Account, Payment, & Plan

Hi, I thought I had switched off auto-renew for my yearly plan but Adobe has tried to take a payment from my bank account a few times. As the payment is now "late" I can no longer access the panel to switch off auto-renew or downgrade the plan. How can I cancel it?

Why do I have to make a payment when it's a free trial that is so misleading 

Can a company transfer its all software licneces to a subsidary company in India ? 

Hey guys,what's this? Why am I paying 60 bucks per month, if there is apparently a way to get the entire creative cloud for 5 to 10 bucks for an entire year? Are you planning to do something about this?https://www.mydealz.de/deals/all-adobe-creative-cloud-apps-100-gb-um-ca-387-eur-pro-jahr-ohne-vpn-2191430

I've spent 20 minutes going back and forth from one page on the Adobe support site to another, trying to get a phone number for support because I've been overbilled. Can anyone please help and give me either the phone number or the URL of the page that will give the UK support number or set up a UK support call? Many thanks

Hey there!I hope everything's going well on your end. I completed the "Foundations of User Experience (UX) Design" course on Coursera and received an email titled "Time to redeem your reward." I'm super excited about the 9-month complimentary subscription to Adobe XD, but unfortunately, I'm encountering a roadblock.When I click on the "Claim Reward" button, I'm redirected to an error page, and I'm unable to proceed with the redemption process. I'm really eager to start using Adobe XD and explore its features, so I was hoping you could assist me in resolving this issue.If there's any additional information or steps I need to take, please let me know. I appreciate your support in helping me redeem the reward for completing the course. Thank you so much!  

I want to redeem an offer and am redericted to www.adobepartneroffer.com. However, the website cannot be accessed so that I can't get my redeem code. Is the website down for some reasons? Why don't Adobe fix this issue?

It was mistakenly canceled minutes ago. Could you please restore it?Thank you.

Bonjour,J'ai un abonnement annuel mensualisé. Comment connaître la date à laquelle mon abonnement va être reconduit ? Je ne veux pas attendre de recevoir le mail annuel.Merci

CANCELEI MEU PLANO E MESMO ASSIM COBRARAM 83 REAIS NO CARTÃO DE CREDITO. ALGUEM ME AJUDAAAA,COMO FAÇO PRA RESOLVER 

I switched to the larger plan not signed up for both. Now you wnat to charge me for f early cancelation on both?I had a rep help me and they said I switch plans not signed up for both. I need a call or something.   WTF

 

Bonjour,  Je viens de recevoir ma facture de 2022 et le prix a augmenté de 50% pour l'abonnement étudiant en passant de 19,99 euros à 29,99 euros. Est ce que quelqu'un peut m'expliquer pourquoi ? C'est honteux !  Je n'arrive pas à joindre le support de Adobe. 

Hi can i get a refund？for the 689.00rm

heute soll ich trotz Photoshop Abo (seit 2020 monatlich € 11.99) plötzlich Testversion mit Kaufoption buchen - warum? 

  Hello Adobe, I am desperate, since I cannot cancel the account you create, I only used it in test mode but when I wanted to cancel it it did not abandon me and they sent me to pay in advance an amount that I never used, I could not do more, my surprise after a time is that they have billed me another amount, but how can I stop this? I never used it, how is it possible to pay it? I am not going to do it, for the record that I am not going to pay it and it seems very bad that they put so many obstacles to cancel a subscription, it is even harmful, I am not going to pay it and I hope they can provide me with a support number since the chat that is fixed does not solve anything.

I've been living in San Francisco in the US for about 10 years, but Adobe is denying me the right to subscribe, saying that subscription is not available in my country. US under sanctions?

Hello, its been three months since I bought an Adobe CC subscription on my College ID. But now what is happening is that, the college is deactivating College IDs (I don't know why apparently) due to which I'll be facing issues with the 12 Month Annual Plan. I cannot cancel it since it slams a hefty early cancellation charge. What should I do? Is there a way to transfer the subscription to another ID?

I bought a month long subscription for a school project, it's over now and it won't let me cancel the subscription because of an error. I have no idea how to contact support but this is just showing how bad adobe is for this kind of thing. Any help would be appreciated.

I have been charged $102.80 upon cancellation.Please advise.

öğrenci paketini aldım ama 3 d programları kullanamıyorum.https://substance3d.adobe.com/education/ sayfasına girip onaylamak istedğim zamanda eklediğim fotoğraftaki gibi hata alıyorum.ş

Despite every effort I have made over the last 12 months, I have been unable to cancel my subscription for which Adobe continue to debit £33.96 from my personal bank account each month. I cannot do this on line because I cannot get the Adobe system to recognise my account which I clearly have and for which they collect money each month. When I call I can nover get through tot he right person and my bank can't help because it's being paid by a debit card. Under the Treating Customers Fairly and Consumer Duty regulations in the UK, companies should not make it impossible to contact them for something as simple as a cancellation request. Is there anyone on here from Adobe that can help?

I have 5 days left on Illustrator 7-day trial, but in my Adobe Account in section PLANS there isn't plan for Illustrator, so I can not cancel the subscribtion. After my free trial ends, does paid subscrition start automatically? And if so, how can I prevent that from happening? Thank you very much!

Hi, I have already three Adobe plans (photo / indesign / acrobat pro).. All for single rates, what makes the monthly fee go up. I could change now to the "creative cloud with all applications" plan as it includes everything I already subscribed to and need but is cheaper in total.To change my plan, I have to choose one of my existing plans to be able to click on the change plan button. My question is: What will happen to the other two subscriptions (these apps will be included in the new one).. will the cancel automatically??Don't wanna risk signing up for a bigger package and pay for my other plans on top even they would be included in the bigger package. Couldn't find any informations.... Thanks!!CheersChantal