’s request, I removed the private information to remain compliant. I am M... - and my partner is G....we have separate accountsI do not like that my account is being shifted to an account that looks like hers but isn’t really hers. It feels fake. I am posting from this fake account because I am unable to access my own account. Here is my account.here’s how I log in:And after logging in I am shown some fake account. OMG what is that? I did not notice that earlier. I just did not bother to assume that with my own u and pw I would login to someone else’s account.Account name is very similar to my partner’s account. She has a creative cloud plan with 4k generative credits. That is amazing. But that - green thing - that’s not my account. What is this? OMG what is that?So before I record an actual bug at Firefly, I must report this accounts problem first. As far as I’m concerned, currently I am not logged in into her account. Yet still the name is very similar. Cannot be c

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Hi everyone,I have been dealing with this issue in InDesign for the last few months and it's becoming really frustrating. Whenever I try to update a PDF from the Share panel, I get the following message:"There was an error updating the artifact."The preview just keeps loading and then fails. The only workaround that works is:Delete the link Share the link again This is not practical at all, especially when working on active documents. I even formatted my entire system thinking something was wrong on my end, but the issue still persists.Has anyone actually found a proper fix for this? This dosent work at all -  Adobe Link

When I download an item from Adobe Stock, I want to copy and paste the keywords into the metadata in my own database so I can easily find the image later. However, I’m unable to copy the “similar keywords” shown on the site.To clarify, I’m trying to copy these keywords only for the same image I licensed, so I can store them for future search access. I am not copying them to use on other images.Is there a way to enable copying those keywords?

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Hello Everybody,I have a big problem with symbols that I need to scale/unscale a lot, I used photoshop file in my Symbols that I made very big so I can zoom in, and I really need to zoom in, the problem is that when I zoom out, my Picture just disapear/glitch, and it does when I unscale it too. I tried to made a render because I thought it was just a a screening bug but same problem with swf files and png sequences.I can’t find any solution and I will lose weeks of work If I don’t solve my problem.Can someone help me please? 01_OK but minimum size02_ same frame,one zoom out, wing disappear03_same frame, one other zoom out, everything disappear/glitch, and same thing with just scaling 

Hello,the sidebar (the one above the windows) in Adobe applications is only active when accessed from the top left. I can't move the windows any other way (I usually move them using the center or right side of the sidebar). It's really annoying. How can I fix this?Thank you very much.

I just got a new Mac. Running Acrobat 2025.001.21288. On my old Mac, there was a button at the top of the Bookmarks side panel that would navigate to the bookmark for the currently selected position in the PDF. I don’t see that on my new system. Where did Adobe hide it?

Hello,I have an extendscript that imports a file and resizes that import based on the value in /tmp/valeurTauxReduc.txt (for example 80)app.executeMenuCommand('preview');var docRef = activeDocument;var lireTauxReduc = new File ("/tmp/valeurTauxReduc.txt");lireTauxReduc.encoding = "UTF8"; lireTauxReduc.lineFeed = "unix"; lireTauxReduc.open("r"); var resultlireTauxReduc = lireTauxReduc.readln();numbReduc = parseInt(resultlireTauxReduc);redraw();var saveFileTempo = new File("path/to/file.pdf");fichierPdf.copy(saveFileTempo);docRef.placedItems[0].relink(saveFileTempo); // Importe le fichier// Incorporer l'image importéedocRef.placedItems[0].embed();// Mise à l'échelle du décor uniquementif (lireTauxReduc.exists == true){ docRef.groupItems[0].resize(numbReduc, numbReduc, true, false, false, false, 100, Transformation.CENTER);}redraw();It works flawlessly on my Mac (Sonoma 14.6.1) but for some reason doesn’t do the resize() on a more recent one (Tahoe 26.3.1).I’ve tried debuging it

Creative Cloud 6.8.1.861 under macOS Tahoe 26.3.1: Empty folders named ngl (or NGL?) keep being created in /Users/Shared, typically a new one within a day after deleting its predecessor.  I asked in Apple community forums and got the indication that they were related to Adobe Creative Cloud Next Generation Licensing.  Is there a way to prevent these useless folders from being generated?Strange: this problem has recurred for several months, but since yesterday, when I started asked communities about it, it has not occurred!

I want to remove glasses glare from a photo in elements

ADOBE ID.Ho dimenticato la password di adobe e vorrei cambiarla.Ho guardato sul l'help di adobe per “Reimpostare la password dimenticata. Entro nel mio account, ma quando cerco il link suggerito che dovrei trovare in basso non trovo lo trovo  "Ottieni aiuto per accedere") quindi non so come procedere.Ho provato anche ad entrare nell’ Accesso e sicurezza per modificarla. Ma per cambiarla me la chiede…Grazie.

Please anyone, help me fix this error. 

Lately, whenever I import photos into Lightroom Classic (latest version, PC running Windows 11), the newly created date folder consistently shows above the parent folder in the Library module, although the files are correctly located within it, as “Show in Explorer” reveals. I am unable to drag the new date folder into its proper place (the year folder), because the path is technically correct, meaning the photos are already where I am trying to put them. Hoping others may have had and solved this problem, although I did not see any discussions about it. I did recently have to replace the drive in question, as the old one was damaged, could this help explain the problem? Thanks in advance for any suggestions.

So, almost everytime I open Illustrator i get this tab : Youve reached the device limit, please log out from one of the devices. But the only device where I use Creative Cloud is my laptop.  Is there a way to fix this? Does this problem has to do with me using two different Illustrator versions?  

Used to be able to filter the Illustrator community by topic. (Scripting in my instance) Is this still possible with the new community layout? Would love to be able to sort Illustrator community posts by latest activity first and then filter the posts by scripting only. Hopefully this is still possible.

I subscribed to adobe pro around an hour ago. However, I realized that the features were lacking and I CANCELLED the subscription after a few minutes of using it. BUT, I just checked my email and it claims that Adobe has CHARGED me 8HKD for their services. I need a refund for the 8HKD.For those who cannot read:I HAVE ALREADY MADE SURE I HAVE CANCELLED ALL SUBSCRIPTIONS of ADOBE.I LOGGED OUT OF MY ACCOUNT AND LOGGED IN AGAIN AND DOUBLE CHECKED THAT I HAVE NO ACTIVE SUBSCRIPTIONS LEFT.I HAVE CONFIRMED I HAVE UNSUBSCRIBED TO ALL SUBSCRITIONS BY READING BOTH EMAILS FROM ADOBE DETAILING THAT I HAVE SUCCESSFUL CANCELLED ALL MY SUBSCRIPTIONS.DO NOT TELL ME ABOUT THE TRIAL TERMS. I UNSUBSCRIBED WITHIN 15 MINUTES OF SUBSCRIBING, SO DO NOT TELL ME THAT I ALREADY EXCEEDED THE TRIAL PERIOD.PLEASE HELP ME REFUND.

Hi everyone - As of this morning, we’ve improved how search works when you create a new post.When you submit a question, feature request, or bug report, we automatically search for similar posts to help you find existing answers and to consolidate feedback.Previously, this search looked across all Adobe communities and apps. Starting today, it will only search within the community you’re currently in.This helps keep results more relevant and ensures feature requests and bug reports can gather focused upvotes within the right product community — increasing their visibility and impact. The update is now live.