Adobe Acrobat Sign

How to show green dynamic check mark on digitally signed PDF?I know there is usual answer to this question is to 'Add to Trusted Certificates'. But this does not give green dynamic check mark to the signature. The signature gets verified, but no check mark at all.There are some pdf files which gets orange question mark before adding it into trusted certificates and becomes green check mark when added to trusted certificates. This dynamic behavior of the signature I am expecting.I am attaching both the sample pdfs here where, dynamic signature which shows green check mark is given and in another, my own sample signed pdf where even after adding it into trusted certificates, NO green check mark shows.

Errors are appearing when I try to send a PDF for digital signature. This is a new problem; the function has previously worked without issue.When I send a form for signature the text in the text entry fields disappears and a formatting error appears in a field containing a calculation.Has anyone else come across this issue? I have updated to the newest version and it is telling me there are no further updates.Thanks for any advice.

I wanted to simply voice my concern about how the new AdobeSign interface is clearly taking on the acrobat interface.  The issue is that the new interface introduces addtiional steps that are slower and unnecessary for any case where you simply want to send a an existing document to be signed.  The Classic interface allows me to send a document to as many people ad myself with 4 steps in about 6 seconds1) paste in semicolon delimitetd email list of people to receive (can be copied directly from outlook)2) check the box to include myself as a signer.3) drag the document(s) to the upload window4)click send.There are no additional page loads, or file verifications, pasting individual emails addressed or any of that, the separate upload pages and reload of web pages is multiple times slower. It is great that there is an option to do all of these other feature and steps, but when you take a simple signature request from 6 second to 30 seconds, you have to understand that most

Everytime I fill and sign a document with this acrobat sign. The app keep shutting down and could not finish filling up the pdf file. Has there anyone out there experiencing the same issue? I mainly using the mobile app.

Up until two weeks ago, every time our employees sent this form out for e-signature, there was no issue. Now, when they send it to be e-signed, they get an error message in the totals column that says "enter a valid formula." We are not sure why this is happening. Can anyone help? File attached. TIA!

As a Realtor, I find that more and more transactions are happening with no party ever meeting. All of the contract documents are e-signed on various platforms, including Adobe. I understand that in the e-signing process, I can view an audit report that shows the various signers to a document, but how do I know that the correct person signed? Suppose I send a contract to Joan Sing, whose email is iLoveCoffee@gmail.com. The contract comes back with her e-signature and an audit report, but there is no way to verify that Joan Sign is a real person, that iLoveCoffee is her real email, or that someone else (like a friend) logged in as a favor to her and signed. If I understand the process correctly, there is no way to verify that the person who signed is the person who was supposed to sign. Thanks for your thoughts 

Desde hoy es imposible firmar o certificar un documento con ninguna firma digital de las que tengo cargadas. Se queda "pensando" y finalmente la aplicación de Adobe no responde.

Hi  We’ve created a dedicated email ID that we’d like to use for sending all Adobe Sign agreements from Salesforce, instead of having them come from an individual user’s email address.My question is:Do we need to create a corresponding user in Salesforce for this email ID?orCan our Salesforce admin (who has already authenticated Adobe Sign) continue to use their credentials, and still configure Adobe Sign to send agreements on behalf of this email? Our goal is to ensure that all agreements are sent from this shared email ID consistently, and to avoid using any personal or admin email addresses for outgoing agreements.Could you please advise on the best approach to link this email ID in our current setup? 

For the combination Adobe Sign and PowerAutomate I am using text tags for the first and second signer: {{Sig_es_:signer1:signature}}{{Sig_es_:signer2:signature}}I tried also to work with width and heigth combinations ({{Sig_es_:signer1:signature:width(300):height(50)})This will only make the signature fill in field bigger both not the signature eventually. Does someone has a solution with using text tags and that the signature will end up bigger on at the final document?

UI in Adobe Reader DC says the document has been sent for signature, but no documents are ever received.  We've tried multiple addresses at various domains.  We are also not receiving confirmations at the sender's email address, which we were up until yesterday.   It's as if the outgoing mail server just isn't processing stuff.   The Adobe status page at status.adobe.com shows nothing down at Adobe Sign or Document Cloud.

I have been using the Adobe Sign app on my Samsung Galaxy tab to let clients sign agreements in person using the tablet's large screen and stylus instead of their own small phones. However, the recent updates have messed up the flow. The app keeps crashing or does not do anything when clicking on the signature field. Have not been able to use the tab for the "Host Sign" feature.

