Account, Payment, & Plan

Hi,I signed up for an adobe student plan with my school in febuary. However, since im graduating at the end of may, I wanted to cancel my plan, but when I go and look into my adobe account, I see I do not have an active plan. Not only that, I also see no bills in the billing tab, but I can see the payments on my paypal account. I know the plan is yearly and billed monthly, but I have seen online that you can breach the contract and pay only 50% of the remaining amount. I was wondering where I would be able to find this option, so I wont be billed for another year when this contract is finished? Thanks!

3월달에 어도비 연간 결제를 한 뒤 연간보다 월간 플렌이 제게 맞을 것 같아서 연간 결제를 취소한 뒤 월간 결제로 구독을 했습니다. 그런데 4월 11일 부터 475200원이라는 결제 실패 문자가 지속해서 날라와서 뭔가 했는데 지금 보니 어도비더군요.. 이것 때문에 슽트레스 받아서 죽겠습니다... 이제 대학교 1학년이라 돈도 없는데 어떻게 해결해야 할지도 모르겠고 애초에 결제 취소를 했는데 그 다음달에 다시 자동으로 결제가 되는건 뭔가 싶고요... 아무나 제발 도와주세요..

hi signed up yesterday, worked fine, payed my dues. now when i sign in keeps wnting me to pay again. has been paid on my card???   [Moderator moved the thread to the correct forum]  

I added balance to my virtual card, which has been closed for a long time, to make purchases, and I saw that a payment was deducted from my account on behalf of Adobe at 23:12 CET at night, but this payment was not made to one of my 2 accounts.

Hello, a curious question. Why are libraries not eligible for the student/teacher discounted price? I work for a public library, government owned and non-profit, and would be the only one using the subscription. What is used as the official reasoning for what count’s for the Student/Teacher discount? I believe that what I do would be on the lines of the accepted “School administrative offices or boards of education.” Administrative offices are not using it to teach, nor would I, but similarly we would both use it to promote for students. All of my designs are for our free programs/events, most of which are educational for our kid patrons. Again, I am just curious and not demanding anything. 🙂

Adobe decided that you aren't allowed to contact them unless you are paying them so here I am. I cancelled my plan before the trail ended and Adobe is trying to charge my cart for the subscription which is not in use. I don't have any other account/plan associated with this card.   I know it's not support place, but there is no other area to contact so tring here :PPP

I'm editing my payment information according to https://helpx.adobe.com/pl/manage-account/using/update-vat-id-for-eu-countries.htmlI enter my VAT number, click the "PayPal" button (there is no "Save" one), log in to PayPal, back to the page. When I open the payment details again, the VAT number is empty.Did I miss something?

I plan to pay for the app for a year in advance and I need to have information on the invoice that it has already been paid. Is it possible to include this information in a comment? On previous invoices I only see the amount paid, not confirmation of payment.

Hola, dónde genero mi solicitud para que me reembolsen el dinero?

It is difficult for the people of Bangladesh to buy Adobe software with so much money. Most of them use pirated software. Why doesn't Adobe take any action on this matter? Do you allow pirated usage in our country.And if not, why don't you allow old versions in our country for free? Or not selling at a low price in our country.

I had a free 9 month subscription with Adobe. When it ran out, I did not want a subscription so I didn't add payment details and Adobe have been hassling me since. I tried to delete my account - it said  it asked for payment details and told me my account has been suspended. I tried to speak to an agent Shubham through chat and as soon as I gave them my email address, they left the chat.  Adobe are witholding my sensitive information and are FORCING ME TO PAY THEM to delete it. Is there a goverment body I can complain to about this?

Adobe is overcharging me on my Creative Cloud subscription by incorrectly applying the Ontario sales tax rate (13%) rather than Alberta's (5%). My billing address is Alberta based and Adobe's billing page says I should be charged the Alberta rate, however my credit card and the invoices provided by Adobe show a higher charge using the Ontario rate for sales tax.I've reported this to Adobe Support and been told that I apparently need to talk to the "local tax authorities" and they have closed my support ticket. The support staff will not provide a refund nor will they escalate this to someone who can actually help. They do not seem to understand that this is a problem on their invoicing systems end. Has anyone else experienced incorrect billing and how have you gotten them to fix this?