I am trying to prevent a cell from being filled out with the same number from another cell. I was attempting to do this fieldValue != [Store Number] , but am gettting the error that the value of Store number can't be found, so it won't save the formula.  Any help would be appreciated, thanks!

Hi thereNever heard of braintree and now I have been charged....Can u help me with thhis?My Adobe suscripition have had no change in a while,,,Idk why is this.... Thank you       

Hello, A few days ago, both the "signer - recipient" and "approver" (Me the notary) were available when using the Request e-signatures Tool. However, the "approver" seems to have disappeared, and there is only the option to send the document for the signer/recipient's signature.  This tool is required as I am a notary in Ontario and need to e-sign the document and include my stamps after the recipient signs it.  If this tool does still exist - where do I find it. Thanks, Catherine  

Is there any way to force my recipients to use the "Draw" signature option?  I could not figure out how to do so....   Thanks!

The new experience looks like it should allow for the same drag and drop files for signature as the old experience. However, in Microsoft Edge this is not happening. In the old experience I have no issue. When I switch to new experience the drag option states "copy" which just makes the PDF download to the browser and open through the browser. Very frustrating. 

Before the most recent Adobe Sign update, I was able to add a multiple lines option to the Text field; however, I do not see the option to add multiple lines or text wrapping. Has anyone figured this out? 

There is server error when "click to sign" an agreement to client , the error code is : "240418051752126.app-a1".i am desperate for a solution but the ai helpdesk seems unhelpful. Below is the print screen of the error message .     

Hi,I've setup a sharepoint online library to store all the invoices, which I want to setup an power automate to route the invoices for approval. I've also establish metadata field in sharepoint library for the individual file (ie cost code, approver name, approver email, receive date), which I'm able to and have already created an Adobe Acrobat Sign template in the library with the associated field from sharepoint and signature boxes. I want to trigger from Sharepoint library by selecting the specific invoice pdf file to create an agreement with a template cover page and send for signature.I see that there's an action for:"Create an agreement from a library template and send for signature" and"Create an agreement from an uploaded document and send for signature" I'm wondering how i can create an agreement from a template combing with an uploaded document and send for signature. 

It used to be really easy to change this, but i've tried in both web and app and neither are giving me this option.On a help page (https://helpx.adobe.com/uk/sign/using/replace-signer.html#sa_src=web-messaging ) it mentions a "Manage Tab" but i can't find this anywhere, could any help with how to do it with the new change(don't know if i'm a fan of this change yet, great to be able to add CC after now, but not being able to easily amend signers will be a massive negative - a video how to would be appreciated to get caught up!) Thank you!

A recent update went through that has removed the "cc" option when sending out an e-signature to a recipient. Now my only options are to go to the 'old' Adobe Acrobat to accomplish this, as far as I know. Am I mistaken? Is there a way to add carbon copy recipients for these e-signatures but I merely missed where the option is? Also, slightly unrelated, but I'd like to know if there's a way to move the toolbar from the right side to the left side. This is another thing recent updates seemed to have changed arbitrarily. 

Below error is observed while submitting an excel file: Acrobat Sign was unable to process your document(s). This can occur if uploaded documents contain scripts, macros or Visual Basic code. You may wish to inspect your documents for these elements, remove them, and try again.  Can any body guide on that?

Adobe Sign is already an extremely irritating program to work with, especially in the new experience as it creates additional steps to many of the tools in order to get them to post correctly.  It makes me physically sick to know I no longer have access to the classis experience.  In my opinion this is a step BACK, not a move FORWARD and terrible customer service.  I wish my company would consider DocuSign.

I used to have no problem sending multiple documents at once for e-sign. I just drag all documents into the e-sign window and once the e-sign is done, I can just download each individual document separately.  But it's not the case anymore since about 1 month ago. Right now when I try to send multiple documents for e-sign, the system just automatically combines them into one document. And once the e-sign is done,  I can no longer download individual documents. Even though the 'download individual files' option is still there, it's just this one combined document available for download.  Anyone has the same issue? Any fixes? Thanks. 

Seit zwei Tagen veruche ich mit dem Support zu chatten?Gesten 17:30 und heute 16:30 Beides mal bekomme ich die Nachricht.Sie schreiben ausserhalb unserer Supportzeiten.Von wann bis wann kann ich dort jemand erreichen?Ich bin auf Sign angewiesen. Es läuft seit Montag nicht. In den Vertragsdaten wird mir angezeigt, das alles ok ist