Hi,I am absolutely fuming.I subscribed to a student monthly plan that was suppose to only go for a year on the 16th of May 2016. I tried to cancel my plan within 14 days of the renewal date but the cancel my plan button was not there and noone would help me cancel it when I called. After being toally frustrated I left it alone only to be charged TWICE for a payment of $32 when it had not even been two weeks after the renewal date. I was finally able to cancel this stupid thing and was NOT told anything about a cancellation fee and did not receive an email about any pending payments so all was well do I thought. Today without any warning $175.00 was taken out of my account from you without any explination or warning. I am a god damn student who lives week to week I canot afford $175 to cacel something thats too expensive to keep running, if I was told about this stupid payment I would have just kept the bloody membership. I called today to try and get a refund but was told nothing can b

I have been trying to cancel a plan for the last 3 years that was taken by my son at school, yet adobe are happy to contiune taking the subscirption...they even offer 3 months for free...wtf?  

He intentando pagar con 3 tarjetas distintas la suscripción y todas dan error.Por mas que lo intento nada, además al intentar ponerme en contacto por Chat no hay opción y no puedo consultar con un asistente. se puede añadir otro metodo de pago aca para que se acepte el cobro? Gracias.

I reinstalled Windows system on my pc, and as it turned out I forgot my account info (email and phone number ) only info I do have is my credit card number that is connected to that account that has subscription active it was updated 3 days ago. What can I do to get that info about the email it was signed into?Please help me

TRIED TO CANCEL SEVERAL TIMES, while your stupid site keeps bugging out and redirecting me

Hi, When I try to access my Adobe account I simply get a blank page from  wherever I try. I've ntried resetting the Firewall, as suggested on here, but it makes no difference.

The prepaid annual subscription made on March 4 was determined as fraudulent behaviour and my account was cancelled. What should I do?

Team I was charged today.I chacked my plans and previous invoices and the adobe site states that there are "none". I checked adobe customer support contact options and none of them worked because the chat is not allowed in my work environment, phone numbers dont show other than "phone", and hense trying my luck with forums. I tried to cancel the plan by following the screenshots but the screens that came up do match your instructions. It simply says I do not have any plans. (I also ensure to check any and all other emails if there is some other account out there charging, they do not). Does Adobe offer personal help with their products so I can spoeak to someone?

buenos días, acabo de ver en mi banco que se me ha pasado un recibo de adobe y todavía no lo pude utilizar. Quisiera saber por favor que se puede hacer, ya que no contaba con este pago, y aunque pretendo poder utilizarlo para generar un dinero extra todavía no he tenido tiempo. Mi correo es [email address removed by Moderator] Gracias por su tiempo Espero que se pueda hacer algo No hice ni media prueba

Hello, I'm trying to cancel my inDesign plan as I have not used it in years, but everytime I go to do it, it will charge me an early cancellation fee, even if it is the day before my subscription renews.Is there any way to cancel without a cancellation fee or is that my only option? Thanks!

kartımdan habersizce Adobe ye para çekilmiş 319.20 TL lik bunun iadesini nasıl alabilirim  

Hi,  I have -23,99€ every months since June 2023, I thougth that was my Adobe Suite sub (which actually is 35,99), but not !!! I don't even find any explanation, neither in my mails or in my adobe account ! Only this on my account : ie 044-207-3650 Whats is it ? How do i get back my money ? It's near 240€ !! Thanks a lot

4/3일 구독 결제해서 5/3일 구독 만료라고 나와서금일 구독 해지했는데 왜 갑자기 또 결제가되나요?그리고 사용중인 플랜 확인했는데 이 플랜 구독중이지 않다고 나오는데결제는 2중으로 되고 이러나요?